2004 Chevrolet Suburban 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Suburban 1500 › 2004
These records cover every 2004 Chevrolet Suburban 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2004 Chevrolet Suburban 1500. Newest first.
Certain federal-mogul replacement wheel hub assemblies with the brand names: national, carquest p/nos. 515020, 515021, 515025, 515053, 515054, 515059, and 515060, shipped between january 23, 2006, and december 20, 2007, sold for light duty and medium duty trucks. the inboard retention nut used to maintain hub bearing assembly can loosen resulting in an ABS…
Risk and remedy
Risk
Wheel separation can result in a vehicle crash.
Remedy
Federal-mogul will notify customers and will replace the hub assembly free of charge. the recall began on february 7, 2008. owners can contact federal-mogul toll-free at 877-489-6659.
Owner complaints
182 complaints2 involved a crash4 involved a fire2 injuries
What owners report most
Latest complaints
- Electrical system
Takata recall. the gauge cluster stopped working. now the ignition and ac will not work. oil pressure sensor reading wrong. took it to get code read and 35 codes came up. had to put on a toggle switch just to start it. cant see speed and that makes it very dangerous to drive at this point.…
Takata recall. the gauge cluster stopped working. now the ignition and ac will not work. oil pressure sensor reading wrong. took it to get code read and 35 codes came up. had to put on a toggle switch just to start it. cant see speed and that makes it very dangerous to drive at this point. think all of this IS due to water leak on drivers side. steering controls stopped working today. this really need to be a safety concern to the manufacturer as it could really get someone hurt or killed.
- Service brakes
Rusted breake lines, parked in driveway could not use brakes after starting the car
- Seats
This problem concerns a 2004 chevrolet suburban. The seat heater switch, located above the driver's door armrest, turns itself on when the car IS operating. the heated seat becomes extraordinarily hot rapidly and it IS difficult to turn off - every bump and jar in the road turns the light and the…
This problem concerns a 2004 chevrolet suburban. The seat heater switch, located above the driver's door armrest, turns itself on when the car IS operating. the heated seat becomes extraordinarily hot rapidly and it IS difficult to turn off - every bump and jar in the road turns the light and the seat back on. The light's location which indicates the operation of the heated seats IS difficult to see as well - especially when the sun IS strong & I'm wearing sunglasses. looking down and away from the road and traffic IS fairly dangerous. This distraction could easily evolve into an accident as the driver IS constantly trying to turn the heated seat off. I have had this item "repaired" once, yet the problem continues. the most memorable moment was trying to drive in a torrential rainstorm on the interstate. I pulled over for safety before I tried to turn off the light. the minute I pulled back onto the interstate, the heated seat turned itself back on and stayed on for the next 250 miles. I know I am not the only person with a 2004 suburban that suffers from this problem. we have taken the fuse out of the car that controls the heated seats, but that also affects the ability to readjust the seat position for the individual drivers. The heated seat distraction combined with the location of the switch are definitely a safety issue and should be repaired.
- Service brakes
The brake fluid lines rusted at the area under the driver side wheel, causing the fluid to leak unexpectedly, thus rendering no brakes. The leak happened on my vehicle and another in this same area. the mechanic said there could be IS a problem in the manufacturing of the lines due to the…
The brake fluid lines rusted at the area under the driver side wheel, causing the fluid to leak unexpectedly, thus rendering no brakes. The leak happened on my vehicle and another in this same area. the mechanic said there could be IS a problem in the manufacturing of the lines due to the construction and because its too close to the wheel salt and road conditions causes this area to rust more easily. he's had a number of chevy sub. With this same problem in for repair/replacement.
- Electrical system · Fuel/propulsion system · Vehicle speed control
Vehicle gas gauge and odometer gauges clusters are not working this puts us in danger I did not know how much gas I need and how fast I was going this should be fixed by the manufacturer because it was a cluster defect
- Service brakes · Unknown or other
Brake modulating system spontaneously caught on fire while parked in my driveway. once the fire was put out, the car would no longer start.
- Service brakes
Steel brake lines: directly under drivers feet beneath vehicle IS cluster of four brake lines held in place by a plastic bracket.these brake lines are hidden by a large corrugated black wiring harness. All four lines are extremely corroded at bracket and at least one of them failed completely and…
Steel brake lines: directly under drivers feet beneath vehicle IS cluster of four brake lines held in place by a plastic bracket.these brake lines are hidden by a large corrugated black wiring harness. All four lines are extremely corroded at bracket and at least one of them failed completely and instantaneously. Unlike gm reports that it's a dual brake system and vehicle will retain braking capabilities in our case this IS false . Word needs to go out about these vehicles but preferably a recall. My 15 year old newly issued permit holder was at the wheel and we were one left turn from descending a 200 foot tall 6% grade hill with a busy intersection and stop light at the bottom. Also living in minnesota knowing classic car owners with original steel brake lines with no issues I'm led to believe design IS a contributing factor in these brake failure issues. Thank you for your time. *tr
- Electrical system
The gear shift indicator lights in the gm instrument cluster are no longer working. This creates a safety issue because the driver can shift into the incorrect gear accidentally causing an accident. There IS no other alternate gear shift indicator in the vehicle.
