2013 Chevrolet Silverado
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Chevrolet Silverado. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2013 Chevrolet Silverado. Newest first.
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles…
Risk and remedy
Risk
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
Remedy
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
General Motors LLC (GM) is recalling certain model year 2012-2013 Chevrolet Silverado HD and GMC Sierra HD vehicles, equipped with 6.6L diesel engines and dual fuel tanks. In the affected vehicles, the transfer pump which moves fuel from the rear tank to the front tank could malfunction and cause the fuel gauge to indicate an inaccurate reading.
Risk and remedy
Risk
If the fuel gauge indicates an inaccurate reading it may result in the vehicle unexpectedly stalling, increasing the risk of a crash.
Remedy
General Motors will notify owners and dealers will inspect and replace the fuel transfer pump, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. The recall began on May 30, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's number for this recall is 13420.
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the…
Risk and remedy
Risk
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Owner complaints
64 complaints8 involved a crash2 involved a fire5 injuries
What owners report most
Latest complaints
- Air bags
See attached document for complaint.
- Air bags
2013 chevrolet silverado. Consumer writes in regard to takata airbag safety recall. the consumer stated after having the recall repair performed, the airbag warning light illuminated. The dealer stated the airbag was not receiving any power. The dealer informed the consumer that the engine wiring…
2013 chevrolet silverado. Consumer writes in regard to takata airbag safety recall. the consumer stated after having the recall repair performed, the airbag warning light illuminated. The dealer stated the airbag was not receiving any power. The dealer informed the consumer that the engine wiring junction box needed to be replaced. The consumer stated that the failure occured two days after the repair was completed. The vehicle was parked for those two days. The consumer believed the dealer was responsible for the failure.
- Air bags › Srs malfunction warning lamp/light
2013 chevrolet silverado. Consumer writes in regards to passenger side frontal airbag safety recall. the consumer stated the airbag light was illuminated.
- Air bags · Unknown or other
Cracked dash. My vehicle only has 30K miles and already has a crack
- Structure › Body
Dash has cracked above passenger side airbag. This has caused safety concerns such as the possibility of the air bag deploying or pieces of the dash coming out and injuring someone if it was to deploy in an accident. I purchased this vehicle used and have only had it about 5 months.
- Engine
I have now had my chevy 2013 silverado in for oil consumption tests for the last 3 months and it has failed them. When I first brought it in I was told that they would replace the piston rings. When it finally failed they are now saying the are only replacing the head gasket and the rocker arms.…
I have now had my chevy 2013 silverado in for oil consumption tests for the last 3 months and it has failed them. When I first brought it in I was told that they would replace the piston rings. When it finally failed they are now saying the are only replacing the head gasket and the rocker arms. Neither one of these have anything to do with my truck burning oil. This IS the second vehicle I have owned that has has issues burning oil the first one they told me that it was normal for it to burn oil. They need to do what they originally told me and replace the piston rings. What happens if this engine goes while I am going down the highway
- Unknown or other
Wax coating IS coming off of frame rust showing.
- Steering
I bought this used 2013 truck in late nov 2015. When making (usually) a right turn at low speed, especially from a stop like entering traffic from an inclined access driveway, occasionally (maybe 3 times per month) there IS a sudden and total failure of power assist in steering, making the turn…
I bought this used 2013 truck in late nov 2015. When making (usually) a right turn at low speed, especially from a stop like entering traffic from an inclined access driveway, occasionally (maybe 3 times per month) there IS a sudden and total failure of power assist in steering, making the turn extremely difficult and unable to keep from drifting out of the intended lane of travel. Collisions were avoided several times by (thankfully) oncoming traffic veering out of the way. This sudden loss of steering control particularly at this unexpected time while accelerating to negotiate a traffic entry IS extremely dangerous. this one-ton truck IS not like a subcompact that IS easy to turn 90 degrees without power steering, believe me. If my wife were driving, the truck would surely go completely across all lanes of oncoming traffic. After completing the turn, the power steering returns to normal, however the power assist steering on this 2013 truck has always been far less effective than my previous identical model, but 8 years older chevy diesel one-ton truck.
- Unknown or other
The dash has cracked in 2 places next to the passenger airbag. Should it deploy there will be a piece as long as a big knife that will become a projectile.
- Unknown or other
2013 ltz silverado 47,000 milage dash cracked in the upper left corner of airbag area. Feel could be a safety hazard if in an accident and airbag IS deployed causing the dash to throw shards of plastic in cab. It cracked one day just as I started truck while stationary.
- Air bags
There IS a crack in the dashboard on the left side of the passenger airbag. it runs from the corner of the airbag cover to the edge of the dashboard piece. the dashboard piece IS elevated on the right side of the crack. there IS also a second crack forming on the left side of the same dashboard piece near the driver instrument panel hood.
