2014 BMW X3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2014 BMW X3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2014 BMW X3. Newest first.
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical…
Risk and remedy
Risk
An electrical short increases the risk of a fire.
Remedy
Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2015 6 Series Gran Coupe, 2014 5 Series Gran Turismo, 2014 5 Series Sedan, 2015 6 Series Convertible, 2015 6 Series Coupe, 2014 X5, 2013-2014 X3, 2014-2015 3 Series Sedan, 2014 4 Series Coupe, 2014 4 Series Convertible, 2014 3 Series Gran Turismo, and 2015 4 Series Gran Coupe vehicles. Please see the…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, increasing the risk of injury or death.
Remedy
The driver's front air bag will be replaced, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2014 X3 xDrive28i, X3 xDrive35i, X5 sDrive35i, X5 xDrive35i, and 2015 X4 xDrive35i vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15…
Risk and remedy
Risk
Damaged lower anchor bars may increase the child's risk of injury in the event of a crash.
Remedy
BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. The recall began on July 13, 2016. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4…
Risk and remedy
Risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will install a locking ring in the camshaft to retain the camshaft seal disk in the proper location, free of charge. The recall began on December 2, 2014. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication…
Risk and remedy
Risk
A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will modify the vehicles to prevent insufficient vacuum pump lubrication, free of charge. The safety recall began on January 31, 2014. Owners may contact BMW customer relations at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Owner complaints
86 complaints6 involved a crash1 involved a fire2 injuries
What owners report most
Latest complaints
- Power train
Had an oil change through BMW with their pre-packaged oil service. 6 days later my oil pump chain guard broke inside the engine and now they're telling me I need a new engine which cost $33,000. I believe the chain guard was either broken during the time of their possession or they could at least…
Had an oil change through BMW with their pre-packaged oil service. 6 days later my oil pump chain guard broke inside the engine and now they're telling me I need a new engine which cost $33,000. I believe the chain guard was either broken during the time of their possession or they could at least have told me that the chain guard was cracked or broken when they did the oil change by looking down the oil cap. They explained to me looking inside the oil cap is how they know the guard has broken and the chain has stretched. So during the oil change they should have been able to tell me or show me that that was a possibility or it was broken. I received my car back in good health with all green lights checking that the car was in top shade condition and 6 days later the car is totaled.
- Air bags · Fuel system, gasoline
The contact owns a 2014 BMW X3. The contact stated that while driving 30 MPH, the vehicle stalled. The message “Fuel Supply Malfunction” was displayed. Additionally, the contact referenced NHTSA Campaign Number: 24V527000 (Air Bags) and stated that the passenger’s side air bag was not replaced. The…
The contact owns a 2014 BMW X3. The contact stated that while driving 30 MPH, the vehicle stalled. The message “Fuel Supply Malfunction” was displayed. Additionally, the contact referenced NHTSA Campaign Number: 24V527000 (Air Bags) and stated that the passenger’s side air bag was not replaced. The local dealer was contacted and informed the contact that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
- Engine · Exterior lighting · Power train
I am filing a safety complaint regarding a catastrophic timing chain failure on my 2014 BMW X3 xDrive28i equipped with the N20 engine. While driving, the timing chain and oil pump drive chain failed without warning. This is a well-documented defect on BMW N20/N26 engines that has been the subject…
I am filing a safety complaint regarding a catastrophic timing chain failure on my 2014 BMW X3 xDrive28i equipped with the N20 engine. While driving, the timing chain and oil pump drive chain failed without warning. This is a well-documented defect on BMW N20/N26 engines that has been the subject of extended warranties and numerous consumer complaints. This failure can cause sudden engine seizure, immediate loss of power steering and braking assist, and creates a serious risk of crash while the vehicle is in motion. BMW issued an Extended Limited Parts Warranty for this exact defect (timing chain and oil pump drive chain), acknowledging a manufacturing defect. However, BMW is refusing to cover my repair even though this is a known safety issue affecting thousands of vehicles. The vehicle had been properly maintained, and there were no warning signs before the failure. I purchased the vehicle in October 2021, and this defect occurred during normal use commuting to work. The cost of repair is extremely high due to the internal engine damage caused by the timing chain defect. This is not normal wear and tear. This is a known design/manufacturing defect that BMW has been aware of for years. Also, when I purchased this vehicle, the headlights, and taillights on the hatchback were not working. I had brought this up to the dealership they replaced the headlights, but did not address the tail lights. I am requesting that NHTSA investigate this defect further, and the tail lights as these failures create a significant safety hazard for drivers and other vehicles on the road.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the engine overheating and the check engine warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was towed to the residence. The…
