2023 Chevrolet Suburban 1500

Recalls

1 recall names the 2023 Chevrolet Suburban 1500. Newest first.

• Service brakes, hydraulic › Brake fluid low warning › Lamp

  Sep 12, 2024NHTSA 24V674000449,671 vehicles

  General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with…

  Risk and remedy

  Risk

  Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.

  Remedy

  The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.

  Full recall details →

Owner complaints

What owners report most

1. Engine10
2. Power train4
3. Electrical system3
4. Fuel/propulsion system3
5. Service brakes2
6. Structure1
7. Vehicle speed control1
8. Visibility/wiper1

Latest complaints

• Feb 11, 2025TX
  Electrical system · Engine · Service brakes
  1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garage -Chevy Service Dept. replaced Electronic Braking Control Module 1/24/25 Complete braking system failure, could no brake, could not use emergency brake -Chevy Service Dept.…

  1/10/25 Complete braking system failure, could no brake, could not use emergency brake. Almost crashed into my garage -Chevy Service Dept. replaced Electronic Braking Control Module 1/24/25 Complete braking system failure, could no brake, could not use emergency brake -Chevy Service Dept. replaced battery 2/1/25 Car shaking terribly, my kids screaming we were going to “explode” , car smoking, white smoke coming from exhaust -Chevy Service Dept. states there is an engine issue, they will need to break down and replace parts / repair

• Feb 7, 2025DE
  Engine · Fuel/propulsion system
  Wife is RN at a trauma hospital going to work in the morning on a busy highway. While in front of Hospital truck started to indicate to hit starter button. Truck was already running! Wife stopped at red light. Truck stopped running would not start. Stuck in middle of morning rush hour traffic…

  Wife is RN at a trauma hospital going to work in the morning on a busy highway. While in front of Hospital truck started to indicate to hit starter button. Truck was already running! Wife stopped at red light. Truck stopped running would not start. Stuck in middle of morning rush hour traffic had to have truck towed to dealership. At the dealership they indicated they found metal parts in the oil pan. They indicated a further look into the engine indicated it was beyond repair and had to be replaced. Truck only had 42k miles on it. They stated they had another one same situation in the shop as well and that it would take several weeks to repair. I have learned that this is a major problem with this make and model and engine. Engine quit with no warning in middle of major highway. Thank god not in an intersection or freeway.

• Feb 3, 2025IL
  Engine
  I was driving the vehicle at approximately 45 mph when the vehicle suddenly had no engine power. There were no warning signals or symptoms of an issue that would indicate there was a problem, but the dashboard told me the vehicle needed a restart. I was able to pull the vehicle out of traffic at…

  I was driving the vehicle at approximately 45 mph when the vehicle suddenly had no engine power. There were no warning signals or symptoms of an issue that would indicate there was a problem, but the dashboard told me the vehicle needed a restart. I was able to pull the vehicle out of traffic at a cross street and coast to a stop in a parking lot. Had I not been where I was at the moment when the engine failed, or had there been oncoming traffic that would have required me to stop coasting, I would not have been able to pull safely out of traffic. The vehicle was towed to the dealer where it was purchased. They told me the next day that is was an internal engine failure.

• Jan 22, 2025NC
  Engine
  On April 7th 2024 we were traveling on vacation 2 1/2 hours from home and our vehicle started making a ticking noise and traction control, engine light, service emissions, and front collision warning all came on. It was idling very rough. We had to stop for the night with our kids and take it to…

  On April 7th 2024 we were traveling on vacation 2 1/2 hours from home and our vehicle started making a ticking noise and traction control, engine light, service emissions, and front collision warning all came on. It was idling very rough. We had to stop for the night with our kids and take it to the closest dealer the next morning. They diagnosed the car and confirmed that the lifters needed repair. We had to leave our vehicle and get a rental to make it back home. The dealer made repairs and sent vehicle back to us. Fast forward to 1/15/25 I was on the way to work and the same thing started happening. I then had to tow the vehicle to the dealership and they have diagnosed it with the same issue on the other side of the engine. As a brand new vehicle this should not be happening. Each time we were stranded with kids and without a vehicle for a long period of time.

