2009 Chevrolet Traverse
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Chevrolet Traverse. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
8 recalls name the 2009 Chevrolet Traverse. Newest first.
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured…
Risk and remedy
Risk
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through…
Risk and remedy
Risk
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy
General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not…
Risk and remedy
Risk
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy
GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
General motors IS recalling certain model year 2009-2010 chevrolet traverse, buick enclave, GMC acadia, and saturn outlook vehicles. the second row seat side trim shield restricts the upward rotation of the safety belt buckle when the seat back IS returned to a seating position after being folded flat. if the buckle contacts the seat frame, additional…
Risk and remedy
Risk
The safety belt may not restrain the occupant as intended during a crash, increasing the risk of injury to the seat occupant.
Remedy
Dealers will modify the second row seat side trim shields. if a safety belt buckle IS damaged, dealers will replace it free of charge. the safety recall began on august 18, 2010. owners may contact chevrolet at 1-800-630-2438, buick at 1-866-608-8080, GMC at 1-866-996-9463, and saturn at 1-800-972-8876, or at the owner center at www.gmownercenter.com.
Gm IS recalling certain model year 2006-2009 buick, lucerne; cadillac DTS; hummer H2; model year 2008-2009 buick enclave; cadillac CTS; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; GMC acadia, sierra, yukon, yukon XL; saturn outlook; and model year 2009 chevrolet traverse vehicles…
Risk and remedy
Risk
It IS possible for the heated washer module to ignite and a fire may occur.
Remedy
Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall began on june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, GMC at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com.
Gm IS recalling 15,393 my 2009 chevrolet traverse vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 135, "passenger car brake systems." these vehicles may have a park brake cable link (connector) that IS not to specification. this connector may fracture when the park brake pedal IS depressed.
Risk and remedy
Risk
If the transmission shift lever IS in the park position, there will be no unintended vehicle movement. However, if the keys are left in the ignition, the transmission shift lever IS in any position other than park, and the vehicle IS parked on a sufficient slope, it could result in unintended vehicle movement. this could result in a crash without prior warning.
Remedy
Dealers are to replace the park brake cable link (connector) free of charge. gm anticipates that the dealer bulletin will be sent may 5, 2009 and owner letters will be mailed in june 2009. owners may contact chevrolet at 1-800-630-2438, or at www.gmownercenter.com.
General motors IS recalling 276,729 my 2009 buick enclave, chevrolet cobalt, HHR, malibu, traverse, GMC acadia, pontiac G5, G6 and saturn aura and outlook passenger vehicles. these vehicles fail to comply with federal motor vehicles safety standard 102, "transmission shift position sequence, starter interlock, and transmission braking effect", and fmvss…
Risk and remedy
Risk
The driver may not be able to restart the vehicle and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Remedy
Dealers will inspect and ensure that the shift cable adjustment clip IS fully engaged. in the event that the clip does not engage, the shift cable will be replaced free of charge. the recall IS expected to begin on or before march 24, 2009. owners may contact buick at 1-866-608-8080, chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, pontiac at 1-800-620-7668 and saturn at 1-800-972-8876 or at www.gmownercenter.com.
Gm IS recalling 16,667 my 2009 buick enclave, chevrolet traverse, GMC acadia, and saturn outlook vehicles for failing to conform with the requirements of federal motor vehicle safety standard no. 209, 'seat belt assemblies.' these vehicles may have been built with a safety belt buckle in the second or third row that IS missing a rivet.
Risk and remedy
Risk
In a vehicle crash, if the rivet IS missing, the buckle may separate from the mounting strap, increasing the risk of injury to the passenger.
Remedy
Dealers will inspect the safety belt buckles in the second and third rows, and replace them if necessary. the recall began on november 26, 2008. owners may contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; GMC at 1-866-996-9463; saturn at 1-800-972-8876; or through their website at <a href=http://www.gmownercenter.com>http://www.gmownercenter.com</a> .
Owner complaints
448 complaints17 involved a crash2 involved a fire16 injuries
What owners report most
Latest complaints
- Engine · Fuel/propulsion system · Vehicle speed control
Limp mode. It doesn't have speed only goes about 10-20 mph, doesn't give any gas it'll stall act as if it wants to shut down. Transmission Shift Cable. Stalls want let me get gas or nothing slowing down in traffic, it just gives up. No. yes. others Check engine light, Stabilitrak/traction control system, ABS sensor Whenever the check engine light came early part of December.
