2018 Chevrolet Traverse
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Traverse › 2018
These records cover every 2018 Chevrolet Traverse. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2018 Chevrolet Traverse. Newest first.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Risk and remedy
Risk
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk and remedy
Risk
Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy
GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Owner complaints
465 complaints10 involved a crash2 involved a fire8 injuries
What owners report most
Latest complaints
- Forward collision avoidance › Automatic emergency braking · Service brakes · Wheels
I was driving along the Jackie Robinson Parkway when, on a curve, the car braked on its own and crashed into a wall, resulting in the total destruction of the vehicle. My son had to be hospitalized. This car had braked on its own before—at speeds of 10 or 15 mph—but I didn’t think much of it at the time; however, this time we were traveling at 45 mph when the
- Power train
The contact owns a 2018 Chevrolet Traverse. While driving at 5–8 MPH, the transmission slipped. After coming to a complete stop, the vehicle hesitated to accelerate for five seconds before jumping forward 3–5 feet. Several unknown warning lights briefly illuminated. Additionally, the vehicle failed…
The contact owns a 2018 Chevrolet Traverse. While driving at 5–8 MPH, the transmission slipped. After coming to a complete stop, the vehicle hesitated to accelerate for five seconds before jumping forward 3–5 feet. Several unknown warning lights briefly illuminated. Additionally, the vehicle failed to respond while in reverse(R). The contact expressed safety concerns for his child who occupied the vehicle. An independent mechanic was unable to diagnose the failure. The failure mileage was approximately 148,000.
- Unknown or other
Sporadic issues when parking. When pressing the push to start button to turn off when in park, it will not turn off. It displays shift to park. Sometimes it appears to happen on unlabeled surfaces.
- Electrical system · Engine · Fuel/propulsion system
First issue-cracked catalytic converter caused leaking carbon monoxide inside vehicle. When I was driving I could smell strong, nauseating fuel smell and would have to drive with windows open to try and get fresh air. Took it to local shop for repair which cost $2700. After repair did some research…
First issue-cracked catalytic converter caused leaking carbon monoxide inside vehicle. When I was driving I could smell strong, nauseating fuel smell and would have to drive with windows open to try and get fresh air. Took it to local shop for repair which cost $2700. After repair did some research and found special coverage warranty for 2018 Traverse for this same issue, however chevy told me because I took it to a third party they would not reimburse. Second issue-when car would go into gas saving mode vehicle would shut off quickly then start back up and all alert lights would come on (ie. engine light, parking light, etc.), vehicle would also show typed alert on screen something about power steering would be modified and drive safely. Recently took it to chevy to have it looked at, 3 issue were wrong, one being the purge solenoid needing to be replace. Because of known issue before, did some research and also found a special warranty coverage for 2018 traverses for this issue as well. However, my VIN is not showing any of these recalls so now chevy says they will also not cover this.
- Power train
For months we have had issues with the known issue of “Shift to Park” which is a huge potential safety risk to myself, my children, and all of my neighbors who are ever remotely close to the vehicle. No dealer can resolve the known issue for this year/make/model. It has slipped from park to drive…
For months we have had issues with the known issue of “Shift to Park” which is a huge potential safety risk to myself, my children, and all of my neighbors who are ever remotely close to the vehicle. No dealer can resolve the known issue for this year/make/model. It has slipped from park to drive once but thankfully I was still in the vehicle. Additionally, at barely 100,000, my transmission has failed suddenly. After having the vehicle suddenly buck when driving down the road— again risking the safety of myself and my children, as well as other drivers around me- the check engine light came on. After being inspected, the codes coming up are P0700, P2723, and some other transmission related codes indicating there is an internal issue with the transmission. I am told I will need to replace the entire transmission and it will cost well over $9,000. This vin should have been included in the prior transmission recall for this year/make/model due to the negligent risk of the vehicle slipping out of park and slipping gears while driving. Please help.
