2017 Chevrolet Traverse
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Chevrolet Traverse. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2017 Chevrolet Traverse. Newest first.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Risk and remedy
Risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Owner complaints
361 complaints13 involved a crash2 involved a fire11 injuries1 deaths
What owners report most
Latest complaints
- Air bags
A scheduled airbag recall repair could not be completed because the dealership did not verify that the recall part was in stock before my appointment. I arrived for the recall service after confirming the appointment days in advance and was told the part was not available. I was told I would be…
A scheduled airbag recall repair could not be completed because the dealership did not verify that the recall part was in stock before my appointment. I arrived for the recall service after confirming the appointment days in advance and was told the part was not available. I was told I would be contacted when the part arrived, but weeks have passed with no update or communication. This is an airbag recall, so the lack of proper handling and follow‑up puts safety at risk. The issue has not been inspected or confirmed by the manufacturer. The dealership did not provide any warning messages or indicators before the failed appointment, and the problem has not been resolved. The recall repair has still not been completed.
- Power train
Transmission body throttle and TCM had to be replaced a year after purchase because of failing shifts, reverse failed to work completely.
- Tires
Tire size P255/55R20. I purchased 4 new tires February 2023 from Jim Dobson Ford in Winamac, In. I've taken my car back there at least 4 if not 5 times because of vibration. I finally took my car to a different facility and they showed me where 2 of my tires that was in the rear are separating and…
Tire size P255/55R20. I purchased 4 new tires February 2023 from Jim Dobson Ford in Winamac, In. I've taken my car back there at least 4 if not 5 times because of vibration. I finally took my car to a different facility and they showed me where 2 of my tires that was in the rear are separating and need replaced. I feel these tires was defective from the start, my car was like riding on air before I purchased these tires. They was supposed to be a 65,000 mile tire, they have 40,000 miles on them. I tired to utilize the warranty but the manager at Jim Dobson will not file warranty on them because he said Bridgestone will not honor warranty. These tires are a safety hazard, I have parked my car until I can get different tires put on them
- Air bags · Engine · Power train
THERE is a recall for the year, make and model for driver side airbag, also to do with transmission slipping and both of those I'm currently having issues with on my vehicle but with my vin its not coming up for any of the recalls but I want to request a Investigation on if my vehicle or any other of the same year be added to the recall.
- Air bags
Dealership Lead car GMC Utica, verified code B0074 passenger presence sensor/module, found module internally faulty verified power and ground. This puts safety at risk because the passenger side air bags are off because of the faulty sensor. There is TBS on this issue. Dealership confirmed problem.…
Dealership Lead car GMC Utica, verified code B0074 passenger presence sensor/module, found module internally faulty verified power and ground. This puts safety at risk because the passenger side air bags are off because of the faulty sensor. There is TBS on this issue. Dealership confirmed problem. there were no warning messages before failure, it just failed and now service air bags light is on, and passenger air bags are off. Has not been repaired because the want 1259.73 for the part, I believe this should be a recall, as the air bags are off and won't work because of the fault sensor/module.
- Air bags · Electrical system · Service brakes
The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my…
The driver door main window control panel and steering wheel, where the airbags seem to deploy from, have both had to be repaired/recalled parts installed on multiple occasions however the main window control panel still does not work and it started shorting out my battery ultimately locking my keys in the ignition, leaving OnStar as well as my key fob panic alarm unable to be used. After getting the steering wheel recalled airbag part installed at Penske Chevy, I received yet another recall notice saying that despite that install they still feared for my safety driving it, and that they would let me know when a new part was available. However now my battery is completely dead, I have not been m able to work and have been evicted from my home forced to live in my sweltering 2017 Traverse with no AC, No OnStar emergency services, not even a panic alarm to rely on. On top of that I cannot roll the windows all the way up which is a major safety concern considering I'm a single, disabled, [XXX] female living on the streets in my vehicle alone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Unknown or other
While driving my entire dashboard goes dark and once I shut my car off it did not start again. Brought it to the mechanic who is rated as 5 stars, to have no codes come up. He has been looking for the answer for over 5 months now. Car will start for a short time then do the same thing all over…
While driving my entire dashboard goes dark and once I shut my car off it did not start again. Brought it to the mechanic who is rated as 5 stars, to have no codes come up. He has been looking for the answer for over 5 months now. Car will start for a short time then do the same thing all over again. No clicking when turning the key, new battery put in, remote control module replaced and car still doesn’t start. I still owe on this car and have no idea what to do with it.
