2010 BMW 328I
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2010 BMW 328I. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2010 BMW 328I. Newest first.
BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will inspect and replace the driver's air bag module as necessary, free of charge. Owner notification letters were mailed August 30, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy
BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Risk and remedy
Risk
An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy
BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2006-2011 323i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi and M3, 2007-2011 328i xDrive, 335i xDrive and 335is and 2009-2011 335d vehicles. The wiring and electrical connectors for the system that controls air flow for the heating and air conditioning system may overheat.
Risk and remedy
Risk
Wiring that overheats could cause the electrical connectors to melt, and increase the risk of a fire, even when the vehicle is unattended.
Remedy
BMW will notify owners, and dealers will replace the wiring and electrical connectors, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i…
Risk and remedy
Risk
If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the four VANOS housing bolts for both VANOS units (intake and exhaust), free of charge. In addition, owners of approximately 170,172 model year 2010-2012 BMW vehicles equipped with inline 6 cylinder engines not covered by this recall, will receive an extended warranty to address this condition. The recall began on September 24, 2014. Owners may contact BMW at 1-800-525-7417.
BMW is recalling certain model year 2008-2012 1-Series coupes and convertibles manufactured December 2007 through September 2011; and 2007-2011 3-Series coupes and convertibles manufactured March 2007 through October 2011; 2007-2011 3-Series sedans manufactured March 2007 through October 2011; 2007-2011 3-Series sports wagons manufactured March 2007 through…
Risk and remedy
Risk
If there is a loss of electrical power to the vehicle, the vehicle may unexpectedly stall, increasing the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the positive battery cable connector and secure it with an improved method, free of charge. The recall began on March 13, 2013. Owners may call BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Owner complaints
155 complaints3 involved a crash6 involved a fire3 injuries
What owners report most
Latest complaints
- Engine
Total circus I’m dealing with over this Recall 23V-707 nightmare. The timeline is wild. Buckle up: Here is how the madness has gone down: On XXX I drop the car off at [XXX] under its own power under RO #XXX. On XXX I pick it up, drive 46 miles, and it instantly turns into a blender full of marbles…
Total circus I’m dealing with over this Recall 23V-707 nightmare. The timeline is wild. Buckle up: Here is how the madness has gone down: On XXX I drop the car off at [XXX] under its own power under RO #XXX. On XXX I pick it up, drive 46 miles, and it instantly turns into a blender full of marbles, backfiring and throwing a check engine light. On XXX it gets towed to [XXX] under RO #436050, and I immediately ask for DME logs and get ghosted. On XXX [XXX] claims the recall is totally done, swearing three VANOS bolts snapped and the timing was somehow fine. The second he said it was fine, I immediately asked for the logs. Cue total silence. On XXX at 12:36 PM [XXX] from BMW North America in [XXX] calls me for a 40-minute chat and drops the bombshell: he spoke with the regional manager, who flat-out stated the car didn't even get the recall over a vacuum hose. That Annapolis has never worked on it, so I forward the images that Annapolis had on Xtime. Shortly, not even two hours later, Store Manager [XXX] completely contradicts corporate and emailing me to say, the recall was done. To prove it, he sends a picture of a compression gauge laying in a case reading a sci-fi 220 PSI claiming that one cylinder information as proof my engine is sound. on my 161k-mile N51 engine mind you. Oh, and somewhere during an engine recall, they magically managed to poke around inside of my fuel tank without permission and decided I need a new one. Three bolts came out the engine and the tank fell apart in sync…. Convenient, right? When I asked for actual proof like live DME data, customer-facing compression ISTA logs, and a clean, compliant breakdown invoice, they refused. Insane right? And get this, 95$ a day storage have been threatened on me. I said, I can’t tank the liability of taking that vehicle off of their lot “Silence” UNKNOWN Look at that brand new hose they found It’s been plenty of time for them the report it “done” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact had received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling), 17V676000 (Electrical System), and 17V683000 (Engine and Engine Cooling). The vehicle was taken to the dealer in June 2026. The contact later received a phone…
The contact owns a 2010 BMW 328I. The contact had received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling), 17V676000 (Electrical System), and 17V683000 (Engine and Engine Cooling). The vehicle was taken to the dealer in June 2026. The contact later received a phone call on June 23, 2026, and was informed that the vehicle was ready to be retrieved. The contact went to the dealer; however, while attempting to start the vehicle, the engine seized. The contact informed the dealer of the issue with the vehicle and that the engine had seized. The vehicle was left at the dealer. The contact received a call from the dealer on August 17, 2026. The contact was informed that the engine had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had no issues when the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,023.
