2013 Chevrolet Avalanche 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Chevrolet Avalanche 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2013 Chevrolet Avalanche 1500. Newest first.
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the…
Risk and remedy
Risk
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Owner complaints
29 complaints1 involved a crash
What owners report most
Latest complaints
- Structure › Body
The dashboard IS cracked which IS exposing the airbag
- Unknown or other
My dealer worked on my ac components in 2015 (not sure of the exact date) to replace the ac controller components, shortly after the repair my dash cracked while sitting in my driveway about to crank the vehicle. On the driver side over the last 3 years it has continued to increase in size and now…
My dealer worked on my ac components in 2015 (not sure of the exact date) to replace the ac controller components, shortly after the repair my dash cracked while sitting in my driveway about to crank the vehicle. On the driver side over the last 3 years it has continued to increase in size and now IS cracked completely causing the dash to be two separate pieces. Safety issues and concerns are if a crash occurs will the occupants of the vehicle be safe of sharp flying debris within the cab. My concern IS not only for myself but my passengers. I have inquired several times about replacing the part but it was not covered under the extended warranty at the time it initially cracked. Mileage of initial crack was approx 75,000.
- Unknown or other
Dash board cracked in several places
- Structure › Body
The adhesive securing the 4 pieces of door trim IS breaking down and the trim pieces will eventually fall off on their own, a potential hazard to other motorists depending on when and where it happens. these are supposed to be a no maintenance item. reported to chevrolet, case # 8-4199057982, and…
The adhesive securing the 4 pieces of door trim IS breaking down and the trim pieces will eventually fall off on their own, a potential hazard to other motorists depending on when and where it happens. these are supposed to be a no maintenance item. reported to chevrolet, case # 8-4199057982, and they do not seem to be concerned that this "life of the vehicle" installation IS defective as the 3 year bumper-to-bumper warranty IS expired. as a principle engineer in boeing's research and technology division (we test stuff to make sure it's safe), my informed opinion IS the defect IS caused by poor surface preparation prior to bonding, adhesive material used past it's working life, adhesive material past its shelf life, or use of an adhesive material which IS not designed for the intended environment. as this same trim IS installed on numerous chevy, GMC and cadillac trucks and SUV models any cause other than the first two I listed would indicate a problem with numerous vehicles.
- Air bags
At +/-83000 miles the dash developed a crack leading into the passenger air bag housing. it also IS broken and, when driving, loosely vibrating between the instrument panel and the passenger air bag housing. given the dangers associated with air bags, this IS a clear and present danger to anyone in the vehicle.
- Unknown or other
Dashboard cracking near airbag. Seems to be getting worse the more I drive.
- Unknown or other
Serious large cracks appearing in plastic dashboard, around airbag and instrument cluster above steering column.
- Exterior lighting
Third brake light not sealed allowing the light to get in moisture and result in failure of light to function as required by law. manufacturing defect allows this light to fail at any time which could result in vehicle being hit from behind.
- Air bags · Engine · Steering
. Want my airbags to work if I need them. Recovered a letter in mail today 10/31/2017
- Structure › Body · Unknown or other
Cracked dashboard. above instrument cluster and on right side by airbag. vehicle IS not driven hard or in 4X4 mode. only about 7500 miles a year. treated very well.
- Exterior lighting
Top rear break led light . Let's water and moister in side . Dealership has replaced 2 all ready and 3RD one IS letting water in the light housing all ready
- Unknown or other
I have 2 cracks in the dashboard of my 2013 avalanche that seemingly appeared overnight. much like the other complaints I've seen on this site, one crack IS at the top corner of the passenger air bag and the other IS on the driver side. I've been in contact with gm and they've offered to split…
I have 2 cracks in the dashboard of my 2013 avalanche that seemingly appeared overnight. much like the other complaints I've seen on this site, one crack IS at the top corner of the passenger air bag and the other IS on the driver side. I've been in contact with gm and they've offered to split the repair with me but my research indicates this might be a more wide spread issue. Opening this issue to hopefully bring more awareness to the situation. Vehicle has been either kept in a garage or had a thick window visor in the front window since I bought it new.