- Electrical system · Engine
Sometimes my backup camera will not show a screen. I have considerable amount of trouble trying to connect my phone to the car. Hands down can I use the GPS on the car. Lights do not come on my dashboard. The RPM bounces up and down from starting it all the way to the while you're driving. The…
Sometimes my backup camera will not show a screen. I have considerable amount of trouble trying to connect my phone to the car. Hands down can I use the GPS on the car. Lights do not come on my dashboard. The RPM bounces up and down from starting it all the way to the while you're driving. The car does not want to stay started it does not like to go it does not hands down not like sitting still. I've either replaced or cleaned four different parts for this problem. 2017 Chevy traverse is a horrible vehicle, that doesn't like to be used. Honestly just take it back and junk it
- Power train
The transmission is going out at 107K miles and needs to be completely replaced for around $8500 (see attached quote). It has a shudder and has a hard time shifting into third gear. This is a known issue with Traverses.
- Electrical system
The contact owns a 2017 Chevrolet Traverse. The contact stated that while shifted into reverse(R), the rear-view camera screen displayed a distorted image. No warning light was illuminated. In addition, the contact stated that the front driver’s side window failed to roll up or down occasionally…
The contact owns a 2017 Chevrolet Traverse. The contact stated that while shifted into reverse(R), the rear-view camera screen displayed a distorted image. No warning light was illuminated. In addition, the contact stated that the front driver’s side window failed to roll up or down occasionally while the power window switch was depressed. The vehicle was taken to a local dealer; however, the result of the diagnostic test was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
- Air bags
I made an appointment August 2nd, 2024 at Phillips Chevrolet in Frankfort for my airbag recall. They told me they didn’t have the parts, but would call me when they were in. They never did. I made another appointment for April 6th, 2026, almost two years later. I was called again yesterday saying…
I made an appointment August 2nd, 2024 at Phillips Chevrolet in Frankfort for my airbag recall. They told me they didn’t have the parts, but would call me when they were in. They never did. I made another appointment for April 6th, 2026, almost two years later. I was called again yesterday saying they do not have the parts, but would call me when they were in. How long does it take for recalls to be fixed? What if I was in an accident and the air bags didn’t deploy and my passenger was severely injured or killed? Unacceptable.
- Engine
There is a transmission recall for 2009 to 2017 Chevrolet traverses. My traverse has the exact same transmission and engine as the recall but for some reason GM decided not to add my Vin to the recall. My vehicle is experiencing the exact same issues recorded in the recall. I called the GM…
There is a transmission recall for 2009 to 2017 Chevrolet traverses. My traverse has the exact same transmission and engine as the recall but for some reason GM decided not to add my Vin to the recall. My vehicle is experiencing the exact same issues recorded in the recall. I called the GM dealership who could not help. I called [XXX] directly who told me that customers can’t make any decisions like that. This is unacceptable. If there is an issue with my vehicle due to a recall, then my VIN should have been part of the recall so that I can have the issue fixed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
Chevrolet did not properly repair the vehicle and left it with persistent airbag issues; every time I start the car, a defective airbag indicator appears.
- Engine · Suspension
When my vehicle is going between 30-45 mph there is shaking happening. Torque converter feels like its locking up and then releasing.
- Air bags · Structure › Body
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been…
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC since Sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Only inspected by Capital Chevrolet In Wake Forest twice (1st time when I took the Traverse in for the wheel recall then again today) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *The only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling Capital Chevrolet and finally reached a service advisor call center in Sept 2024 to attempt to schedule an appointment.
- Engine · Vehicle speed control
Since I acquired the vehicle at around 100k miles, there is a transmission shift wobble at 30mph, 40mph, 45mph, 60mph and 65mph. I drove a manual transmission for over 10yrs prior to this vehicle and when this transmission wobble happens, I just reved a bit and let the gas go so it shifts better…
Since I acquired the vehicle at around 100k miles, there is a transmission shift wobble at 30mph, 40mph, 45mph, 60mph and 65mph. I drove a manual transmission for over 10yrs prior to this vehicle and when this transmission wobble happens, I just reved a bit and let the gas go so it shifts better into the next gear. I just got used to it, my worry began when the wobble would happen while on cruise control. No check engine light comes on, there’s no computer codes registering, it just shakes and wobbles like the tranny is gna give out around those speeds.
- Seat belts
I went to pull seat belt across me and the whole belt including the box that is attached by a wire cable came with it. It's no longer attached to the floor. I didn't have any signs that it was lose or anything it just broke when I got into my seat getting ready to leave my home.