- Electrical system
The vehicle constantly and increasingly exhibits the symptoms described in RECALL CAMPAIGN 13V-044: REPAIR BATTERY POSITIVE CABLE, dated XXX , i.e., various electrical malfunctions, including flickering of the instrument cluster, and brief loss of engine power. However, VIN [XXX] is NOT included…
The vehicle constantly and increasingly exhibits the symptoms described in RECALL CAMPAIGN 13V-044: REPAIR BATTERY POSITIVE CABLE, dated XXX , i.e., various electrical malfunctions, including flickering of the instrument cluster, and brief loss of engine power. However, VIN [XXX] is NOT included in this campaign. It appears that the next possibility, even though deemed "extremely isolated" by the recall, is that "the engine may shut off while driving, which leads to a loss of power steering assistance." BMW and NHTSA each state that the other is responsible for including VINs in a recall, yet I am the one at risk of crash. Do I need to seek legal action against both BMW and NHTSA to determine who is responsible for adding the VIN to the recall so BMW can eventually reimburse me for the needed repairs? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
I am filing a formal complaint against BMW Seattle for violating federal recall remedy mandates under 49 U.S.C. Chapter 301. The vehicle was delivered for mandatory safety recall 23V-707 after an on-road mechanical shear of the covered VANOS bolts. The dealer has created illegal commercial barriers…
I am filing a formal complaint against BMW Seattle for violating federal recall remedy mandates under 49 U.S.C. Chapter 301. The vehicle was delivered for mandatory safety recall 23V-707 after an on-road mechanical shear of the covered VANOS bolts. The dealer has created illegal commercial barriers and failed to fully execute the federal remedy. First, the service department issued a written estimate for $4,405.67, claiming the CAS module and locks failed and required replacement to resolve a no-start condition. I challenged the repair on technical grounds and authorized a new battery and valid key only, the dealer admitted in writing that the electrical sync restored seamlessly and the engine started. They attempted to extract thousands for a functioning module before verifying the recall. Second, the VANOS bolts sheared resulting in certain valve-piston contact. The dealer claimed the engine passed a compression check but refused to provide raw ISTA diagnostic logs to verify this safety threshold. Instead, they demanded an additional out-of-pocket fee of $669.60 to re-perform a test they claimed to have completed, creating a commercial barrier to basic remedy verification. Third, the dealer demanded $2,136.69 to replace a compromised valve cover and PCV valve which functioned without issue pre-failure. Valve cover removal is required for vanos repair and requiring consumer expense for mandatory safety repair is legally prohibited. Indeed, Under BMW SIB 11 09 23, collateral damage must be routed through corporate TSARA, not the consumer. Fourth, the steel VANOS bolt heads sheared completely off. The official remedy mandates dropping the oil pan to locate and remove these fragments to prevent total oil pressure loss. Despite my repeated requests for verification of removal, nothing was provided, the car was inoperable, and I was advised that the recall repair was complete and the vehicle was in outdoor fenced lot awaiting arrangements for removal.
- Engine
The contact owns a 2010 BMW 328I. The contact stated that the vehicle was taken to the dealer for an unknown recall repair, but the vehicle experienced the failure after the repair. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and the check…
The contact owns a 2010 BMW 328I. The contact stated that the vehicle was taken to the dealer for an unknown recall repair, but the vehicle experienced the failure after the repair. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was initially diagnosed that the oil cap had failed. The dealer later informed the contact that the camshaft solenoid had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.