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the engine overheating and the check engine warning lights were illuminated. The contact stated that the failure had occurred while driving on a busy highway. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that only a shield had been replaced. In addition, the contact was informed that the failure was not covered or associated with the recall repair. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, and the recall repair was performed. In addition, the contact stated that the failure occurred after the vehicle was retrieved. The contact stated that directly after driving the vehicle, the dealer was made aware that there was an issue with the vehicle after the recall repair was performed. The contact was assured that the vehicle was fine, and the vehicle was test-driven to ensure that there were no issues with the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 171,150.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent…
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, there was smoke coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Service brakes, hydraulic
The contact owns a 2014 BMW X3. The contact stated that while operating the vehicle, the braking system malfunctioned and erroneously activated, causing the brakes to grab. The vehicle was taken to a dealer and the brake caliper and brake lines were flushed; however, the failure persisted. The…
The contact owns a 2014 BMW X3. The contact stated that while operating the vehicle, the braking system malfunctioned and erroneously activated, causing the brakes to grab. The vehicle was taken to a dealer and the brake caliper and brake lines were flushed; however, the failure persisted. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 14V627000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 123,286.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine
The contact owns a 2014 BMW X3. The contact stated while driving 60 MPH, the vehicle lost motive power. There was an abnormal winding sound coming from the vehicle. The contact stated that while depressing the brake pedal, the brake was inoperable. The contact activated the parking brake to stop…
The contact owns a 2014 BMW X3. The contact stated while driving 60 MPH, the vehicle lost motive power. There was an abnormal winding sound coming from the vehicle. The contact stated that while depressing the brake pedal, the brake was inoperable. The contact activated the parking brake to stop the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Technical Service Bulletin: SIB: 11-03-17. The vehicle was towed to the local dealer where it was diagnosed and determined that the timing chaining needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 130,000.
- Electrical system · Engine · Unknown or other
There was a recall back in October 2024 and there still is no remedy as of yet and it can cause a fire risk.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign…
The contact owns a 2014 BMW X3. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from the engine compartment, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 158,897. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine overheated, and the drivetrain malfunction warning light was illuminated. The contact parked the vehicle until the engine had cooled down. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 170,000. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of the NHTSA Campaign Number…
The contact owns a 2014 BMW X3. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the engine compartment. There was no warning light illuminated. The vehicle was able to be restarted. The contact received notification of the NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available.…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, there was smoke coming from the engine compartment. The cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 97,000. VIN tool confirms parts not available.
- Engine
This recall was announced last August. Now, more than 6 months later, BMW still has NOT announced a remedy for this recall. Because this recall involves the potential for an engine fire, it is not wise to continue without a recall remedy. What's taking BMW so long? NTSB recall number: 24V608…
This recall was announced last August. Now, more than 6 months later, BMW still has NOT announced a remedy for this recall. Because this recall involves the potential for an engine fire, it is not wise to continue without a recall remedy. What's taking BMW so long? NTSB recall number: 24V608 [XXX] , [XXX] Tell (cell): [XXX] [XXX] February 27, 2025 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact stated while driving at approximately 55 MPH, the vehicle stalled, and the contact discovered that there was an unknown fluid leaking underneath the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling…
The contact owns a 2014 BMW X3. The contact stated while driving at approximately 55 MPH, the vehicle stalled, and the contact discovered that there was an unknown fluid leaking underneath the vehicle. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken back to the residence. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.
