2011 Chevrolet Suburban 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Suburban 1500 › 2011
These records cover every 2011 Chevrolet Suburban 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2011 Chevrolet Suburban 1500. Newest first.
Gm IS recalling certain model year 2011cadillac escalade, escalade esv; chevrolet silverado HD, silverado ld, suburban, tahoe; and GMC sierra HD, sierra ld, yukon, and yukon XL vehicles. The intermediate steering shaft attaching bolts may not have been tightened to the proper specification.
Risk and remedy
Risk
This could allow the joints to separate, and the driver could experience loss of steering increasing the risk of a crash.
Remedy
Gm dealers will inspect and ensure that the intermediate steering shaft bolts are tightened to the proper specification. the safety recall IS expected to begin on or about july 13, 2011. owners may contact cadillac at 1-800-458-8006, chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463.
General motors IS recalling certain model year 2011 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, colorado, express, silverado, suburban, tahoe; and GMC canyon, sierra, savana, yukon and yukon XL vehicles. the rear axle cross pins were not properly heat treated and could fracture and become displaced within the rear axle. should the…
Risk and remedy
Risk
The driver may not be able to maintain directional control of the vehicle and a crash could occur without warning.
Remedy
Dealers will install a new rear axle cross pin free of charge. the safety recall began on january 11, 2011. owners may contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463 and at the owner center at www.gmownercenter.com.
Owner complaints
80 complaints1 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Air bags
TL* takata recall. The contact owns a 2011 chevrolet suburban 1500. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called ralph sellers chevrolet (15015 florida blvd, baton rouge, la 70819…
TL* takata recall. The contact owns a 2011 chevrolet suburban 1500. The contact received notification of nhtsa campaign number: 21v050000 (air bags) however, the part to do the recall repair was unavailable. The contact called ralph sellers chevrolet (15015 florida blvd, baton rouge, la 70819, (225) 529-9130) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Structure
My name IS [xxx] I'm the owner of a 2011 chevy suburban and one day I took my wife to the hospital for surgery and when I came out after 4 hours my suburban had 2 cracks on the dashboard one next to the passenger airbag and one next to the left on top of the gauges panel. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Air bags
TL* takata recall. The contact owns a 2011 chevrolet suburban 1500. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Autonation chevrolet north richmond hills (7769…
TL* takata recall. The contact owns a 2011 chevrolet suburban 1500. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Autonation chevrolet north richmond hills (7769 boulevard 26, north richmond hills, tx 76180) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
Recall was issued may of 2016 and I've still not been notified to bring vehicle in for a fix.
- Air bags
Takata recall has still not been resolved after 3 years. I drive my family in this car and until it's fixed we have to take 2 separate cars. It's okay, I've made my payments to gm in a timely manner on a car I don't feel safe driving my family in. recall # : 49151
- Air bags
TL* takata recall. The contact owns a 2011 chevrolet suburban 1500. The contact received a recall notification for nhtsa campaign number: 16v381000 (air bags) and stated that the manufacturer did not repair the vehicle within a reasonable amount of time. The dealer and manufacturer were not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available..*bf *tr
- Unknown or other
Dash cracked above instrument panel dash cracked at corner of passenger air bag
- Unknown or other
While in park in our driveway, engine turned off, and keys in my hand the suburban rolled backwards down our driveway, knocking me down and rolling over my leg where it then stopped in the middle of the street. 911 was called and I was transported from the scene to the hospital where I was admitted. we are highly concerned about this incident
- Air bags · Unknown or other
Dashboard IS all cracked around side airbag and may affect deployment. Dash IS also cracked at on driver side. Cracks just appeared no accident, regular around town driving.
- Unknown or other
Dashboard has cracked around the air bag area. I am concerned that if in an accident, this could affect air bag performance or dashboard could come apart easier on impact and cause bodily harm.
- Air bags · Unknown or other
The dashboard IS severely cracked in multiple spots. I fear if involved in an accident my airbags would be compromised. Not to mention one crack IS on the passenger airbag which IS recalled due to the takata inflators recall that seems to never be resolved. I am aware of many gmc/chevrolet owners that have this issue.
- Air bags · Electrical system · Electronic stability control (esc)
As I am driving the vehicle turns on and off which IS very dangerous while driving. Also the electrical goes bad in the car causing the navigation and radio tongo on and off. Stabiltrak goes off on the vehicle and then comes back on. Today as I am driving my car lost power and now the service airbag light came on.