- Air bags · Engine and engine cooling · Service brakes, hydraulic
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the…
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2010 BMW 328I. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,414. The contact stated that, while driving 25 MPH over a pothole, several systems in the vehicle…
Odometer Fraud. The contact purchased a 2010 BMW 328I. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,414. The contact stated that, while driving 25 MPH over a pothole, several systems in the vehicle unexpectedly reset; however, the speedometer had not reset. The contact stated that the vehicle had not been driven a whole lot. The mileage was reset to approximately 120,000 miles. The contact attempted to retrieve a Carfax Report for the vehicle and became aware that the most recent information on the VIN was posted by the seller. The contact called the seller. No other agencies were contacted.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact stated that when the vehicle was started, the vehicle was idling rough and occasionally, the vehicle lost automotive power. The contact stated that the failure was intermittent but was more frequent. The contact stated that the check engine warning…
The contact owns a 2010 BMW 328I. The contact stated that when the vehicle was started, the vehicle was idling rough and occasionally, the vehicle lost automotive power. The contact stated that the failure was intermittent but was more frequent. The contact stated that the check engine warning light was illuminated. While the vehicle was idling, the RPM was fluctuating between 800 - 1,000 RPM. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was a failure with the VANOS valve timing system. The contact was informed that the VANOS valve timing system needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that recalls were VIN-specific and that the VIN was not included in the recall. The failure mileage was approximately 130,000.
- Electrical system · Engine · Fuel/propulsion system
2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other…
2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other services/self pay. When I asked about this they responded that CAR WAS OUT OF WARRANTY ....as build date put it a year out? A RECALL IS A RECALL ITS FOREVER, OR THE LIFE OF CAR. not when they the dealer/shop and BMW right? i have filed and called and complained to numerous places including NCDS, BMW of AMERICA and have gotten no traction or reasonable response. Now I'm having VANOS related issues, serious issues, but no recall listed?, even though the year and style and build date put it in parameters of SAFETY RECALL not just manufacture voluntary recall.
- Engine and engine cooling
A few months ago, I tried to get the above-referenced recall item taken care of at BMW of West Houston (Texas). I was told by the dealership service advisor that it would take at least two days to get the work done. The recall notice, of course, says the work should take about four hours. I was…
A few months ago, I tried to get the above-referenced recall item taken care of at BMW of West Houston (Texas). I was told by the dealership service advisor that it would take at least two days to get the work done. The recall notice, of course, says the work should take about four hours. I was also told that in many cases the valve cover gets bent when performing this work and the cost of the replacement valve cover would be my responsibility. I was very disappointed of course. I don't think that I should pay for anything related to getting a safety recall taken care of. Safety recalls are very serious and for that reason I have sent the enclosed letter to BMW of North America I have also sent a letter to BMW of West Houston, 20822 Katy Freeway, Katy, TX 77449 expressing my disappointment. I am hopeful that I can get this recall, and the several other recalls this particularly car is subject to, taken care· of soon and without much drama. I would appreciate any guidance you can provide.
- Engine · Vehicle speed control
The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle lost motive power, and the contact drifted over to the shoulder of the roadway.…
The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle lost motive power, and the contact drifted over to the shoulder of the roadway. The vehicle was restarted and driven to the intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,645.
- Air bags
The contact owned a 2010 BMW 328i. The contact stated that while driving at 25 MPH, she crashed into the driver's side of another vehicle that was making a turn. The air bags deployed, and the contact's face struck the steering wheel. The fire department and police arrived on the scene, but the…
The contact owned a 2010 BMW 328i. The contact stated that while driving at 25 MPH, she crashed into the driver's side of another vehicle that was making a turn. The air bags deployed, and the contact's face struck the steering wheel. The fire department and police arrived on the scene, but the contact was unaware if any reports had been filed. The firefighter escorted the contact out of the vehicle, while smoke came from the engine. The contact was transported to the hospital by ambulance and treated for a fractured nose and teeth, shrapnel in the left eye, bruising on the right shoulder and knee, and a concussion. The vehicle was towed to a tow yard, where the insurance company deemed it totaled and determined that the contact was at fault for the collision. The contact later received notification of NHTSA Campaign Number: 24V513000 (Air Bags). The manufacturer was made aware of the failure but informed the contact that the original steering wheel had been replaced. The failure mileage was approximately 150,000.
- Engine
The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 96,000.
- Engine
I have problems consistent with SI B11 07 14- VANOS gear bolt breaking. BMW lied and said that the problem affected only 200,000 cars when in reality it affected a lot more cars. I am losing oil at a slow rate but after than normal oil loss of a healthy engine and have no external leaks, meaning…
I have problems consistent with SI B11 07 14- VANOS gear bolt breaking. BMW lied and said that the problem affected only 200,000 cars when in reality it affected a lot more cars. I am losing oil at a slow rate but after than normal oil loss of a healthy engine and have no external leaks, meaning there is an internal leak. I have a metallic rattling noise as well. These problems are consistent with broken VANOS gear bolt(s). I also have a timing issue code popping up with a check engine light that can be caused by this incident. The car is available for inspection upon request. If the problem persists, the engine could experience critical failure causing harm to the components as well as the driver/passengers. I have not been to a dealer yet. I have a scheduled appointment with NEW COUNTRY BMW on Monday to address the airbag issue. A diagnostic for the issue would cost a lot of money that I do not have.