- Electrical system · Engine
TL* the contact owns a 2013 chevrolet silverado. After the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to a dealer where it was diagnosed that the air intake hose needed to be tightened. The vehicle was repaired, but the failure…
TL* the contact owns a 2013 chevrolet silverado. After the ignition key was turned to the on position, the vehicle failed to start without warning. The vehicle was taken to a dealer where it was diagnosed that the air intake hose needed to be tightened. The vehicle was repaired, but the failure occurred several times. The service engine warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that the fuel sensor needed to be reset. On another occasion, the cam shaft position sensor needed to be replaced. The vehicle was repaired both times. The manufacturer was notified of the failure. The failure mileage was 33,000.
- Engine
TL* the contact owns a 2013 chevrolet silverado. While the vehicle was parked, there was an abnormal noise coming from the vehicle. In addition, the check engine light and the traction warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the…
TL* the contact owns a 2013 chevrolet silverado. While the vehicle was parked, there was an abnormal noise coming from the vehicle. In addition, the check engine light and the traction warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the lifters needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.
- Fuel/propulsion system · Vehicle speed control
Driving at approx 35-40 mph approaching a hairpin turn tried to break and vehicle did not slow down slid through the corner into a rock, put the vehicle IS reverse and pressed accelerator the vehicle rpm increased on own tried to break the rpm did not diminish(foot off accelerator) before I had…
Driving at approx 35-40 mph approaching a hairpin turn tried to break and vehicle did not slow down slid through the corner into a rock, put the vehicle IS reverse and pressed accelerator the vehicle rpm increased on own tried to break the rpm did not diminish(foot off accelerator) before I had time to shut the truck off I hit a tree behind me. It appears something stuck in accelerator (mechanical) or the computer system( electronics) failed. the vehicle has not yet been tested.
- Electrical system › Integrated trailer brake control
2013 chevrolet silverado. consumer writes in regards to vehicle brake system issues. *smd the consumer stated when using the brake controller, there was little to no brakes. The consumer visited the dealer to see if the brake controller could be adjusted. So the trailer brakes would start sooner and get stronger. *Jb updated 09/17/15*lj updated 11/30/2017*cn
- Electronic stability control (esc)
All stabilitrak/traction control shut off. dealer states code c0455, steering angle sensor. please investigate how many code c0455 have been listed for years. service bulletins have been issued by gm. known issue not being repaired causing stabilitrak and traction control to disengage. the numbers posted in forums indicate a large problem. should be a recall.
- Air bags · Seat belts
Air bags do not recognize someone IS sitting in the passenger seat and remain off. Person sitting there weighed over 230 pounds. Seat belt warning lights remain illuminated despite seat belt being fastened.
- Air bags · Unknown or other
I purchased a new black 2013 chevrolet silverado crew cab in october 2012 from marine chevrolet in jacksonville, nc with a 3 yr/36,000 mile bumper to bumper warranty. On 16 may, 2015, I called marine chevrolet's service department about a 1 1/2"crack above the center of the passenger side airbag.…
I purchased a new black 2013 chevrolet silverado crew cab in october 2012 from marine chevrolet in jacksonville, nc with a 3 yr/36,000 mile bumper to bumper warranty. On 16 may, 2015, I called marine chevrolet's service department about a 1 1/2"crack above the center of the passenger side airbag. My truck had 37,017 miles and was no longer covered under the original factory warranty. However, I wanted to know if this was a common issue with this model. The dealership schedule a service appointment for 8:30 am on 18 may, 2015. After conducting research over the weekend, I learned that other chevy and GMC owners of truck and SUV models between 2007 and 2013 reported cracked dashes near the passenger airbags. On 18 may, I brought my truck to marine chevrolet's service department to examine the crack. The service representative initially told me that since the warranty had expired, chevrolet would not be responsible for the repairs. I explained that the crack happened less than three years after I purchased the truck and I was aware of the history of these dashboards. The service representative talked to his service manager and later told me that gm would pay the majority of the maintenance cost and that I would only be responsible for $100. Based on the number of online complaints I have seen in forums and online news articles, I feel gm may have installed defective dashboards in 2007 - 2013 truck and SUV models and passed the cost of defective parts onto the customer. Additionally, if the passenger side airbag deploys with a crack dashboard surrounding it, there could an increased likelihood of dashboard shrapnel flying into a passenger's face. I think nhtsa should investigate the cracking dashboard issue in gm's suvs and pick-up trucks from 2007 - 2013 and influence gm to issue a recall or service bulletin to address this problem.
- Air bags
Dashboard IS cracked in 2 places adjacent to the airbag cover. gm and the dealer are willing to replace it out of warranty but are requiring me to cover nearly half the replacement cost of $700. this should be a recall issue as an airbag deployment would create plastic projectiles in the cabin that could injure a passenger. I can provide a photo if requested. *tr
- Power train
2013 chevrolet silverado. consumer writes in regards to vehicle vibration while driving. *smd the consumer was informed the drive shaft was bent. It was replaced. However, the vibration was still present. the consumer was informed, nothing more could be done. *Jb
- Power train
TL* the contact owns a 2013 chevrolet silverado. After shifting into the park position, the vehicle stalled without warning. The vehicle was taken to a dealer. The technician stated that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 10,000.
