2015 Chevrolet Silverado
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado › 2015
These records cover every 2015 Chevrolet Silverado. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2015 Chevrolet Silverado. Newest first.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks manufactured January 29, 2013, to January 21, 2015. While entering the vehicle, the seat belt tensioner cable may be positioned such that the driver slides over it. This movement may result in the fatigue and separation of the cable.
Risk and remedy
Risk
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
Remedy
GM will notify owners, and dealers will modify the vehicles to prevent the tensioner from being damaged. Any tensioner that has already been damaged will be replaced, free of charge. The recall began on August 11, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15822.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock…
Risk and remedy
Risk
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy
GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado 1500, and GMC Sierra 1500 vehicles manufactured November 24, 2014, to November 25, 2014. Due to an improper heat-treatment, the rear axle shaft may fracture while the vehicle is being driven.
Risk and remedy
Risk
If the rear axle shaft fractures, the rear wheel may separate from the axle shaft, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the rear axles, and replace any that were improperly heat-treated, free of charge. The recall began on December 17,2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14892.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
Risk and remedy
Risk
An unexpected loss of power steering increases the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high…
Risk and remedy
Risk
A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy
GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
Risk and remedy
Risk
If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
Risk and remedy
Risk
The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
Remedy
General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Owner complaints
76 complaints3 involved a crash2 involved a fire7 injuries
What owners report most
Latest complaints
- Equipment › Mechanical › Accessory scissor/screw/bottle jack/lift · Trailer hitches
See attached document for complaint.
- Steering
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at approximately 65 MPH the "loss of power steering" warning illuminated. The contact felt the steering wheel was hard to turn to the left or right. The contact was able to stop the vehicle and turn the vehicle off, when…
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at approximately 65 MPH the "loss of power steering" warning illuminated. The contact felt the steering wheel was hard to turn to the left or right. The contact was able to stop the vehicle and turn the vehicle off, when he turned the vehicle on the power steering was engaged, however, the failure was reoccurring. The contact stated that failure was also occurring at any speed. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the power steering system needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering), however the vehicle was not part of the VIN selection. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.
- Air bags
The contact owns a 2015 Chevrolet Silverado. The contact received notification of NHTSA Campaign Number: 21V504000(Air Bags) and would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
- Steering
The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very…
The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
- Engine · Service brakes, hydraulic › Antilock/traction control/electronic limited slip
The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and…
The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.
- Steering
The contact owns a 2015 Chevrolet Silverado. The contact stated that while driving at 15 MPH and attempting to complete a turn, he became aware that the electronic power steering was not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became an…
The contact owns a 2015 Chevrolet Silverado. The contact stated that while driving at 15 MPH and attempting to complete a turn, he became aware that the electronic power steering was not functioning. After restarting the vehicle, it returned to normal functionality, but the failure became an intermittent occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 18V586000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 127,000.
- Air bags
The contact owns a 2015 Chevrolet Silverado. The contact received notification of; NHTSA Campaign Number: 18V586000 (Steering), NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic), and 21V504000 (Air Bags). The contact stated that while parked and the vehicle powered on both sides torso…
The contact owns a 2015 Chevrolet Silverado. The contact received notification of; NHTSA Campaign Number: 18V586000 (Steering), NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic), and 21V504000 (Air Bags). The contact stated that while parked and the vehicle powered on both sides torso air bags deployed without a collision. The driver sustained an ear injury. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
- Engine and engine cooling
The contact owns a 2015 Chevrolet Silverado1500. The contact stated that while driving at various speeds the vehicle would hesitate, stall and shut off at random times. The vehicle was taken to the local dealer who replaced an engine gasket but the failures continued to occur. The vehicle was later…
The contact owns a 2015 Chevrolet Silverado1500. The contact stated that while driving at various speeds the vehicle would hesitate, stall and shut off at random times. The vehicle was taken to the local dealer who replaced an engine gasket but the failures continued to occur. The vehicle was later taken to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified. The failure mileage was 60,000.