- Engine
Oil blow by when drops to 4 cylinders, took to dealership while under warranty to put in a bypass valve to "see" if will fix, didn't so next step was to have bottom half of engine rebuilt which I had to pay for out of pocket which then in turn ended up blowing up my whole engine either because the…
Oil blow by when drops to 4 cylinders, took to dealership while under warranty to put in a bypass valve to "see" if will fix, didn't so next step was to have bottom half of engine rebuilt which I had to pay for out of pocket which then in turn ended up blowing up my whole engine either because the lifters got to hot & warp(which was the cause originally for the oil consumption as the heads) or the fact that the dealership sanded the heads which could have caused metal shavings to disperse through the engine. either way the issue began while vehicle was under warranty as had been dealing with dealer for 2 years when issue began to the date engine blew. had dealer put back together to take to another dealership for 2ND opinion and they also said it's been a know issue with the suburban from 2007-2011 but IS not a recall as of yet - I want my money back, I should not have had to pay for the "see if this works part", the bottom half of engine to be rebuilt, & then a new engine when gm & dealerships know this has been an issue for 4 years!!!! totally not acceptable. I'm not even including all the time & gas taken as had to take vehicle to dealer to test oil levels every 1,000 miles for 2 years - again when a known issue. have paperwork from dealers on hand.
- Power train
Front differential has locked up, steering IS impossible
- Fuel/propulsion system
Fuel leak has developed between two fuel lines that have been rubbing together from the date of manufacture until 4/23/18. this leak developed less than inches from the exhaust system on the braded line portion of the fuel lines near the connections at the fuel tank end. the issue was noticed…
Fuel leak has developed between two fuel lines that have been rubbing together from the date of manufacture until 4/23/18. this leak developed less than inches from the exhaust system on the braded line portion of the fuel lines near the connections at the fuel tank end. the issue was noticed as I was driving in rush hour bumper to bumper traffic on 395 north in washington dc through the 3RD st. Tunnel. the odor of gasoline was detected, but thought to be coming from elsewhere. the vehicle was driven another mile before I realized the source was my vehicle. when I parked it I noticed fuel pooling under it at the transmission cross member. after it cooled, I went under it and discovered to cause of the leak. the vehicle was towed home via aaa. the mileage at the moment cannot be obtained because the dash IS digital which causes the fuel system to energize and spray fuel when turned on.
- Air bags
Takata recall - I have been unable to get any dealership to replace the airbags that are being recalled.
- Air bags · Unknown or other
The dash IS cracked over the passenger side airbag and in the middle of the dash just above the center speaker.
- Air bags
Takata recall: available online information tells me that as the airbags age, they become more sensitive to failure. also, florida seems to have a higher failure rate than most states due to heat and humidity. I keep receiving notices in the mail telling me to get repairs, but all gm dealerships…
Takata recall: available online information tells me that as the airbags age, they become more sensitive to failure. also, florida seems to have a higher failure rate than most states due to heat and humidity. I keep receiving notices in the mail telling me to get repairs, but all gm dealerships contacted have informed me that gm IS not providing parts replacements.i am very concerned about this condition and feel I should be able to get a prompt repair.
- Air bags
Takata recall
- Electrical system
The battery cables failed which caused the vehicles motor and power to shutdown while driving 70mph with a wife and 4 children in the vehicle.
- Air bags
I received a letter 1 and half years after the recall of my airbags. I went to www.airbagrecall.com to get my airbags replaced, walked through the system and it sent me to a local dealer. Called them and they said there IS no fix yet for the airbags
- Air bags
Takata recall I have not been able to have it fixed by my dealership because they have not received parts from gm
- Air bags
Takata recall- I contacted the closest dealership to my house and they informed me that chevrolet has not provided the replacement airbag inflator to the dealerships to fix the issue even though this recall IS dated may 27, 2016, a year and a half later they haven't provided the parts to the…
Takata recall- I contacted the closest dealership to my house and they informed me that chevrolet has not provided the replacement airbag inflator to the dealerships to fix the issue even though this recall IS dated may 27, 2016, a year and a half later they haven't provided the parts to the dealerships to fix this problem. there has been no incidents or injuries yet, but I am concerned for my family that rides in the vehicle with a defective airbag inflator.
- Air bags
Takata recall my airbag light has been on for a few months now. it IS always on and the risk of injury to myself and family members IS at stake. This meds to be remedied asap!
- Air bags
Takata recall. A recall was put in place may 2016. It IS now october 2017 and we have yet to have airbags addressed or fixed. We are a one vehicle family and must have our vehicle. Gm says they are safe to drive, but the same airbags were in my grandmother's honda CRV and they were deemed not safe…
Takata recall. A recall was put in place may 2016. It IS now october 2017 and we have yet to have airbags addressed or fixed. We are a one vehicle family and must have our vehicle. Gm says they are safe to drive, but the same airbags were in my grandmother's honda CRV and they were deemed not safe and they provided her with a rental vehicle while they replaced her airbags. I am worried about the safety of my family in my vehicle pending gm's appeal to the recall.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11010566This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007115This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006670This service bulletin advises about the possible issues that may occur when using a scotch brite pad or highly abrasive disk on gasket sealing surfaces or reused parts.
- 11006644This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006511This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11005311This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002441This service bulletin provides information for engine oil life monitor operation calculation.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001971This Warranty Administration bulletin provides information on customer vehicles concern results in a manufacturer repurchase from the customer, GM depends on the dealership to host and administer the repurchase closing and intake of the returning vehicle.
Every Chevrolet Suburban 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.