• Jan 21, 2025VA
  Engine

  Engine died without warning on interstate. Vehicle was towed to Chevrolet dealer where defective rod bearings were found. Engine was replaced by dealer.

• Jan 19, 2025NJ
  Engine
  While driving my family home from our christmas vacation on the Garden State Parkway (NJ) the engine shut off and would not restart. This happened on a stretch of the highway with no shoulder while traveling at 65mph. Thankfully we were able to coast far enough to a section of highway with a…

  While driving my family home from our christmas vacation on the Garden State Parkway (NJ) the engine shut off and would not restart. This happened on a stretch of the highway with no shoulder while traveling at 65mph. Thankfully we were able to coast far enough to a section of highway with a shoulder. This incident left my [XXX] , [XXX] , my wife and I and our dog stranded in the freezing cold 100 miles from home. After a stressful next few days the Chevrolet dealership diagnosed it as blown bearings in the motor. It has now been over three weeks and no word from GM when a new motor will be available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jan 18, 2025CT
  Engine · Power train
  When traveling at highway speeds our vehicle suddenly lost all engine power. Driving in the passing lane of [XXX] at 75 mph our 2023 Chevrolet suburban RST 6.2 lost all engine power and went into neutral. We were barely able to make it over to the right breakdown lane without getting hit and…

  When traveling at highway speeds our vehicle suddenly lost all engine power. Driving in the passing lane of [XXX] at 75 mph our 2023 Chevrolet suburban RST 6.2 lost all engine power and went into neutral. We were barely able to make it over to the right breakdown lane without getting hit and making it with no power. We were stranded on the busy interstate for three hours with my wife and three young kids in a very dangerous location. They were scared and because we barely made it into the breakdown lane and so close to speeding traffic had to stand outside of the vehicle close to the woods further from dangerous traffic. The Suburban was flatbedded to nearest Chevrolet dealer where we were told the engine was seized and would need to be totally replaced. We were lucky to be alive but now stranded 1000 miles away from home as we were returning from a vacation in Florida. The sudden lose of all engine power traveling on the highway with our entire family was both scary and dangerous. The suburban has now been in the shop for three weeks with no date in sight to be ready and 1000 miles away. This was a truly dangerous situation and thankfully we came out unscathed but I fear someone else may experience the same type of failure and not be so lucky. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jan 17, 2025FL
  Engine
  On January 1st driving east bound on road 520 in central florida. I was driving around 65mph when the vehicle suddenly shut off. The displayed showed a warning saying that something of the sort that I needed to press the brake to start the engine even though I was driving normally. I had to coast…

  On January 1st driving east bound on road 520 in central florida. I was driving around 65mph when the vehicle suddenly shut off. The displayed showed a warning saying that something of the sort that I needed to press the brake to start the engine even though I was driving normally. I had to coast to the side of the road and I pressed the brake. once the brake was engaged the vehicle immediately went to park and will not start. I press the ingition button and the screen would go blank and no sound or warnings were displayed. I had to call the police to provide a safety as the vehicle was in a very dangerous area and all my family was on the vehicle. the police laid down flares and I contacted a tow truck using onstar. Onstar was unable to communicate with the vehicle to diagnosed the issue and no warnings or errors were displaying. The vehicle was towed to Carl Black Chevrolet of Orlando Florida. The dealer stated that the engine is locked (L87) and was not able to turn, therefore the vehicle does not start. The dealership technicians have informed that the vehicle needs a new engine and GM needs to approved, the vehicle is still under warranty and I've contact GM and until today, 17 days later, GM has not responded or allowed the dealership to fix my vehicle.