- Engine · Unknown or other
I just bought the car from sb auto . The car I had for 4 days wasn't making funny nosies nothing. The timing went when I was driving the car it came to a dead stop lost power steering . Had me and my son in the car thankfully I was Turning into a complex when it happened. It's got 159163 miles
- Power train
The contact owns a 2009 Chevrolet Traverse. The contact stated that when she started her vehicle and shifted into drive (D) and depressed the accelerator pedal, the vehicle failed to respond as needed. The contact stated that she attempted to drive the vehicle however, the vehicle failed to exceed…
The contact owns a 2009 Chevrolet Traverse. The contact stated that when she started her vehicle and shifted into drive (D) and depressed the accelerator pedal, the vehicle failed to respond as needed. The contact stated that she attempted to drive the vehicle however, the vehicle failed to exceed 20 MPH. The contact stated that the check engine and TPMS warning lights were illuminated. The contact parked the vehicle nearby her residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.
- Electrical system · Power train · Steering
I bought the car in August of last year and drove it for about 3 days before it started giving me problems. First incident I was driving my children home from the hairdresser and the car completely went out us on the highway, after repeated attempts for a half hour or so I was able to start it and…
I bought the car in August of last year and drove it for about 3 days before it started giving me problems. First incident I was driving my children home from the hairdresser and the car completely went out us on the highway, after repeated attempts for a half hour or so I was able to start it and drive it back home very slowly..this happened twice I went to get it diagnosed and codes came up for crank shaft sensor and o2 sensor, before I could even get that fixed more problems came up, the steering wheel began to become stiff and almost impossible to turn, while picking my son up from school I was trying to pull away from the curb in the drop off spot and almost hit another car and a child because the steering wheel stiffened up on me!!! I was told I would need an entire steering rack!!! ...also the key has gotten stuck in the ignition and wouldn't start and I had to have it towed to a mechanic for that as well. Driving up hill one day I lost power that made it seem like it was stuck in low, then we lost reverse altogether as well as the ability to climb hills. I got the transmission repaired, barely made it home before it started doing the exact same thing, no reverse and won't go up hills, so I had to get it towed back to the shop to fix it once again, now I find out that the computer went bad as well and was causing the car to perform in neutral. This car has given me nothing but problems since I bought it! It is very dangerous to be on the road! I don't understand how they're even still in circulation!! This is by far the worst experience I've ever had with a vehicle! Upon doing research online I seen that there were HUNDREDS of people with these cars experiencing the same problems. Something has to be done!! I had the car almost a year and only got about a week's worth of use!!
- Engine
I bought my car and not even a month later I was driving off the interstate and it shut down on me. I had it towed to my house and it won’t start anymore. The car makes a funny clickin noise. It could have killed me if I would have wrecked.
- Air bags · Electrical system · Power train
Wiring failing, abs won't work, track control not working, reverse camera, stable track,
- Unknown or other
The car appeared to have lost power, not while entering the freeway. I pressed on the gas, but it made a loud sound and barely moved. I then saw smoke, pulled over and the car cut off. The car continued to smoke. I opened the hood, and it was a fire under it. Prior to driving, the check engine light was on.
- Air bags
Airbag “Service Airbag” light appears on dash intermittently.
- Unknown or other
I bought a used car and maybe it’s just wear and tear but I’ve seen it in lots of forums on the internet also. My back end sways going around curves almost like I am fishtailing and then my traction control dings and it says service traction control and also my car jumps when in idle the rpm needle…
I bought a used car and maybe it’s just wear and tear but I’ve seen it in lots of forums on the internet also. My back end sways going around curves almost like I am fishtailing and then my traction control dings and it says service traction control and also my car jumps when in idle the rpm needle moves with it. It acts like it doesn’t want to get up and go at about 60. I’ve seen a lot of people talk about the engine and transmission going out in vehicles. I didn’t know this when I bought the vehicle. I have 2 kids and I need this car to take them to school and errands. I don’t know if this is normal wear and tear or if it’s something wrong with the car from the beginning
- Engine
Both catalytic converters are bad and the vehicle only has 89k miles
- Air bags · Steering
A year a go the steering at low speed would act like the power steering just stop working, very hard to turn. but not all the time, but now it more often. when a kid ran out between two parked cars I went to turn and hit the brakes the steering went out. Luckily he stop in time, but after that I…
A year a go the steering at low speed would act like the power steering just stop working, very hard to turn. but not all the time, but now it more often. when a kid ran out between two parked cars I went to turn and hit the brakes the steering went out. Luckily he stop in time, but after that I needed it repaired. Went to GM web site and was amazed of all the people with this, called chevy dealer about repairs and was told its my problem and it would be $ 2100.00 to replace a faulty power steering pump, how is this not a safety problem. Try turning in a parking space and the wheel locks up its hard not to hit the car beside you. WITH NO WARNING
- Steering
Vehicle IS hard to turn at low speeds. (Power steering) higher speeds it steers normally. They apparently know about the issue.