- Air bags
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer…
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags · Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags) and 23V707000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the…
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags) and 23V707000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled and lost motive power. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was misdiagnosed. The contact stated that several parts were replaced, including a new radiator hose, a new water pump, and several unknown sensors. The failure reoccurred and became persistent. The contact stated that the vehicle had to be towed to the residence three times. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,500. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact stated while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not…
The contact owns a 2010 BMW 328I. The contact stated while driving at various speeds, the vehicle lost motive power, stalled, and failed to restart. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 158,000. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine
The recall for the failed Vanos bolts has been issued for over half a year, and no remedy is available. It does not make sense to wait this long for an engine fix recall. Before the remedy is available, some BMW owners have even experienced engine failure due to the Vanos bolts issue, but there is no compensation. Please put pressure on them to address this recall in a timely manner. Thank you!
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact…
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the vehicle went into "Safe Mode" and decelerated with the check engine warning light illuminated. The cause of the failure was not yet determined. The failure mileage was 105,000. VIN tool confirms parts not available.
- Engine and engine cooling
The contact owns a 2010 BMW 328I. The contact stated that while driving at unknown speeds, the vehicle stalled. The contact stated that there was a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic and was diagnosed with starter failure. The vehicle…
The contact owns a 2010 BMW 328I. The contact stated that while driving at unknown speeds, the vehicle stalled. The contact stated that there was a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic and was diagnosed with starter failure. The vehicle was repaired; however, the contact was informed that the rattling sound was related to an engine issue. The vehicle was not repaired. The contact received the notification of the NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 76,000. VIN tool confirms parts not available.
- Engine
My 2010 BMW is under Recall 23V707 for vanos bolt replacement since October 2023. The check engine light is now on, and the dealer still (May 10, 2023) reports that BMW North America has not sent out replacement bolts. Six months seems like a long time for BMW to not be able to find new bolts and Valve Gasket Covers for the affected vehicles.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10211864The footwell module (FRM) cannot be encoded after replacement.
- 10194296Diagnosis of Compound Brake System Complaints in M Vehicles: 1. Visible cracks are caused by high thermal stresses during rapid heating and cooling of the brake discs. Braking from high speed with cold brake components (less than 212 degrees F) increases the likelihood of cracks to form.
- 10182619Discharged Battery Energy Diagnosis Must Be Performed: The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle "discharged battery" complaints. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion, with all results taken into consideration. Without performing the energy diagnosis test plan, the root cause of the discharged battery cannot be identified. This increases the chances of a repeat repair.
- 10181214Power Reduction, FC2A82 Intake VANOS and/or FC2A87 Exhaust VANOS Camshaft Fault: The ?Service Engine Soon? (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If theignition is cycled, the engine then usually performs normally.
- 10175267Power Reduction FC2A82 Intake VANOS and/or FC2 A87 Exhaust VANOS Camshaft Fault: The "Service Engine Soon" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled the engine then usually performs normally.
- 10170574SERVICE ACTION: N54T ENGINE - INSPECT AND REPLACE INJECTOR(S). The piezo-type fuel injectors may cause a rough running at start-up or rough running while at idle.