• Jan 3, 2025AZ
  Power train · Vehicle speed control
  While driving our 2023 Chevrolet Duramax diesel suburban, I was waiting, at a complete stop, against the median to make a U turn. When the traffic cleared, I began the turn when I suddenly noticed a nearly complete loss of power, hesitancy of engine engagement, and little response to the gas pedal…

  While driving our 2023 Chevrolet Duramax diesel suburban, I was waiting, at a complete stop, against the median to make a U turn. When the traffic cleared, I began the turn when I suddenly noticed a nearly complete loss of power, hesitancy of engine engagement, and little response to the gas pedal being depressed. Then an error message appeared on the dashboard stating "Low acceleration warning". There was very little acceleration power available. The rear wheels seemed to spin. I was perilously endangered while making a U-turn across lanes because of this loss of power. The vehicle was then taken immediately to our local Chevrolet dealer who diagnosed a error code message (P0700, 0747) related to transmission valve and injectors. We are very concerned that this was a dangerous occurrence and should be further investigated. We have a 30-year history of Suburban ownership, however this is our first diesel model. We have never had problems of this significance, or seen this error message before. Since this diesel Suburban is nearly new, we are particularly concerned about the durability and safety of this vehicle. Please see attached servive report. The AC compressor was also failed and replaced

• Nov 10, 2024VA
  Fuel/propulsion system · Power train

  DEF sensor has failed and required placement. Required three visits to the dealer to get them to address it (Grayling, MI, White Lake, MI and Charlottesville VA). Transmission throttle body failed and required replacement. Took 2 visits to get it addressed.

• Oct 28, 2024CA
  Engine

  The 2023 Chevy Suburban has a serious oil burning problem. It starts burning oil after 20,000 miles. It starts burning oil after 50,000 miles. Many people around me have this problem. Why is there no recall?

• Oct 14, 2024VA
  Engine

  While driving on interstate, vehicle's engine turned off and transmission switched to neutral without warning. Vehicle was stopped and immobilized with no ability to shift or start.

• Oct 10, 2024NE
  Service brakes

  Failed break fluid detection

• Sep 30, 2024SC
  Fuel/propulsion system
  The fitting on the fuel pressure regulator on the engine began to separate from the housing and started spraying fuel all over the firewall and the fuel ran down the firewall onto the exhaust pipes. No check engine light signaled. The only way I knew that it was spraying, was I started to smell…

  The fitting on the fuel pressure regulator on the engine began to separate from the housing and started spraying fuel all over the firewall and the fuel ran down the firewall onto the exhaust pipes. No check engine light signaled. The only way I knew that it was spraying, was I started to smell raw fuel through the air conditioning vents. Luckily I was able to get it to a dealer before any fuel caught fire. The dealer repaired it but GM stuck me with half of the bill for the repair. I have pictures of the failed part if necessary. This is extremely dangerous to anyone that may not pay attention to car issues unless a check engine light comes on.

• Sep 11, 2024NC
  Electrical system · Structure › Body
  The windows would go down all by themselves and not roll up . The infotainment system will flash on and off telling you to start strip all by itself. The door locks will lock you out and in not letting unlock the truck . The key fob is the only way to unlock it. I have taken it to the dealer five…

  The windows would go down all by themselves and not roll up . The infotainment system will flash on and off telling you to start strip all by itself. The door locks will lock you out and in not letting unlock the truck . The key fob is the only way to unlock it. I have taken it to the dealer five times to be repaired and they say GM software is not capable of finding the electrical problem. They just keep replacing parts. I filed a complaint with The State AG office and GM said they were not going to address the complaint because the vehicle was still under warranty.