- Electrical system · Power train · Visibility/wiper
The component/system that is malfunctioning is coding P-0826. Dealership says replace Transmission.Based on my experience with the vehicle, the transmission is not the main issue. There are symptoms of an electrical issue that is causing the vehicle to lose power, rough shift, stutter and hard…
The component/system that is malfunctioning is coding P-0826. Dealership says replace Transmission.Based on my experience with the vehicle, the transmission is not the main issue. There are symptoms of an electrical issue that is causing the vehicle to lose power, rough shift, stutter and hard shift. This situation began when traveling back from GA to NC. After having stopped at a rest stop, I proceeded to get back on the highway and the vehicle hesitated to accelerate as I merged on to the highway. There were no warming lights, dashboard signaling or anything that happened prior to this to warm of this unsafe issue. With traffic behind me already at speeds of 70mph+, this situation could potentially have caused an accident in which I would have been unable to avoid because the car decelerated, hesitated and did not leave me with anyway to maneuver out of the lane. I fortunately was in the merge lane, which I had to constantly tap on the accelerator in order to get the vehicle to shift into the next gear and finally surpass 40 mph so that I could get back on the highway, potentially being able to maintain a safe speed. The vehicle then jolted after reaching 40mph and then after tapping the accelerator again, I was able to increase my speed. Upon returning to NC, I sought mechanical services from the dealership. They had last serviced the vehicle in October 2024, an oil change and put an additive in the engine. The dealership not only was not helpful, but they were unable to diagnose an issue because the vehicle had no check engine light or any dashboard warnings during the entirety of this issue. It was suggested that I get the spark plugs changed, since they considered it may be a misfire within the system. The spark plug change made it worse, eventually the car shook violently while at a red light and the dashboard lights came on and the car did not exceed 15mph. The car was serviced again and the coils were replaced. The problem still persists.
- Electrical system · Engine
I read that there was possibly a P16F3 recall
- Steering
The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that while attempting to make a turn, the contact heard a loud clanking sound coming from the steering wheel. There was no warning…
The contact owns a 2017 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the steering wheel became inoperable. The contact stated that while attempting to make a turn, the contact heard a loud clanking sound coming from the steering wheel. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 72,000.
- Vehicle speed control
Stepped on brake to disengage cruise control. The car accelerated instead of slowing, I turned off cruise and kept stepping on the brake the car kept accelerating. I had to shift to neutral stop the car and shut engine off. When I restarted it was disengaged. This has happened twice now.
- Air bags
It's been a year now I've been waiting for my 2017 Chevy Traverse to replace the "SAFETY RECALL" on driver's air bag inflator to be replace by this Dealership. Their neglecting the safety issue that it may explode during deployment due to a manufacturing defect. They schedule me three times, one…
It's been a year now I've been waiting for my 2017 Chevy Traverse to replace the "SAFETY RECALL" on driver's air bag inflator to be replace by this Dealership. Their neglecting the safety issue that it may explode during deployment due to a manufacturing defect. They schedule me three times, one last year on my maintenance service and two times last month, ever since I got this "SAFETY RECALL" notification from this Dealership, after I waited at their waiting area for 2 hour, Service will say to me that they have no replacement parts for my vehicle. Why schedule and tell me on text messages that you have the replacement part for my vehicle? You don't value your customers and you don't care about the safety of the driver. I'm not recommending a friend to buy on this Dealership. Lucky a friend of mine ask, went to buy her first Chevy Tracks at Bellevue, WA. I will never buy another Chevy vehicle again from this Dealership. Rude and unprofessional customer service, that's my overall experience.
- Air bags
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated intermittently. The local dealer and other…
The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated intermittently. The local dealer and other unknown dealers were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
- Fuel/propulsion system
I believe my vehicle should be part of the recent GM recall for defective fuel pumps. I have been experiencing issues with my vehicle surging during acceleration, and stalling during idle. This has happened at stop lights and is a safety concern.
- Power train
The Transfer Case exploded causing the drive shaft to bend and the powering steering line to be damaged and all of the parts listed above need to be replaced. There was a loud explosion while driving and the vehicle no longer drove properly and I was unable to steer the vehicle. The problem was…
The Transfer Case exploded causing the drive shaft to bend and the powering steering line to be damaged and all of the parts listed above need to be replaced. There was a loud explosion while driving and the vehicle no longer drove properly and I was unable to steer the vehicle. The problem was inspected and confirmed by an independent service center. No, it happened out of the blue while driving. The service center could not figure out how something like this could have happened without the car being in an accident or something hitting the transfer case which did not happen. It happened when proceeding from a stopped position while continuing after waiting at a stop light.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011990This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
Every Chevrolet Traverse model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.