- Unknown or other
I am submitting this complaint regarding a complete transmission failure in my 2018 Chevrolet Traverse (VIN 1GNEVGKW7JJ279077). The vehicle's transmission stopped functioning altogether, resulting in a complete loss of propulsion. The vehicle can no longer be driven and requires repair/towing. A…
I am submitting this complaint regarding a complete transmission failure in my 2018 Chevrolet Traverse (VIN 1GNEVGKW7JJ279077). The vehicle's transmission stopped functioning altogether, resulting in a complete loss of propulsion. The vehicle can no longer be driven and requires repair/towing. A sudden loss of propulsion can create a serious safety hazard, particularly if the failure occurs while driving in traffic. My mechanic has informed me that they have experienced multiple transmission problems with 2018 Chevrolet Traverses and that issues involving this transmission are still being researched and addressed. I am concerned that my failure may be part of a larger, known problem involving GM's 9T65 9-speed automatic transmission. GM has previously issued technical service information concerning the 9T65 transmission and established a transmission replacement pilot program involving certain vehicles equipped with this transmission. GM also developed additional diagnostic and repair strategies based on transmissions returned through that program. These actions raise concerns regarding the reliability and premature failure of this transmission. I am concerned that a transmission capable of completely failing and causing loss of propulsion represents a potential safety defect that warrants investigation, regardless of whether the vehicle remains under the original factory warranty. I respectfully request that NHTSA investigate transmission failures involving 2018 Chevrolet Traverse vehicles equipped with the 9T65 transmission and determine whether there is a common defect or premature failure pattern. I ask NHTSA to review GM's technical service bulletins, warranty claims, field reports, customer complaints, and previous transmission replacement programs to determine whether additional corrective action or a safety recall is warranted. Vehicle: 2018 Chevrolet Traverse VIN: 1GNEVGKW7JJ279077 Component: Power Train / 9T65 Automatic Transmission Failure: Complete loss
- Power train
Car recently started to jolt when accelerating. Noticed it firsthand on the highway while on stop and go traffic. It's been doing it more often now when driving around the city. As soon as you accelerate past 15mph, it starts to jolt. The check engine light is not on. I do see that other 2018 Chevy Traverse have a recall, but my car (when checking by VIN) is not included.
- Electrical system · Forward collision avoidance › Adaptive cruise control · Power train
the vehicle will not register that it is in park, when the engine is turned off a beeping noise reads shift to park - you have to start the engine and shut it off multiple times, or slam the shifter into place to get it register in park. this happens constantly and is starting to get old, and…
the vehicle will not register that it is in park, when the engine is turned off a beeping noise reads shift to park - you have to start the engine and shut it off multiple times, or slam the shifter into place to get it register in park. this happens constantly and is starting to get old, and annoying. it is listed as a known problem on the forum group. when the notice to shift into Park is stuck on, the beeping will not stop... Also there is a shudder while driving no matter the speed. They did a transmission service and messed with torque converters but has not done anything. Also will be driving down the road with cruise control and the cruise control with randomly jerk and shut off for no reason. Has happened on the interstate.
- Power train
the vehicle will not register that it is in park, when the engine is turned off a beeping noise reads shift to park - you have to start the engine and shut it off multiple times, or slam the shifter into place to get it register in park. this happens constantly and is starting to get old, and…
the vehicle will not register that it is in park, when the engine is turned off a beeping noise reads shift to park - you have to start the engine and shut it off multiple times, or slam the shifter into place to get it register in park. this happens constantly and is starting to get old, and annoying. it is listed as a known problem on the forum group. when the notice to shift into Park is stuck on, the beeping will not stop and the battery will drain all the way. Only solution is to replace the transmission shifter assembly.
