2020 Chevrolet Traverse
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Chevrolet › Traverse › 2020
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2020 Chevrolet Traverse. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
8 recalls name the 2020 Chevrolet Traverse. Newest first.
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year…
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Insufficient fuel supply can result in an engine stall without warning, increasing the risk of a crash.
GM will notify owners, and dealers will replace the fuel pump module. The recall began November 16, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202314760.
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator…
If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.
GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
A crack in the frame rail may reduce crash performance, increasing the risk of an injury.
GM will notify owners, and dealers will inspect and, as necessary, replace the vehicle, free of charge. The recall began October 4, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is N192268310.
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving 30 MPH through an intersection with a green traffic light, the transmission unexpectedly stopped functioning, and the vehicle failed to move. The contact stated that the hazard lights were activated while the vehicle was in traffic. The vehicle was towed to a service center, where the failure was addressed; however, the vehicle was not diagnosed or repaired. The failure mileage was approximately 157,000.
The contact owns a 2020 Chevrolet Traverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured flex pipe. The mechanic informed the contact that the failure was associated with GM Technical Service Bulletin: PIP 5681C and Manufacturer Communication Number: 10211780 (Engine and Engine Cooling), and the contact was referred to the dealer. The vehicle was taken to the dealer, who confirmed the failure was not covered under warranty. The contact spoke with the manufacturer, who also confirmed that the vehicle was not covered under warranty. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 104,000.
Shift to park message error. Have to start/ stop engine several times until message goes away
Noticed rattling under front hood and exhaust entering the interior of the car. Brought to the dealer and they said there are no recalls on this problem and quoted 4K to replace the CAT and exhaust pipes. There is indeed a tsb document covering Chevy Traverse years 2018-2023 - PIP5681C failed bracket weld on the exhaust pipe causes cracks. This is a dangerous situation with exhaust entering the vehicle. I have 4 children that travel in that vehicle daily! Based on what I have read online, this is an existing problem happening frequently with Chevy Traverses. I would like this repair covered by GM. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was on the interstate trying to merge into traffic and I floored the gas pedal to get into position with the flow of traffic. Upon pushing the gas pedal to its full position the pedal snapped off and I lost my ability to accelerate. I was lucky enough to be able to pull off to the side of the interstate and into the grass. I placed the Traverse into neutral and came to a stop. The gas pedal snapped just above the tab that sticks out where it connects to the module. Very unsafe that this is even a possibility to have happened. I would not recommend plastic for the gas pedal. Thank God the brake pedal is metal.
The contact owns a 2020 Chevrolet Traverse. The contact stated that the exhaust system was sagging due to an improperly welded mounting bracket. The contact became aware that an exhaust system bolt was cracked and missing. The vehicle was taken to the dealer, where a technician confirmed that the weld on the exhaust hanger had separated from the subframe, causing the loud rattling sound of the exhaust system. Additionally, the check engine warning light was frequently illuminated, and the exhaust system was louder than normal. The failure mileage was 82,000.
My 2020 Chevrolet Traverse is experiencing a SHIFT to PARK issue. When the car is placed into PARK, the electrical system does not recognize it and will not shut off the vehicle. There is a defect with the button trigger that allows the gear shifter to move and it is not being recognized. The quick fix is to press this button around 15 times to reset it. Sometimes this works but when on an incline, it does not. It takes turning the vehicle on and off a few times to have this registered. The estimated cost to replace the gear shifter is around $600 to $900 dollars. Please have this item recalled.
The rear power liftgate closed on my finger severing the top part of my finger at the base of the finger nail.
On September 18,2026 owner #3 bought the vehicle on December 9,2026 at the time of purchase it had 46,545 on September 17 check engine light came on and the diagnostic code came up as P0171 lean bank one from Pep Boys.Pep Boys scan found P0171 lean bank 1 meaning that is sucking in too much oxygen, upon inspection found rear exhaust manifold is cracked, creating a vacuum and suck. ng in oxygen,causing the engine light, the exhaust hanger is broken and pictures from PepBoys show the exhaust hanger is broken and was held by poxy putty from previous owner #2 this was not disclosed at the time of sale on December 9,2026 and CarMax failed to complete a 125+ inspection before it left the dealership lot.The Poxy putty caused the manifold to crack with catalytic converter and 2 O2 sensors. Further another serious concerns owner #3 has as reported on history from Good Car reported from other consumers owning 2020 Chevy Traverse is the Shift to Park issue which was discovered on August 5,2026 at Affordable Transmission in Lancaster when i got my transmission service. This is also another pre-existing condition that was not disclosed by CarMax at the time of sale on December 9,2025. I feel the car is defective and not safe. The vehicle is at my mechanic getting evaluated. Per Car Facts this vehicle was involved in a minor accident which was not disclosed.
While the gears are shifted to park, as soon as the car is turned off, a message pops up advising me to "Shift to Park". The car will already be in park. I have to with jiggle the gear shift or turn the car back on and cycle gears a couple times in order for the car to recognize that it's in park.
My Autostop feature failed to work and did not restart my car on 2 occasions. 1) My kids and I was a stop sign at an intersection and the car would not turn back on. I had my truck towed. The next business day they told me it started on it own. 2) I was dropping my kids off at camp out of town and came to a red light. My truck would not restart. I was in the middle of the street. The police has to push me to safety until the tow truck driver arrived. After towing my truck 100 miles to the dealer near my home it started back up. The next day the dealer mis informed me that it was a programming that was coming up. I had to pay that fee plus diagnostics. When going out to test my truck the dealer experience the same issue. A severity case had to be opened to determine the solution to fix the issue. It took about 4 days. This issue is very concerning as I and my children safety was at risk while driving. I asked about turning the feature off but was told it's a state emissions law to have it on so they could not help me.