- Electrical system · Exterior lighting · Vehicle speed control
The gm instrument cluster stepper motors and lights have failed. This results in a safety hazard because it IS important to know the speed of the vehicle and the fuel level as well as other important engine information.
- Structure › Body › Hatchback/liftgate › Hinge and attachments
TL* the contact owns a 2004 chevrolet suburban 1500. The contact stated that the rear hatch would not open. The dealer stated that the actuator needed to be replaced. The contact notified the manufacturer. The vehicle was not repaired. The approximate failure mileage was 200,000. updated 04/20/16*lj *tr
- Service brakes
Brakes failed under hard stop (highway, in motion). intermediate steel brake line failed to rear brakes in a mode of rupture due to corrosion. all other steel lines were corroded and contacted gm. 2 other silverado line vehicles owned also failed this year due to corrosion. gm response was that…
Brakes failed under hard stop (highway, in motion). intermediate steel brake line failed to rear brakes in a mode of rupture due to corrosion. all other steel lines were corroded and contacted gm. 2 other silverado line vehicles owned also failed this year due to corrosion. gm response was that no recall existed. replaced all steel brake lines in vehicle with stainless aftermarket lines. after multiple contacts with gm customer service, I was told to save my receipts for repairs. this IS an incorrect material specification, latent defect and gm needs to be held accountable. saved brake lines from this vehicle for any potential use. 3 vehicles that I own with the same repair in 8 months. inexcusable!
- Vehicle speed control
TL* the contact owned a 2004 chevrolet suburban 1500. While driving 15 mph, the vehicle accelerated independently and the contact lost control of the vehicle. The contact stated that the vehicle left the roadway, ran into a ditch, went airborne and flipped onto the passenger side. The contact…
TL* the contact owned a 2004 chevrolet suburban 1500. While driving 15 mph, the vehicle accelerated independently and the contact lost control of the vehicle. The contact stated that the vehicle left the roadway, ran into a ditch, went airborne and flipped onto the passenger side. The contact stated that the vehicle was previously repaired under technical service bulletins: pit3598 (seat) for adjustment to the brake and accelerator pedals. The vehicle was towed to an independent mechanic. A police report was not filed. The contact sustained injuries that did not require medical attention. The manufacturer was not made aware of the failure. The vehicle was destroyed. The approximate failure mileage was 129,000.
- Service brakes
Brake lines rusted through and leaked fluid from system.
- Service brakes
The brake lines on my 2004 suburban have now failed three times. the first time one of the lines had to be replaced at a cost of over $1000, the second time a separate line was patched, and now the third time the same second line that was patched has failed again. all of the brake lines are…
The brake lines on my 2004 suburban have now failed three times. the first time one of the lines had to be replaced at a cost of over $1000, the second time a separate line was patched, and now the third time the same second line that was patched has failed again. all of the brake lines are incredibly corroded, so much so that a friend of mine wondered if it had been submerged during hurricane katrina. but now upon reading up on the subject it appears that IS IS all gms of that time frame that live in saltier air. while gm appears to think that these are components that should wear down over time, this IS only the second time in the 30 years that I have owned cars to find this problem.
- Service brakes
I was driving down a two lane highway at 50 miles per hour a dog ran out in front of my SUV, I hit the brakes hard and noticed the pedal went to the ground. Drove the car home carefully. When I got it in the garage found rusted through brake lines going to the rear of the car leaking. There IS excessive rust on the lines and an electrical harness that goes to the gas tank has rubbed a hole in the line.
- Service brakes
The brake line from the front to rear rusted and ruptured resulting in virtually no braking. upon further inspection the brake lines are all badly rusted and in need of replacement. very unfortunate gm chose to use such an inferior material for such an important component. Very dangerous situation gm should be making owners aware of.