• Sep 9, 2024PA
  Visibility/wiper
  The wipers have stopped working on a least 6 different occasions. I have to pull over immediately due to not being able to see out the windshield. I try adjusting the switch through all the settings. I shut off the engine and restart the truck. I also turned off the rain sense function on the…

  The wipers have stopped working on a least 6 different occasions. I have to pull over immediately due to not being able to see out the windshield. I try adjusting the switch through all the settings. I shut off the engine and restart the truck. I also turned off the rain sense function on the vehicle settings. Nothing I do will get the wipers working again. I have to wait for the rain to slow down to try to get to my destination. While I continue to drive, the wipers will start working again after about 15 or 20 minutes. The first time this occurred, they were only out for around 30 seconds before they started working again. It seems each occurrence is taking longer for the wipers to come back on. I took the vehicle to Armen Chevrolet of Ardmore on 08/05/2024 for service. They were not able to duplicate the problem. I was told to bring the truck back while the wipers are not working. That is a problem since this only happens intermittently. I fear for my safety and others if this happens at high speeds on a highway in heavy rain. I have another appointment on Monday 09/16/2024 to have diagnose the problem again.

• Jun 12, 2024PA
  Electrical system · Power train
  I recently took my 2023 Chevrolet Suburban in to make sure everything was working properly with the power train... it has been having bucking and stuttering between 15-45mph, which was super concerning to me, as I am transporting 3 children [XXX]. I took in yesterday, and was called back today to…

  I recently took my 2023 Chevrolet Suburban in to make sure everything was working properly with the power train... it has been having bucking and stuttering between 15-45mph, which was super concerning to me, as I am transporting 3 children [XXX]. I took in yesterday, and was called back today to confirm that the issue is happening... the problem is that instead of Chevrolet recalling these vehicles to have this computer issue taken care of... they did an update and are charging their clients to have this update done. This is a serious safety hazard, especially for families like mine that cannot afford to have this update done. I will likely have to drive around without having it done, all because of GM's greediness. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Defect investigations

NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.

• Loss of motive power due to engine failure

  PE25001Opened Jan 16, 2025Closed Oct 23, 2025Recall 25V274
  On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures…

  On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11012023This Preliminary information communicates with dealers a diagnostic aid for unwanted chime from front park assist sensorharness chaffing.
• 11012009This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted.
• 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
• 11011990This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
• 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
• 11011983This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground.
• 11011965This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y175 Multiple Updates for IOK.
• 11011911This bulletin provides diagnostic information when checking the exhaust system for leaks.
• 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
• 11011890This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
• 11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
• 11011877This technical bulletin provides repair information to correct a customer concern of Air Bag Warning MIL with DTC B14DC.
• 11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11011867This Preliminary information communicates a issue where the park assist module can set current communication dtc's due to a timing issue and it may have nothing related to the customers complaint. A software update will beavailable to repair these false DTC's
• 11011857This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
• 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
• 11011773This Preliminary information communicates the proper component naming and labor operation codes for the air leveling system RPO F47and theElectronic Suspension Control SystemRPO Z95
• 11011771This Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air suspension system are fully seated.
• 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
• 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
• 11011693This Preliminary information communicates how to recover the Image Processing Module.
• 11011689This Preliminary information communicates Engineering is investigating a no audio issue.
• 11011684This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
• 11011682This Preliminary information communicates recovery procedure after return to dealer message.
• 11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
• 11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
• 11011459This Preliminary information communicates a possible retainer ring dis-lodged fora DTC P2714, may not have reverse as well.
• 11011451This Preliminary information communicates to GM dealers there is a concern with a noise on phone calls and the concern is being researched.
• 11011450This Preliminary information communicates recovery procedure after return to dealer message.
• 11011449This Preliminary information communicates an issue with a low battery concerns and dealership are to reprogram the BCM to correct the issue.
• 11011448This Preliminary information communicates recovery procedure after return to dealer message.
• 11011431This Preliminary information communicates adiagnostic tip when experiencing an error when trying to perfom a trim height learn or review pressure data in GDS
• 11011410This Preliminary information communicates to GM dealers there is a concern with a noise on phone calls and the concern is being researched
• 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
• 11011386This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011382This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
• 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
• 11011337This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
• 11011335This Preliminary information communicates information that Engineering is aware of a concern where the collision / detection alert changes from audible beep to haptic feedback on its own and are working on a repair.
• 11011224This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.

Every Chevrolet Suburban 1500 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.