- Power train
I was pulling out of my driveway in reverse and control of the car was lost. I could have been killed. I just bought the car and I was never told of any issues or recalls with the car as it should have went through a safety inspection. Even when I looked online the vehicle was cleared for recall…
I was pulling out of my driveway in reverse and control of the car was lost. I could have been killed. I just bought the car and I was never told of any issues or recalls with the car as it should have went through a safety inspection. Even when I looked online the vehicle was cleared for recall repairs. No service engine lights alerted me of any problems. This happened instantly and without warning. My vehicle was in motion backing into a city street.
- Steering · Unknown or other · Vehicle speed control
Was driving fine and all of a sudden with no warning car would not go faster than 15 mph. Check engine light came on then traction control went off. Across the dash it said "service traction control, service stabilitrack and reduced engine power" the car started shifting between 2 different gears making it extremely scary to try driving to a safe spot with 3 young kids.
- Air bags
Air bag light IS on
- Engine · Seat belts
My car has a recall for the timing chain, I never knew about it, as I am not the first owner of the car, and I never received a notice, when my car engine light came on, I never knew what exactly what it was I ended up changing parts on my car based on a mechanic that didn't know better and didn't…
My car has a recall for the timing chain, I never knew about it, as I am not the first owner of the car, and I never received a notice, when my car engine light came on, I never knew what exactly what it was I ended up changing parts on my car based on a mechanic that didn't know better and didn't change what I need to be change and brought it to another mechanic who told me it was the timing chain, after seeing how much it would cost I didn't have the means at the time, this IS about year into getting the car back in 2018, I believe 2020, I know ended up bring it back to another mechanic where they notified me that car had a recall on the timing chain kit, which chevy never informed be about when I went there looking to buy the parts for my car, also my dealer who I got the car form never inform me of this recall as well as another one I have on the car that I found out when I went recently to see my recalls at chevy dealer, they also informed me that the recall expired in 2019 and they can't fixed it, which I don't agree with, recalls shouldn't expire its a safety measure. I would really like you help in getting my car fixed and safe to operate with all the recalls . Thank you. Also when I look up my vin it doesn't show my recalls which IS a problem.
- Steering · Suspension · Unknown or other
My wife and I own a 09 chevy traverse and have had for about 3 years. When we first bought it it drove like brand new but over the period of a year or so we started to feel a side to side swaying (such as rocking in a boat) while driving about 60 mph. Since we've got 4 kids and my wife uses it as a…
My wife and I own a 09 chevy traverse and have had for about 3 years. When we first bought it it drove like brand new but over the period of a year or so we started to feel a side to side swaying (such as rocking in a boat) while driving about 60 mph. Since we've got 4 kids and my wife uses it as a day to day vehicle I took it to the dealership and had them tell me it was struts (which I had replaced) and after being replaced it still had the side to side movement. It has gotten to the point I don't allow her to drive her nor the kids because of the dangers. I've had the rack n steering, front upper and lower control arms the rear upper control arms, stabilizer bar bushings along with numerous other bushings and all 4 brand new tires. The dealership nor other independent shop knows what else to replace.
- Unknown or other
Couple months ago I was out with my family and noticed that the car was almost stuttering when I placed it in reverse. A little like when you drive a car with a manual transmission and you depress the clutch but don't give the car enough gas and IS starts to jerk backwards instead of roll smoothly.…
Couple months ago I was out with my family and noticed that the car was almost stuttering when I placed it in reverse. A little like when you drive a car with a manual transmission and you depress the clutch but don't give the car enough gas and IS starts to jerk backwards instead of roll smoothly. Then as I traveled home I noticed a sort of shutter when the car shifts at 25 mph- I'm guessing around 3RD gear. No shuttering at a higher gear. It has been in my garage since that day and I have not driven it. From what I been reading & learning it has to do with the wave plates on the inside the transmission. Please help.
