2009 Chevrolet Avalanche 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Avalanche 1500 › 2009
These records cover every 2009 Chevrolet Avalanche 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
20 complaints
What owners report most
Latest complaints
- Air bags · Steering · Unknown or other
My 2009 avalanche ltz has a dash that has cracked completely in half, plus IS cracking on the airbag passenger surround. My concern other than shrapnel in the event the airbag deploys IS loss of steering control when the dash pieces lodge themselves between the steering wheel while the vehicle IS…
My 2009 avalanche ltz has a dash that has cracked completely in half, plus IS cracking on the airbag passenger surround. My concern other than shrapnel in the event the airbag deploys IS loss of steering control when the dash pieces lodge themselves between the steering wheel while the vehicle IS in motion. The dash has never been abused or damaged by the owner in any way, and this IS clearly a manufacturer defect. Almost without exception I have noticed this defect in every truck of this type. Please have an agent contact me if additional information IS necessary. My local dealer wants $1600 to repair their defect.
- Air bags
Takata recall - manufacturer still has not allowed the replacement of the air bag.
- Air bags
Takata recall gm recall 49151 for faulty airbags IS unable to be performed n my vehicle at dealership due to parts being unavailable in the foreseeable future! I've attempted to make an appointment every 3-4 months since april 2016 with no avail. Recall notice was received by me july 2016! I've been told that there are no parts available to be had or ordered in the foreseeable future. I want it done!
- Unknown or other
The dashboard IS cracking just like every other 07 - 14 tahoe, yukon, avalanche!!
- Air bags
Dash cracked from passenger air bag to vent. danger if air bag IS deployed dash could defrag and become dangerous projectiles.
- Unknown or other
Major dash cracking above the instrument cluster on both sides of the dash hump. 3-4" crack on the left of the hump, approx 6-8" on the right. another crack starting at the middle of the dash, going through the dash mounted speaker opening from the front vents all the way to the wood trim above…
Major dash cracking above the instrument cluster on both sides of the dash hump. 3-4" crack on the left of the hump, approx 6-8" on the right. another crack starting at the middle of the dash, going through the dash mounted speaker opening from the front vents all the way to the wood trim above the radio (6-8"). another crack to the front left of the airbag, approx 2" long. rattling on every little bump. I believe this has also compromised some of the electrical systems that control the door locks and windows. several of the cracks were noticed in the morning before moving the vehicle and were not seen the previous night.
- Air bags
TL* takata recall. The contact owns a 2009 chevrolet avalanche 1500. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2009 chevrolet avalanche 1500. The contact received notification of nhtsa campaign number: 16v381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The chevrolet dealer was contacted (ferman chevrolet tarpon springs, 43520 us hwy 19 n, tarpon springs, fl 34689; (727) 934-5789) and confirmed that the parts were not available for the recall remedy. The chevrolet manufacturer was contacted at 800-222-1020. The manufacturer did not know when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
We received this notice back in july "2016" and still we have not received a call to get this taken care of. Takata recall!!!
- Unknown or other
Dash plastic cracking around passenger airbag and the instrument cluster. Sharp pieces sticking up. Ccar wash personel can get cut when wiping dash during auto cleaning and detailing.
- Unknown or other
Dashboard IS cracking in the typical locations that have been documented. Above instrument panel and passenger air bag. I am worried this may cause injury if involved in an accident. The dash may splinter and become a projectile.
- Electrical system · Engine · Power train
Engine dies, door locks start opening and closing, all dash lights go off, radio goes off,car starts on own 3 to 6 seconds, did this at 60 mph and at 15 mph.
- Air bags · Unknown or other
My truck has 2 major cracks on the dash that just appeared within the last 6 months. I have owned the vehicle since july 2013. One IS right in front of the drivers seat on the dash and cracks from my display behind my steering wheel all the way to the windshield. The second crack in the dash IS in…
My truck has 2 major cracks on the dash that just appeared within the last 6 months. I have owned the vehicle since july 2013. One IS right in front of the drivers seat on the dash and cracks from my display behind my steering wheel all the way to the windshield. The second crack in the dash IS in front of the passengers seat and runs into the airbag. All gm model suv/trucks from 2007-2013 are having the same problem! I do not understand why gm will not recall this issue. If either of my air bags have to deploy, we could get killed by the sharp cracked shards busting out of the dash and stabbing us. I bought this specific vehicle when my first born son was 1 month old because I was driving a little honda civic and wanted something safer for my child. Now he IS 2 1/2 and I also have a second son now that just turned 6 months. I'm disappointed in chevy for not fixing this problem when its going to cause a death! It would be really unfortunate if my children or one of their parents get killed because of this dash issue. Gm will do nothing to fix the problem and wants to charge 1300.00 to fix it!!
- Unknown or other
Crack in dash next to the airbag. Dash board becomes un attached between molds, causing the airbag deployment area to bounce and become unstable which may lead to improper deployment since the shifting and deterioration of supportive moldings and plastics can not support the deployment of the air…
Crack in dash next to the airbag. Dash board becomes un attached between molds, causing the airbag deployment area to bounce and become unstable which may lead to improper deployment since the shifting and deterioration of supportive moldings and plastics can not support the deployment of the air bag. The crack happened while the vehicle was stationary at a stoplight on a full sun day, warm day. my vehicle has only 18000 mies.