- 10162434Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
- 10162431"Erroneous CC Message "Remote control! Do not switch off the engine" is Displayed. An erroneous CC message, "Remote control!" " Do not switch off the engine" is displayed in the Central Information Display (CID). The engine can still be started, even with the CC message displayed. CAUSE: Car Access System (CAS) software error"
- 10162426Trunk Lid Intermittently Does Not Open or Latch. Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE: The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
- 10162416"Power Reduction, FC 2A82 Intake VANOS and/or FC 2A87 Exhaust VANOS Camshaft Faults are Stored in DME. The ""Service Engine Soon"" (MIL) lamp is illuminated and engine power reduction is perceived. This situation can occur after driving for some time with the engine at full operating temperature. If the ignition is cycled, the engine then usually performs normally. The following faults are stored in the DME: * 2A82 VANOS intake - stiff; jammed mechanically * 2A87 VANOS exhaust - stiff; jammed mechanically * 130108 VANOS intake: control fault, position not reached * 130308 VANOS exhaust: control fault, position not reached For the N54 engine, the following secondary faults may also be stored: * 120408 Charge-air pressure control, cut-out: Boost pressure accumulation blocked * 3100 Boost-pressure control, deactivation - boost-pressure buildup prohibited CAUSE The VANOS faults can be caused by an insufficient oil pressure supply to the inlet VANOS adjustment unit. To effectively move the camshafts to the target positions in the specified time and under all engine conditions, sufficient oil pressure supply to the VANOS control pistons must always be available. If engine operation requires the VANOS system to quickly advance or retard the intake or exhaust camshaft, faults may be stored if the camshaft is ""late"", or does not reach the target position. In this situation, engine power may be reduced and a check control message is displayed. The consequential fault 3100 or 120408 can also be set in the DME fault memory as well."
- 10162406Power Mirrors and/or Windows are Inoperative. The power windows and/or power mirrors are inoperative. The LED on the headlight switch is flashing. There is a check control message for Windows/Mirrors/ Headlights. There may also be a complaint of water in one or both headlights. One of the following fault codes may be stored: * 9CBD - Communication with stepper motor box left defective * 9CBE - Communication with stepper motor box right defective * 9CC1 - Communication with mirror driver side defective * 9CC2 - Communication with mirror passenger side defective/Right Stepper Motor Controller (SMC) signaling fault * 9CCF - Communication with LIN control defective Left and/or right headlight housing cover is not properly fitted allowing water ingress into the Stepper Motor Controller (SMC) connector. CAUSE: Left and/or right headlight housing cover is not properly fitted allowing water ingress into the Stepper Motor Controller (SMC) connector.
- 10162404"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan using the latest ISTA version. In Information Search, select the "Function Structure"" tab. Select Body, Mirror, Door mirror, Driver's or passenger side, Exterior Mirror Malfunction, and then press "Start Search". Select test plan ""AM5102_00010".
- 10162395N55 Engine: Various Faults Stored in DME Related to VANOS and Camshaft Position. A rattling noise can be heard from the engine compartment; the engine has a loss of power; and the Service Engine Soon lamp is illuminated. One or more of the following faults may be stored. E70, E71, E82, E88, E90, E92 and E93: 2D5A - VANOS, intake: control fault, camshaft sticking 2D5B - VANOS, intake: control fault, position not reached 2D60 - VANOS, exhaust: control fault, camshaft sticking 2D61 - VANOS, exhaust: control fault, position not reached 2D9F - camshaft input sensor: signal implausible 2DA1 - Camshaft exhaust sensor: signal implausible 300C - Camshaft input sensor: signal high 300D - Camshaft input sensor: signal low 300E - Camshaft exhaust sensor: signal high 300F - Camshaft exhaust sensor: signal low F07, F10, F12, F13 and F25: 130104 - VANOS, intake: control fault, camshaft sticking 130108 - VANOS, intake: control fault, position not reached 130304 - VANOS, exhaust: control fault, camshaft sticking 130308 - VANOS, exhaust: control fault, position not reached 130E11 - Camshaft input sensor: signal implausible 130F11 - Camshaft exhaust sensor: signal implausible 164020 - Camshaft input sensor: signal high 164021 - Camshaft input sensor: signal low 164030 - Camshaft exhaust sensor: signal high 164031 - Camshaft exhaust sensor: signal low CAUSE One or both (intake and/or exhaust) of the VANOS gear assemblies have failed; the attaching bolts may have also loosened and/or broken.
- 10160244TAKATA AIR BAG RECALL-RELATED SHORT-TERM ALTERNATE TRANSPORTATION AND CONSEQUENTIAL REPAIRS This Service Information bulletin supersedes SI B01 31 18 dated October 2018.
- 10154816In an effort to improve the completion rate on Takata air bag recall affected vehicles; BMW NA has expanded the BMW Ultimate Rewards platform to include a new Recall Support page. This page will allow IRFs to check their customers VINs for open Takata recalls; and get rewarded for helping us with completing repairs.
- 10153726Takata class action settlement. Customer support program. Front driver side airbag modules.
- 10152314Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM door lock status due to voltage variations
- 10151335Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware.