- Air bags · Unknown or other
The dash cracked overnight. there are now two big cracks in the dash of the vehicle, one on passenger side just above the airbag and another on the driver side, just to left of center above the main gauge cluster. I have read online that this IS a known issue by general motors for the 2013…
The dash cracked overnight. there are now two big cracks in the dash of the vehicle, one on passenger side just above the airbag and another on the driver side, just to left of center above the main gauge cluster. I have read online that this IS a known issue by general motors for the 2013 avalanche, as well as other models from that year and the few years previous. this vehicle IS kept in the garage, has never been off road or been wrecked in any way. the dash itself IS only wiped down with a damp cloth when truck IS washed, and never has chemicals used on it. when the truck IS not in the garage, a sun visor shield IS placed in the front window at all times. this IS a big safety issue, due to the fact that IS compromises the integrity of the air bag and also can allow for flying debris in the case of an accident.
- Unknown or other
Dash cracks in several places. Crack first appeared at 70,000 in august 2016. Shown to dealer who contacted gm and informed us that it was not a covered repair.
- Electrical system
The "service trailer brake system" warning IS illuminated in my driver's information center. A recall was issued by gm - 14515 - but they claim my vehicle IS not part of the recall.
- Air bags
I went out one day and the dashboard of 2013 avalanche has two cracks. One above the driver's side instrument panel and the other around the passenger side airbag.
- Structure › Body
TL* the contact owns a 2013 chevrolet avalanche 1500. The contact stated that the dashboard was fractured leading up to the air bag. The vehicle was diagnosed through email photos and it was determined that the dash panel needed to be replaced. The vehicle was not repaired. The manufacturer was…
TL* the contact owns a 2013 chevrolet avalanche 1500. The contact stated that the dashboard was fractured leading up to the air bag. The vehicle was diagnosed through email photos and it was determined that the dash panel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that they would assist with a discount towards the repair. The failure mileage was 46,000.
- Structure › Body
The dashboard at the airbag IS cracked. this was noticed upon entering the car july 27, 2016. this was not there prior as the dash noticeably rattles at the sight of the crack. The service manager at chevrolet stated this IS a known issue with the sun causing the plastic dashboard to disintegrate.
- Electronic stability control (esc) · Service brakes · Vehicle speed control
My vehicle speed appears to be fluctuating, engine braking also occurs when the service stabilitrak lights come one. I was driving and it felt like it stalled or the clutch kicked in then reengaged. Online forums depict hundreds of owners with the same incidents. The issue affects many components…
My vehicle speed appears to be fluctuating, engine braking also occurs when the service stabilitrak lights come one. I was driving and it felt like it stalled or the clutch kicked in then reengaged. Online forums depict hundreds of owners with the same incidents. The issue affects many components of the vehicle. Some believe that the onstar system or the ABS module IS defective. This IS a serious problem that must be investigated. When I took it in last time, the dealer claimed it was a faulty ABS sensor. This did not solve the issue as this continues to happen off and on and I fell this puts us at risk. These issues happen while parked, driving, and turning, be it roadways, driveways, parking lots, etc.
- Structure
TL* the contact owns a 2013 chevrolet avalanche 1500. The contact stated the dashboard was fractured on the driver and passenger side. The vehicle was taken to the dealer where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,000. The vin was unavailable. ...updated 09/14/16 *bf updated 09/21/16.*jb
- Unknown or other
The dashboard has cracked in two different places near the airbags. I see online this IS very common and chevrolet doesn't seem to be very receptive to fixing this safety concern. I believe the cracks just happened overnight since I noticed them first thing in the morning on my way to work.
- Unknown or other
The window trim on the rear window has a known defect. the plastic frame of the window cracks and separates allowing water to enter the cab. gm IS aware of the defect but IS unwilling to replace what IS clearly a design flaw.
- Structure › Body
I own a 2013 chevy avalanche. I have replaced all 4 chrome door handles due to them pulling away from the door where they attach at the rear portion.. This IS a known and well documented problem with the body style. Today I had to pay to replace the drivers door handle for the 2ND time since I have…
I own a 2013 chevy avalanche. I have replaced all 4 chrome door handles due to them pulling away from the door where they attach at the rear portion.. This IS a known and well documented problem with the body style. Today I had to pay to replace the drivers door handle for the 2ND time since I have owned the vehicle. I have now replaced 3 under warranty and had to pay for the other two. I am sure that this will continue to happen over the life of the vehicle and I don't feel I should have to pay every time an obvious manufacturers defect occurs.
- Air bags
A vehicle ran a stop sign and I t-boned the other vehicle at approximately 30mph. My air bag did not deploy which it IS my understanding that it should have deployed.
- Unknown or other
Leaking roof glass window seal. Had repaired 2 times still leaking, dealer said it can't be fixed and that there IS a catch trim to send water to bottom of door. Concerned about rust around glass frame and water damage.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
Every Chevrolet Avalanche 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.