- Forward collision avoidance › Dynamic brake support/brake assist
The contact owns a 2015 Chevrolet Silverado. The contact stated while parking into a parking space, the brake pedal was depressed and failed to respond. There was no warning light illuminated. The contact stated that she persistently depressed the brake pedal until the vehicle came to a stop. The…
The contact owns a 2015 Chevrolet Silverado. The contact stated while parking into a parking space, the brake pedal was depressed and failed to respond. There was no warning light illuminated. The contact stated that she persistently depressed the brake pedal until the vehicle came to a stop. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150,200.
- Electrical system
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated upon starting the vehicle, the vehicle failed to start. The contact stated that he was able to restart the vehicle after 12-15 minutes. The contact stated that the failure had been reoccurring intermittently. Additionally, the…
The contact owns a 2015 Chevrolet Silverado 2500. The contact stated upon starting the vehicle, the vehicle failed to start. The contact stated that he was able to restart the vehicle after 12-15 minutes. The contact stated that the failure had been reoccurring intermittently. Additionally, the contact stated that while driving at 30 MPH, the instrument panel turned black temporarily. There were no warning lights illuminated. The contact stated that the vehicle failed to start later that day. The contact was able to restart the vehicle the next day. The dealer and the manufacturer were notified of the failure and informed the contact that he would need to pay a repair fee as his VIN was not included in any recalls. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 14V265000 (Electrical System). The failure mileage was approximately 50,000.
- Engine
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle stalled and lost electrical power inadvertently. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle after…
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle stalled and lost electrical power inadvertently. There were no warning lights illuminated. The contact was unable to veer to the side of the road. The contact was able to restart the vehicle after several attempts. The contact stated that the failure had been reoccurring while driving. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to an independently certified GMC service center where it was diagnosed but no issues were found. The vehicle was not repaired. The failure mileage was approximately 58,000.
- Visibility › Defroster/defogger/hvac system › Rear window › Electrical heating element
The contact owns a 2015 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, the rear window defroster and the window slide began to smoke and there was an abnormal noise. The contact turned off the defroster to avoid a fire. The contact has discontinued the…
The contact owns a 2015 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, the rear window defroster and the window slide began to smoke and there was an abnormal noise. The contact turned off the defroster to avoid a fire. The contact has discontinued the use of the defroster and remote start feature in order to avoid a potential fire. The contact called the dealer who advised that there was no recall for the VIN. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.
- Air bags
2015 Chevrolet Silverado. Consumer writes in regards to roof rail airbag inflators safety recall.
- Service brakes, hydraulic
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at 45 mph, he would have to increase the braking distance when depressing the brake pedal. The contact also stated that he would have to depress the brake pedal harder when driving at 45 mph as the vehicle failed to stop…
The contact owns a 2015 Chevrolet Silverado. The contact stated while driving at 45 mph, he would have to increase the braking distance when depressing the brake pedal. The contact also stated that he would have to depress the brake pedal harder when driving at 45 mph as the vehicle failed to stop or slow down in a timely manner. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a power brake assist vacuum needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V645000 (Service brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000.
- Steering
The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the…
The Contact owns a 2015 Chevrolet Silverado. The contact stated that the steering wheel failed. The steering wheel locked when driving at low speeds, the steering wheel also locked when attempting to park the vehicle. The contact stated that there was no warning light before during or after the failure. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 140,000.
- Service brakes
ABS activates at slow speeds creating an inability to stop properly.