- 10151300N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints This Service Information bulletin and attachment supersedes SI B11 06 16 dated April 2016.. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to oil leakage at the VVT sensor gasket.
- 10151255ISTA/P Cannot Program an E-Series N55 Replacement DME. ISTA/P fails when attempting to program a replacement DME (MEVD172) on BN2000 E-Series vehicles with the Continental HPP. Part number: 12 14 8 618 483. DME logistic error between the replacement hardware and basic software prevents correct programming with ISTA/P.
- 10151247N51, N52, N52K and N52T Engines: Various Eccentric Shaft Sensor Faults stored in the DME - Diagnostic Hints. The customer may complain about one of the following: Rough engine running Engine cannot be started (crank no start) Check Engine Light illuminated One or more of the following faults may be stored in the DME: 2A37 - Valvetronic, eccentric shaft sensor plausibility 2A47 - Valvetronic, eccentric shaft, signal plausibility 134E08 - Eccentric shaft plausibility (on F10, F25 vehicles only) CAUSE The VVT eccentric shaft sensor connector, and/or DME connector may have oil contamination due to oil leakage at the VVT sensor gasket.
- 10151170N51 Engine: Service Engine Soon Lamp Illuminated - Loss of Power and Various Faults Stored in the DME. The customer complains that the Service Engine Soon lamp is illuminated. The vehicle has lost power; the engine cranks but will not start; and various faults are stored in the DME for engine misfire and/or mixture adaptations. CAUSE The vehicle has lost fuel system delivery pressure due to a loose or split fuel line inside the fuel tank. The failure is related to an unfavorable stacking of tolerances between the rubber fuel hose and the plastic regulator nipple or deterioration of the rubber hose construction material.
- 10151119SI B84 03 14 February 2016 Communication Systems Technical Service This Service Information bulletin supersedes SI B84 03 14 dated October 2014. SUBJECT Bluetooth Connection Failures. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures CAUSE Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware CORRECTOPM None available at this time. We are currently working with the device manufacturer on a solution.
- 10151115SUBJECT Audio System Speaker Testing. For audio system speaker testing there is a NED (Non Electrical Diagnosis) Test Plan available. CAUSE We previously recommended use of the Audio Test CD (ATC) from BMW. This CD has been discontinued.
- 10151079SI B13 03 15 February 2016 Fuel Systems Technical Service This Service Information bulletin supersedes SI B13 03 15 dated March 2015 and replaces SI B13 04 13 dated March 2014. SUBJECT N20, N26, N55, N63TU, S63TU and S55 Engines: Bosch Injector ETK Part Number Error. The current version of the ETK incorporates multiple part number errors for the Bosch type injectors. Ordering the injectors by VIN number or manual identification in ETK may result in an incorrect part number.
- 10151068This Service Information bulletin supersedes SI B07 03 14 dated October 2015. Diagnosing Stored Fault Codes to Help Avoid Repeat Repair Visits. Fault codes stored in vehicles being serviced are not being diagnosed, leading to repeat repair visits (source- Analysis of FASTA data and repeat repair visit reports). INFORMATION Where diagnosis (vehicle or short test) with ISTA has already started, it is important to diagnose the fault code(s) listed below (when they are stored in the vehicle) to find their root cause during the current workshop visit. This will help lead to a reduction in workshop repeat repair visits and higher customer satisfaction.
- 10151023Whistling Noise Coming from the Center Vent - A/C is Off . A very high pitched whistling or beeping noise is heard coming from the center vents. The flow of refrigerant through the expansion valve at certain temperature differentials.
- 10150389Service Action: CIC - Install Navigation Road Map Database 2013. The Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD).
- 10150385"CCC - ""Please Insert Navigation DVD"" Appears on CID. The navigation map DVD cannot be read or detected. The message ""Please insert navigation DVD"" appears in the CID (Central Information Display). The navigation system is inoperative. This situation may also occur when upgrading to a new navigation map. The old map is recognized but the new one is not. CAUSE Faulty DVD drive; read error due to hardening of the anti-vibration gel on the read head"
- 10150381Junction Box Pin Assignment Change. When replacing the Junction Box (fuse box) using P/N 61 14 6 978 270 or later, note that various pin assignments have changed. The following additional work procedure is necessary to properly perform this repair.