- Electrical system · Engine and engine cooling
See attached document for complaint.
- Exterior lighting
The high beams on the car malfunctioned. The sheathing material on the wires is supposedly “Soy based” and breaks down with heat and time. When the wire insulation breaks down beyond a certain point, it will crumble off of the wires, leading to exposed wires, which may touch each other, and cause…
The high beams on the car malfunctioned. The sheathing material on the wires is supposedly “Soy based” and breaks down with heat and time. When the wire insulation breaks down beyond a certain point, it will crumble off of the wires, leading to exposed wires, which may touch each other, and cause certain functions of the headlamp to fail. If the headlamp fails while driving at night, vision may be impaired, or completely impossible. The issue likely affects almost every bmw produced from ~2007, to at least 2014. The vehicle was never taken into a shop, or dealership for the issue, as it was repaired by the owner, instead of being replaced. The vehicle was never inspected by the manufacturer, police, insurance representatives, or others. The “Lamp faulty” malfunction message would appear on the dash when the adaptive function was activated, the high beams also did not work, but there was no error code present for this issue without the use of a code scanner. One of the codes present when using a code scanner implied that there was a short circuit inside of the headlamp, causing certain functions to cease operation.
- Electrical system · Engine and engine cooling
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the…
The contact owns a 2014 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Air bags
In May 2022, BMW of Bellevue performed recall service on my BMW X3 with a car wash. Within miles of leaving the dealership, the car displayed a warning "Passenger restraint system: malfunction. Continue wearing safety belt. Consult nearest service center." My understanding is that the airbag will…
In May 2022, BMW of Bellevue performed recall service on my BMW X3 with a car wash. Within miles of leaving the dealership, the car displayed a warning "Passenger restraint system: malfunction. Continue wearing safety belt. Consult nearest service center." My understanding is that the airbag will no longer deploy in an accident, posing a serious risk to my family. Both BMW of Bellevue and Eastside Bavarian have confirmed the issue. Eastside Bavarian confirmed that the defect could have been triggered by the dealership's service. BMW of Bellevue denies responsibility, and has quoted $3k to repair the airbag. Based on internet searches, this error message is a frequent defect in BMWs. Attached is a photo of the error message and two invoices from BMW of Bellevue: the first is for the recall and the second is for their inspection of the fault.
- Unknown or other
My car has a water pump recall and BMW notified me on August 13. BMW said they will send a letter out to take my car in to service by October 4th 2024. I called BMW and they sent a letter out saying they still don't have a remedy for my car yet. It's been 5 months and still haven't fixed my car yet and when I call they still don't have an answer. I am highly upset. It shouldn't take this long.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
- Loss of power assist braking
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with…
In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the camshaft geometry that prevented the seal disk from blocking the oil port.BMW has not received any braking complaints related to loss of power assist after the design change was implemented in production.The owners of all affected vehicles will be contacted by mail and asked to take their vehicle to a BMW dealer who will install a locking ring into the camshaft to keep the seal disk in its proper location.BMW expects to begin dealer and owner notification in November 2013 and complete dealer and owner notification in December when the remedy is expected to be available.Based on the actions taken by BMW, this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10253326While driving the vehicle on normal roads at10mph and above, a "cracking" sound from the top of the B-pillar(s) is heard.
- 10249439The vehicle demonstrates a power loss and the malfunction indicator lamp (MIL) on. The following fault codes may be stored in the DDE: 24CE00 Hot film air mass meter: Ratio of measured to calculated air mass too high 27F000 Charge air hose monitoring in idle: Charge air hose fallen down 290900 Air system, air to EGR air mass flow plausibility: Measured air mass compared to calculated air mass too high 290A00 Air system, air to EGR air mass flow plausibility: measured air mass compared to calculated air mass too high and high charging pressure control deviation
- 10249437The basic conditions for initializing the power windows are not met.
- 10249027The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle discharged battery complaints.