- Air bags · Electrical system · Structure › Body
Cracks in dash cover around air bag and over instrument cluster. No hard road hits, no junk on the dash. Heard a rattle, looked up there and found the cracks. Thousands of incidents across internet. Seat tracks rough sliding and motor failure. Outside mirror motor failure. I am the only driver and…
Cracks in dash cover around air bag and over instrument cluster. No hard road hits, no junk on the dash. Heard a rattle, looked up there and found the cracks. Thousands of incidents across internet. Seat tracks rough sliding and motor failure. Outside mirror motor failure. I am the only driver and dont move seats much. Lack of use kills motors? Rear window leaking water due to plastic frame shrinking, cracking and leaving a gap. Only took the window out once before finding it leaking 2 years later due to the plastic frame shrink and crack. door handles paint falling off in flakes. Fronts replaced by dealer at 17K. 38K rear handles started doing it. Dealers unwilling to do anything after 36K. 78K on truck now, making last 575.00 payment this month and truck needs thousands in repairs. I would have thought buying a 45K truck and using it as a family traveler it would be the last one I would have to buy since it IS well cared for. These trucks are now know for problems and less appealing. Selling it isn't easy because of these continual issues gm failed to address. The truck was discontinued in 2013 most likely due to mfg defects and complaint ratios. All gm trucks have these issues from 07 through 2013.
- Air bags
Dashboard cracked around the airbag area. Concerned of flying debris in case of an incident that involves airbag deployment.
- Structure
Multiple cracks in dashboard deck around airbag compartment as well as instrument cluster. well maintained and taken care of; literally appeared one day and have spread and gotten worse. *tr
- Structure
Got in to my car that morning and heard a rattling noise coming from my dash and came to find out my dash was cracked. I do nothing but highway driving so there were no extenuating circumstances to cause it. I take great care of my vehicles and have never had this happen before. I researched the…
Got in to my car that morning and heard a rattling noise coming from my dash and came to find out my dash was cracked. I do nothing but highway driving so there were no extenuating circumstances to cause it. I take great care of my vehicles and have never had this happen before. I researched the problem and have come to find out that it IS a chevy issue that IS not being disclosed or are they taking responsibility there are a number of websites with chevy truck owners who have the same problem. I believe this needs to be addressed by your organization on the behalf of the thousands of chevy truck owners who need the issue rectified . *js
- Power train
I was driving to a church function with my wife and about 30mph under acceleration, my truck started lugging like it was in 6TH gear. It started shaking then the tachometer was fluctuating up and down about 500 rpm's. I checked the transmission fluid and looked good. I have a very important…
I was driving to a church function with my wife and about 30mph under acceleration, my truck started lugging like it was in 6TH gear. It started shaking then the tachometer was fluctuating up and down about 500 rpm's. I checked the transmission fluid and looked good. I have a very important business trip tomorrow morning and now I am stuck. I took it for another drive to see if the problem occurred at a higher speed and it does. I put the cruise on about 60mph and the truck was bucking and the rpm's were going crazy. I drive mostly highway miles. very disappointed in the service I have had with this truck so far with another issue and now I have to deal with this. *tr
- Wheels
Cracked rim flange in 2 locations. info as follows: wheel 20x8.5jx; made in china; t-dot gm; cracks are at 12 o'clock and 2:30, full length of the flange where the tire mounts, on the inboard (mounting) side of the wheel. no other significant damage to the rim and no tires were damaged as…
Cracked rim flange in 2 locations. info as follows: wheel 20x8.5jx; made in china; t-dot gm; cracks are at 12 o'clock and 2:30, full length of the flange where the tire mounts, on the inboard (mounting) side of the wheel. no other significant damage to the rim and no tires were damaged as removal was performed prior to a rapid air loss - TPMS system provided early warning of diminished air pressure. 2009 avalanche miles: 68,800 oem tire fitment: dueler h/l alenza 275/55r20 winter fitment: blizzak 275/55r20 rotation done during switch-overs mostly highway miles +/- 2500 miles trailer service, light duty. no off-road activities no overload activities photos and original wheel available. *tr
- Power train › Automatic transmission
09 chevy avalanche the drive shaft or ball joint was undersized by 5/1000 to make the 6 speed transmission shift correctly/thus causing slack which makes noises from a jar to sounding like you were hit in the rear. 3 times to dealer--3/30/10 at3,788 mi, 10/28/10 w/8,185 mi to3/3/11 w/14,000 mi.…
09 chevy avalanche the drive shaft or ball joint was undersized by 5/1000 to make the 6 speed transmission shift correctly/thus causing slack which makes noises from a jar to sounding like you were hit in the rear. 3 times to dealer--3/30/10 at3,788 mi, 10/28/10 w/8,185 mi to3/3/11 w/14,000 mi. They tell me now its no fix, but has 100,00 mi warranty. It IS getting worse and could finally twist and break which may cause an accident w/ bodily harm,it IS getting much worse and affects late 08 models thru 2011. A certified letter sent on 11/22/10 and received 11/29/10 tpscottlawson..director of customer and relationship services, as of 3/11/11 never replied to my e-mail or phone. A $48,000 vehicle that seems like a 1,000 dollar. Their has to be thousands of these on the road. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11006274This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251888This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 10251345This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 17476, 17477, 28810, 28811,17478, 18015, N192273760, N192278940, N212328760, N212328770, N212328780, N212328790, N212328800, N242437050, N242437060, N242437070.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
Every Chevrolet Avalanche 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.