The front intermediate exhaust pipe mounting bracket weld fractured at the engine manifold, causing the exhaust pipe to break completely loose. We can now actively smell raw exhaust fumes inside the passenger cabin while operating the vehicle, creating an immediate safety hazard for carbon monoxide poisoning and driver disorientation. Additionally, the heavy steel exhaust system is completely unsupported at the front, creating an imminent risk of the pipe falling and dragging on the roadway at highway speeds, which could cause a catastrophic crash. The vehicle began getting progressively louder during cold weather between late 2025 and early 2026. A certified Chevrolet dealership technician officially inspected the vehicle, filmed an inspection video confirming this exact structural failure, and attempted to submit it for warranty coverage. GM Corporate denied the claim solely because my VIN is excluded from Special Coverage N212356540, despite the vehicle suffering from the identical manufacturing defect described in the bulletin. I possess the official dealer repair receipt and the technician's inspection video as proof.
I am filing a complaint regarding a persistent safety defect widely known as the "Shift to Park" issue. For over a year, my 2020 Chevrolet Traverse, VIN [XXX] has repeatedly displayed a "Shift to Park" warning message on the instrument cluster when the vehicle is placed in Park and the engine shutoff button is pressed. This occurs multiple times weekly. Despite the vehicle physically being in Park, the internal shifter sensor fails to recognize the gear position. This defect prevents the vehicle from shutting down properly, leaving the electrical system active and causing severe battery drain. Furthermore, because the vehicle does not recognize it is in Park, it creates a roll away risk if the driver exits assuming the vehicle is fully secured. General Motors is aware of this widespread component failure across this vehicle platform but refuses to issue a safety recall or cover the repair costs out of warranty. This is a systemic manufacturing defect that presents a clear financial and safety hazard to consumers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Bracket on the exhaust pipes just before the flex pipes broke free and there is now a hole in the pipe.
I made an error and incorrectly submitted an issue under the wrong vehicle, with NHTSA Safety Issue ID 11759404. This is the same submission under the correct vehicle and VIN. Issue ID 11759404 can be merged here or canceled.
The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact stated that over time the sound became louder. The vehicle was taken to the dealer, where it was diagnosed with a cracked front exhaust pipe and battery failure. The contact was informed that the front exhaust pipe and battery needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 84,701.
The contact owns a 2020 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud sound coming from the exhaust pipes, and the vehicle failed to properly accelerate, with exhaust fumes inside the vehicle. The vehicle was taken to the local dealer, who diagnosed that the exhaust mounting bracket had failed, causing the exhaust pipes to separate and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under a manufacturer-extended coverage that was associated with the failure. The failure mileage was 50,000.
Loses oil between oil changes. No visible signs of leaks or odor of burning oil.
The contact owns a 2020 Chevrolet Traverse. The contact stated that the transmission was slipping and there was a delay while the transmission was shifting gears. The vehicle was sputtering and jerking while driving. While turning out of a driveway and driving approximately 5 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the residence. The local dealer was contacted and informed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted but referred the owner back to the local dealer for assistance. There was no additional assistance provided. The failure mileage was approximately 150,970.
I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles for “catastrophic failure” where the fluids were dark, burnt, and several burnt up clutches. Then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. Took the vehicle again in on 7/21/26 for shudder returning at 16,450k miles where diagnostic shows dark, burnt fluid, with metal debri. Repair recommendations are to flush again and if not fixed to again replace the torque converter. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) which is referenced on my last car diagnostic report. This car is basically brand new and should never have needed a brand new transmission, torque converter replacement and still having shudder problems. These vehicles need to be recalled for their power train.
The contact owns a 2020 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then shifted into park(P) before the proper gear was recognized. The vehicle was taken to the dealer, who replaced the gear shifter. The manufacturer was made aware of the failure. The failure mileage was 26,818.
GM published bulletin PIP5681A on 10/05/20 regarding defective welds on the exhaust brackets near the catalytic converter. I had the same exact weld failure and GM is not honoring the warranty coverage, even though their bulletin said that all 2020 Traverse SUVs were included.
There is a well known exhaust issue with the catalytic converter and the separating manifold and no recall has been issue yet. It causes the vehicle to lose pressure and shuts off in the middle of traffic. The seat belt secure locks are malfunctioning and could cause loss of life in the event of an accident.
I own a 2020 Chevy Traverse with currently 16,000 miles. I am currently dealing with a know shudder issue that has returned. I have already taken the vehicle under warranty to the dealership where the transmission was replaced on 6/29/2022 at 4919 miles then the torque converter was replaced separately on 9/20/2022 at 8106 miles for engine shudder. This vehicle is practically brand new. I reached out to GM with no help other than to pay to have it diagnosed again at the dealership. There are no open recalls on my vehicle when there should. There is the most recent bulletin, Bulletin No.: 23-NA-072 dated May 2023 that covers the 2020 Chevy Traverse for TCC Shudder: (Typically seen on 4th-5th Upshift as ISS Oscillation) This car is brand new and should never have needed a brand new transmission, torque converter replacement and still having the exact same problems as before.
The welds that hold the catalytic converter and exhaust pipe together have pinhole leaks. The hose that connects to the exhaust system is also failing. This has been confirmed by the Chevy dealership we took it too. No warning lights were triggered. We heard a rattling noise after having a prior hose replaced. One week later we were back at the same dealership. At this appointment they discovered the pinhole leaks and confirmed there are pinhole leaks while revving the engine to 1,000 RPMs. We requested GM pay to fix the issue and they have refused. Our safety is at risk because no sensors were triggered and we could smell exhaust fumes in the vehicle while using the air conditioning. This is not the first issue we had with this vehicle. Prior to this the whole car died while my wife was driving it with our 2 kids in the car with her. She had no steering or braking.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.