- Unknown or other
When driving a message on my information center pops up which states that taking my eyes off the road can cause a accident,ect. This makes me take my eyes off the road to see it and again to delete it. so this IS a hazzard. Gm said there IS nothing in the owners manual about it , and engineering…
When driving a message on my information center pops up which states that taking my eyes off the road can cause a accident,ect. This makes me take my eyes off the road to see it and again to delete it. so this IS a hazzard. Gm said there IS nothing in the owners manual about it , and engineering thinks that it happens when I touch a button on the insturment panel when driving. But it happens to appear when im driving on the highway and have not touched any control button. , this IS a serious distraction. Since I cannot duplicate it because it happens at random, when it does occur again I will take a picture of it. The message will not cancel on its own and blockes everything on the message center until I manually shut it off
- Power train
Had been complaining since 2 days after purchase that transmission was shaking/shimmying/sputtering. Was pulling onto a county highway off of a residential type road (after picking up granddaughter from school - she was in truck) and truck bogged down & wouldn't go. Intersection IS at top of hill…
Had been complaining since 2 days after purchase that transmission was shaking/shimmying/sputtering. Was pulling onto a county highway off of a residential type road (after picking up granddaughter from school - she was in truck) and truck bogged down & wouldn't go. Intersection IS at top of hill and around a corner. Was clear when I started pulling out, but was almost hit by oncoming truck before I got my truck to get on across the intersection. Has been in shop twice to fix it. First time to double transmission flush. That didn't work. Next time a few weeks later, a technician hooked up a computer to my truck so he could manually shift gears while riding with me. He felt the issues and said he saw several problems. Dealership ended up replacing torque converter. Also replaced vlom manifold - whatever that IS? That's what it says on work order. The problem still exists. I believe there are bulletins out on this truck's transmission already. I have talked to others who have had the same problem.
- Exterior lighting
TL* the contact owns a 2015 chevrolet silverado. The contact stated that the lights on the vehicle were extremely low. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,500. updated 05/24/16*lj the consumer stated the lowbeams do not work on either side. *Tr
- Exterior lighting
TL* the contact owns a 2015 chevrolet silverado. The contact stated that the vehicle's low beam headlamps had a low projection distance and offered no visibility on the side of the vehicle. The failure occurred without warning. The vehicle was taken to the dealer where the failure could not be…
TL* the contact owns a 2015 chevrolet silverado. The contact stated that the vehicle's low beam headlamps had a low projection distance and offered no visibility on the side of the vehicle. The failure occurred without warning. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised by the manufacturer that the headlamps meet the nhtsa standards. The failure mileage was approximately 10,000. updated 05/11/16*lj updated 05/17/16.*jb
- Service brakes
Takata recall I got a recall notice and tried to make an appointment at the dealership I bought the vehicle. no appointments were allowed. you arrive at eight am and it will take a least 4 hours to do. the letter stated 40 minutes or less. I cannot take a whole day off of work to do this so I guess my life IS in jeopardy.
- Seats · Steering · Suspension
The trucks have a vibration that IS felt in the steering wheel, floor, seats, accelerator and brake pedals etc. While driving. The major consensus it that the worst speed it 76 mph, yet it IS felt to a lesser degree at any speeds, with some being worse than others. There are a large number of…
The trucks have a vibration that IS felt in the steering wheel, floor, seats, accelerator and brake pedals etc. While driving. The major consensus it that the worst speed it 76 mph, yet it IS felt to a lesser degree at any speeds, with some being worse than others. There are a large number of trucks with this issue, yet general motors refuses to do anything about it. It began within a couple weeks of purchasing my truck. I found people first reporting the issue in 2015, and more recently it continues with the 2015 and 2016 model years.
- Seats
I bought a 2015 chevy silverado 1500 wt black out edition on 12/1/2015. Within a few weeks of driving truck and about 1000 miles on truck drivers seat has a major squeak and feels not sturdy. After many trips to dealer and replacing several parts, drivers seat remains same as of to date. At this…
I bought a 2015 chevy silverado 1500 wt black out edition on 12/1/2015. Within a few weeks of driving truck and about 1000 miles on truck drivers seat has a major squeak and feels not sturdy. After many trips to dealer and replacing several parts, drivers seat remains same as of to date. At this point dealer says there are no issues reported on any other 2015 trucks in the us. Truck seat IS unbearable to drive and could be a safety hazard. Truck currently has 4500 miles
- Engine
Camshaft lifter failure (collapsed / stuck), #1 cylinder after engine was idle for ~5 minutes. vehicle had 9701 miles at time of incident. this appears to be a relatively common issues with regards to the active fuel management systems on late model gm vehicles equipped with this technology. the…
Camshaft lifter failure (collapsed / stuck), #1 cylinder after engine was idle for ~5 minutes. vehicle had 9701 miles at time of incident. this appears to be a relatively common issues with regards to the active fuel management systems on late model gm vehicles equipped with this technology. the service writer at the dealership noted that they have seen several vehicles in for service with the issue of a "collapsed" or "stuck" lifter requiring replacement. there IS definitely a flaw in the design or the grade of materials being used as a lifter should not be failing at this rate with very little usage.