- 10247574A noise can be heard from underneath the seat while the seat is being moved either forwards or backwards. This can occur to the drivers and/or the passengers front seat.
- 10244239This situation can result in two customer complaints: 1. Wind noise 2. Excess water entry
- 10238090After programming the head unit (HU-H2), activating the FSC (German word Freischaltcode) Enabling Codes repeatedly fails.
- 10235205The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via the Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance, and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10230717For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Fuel Injectors to 10 years/120,000 miles as determined by the vehicle's original in-service date.
- 10227568According to the customer, the airbag warning light was on, but it may not be illuminated when the vehicle arrives in the workshop. 1. ACSM fault code "930A60 - Seat occupancy detection, front passenger; malfunction" is stored. The fault may or may not currently be present. Or 2. ACSM fault code "930A1C - Front passenger seat occupancy detection transmitting fault(moisture)" is stored. The fault may or may not currently be present.
- 10225127The Lane Change Warning (LCW) yellow triangle symbol on either one, or both the exterior side view mirrors does not illuminate to alert the driver when it should.
- 10225126Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column.
- 10225114The front sunroof glass seal has shrunk, creating a gap which can cause wind noise or excess water entry.
- 10224186Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Radiator Grille Upper and Lower Active Air Flaps to: 15 years/150,000 miles as determined by the vehicle's original in-service date. 1. Air flap control (link) active, upper (G12, G30 and G32) 2. Air flap control (drive), active, upper 3. Air flaps, upper (assembly) 4. Air flaps, lower (assembly) For eligible MY 2017 BMW 530i (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard emission-related coverage for the Radiator Front Grille Air Vent Flaps is15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship.' This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. A check control message or MIL (Malfunction Indicator Lamp) may be illuminated with faults stored related to the upper and/or lower active air flap(s). Potential causes include: Faulty upper air flap link (G12, G30, G32) Faulty upper air flap actuator (G01, G02, G12, G30, G32) Faulty upper flap assembly (G01, G02, G12, G30, G32) Faulty lower air flap assembly (G01, G02, G12, G30, G32) Software error in the DME affecting the upper flap (G01, G02 only) Or: Upon visual inspection, the passenger side upper active air flaps are either stuck open or closed, and they will not move and there are no faults stored for the active air flaps (With no check control message or check engine light or displaying)
- 10224185Component-Specific Limited Warranty Extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle's Leak Diagnosis Module with hose assembly (NVLD, shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date. For eligible MY 2017 BMW 530i Sedan and xDrive (B460) vehicles that are currently registered in the State of California (CA) or a State that has fully adopted the State of California PZEV/SULEV regulation (CT, ME, MD, MA, NJ, NY, RI, and VT), the standard component-related coverage for the NVLD is 15 years/150,000 miles. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Over time, the Leak Diagnosis Module (NVLD) (with connected hose) component material may fail, this can create a fine leak to develop in the Evaporative Emission Control System (EVAP). Should this occur, corresponding fault codes will be stored in the DME memory and the MIL (Malfunction Indicator Lamp) will illuminate.
- 10218420The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, BMW Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
- 10218413BMW AG has issued a Delivery Stop (effective March 28, 2022) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop.
- 10218384Vehicle cannot be opened or closed using comfort access, engine start is not possible, and the vehicle may not start when placing the key against the steering column. Note: Opening, closing and starting via the BMW Digital Key or the Digital Key Card are not affected.
- 10218381A check control message for the restraint system appears. In the instrument cluster, the red air bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: short circuit to negative terminal 93094F - Knee airbag, front passenger: short circuit to negative terminal.
- 10215746Component specific limited warranty extension. For the eligible vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the vehicle Nitrogen Oxide (NOx) Sensor(s) to: 10 years/120,000 miles as determined by the vehicle original in-service date.