- Electrical system · Unknown or other
Warning chimes / speakers not working due to water shorting the plugs for the door attachments. Backup safety chimes and all chimes are install with purpose and safety in mind.
- Steering
Power steering has failed again. power steering was fixed under a previous recall, but the power steering pump has failed again may 2020.
- Electrical system · Power train
I have a 2009 chevy traverse with vibration problem while driving in around 3gear and around 5 gear. Driving city and highway vibration come and go away for couple second. I raplaced wheel hub bearing both side, lower control arm and bushing, driveline shaft, cv boot axle. Vibration IS really…
I have a 2009 chevy traverse with vibration problem while driving in around 3gear and around 5 gear. Driving city and highway vibration come and go away for couple second. I raplaced wheel hub bearing both side, lower control arm and bushing, driveline shaft, cv boot axle. Vibration IS really rough, feel it from front and back of vehicle. When start up driving around ok, about 10 min of driving vibraation starts. I have read many forum online traverse, acadia and saturn having same problem. I feel this problem should be recall and isn't safe for me or other people with this problem. Second problem IS radio system not working, from getting inside wire connector on side door, causing a short to amplifier.
- Electrical system · Seat belts · Unknown or other
My 2009 chevy traverse has a lot of recalls on it. From the air bag, seat belts, electrical system
- Electrical system · Engine · Fuel/propulsion system
I keep getting multiple random engine misfires that there seems to be no solution to fix the problem. The vehicle has been to the dealership several times. Runs for a while and starts acting up again. stalls out when attempt to take off after coming to a stop or just starts to move and goes real…
I keep getting multiple random engine misfires that there seems to be no solution to fix the problem. The vehicle has been to the dealership several times. Runs for a while and starts acting up again. stalls out when attempt to take off after coming to a stop or just starts to move and goes real slow, also has trouble getting up hills due to loss of power. keep getting told it's catiloc converters and have replaced 3 times in last year. have also replaced spark plugs and coil overs as well as fuel pump, mas airflow sensor, map sensor, oxygen sensors, and a few other things. seems there IS a lot of people with the same issues but no fix....
- Steering
When turning at low speed, the vehicle loses power steering. At first this only happened occasionally and not it IS happening more. It also gets worse if vehicles has been drove along that day. Check power steering fluid and it IS full. This does not happen every time I turn but randomly when turning at low speed. Turning onto a road, at stoplight or into and out of parking spots. Happens with speeds between 5-20 mph
- Power train
2009 traverse FWD at 75000mi, transmission wave plate failure. Upon diagnosis, found pressure plate buttons deteriorated, and wave plate broken. Had dealer inspect vehicle weeks prior to failure. Failure included codes pertaining wave plate, slippage, and performance issues with failure to shift…
2009 traverse FWD at 75000mi, transmission wave plate failure. Upon diagnosis, found pressure plate buttons deteriorated, and wave plate broken. Had dealer inspect vehicle weeks prior to failure. Failure included codes pertaining wave plate, slippage, and performance issues with failure to shift and accellerate. call to gm to verify extended coverage under #14404b: special coverage adjustment - transmission clutch wave plate (aug 12, 2016) was told that the vin number did not correspond to the affected coverage adjustment. Vin number and production date available as needed. invoices available for review. Replaced with genuine gm re manufactured unit and warranty denied.i own and operate an ac delco service center since 1964.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Outboard Front Seat Belt Anchor Cable Failure
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard…
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
- Seat Belt Anchor Cable Failure
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY)…
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
- Fleet Vehicle Recall Completion Audit
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary…
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006849This service bulletin provides information on regular inspection of the Seat Belt Lap Anchor.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006353This service bulletin provides inspection/diagnosis/correction information on a cold start misfire and/or rough idle and DTC P0300 that may also be set.
- 11006293This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted andnot start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer ofa repair kit they received that will prevent this issue when installed correctly.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253630Malfunction Indicator Lamp.
- 10253629Malfunction Indicator Lamp.
- 10253628Malfunction Indicator Lamp.
- 10253627Malfunction Indicator Lamp.
- 10253127Engineering Information
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
Every Chevrolet Traverse model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.