- Electronic stability control (esc) · Engine · Power train
I have a 2015 chevy silverado 1500 4X4 with 5000 miles. While driving to work ( less then 2 miles) my service 4WD system warning came up. The truck IS stuck in 4WD can not switch it out. Also while stuck in 4WD turning IS very difficult. Called dealership they told me it was safe to drive it in.…
I have a 2015 chevy silverado 1500 4X4 with 5000 miles. While driving to work ( less then 2 miles) my service 4WD system warning came up. The truck IS stuck in 4WD can not switch it out. Also while stuck in 4WD turning IS very difficult. Called dealership they told me it was safe to drive it in. While on my way to the dealership still stuck in 4WD my check engine and traction control lights came on. The truck started to shack and shifting at random and the rpm were all over up and down. I got to the dealership and checked in they took it for a test drive while I waited. After waiting 4 hours they tell me the engine has issues they don't know what or why and that it will be a few days before they will know anything. So that waiting game begins.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10134598This preliminary informational bulletin contains recommendations of what needs to be done to swap/install camper outside rearview mirrors on a vehicle not originally equipped with them.
- 10116879This technical bulletin provides a procedure to replace the driver or passenger seat retractor side belt for vehicles with the condition of oversized and or stripped seat belt retractor bolts
- 10114597This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar 4G upgrade. If the concern is present park the vehicle outside and call General Motors Technical Assistance Center.
- 10114470This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114408This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
- 10114372This Preliminary Information communication provides information to the technician about vehicles that may have a blank displays, flashing displays, "Error or Update failed Messages", navigation map not loading, Bluetooth or USB concerns. Technician should inspect the USB/SD card port for a SD card or a device plug into any of the USB ports.
- 10114352This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 10114343This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
- 10114342This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
- 10114328This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2.9 of the 1st addition manual for details of Technician Identification and Accounting of Labor Time
- 10114312This informational bulletin explains not to put multiple keys on one key ring and how to tag a key.
- 10114309This informational bulletin explains how to care for wiper blades.
- 10114299This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
- 10114296This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on concerns after the Job Card has been written.
- 10114292This preliminary bulletin provides a procedure on how to cold crank test a battery in a vehicle.
- 10114280This informational bulletin provides information on Inappropriate Warranty Claims Submitted for Damaged Radios and IPCs
- 10113896This Preliminary Information communication advises the technician that vehicles with front seat Regular Production Option Codes A52, AZ3, or B3F may comment about low treble, or excessive bass from the front door speakers. This is a normal design characteristic for this seat configuration. These vehicles lack a subwoofer.
- 10113810This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only).
- 10113796This informational bulletin provides information on the proper use of GM floor mats.
- 10113792This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
- 10113788This warranty administration bulletin provides policy information on courtesy transportation and roadside assistance programs.
- 10113787This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
- 10113785This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only).
- 10113775This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement.
- 10113773The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 10113753This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system.
- 10113752This informational bulletin communicates GM wiring repair strategy information.
- 10113745This warranty administration bulletin communicates GM required operating procedures (U.S. only) for service operations.
- 10113741This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications.
- 10113740This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only).
- 10113738This informational bulletin provides technicians with diagnostic tips for preventing oil leaks after changing oil and filter.
- 10113731This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only).
- 10113720This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
- 10113703This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC P2138 set.
- 10113701This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only).
- 10113688This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.
- 10113687This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
- 10113658This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage.
- 10113657This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage.
- 10113654This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
Every Chevrolet Silverado model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.