- Unknown or other
Stalls in reverse..2013 chevy silverado
- Engine and engine cooling
The 2013 silverado truck I own has a loud popping noise in the exhaust system when the truck IS turned off. I have been told that it IS normal, but the service manager at the dealership said it didn't sound right to him. this IS causing concern to me that the truck may be a fire hazard since the…
The 2013 silverado truck I own has a loud popping noise in the exhaust system when the truck IS turned off. I have been told that it IS normal, but the service manager at the dealership said it didn't sound right to him. this IS causing concern to me that the truck may be a fire hazard since the exhaust gets so hot that it pops loudly as it cools off. other trucks do not make this much noise if any. I am getting more afraid that the truck may catch on fire when I'm driving it. I have been working with the dealership and general motors since jan. 2014 to try and resolve this issue. as of today, oct. 13, there IS still issues with the exhaust. *tr
- Tires
TL* the contact owns a 2013 chevrolet silverado. The contact stated that the tire became prematurely worn approximately every 17,000 miles. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 9,500.
- Exterior lighting · Exterior lighting › Headlights
TL* the contact owns a 2013 chevrolet silverado. The contact stated that the headlights were dimming intermittently whenever something electrical was being operated. On one occasion, the window was being opened and the headlights dimmed down independently. the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 10.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10114597This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
- 10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10114354This Preliminary Information communication provides information to the technician that some vehicles may have a Service Engine Soon lamp, engine misfire on cylinder 1, 4, 6, or 7 and/or tick noise. Technician will follow service information diagnosis first. If service information diagnosis does not isolate the cause of this concern perform a cylinder deactivation active fuel management system compression test in service information. If the running compression of the misfiring cylinder stays below 25 Pounds per Square Inch regardless of the active fuel management solenoid being commanded on or off, an active fuel management lifter is mechanically collapsed/stuck or unlocking as soon as the engine is started. Replace all active fuel management lifters, and all plastic lifter guides. Also perform the cylinder deactivation active fuel management Valve Lifter Oil Manifold Diagnosis and Testing in Service Information. If it isolates a concern with the Valve Lifter Oil Manifold, replace it and reevaluate the concern. The active fuel management lifters can also be monitored for proper operation by carefully inspecting the cylinder 1, 4, 6, and 7 rockers and valves while cranking or briefly and safely running the engine with the valve covers removed. If the valve or valves of an active fuel management cylinder stop moving while doing this test, the active fuel management lifter is causing the concern. For 2008-2009 Full Size Truck/SUV or a 2007-2009 Chevrolet Tahoe with the Police Package reprogram the Engine Control Module. On the 2008-2009 Pontiac G8, 2010-2011 Camaro, and 2007-2010 Full Size Trucks with active fuel management, also determine if the active fuel management pressure relief valve shield that is listed in the latest version of 10-06-01-008 has ever been installed. On passenger cars with the LS4 engine, determine if the updated oil pan gasket that is listed in the latest version of 11-06-01-007 has been installed.
- 10114352This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
- 10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114328This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
- 10114309This informational bulletin explains how to care for wiper blades.
- 10114299This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
- 10114296This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
- 10114292This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
- 10114281This informational bulletin states that it no longer valid and refers to a new bulletin.
- 10114280This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
- 10113889This Preliminary Information communication provides the technician with a list of modules to check for communication with the scan tool, if the navigation radio does not display the current Hybrid mode. Dealer will use a scan tool to check communication with Accessory Direct current Power Control Module, Air Condition control module, Drive Motor Generator Power Inverter Module, Engine Control Module, Battery Energy Control Module, and Transfer Case Control Module. Repair the loss of communication with the affected module and the power flow should return to the radio display.
- 10113888This Preliminary Information communication provides steps the technician will uses to diagnose and repair vehicles that have low oil pressure after an oil change with the engine Regular Production Option Code L20, L77, L94, L96, L99, L9H, LC8, LC9, LH9, LMF, LMG, LY6, or LZ1. Vehicle may have Service Engine Soon lamp with Diagnostic Trouble Code P0521 or Low Oil Pressure message on the instrument panel. Dealer will need to determine if bulletin 10-06-01-008 was completed. If the bulletin was performed inspect the left rocker cover. Dealer will insure the left rocker can hold water without leaking. If leaks are found apply room temperature vulcanization silicone to the rocker cover if possible or replace the left rocker cover.
- 10113887This Preliminary Information communication provides the technician with the additional steps that are needed to help perform a successful brake bleed on the 2-Mode Hybrid with Regular Production Option Code HP2. With a battery maintainer installed on the vehicle use brake pressure bleeder that maintains 30 psi for the entire bleed procedure.
- 10113849This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils.
- 10113843This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
- 10113837This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them.
- 10113831This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound.
- 10113810This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
- 10113796This informational bulletin provides information on the proper use of GM floor mats.
- 10113792This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
- 10113788This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
- 10113787This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
- 10113785This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
- 10113775This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
- 10113773The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 10113770This informational bulletin provides technicians with a brake lathe calibration procedure.
- 10113753This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
- 10113752This informational bulletin communicates GM wiring repair strategy information.
- 10113745This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
- 10113741This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
- 10113740This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
- 10113738This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
- 10113731This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
- 10113720This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
- 10113703This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
- 10113701This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
Every Chevrolet Silverado model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.