- Electrical system · Vehicle speed control
Speed reads 120mph and not moving . *tr
- Service brakes
I took the vehicle to local chevrolet dealer for oil change and yearly state inspection. The vehicle passed the state inspection/emissions control test. I was not notified that there were any issues concerning the vehicle. the vehicle was driven 5 miles to home. Two days, started the car, but had…
I took the vehicle to local chevrolet dealer for oil change and yearly state inspection. The vehicle passed the state inspection/emissions control test. I was not notified that there were any issues concerning the vehicle. the vehicle was driven 5 miles to home. Two days, started the car, but had no brakes. The brake pedal went to the floor. A warning light was on. There were puddles of brake fluid in the driveway. I had the vehicle towed back to the dealer. They informed me that te brakeline had completely corroded. The cost for repair was quoted at $800. From what I understand, this sudden and complete brake failure could have occurred at any time, even while driving the vehicle. *tr
- Service brakes
ABS light , brake light and parking brake light went on. also saying check brake system soon came on. went to dealer 10/15/2014 and was told need two computers for ABS. about 1500.00 but can't do it because the brake lines are rusty and may break. if they were to break about a 4500.00 repair…
ABS light , brake light and parking brake light went on. also saying check brake system soon came on. went to dealer 10/15/2014 and was told need two computers for ABS. about 1500.00 but can't do it because the brake lines are rusty and may break. if they were to break about a 4500.00 repair bill. was told ok to drive and the ABS would just disable itself. brake lines used to be made of stainless steel. Has almost 119,000 miles. also was told maybe time for a new vehicle. I bought new and have had numerous repairs done and maint on it. *tr
- Service brakes
I was two blocks from home when I applied brakes as I approached a curve. Brake pedal went to the floor boards. Using low gear and parking brake I managed to get the suburban home with no incident. brake lines front to back were replaced by service center. Cause ,rust thru. *tr
- Engine · Steering · Vehicle speed control
Bought this vehicle a few days before the first incident. I drove it home from over two hours away, drove it all around the day before, no problems. Then I was driving down a bypass at about 60 miles an hour and the engine shut off! I had no power steering, nothing! I was able to pull over, shut it…
Bought this vehicle a few days before the first incident. I drove it home from over two hours away, drove it all around the day before, no problems. Then I was driving down a bypass at about 60 miles an hour and the engine shut off! I had no power steering, nothing! I was able to pull over, shut it off and once I turned it back over it was just fine. So I cautiously started driving, it happened again a few miles down the road only this time it stalled then regained power and quickly shut off again. Once engine was turned off and restarted, it was fine, it did this to me 5 times within 5 miles. I almost got hit two of those times by other vehicles, once when I was turning onto a road. I am glad my kids were not in it. I am scared to drive on two lane roads without room to pull over. *tr
- Service brakes
Driving down highway coming to red light depressed brake pedal, pedal went all the way to the floor. Could not stop vehicle before going through red light, held down vehicle horn to warn other drivers which saved me from injuring/killing someone else or myself. After getting vehicle on shoulder of road noticed brake fluid dripping down the frame rail on the drivers side in front of rear tire. *tr
- Service brakes
On 8/30/14 I was driving down the road going about 25 mph when a car came out from a street on the left side and pulled in front of me without looking, I pressed down on the brakes quick and swerved to the right to avoid hitting him, he had no idea as I was swerving out of the way to not hit…
On 8/30/14 I was driving down the road going about 25 mph when a car came out from a street on the left side and pulled in front of me without looking, I pressed down on the brakes quick and swerved to the right to avoid hitting him, he had no idea as I was swerving out of the way to not hit him, he was making his turn, I got on the horn and he just pulled over to the right and gave me a wave as to say he was sorry. Anyway, when I pressed down on the brake fast, it went all the way to the floor, I had total brake failure, all the brake fluid leaked out from the driver's side near the chassis, there was no stopping this truck. I don't see how they can say you are still able to use the brakes, you can't pump them. It IS now sitting at the mechanics getting fixed, so far he told me it would be $600-$800 labor, I have not gotten back the truck yet as I write this. The brake lines were so rotted, it was only a matter of time, and I only bought this 9/17/13, the truck originally came from pennsylvania. *tr
- Engine
Exhaust manifold leak check engine light on bolts broken on exhaust manifold. *tr
- Steering · Wheels
I was turning into driveway when I heard a pop than some grinding so I listened and it was coming from front tire. I jacked it up the wheel was loose and when u freely turned the wheel u heard grinding from the bearings being no good. I think the wheel hub assembly IS out I was looking for a…
I was turning into driveway when I heard a pop than some grinding so I listened and it was coming from front tire. I jacked it up the wheel was loose and when u freely turned the wheel u heard grinding from the bearings being no good. I think the wheel hub assembly IS out I was looking for a replacement part when I noticed there was a recall from 2007nfor them the campaign number IS 07e106000 I would like to know IS this true [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- 10242262This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 10242252This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
- 10240344This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 10235802This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10235799This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10234141This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 10234110This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
- 10232287This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
- 10232156This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- 10232136This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
- 10230605This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
Every Chevrolet Suburban 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.