- 10150365"N51, N52K and N52T: Idle Fluctuation During Engine Warm-up Phase. After a cold engine start, the idle speed may be unstable or start fluctuating up and down slightly while the vehicle is stopped. On vehicles with automatic transmissions, roughness or shuddering may be felt during this warm-up period when diving away slowly in ""D"" or in ""R"" without depressing the accelerator pedal. No relevant errors are stored in the DME fault code memory, and these symptoms are no longer present once the engine is at operating temperature (> 90C). Unfavorable DME software"
- 10150334"Service Action: CIC - Install Navigation Road Map Database 2013. Before delivering affected vehicles to the customer, the Car Information Computer (CIC) road map database 2013 must be installed onto the CIC internal Hard Disc Drive (HDD). Note: The INITIAL enabling code ""FSC CIC map, N. America 2013 INITIAL"" is necessary to start the installation process and to activate the road map database."
- 10150330"Discharged Battery: Energy Diagnosis Must Be Performed. The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle ""discharged battery"" complaints. A discharged battery can have various causes, most of which do not concern the battery itself. A failed battery is often the symptom and not the cause. A fully serviceable battery fails when an electrical component causes the battery to discharge; the battery becomes internally damaged and must be replaced. For more information, refer to www.batteryuniversity.com/parttwo-42B.htm For this reason, replacing the battery is not usually a permanent repair. The cause of the discharged battery must be analyzed in order to guarantee a proper repair. In order to properly repair the vehicle the first time in the workshop, it is very important that the diagnostic test plans are performed to completion with all results taken into to consideration. The procedure as outlined below contains information that will guide the technician into properly repairing the vehicle and getting paid for a warranty claim. CAUSE Refer to the ""Procedure"" section of this Service Information for details."
- 10150329Intermittently the trunk lid does not pop open when using the remote, or latch when closing. If the vehicle is driven and the trunk is not closed fully, a Check Control message will be displayed in the instrument cluster. CAUSE The trunk lid is out of tolerance. When opening or closing the trunk lid, the latch rubs against the striker because of insufficient clearance.
- 10150324?SI B51 15 08 Body Equipment October 2012 Technical Service. This Service Information bulletin supersedes SI B51 15 08 dated July 2008. designates changes to this revision SUBJECT Rear Window False Anti-trap Activation. INFORMATION The anti-trap protection feature may be activated when no obstruction is present. This may occur at either one or both of the rear windows. The root cause of the false anti-trap activation may be difficult to determine. The attached diagnosis flowchart has been developed to assist with determining the actual root cause of the failure as well as to help prevent unnecessary part replacements. The root cause is typically either an issue with the window system, or an electrical/software issue. The diagnosis flowchart will help ensure that repairs are only carried out for the system that is most likely at fault. Refer to B511508_Attachment. PARTS INFORMATION Refer to the Electronic Parts Catalog (EPC) for the appropriate parts noted in the diagnostic flowchart. WARRANTY INFORMATION Not applicable.
- 10150265Intermittently Stored FM Radio Stations Default to FM 87.7. Intermittently, the stored FM radio stations default to FM 87.7 after vehicle start-up. CAUSE 1. Low battery voltage or voltage drop at the head unit 2. Radio station preset contains FM 87.7 3. Remote key memory not set correctly or the setting is lost
- 10150264"The replacement OC3 seat mat (front passenger seat occupancy) will not enable when following ISTA Repair Instruction REP 65 77 604, ""Replacing sensor mat (OC3 mat) for passenger seat occupancy detector."" 1. When the new mat is installed in the vehicle, too much pre-load pressure will prevent the mat from being enabled. ISTA/P WILL NOT enable the new part, and will cause permanent damage to it. 2. The new part has incorrect coding."
- 10150224"Outside Door Mirror Moves when Locking or Unlocking the Vehicle. The door mirror tilts immediately after unlocking or locking. The mirror position does not correspond to the memory position preset by the customer. Pressing the seat memory button typically will return the mirror to the stored position. Poor electrical contacts of the mirror drive in the mirror housing INFORMATION The problem has been integrated into ISTA diagnostics. Complete the diagnosis test plan using the latest ISTA version. The test plan can be accessed via the following path: ""Information Search / Function Structure / Body / Mirror / Exterior mirrors / Driver's or passenger side / Electrochromic Mirror,"" and then press ""Start Search."" Select the test plan ""AM5102_00010."""
Every BMW 328I model year
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