- 10214990The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 4 (HU-H4, also called MGU21) superseded the MGU starting with certain MY2021 vehicles with option code 6U3 Live Cockpit Professional. This uses map North America JOY. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10214949The engine coolant thermostat component-specific limited warranty extension to 10 years/120,000
- 10204660The Headunit High (HU-H), also called NBT, began replacing the Car Information Computer (CIC) on certain MY2013 vehicles with option 609 (as of 7/2012 production). This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and was introduced in 3/2014. This uses map North America EVO. The Headunit High 3 (HU-H3, also called MGU) superseded the NBT-EVO starting with certain MY2019 vehicles with option code 6U3 Live Cockpit Professional or 6U2 Live Cockpit Plus. This uses map North America LIVE. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and was introduced in 3/2014. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and was introduced in certain MY2018 vehicles. This uses map North America WAY.
- 10204656With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10204619BMW of North America, LLC BMW NA is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
- 10204534For the above-referenced vehicles, BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date.
- 10203331BMW of North America, LLC (BMW NA) is extending the limited warranty for the engine timing chain and oil pump drive chain modules to: 7 years/70,000 miles as determined by the vehicle's original in-service date
- 10201140With the court's FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC.
- 10200489TELEMATICS UNIT RETROFIT TO 4G CELLULAR TECHNOLOGY: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200487TELEMATICS UNIT DEACTIVATION DUE TO 3G CELLULAR TECHNOLOGY DISCONTINUATION: The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022.
- 10200249The discontinuation of 3G cellular communication for Combox, TCB 3G and ATM 3G (Telematics ControlModule) can no longer be supported by the cellular network provider starting February 2022. The decision to phase out 3G network technology was made at the discretion of the respective cellular carriers and lies beyond the control of BMW. Due to the phase-out, BMW Assist and ConnectedDrive services will no longer be supported after this date.
- 10200226Distribution of the following tool will be through the Automatic Tool Shipment Program
- 10186213N20 AND N26 ENGINE TIMING CHAIN AND OIL PUMP DRIVE CHAIN: Whining noise from the lower engine area near the engine oil pump that increases frequency when increasing the engine RPM. Wear on the engine oil pump chain drive and timing chain sprockets.
- 10179810N20 and N26 Differential Pressure Sensor Fault: 195002 Stored in DME: The Service Engine Soon (MIL) light is on with the following differential pressure sensor fault stored: 195002 - Differential pressure sensor, tank vent valve, electrical: Short circuit to ground During engine operation, vibration and movement of the sensor can damage the pin contacts of the harness connector, or cause a break in the wiring.
- 10179009NAVIGATION SYSTEM - REPORTING MISSING OR INCORRECT ROADMAP DATA: Do not replace parts and do not program the vehicle. Roads can change by up to 15% every year. To ensure the best navigation experience, we do everything in our power to create the best maps. Your reports help us to detect changes in your area and keep future versions of our maps as accurate as possible. Therefore, a road map error or missing data must be reported directly to the map supplier.
- 10179003VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
- 10178996TICKING NOISE WHILE CORNERING WITHOUT THE BRAKES APPLIED: Ticking noise coming from front wheel while cornering without brakes applied, noticeable at low speeds. The vehicle must be moving.
- 10177628VEHICLE DOES NOT START BATTERY TOTALLY DISCHARGED: The customer's vehicle does not start due to a totally discharged battery.
- 10174320CONNECTEDDRIVE/BMW ASSIST SYSTEM DIAGNOSIS INFORMATION: This Service Information Bulletin (Revision 7) replaces SI B84 02 14 dated May 2019. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information Bulletin: Is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. Will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
- 10174032AUTOMATED ACTIVATION OF NAVIGATION SYSTEM DURING PDI/QC1: This Service Information Bulletin (Revision 2) replaces SI B65 22 14 dated October 2015. The INITIAL NAV enabling code no longer needs to be pre-ordered through the Parts department! When the vehicle is connected to the diagnostic system ISTA to perform PDI/QC1 the step to activate the navigation system (part of Delete Transport Mode) will automatically request the INITIAL NAV enabling code (VIN-specific) without pre-ordering the enabling code. This enabling code will be automatically delivered through ISTA and it then activates the navigation system.
Every BMW X3 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.