- Engine · Unknown or other
Cracked flex pipe on exhaust system
- Service brakes
On 08/15/26, I was at a traffic light waiting to make a left turn on a major roadway. Because the wait was on a hill, the park brake automatically engaged. When the traffic light turned green and as I attempted to accelerate, the electronic parking brake failed to release as it should and normally…
On 08/15/26, I was at a traffic light waiting to make a left turn on a major roadway. Because the wait was on a hill, the park brake automatically engaged. When the traffic light turned green and as I attempted to accelerate, the electronic parking brake failed to release as it should and normally does. Since the vehicle would not move normally, I was unable to safely make my intended left turn so I had to continue straight in order to get out of the way of moving traffic. As I was driving to a parking lot of a business in the vicinity, my back tires were screeching and smoking as the park brake appeared to remain engaged. I was extremely concerned because I was in active traffic and could not operate the vehicle normally. I attempted to resolve the problem by turning the vehicle off, allowing it to sit for a few minutes and restarting it. After at least 20 tries, I could feel the pressure of the brakes release and I was finally able to move the vehicle normally. This was frightening and placed me and other motorists at risk. I was stopped at a major intersection on a hill when the vehicle failed to operate normally as traffic began moving. Had the parking brake remained engaged, I could have been stranded in moving traffic or potentially involved in a collision. I have experienced this parking-brake problem at least seven times, including this incident, since I have owned this vehicle since 2017. I have also experienced an abnormal condition involving the vehicle in which it would not allow me to shut off the engine when the park brake was engaged therefore wearing out the battery and I had to have it towed to the dealer. I am concerned that there may be an underlying electrical or electronic control-system defect. This greatly concerns me and it should be very alarming to the manufacturer. I have asked the dealer and called Chevrolet HQ to inquire about a recall or at least recoup some of the money I am constantly paying out of pocket.
- Power train
Car wouldn’t move in Reverse, I’d give it gas and it would just rev. It would drive forward but very sluggish. Brought to 2 different mechanics and they both said I need to replace the transmission. Car has 97,500 miles on it. This is a known issue with these vehicles. The transmission ship had another traverse and a GMC Acadia in it for the same exact issue.
- Power train
Transmission shuddering when gear changing as accelerate.
- Structure › Body
I work full time in an auto body repair shop and a fire chief. I am coming across more and more white GM vehicles where the paint is not stuck where the windshield is glued in. A couple real hard pushes and the windshield will about come completely out.
- Electrical system · Power train
Front passenger tire was losing air, on the way to bring it to tire shop dashboard displayed tire pressure sensor, power steering system, TCM notification, Electronic brake control. Got it to the tire shop bought a new tire and they did a diagnostic test it showed TCM passed and failed, lost…
Front passenger tire was losing air, on the way to bring it to tire shop dashboard displayed tire pressure sensor, power steering system, TCM notification, Electronic brake control. Got it to the tire shop bought a new tire and they did a diagnostic test it showed TCM passed and failed, lost communication with power steering passed and failed, lost communication with inflatable restraint passed and failed. Once tire was replaced vehicle was jerking with TCM notification coming on and off like the vehicle was sliding.
- Power train
2 failed transmissions 2018 vehicle 2024 replacement of transmission 2026 needs another transmission
- Unknown or other
the vehicle will not register that it is in park, when the engine is turned off a beeping notifcation reads "shift to park" - you have to start the engine and shut it off multiple times, or slam the shifter into place to get it register in park. this happens constantly and is starting to get old, and annoyoing.
- Power train
Vehicle shudders when driving between 18mph and 40mph. Brought into dealership, was told that the Torque Converter is coming apart, and that it would require an entire Transmission replacement. This vehicle has been immaculately maintained, and only has 34745 miles on it. There is no reason that…
Vehicle shudders when driving between 18mph and 40mph. Brought into dealership, was told that the Torque Converter is coming apart, and that it would require an entire Transmission replacement. This vehicle has been immaculately maintained, and only has 34745 miles on it. There is no reason that a main component of a powertrain should fail at such a low milage. I was told that the Warranty only convers the part for 5 years regardless of the low milage. Was quoted $8500 (at a discount) for the repair required to make the vehicle road worthy. Just to be clear, this is a one owner, garage kept vehicle that averaged less than 5000 miles a year, with a flawless service record. This is 100% a manufacturing issue.
- Electrical system · Unknown or other
2018 Chevy Traverse purchased from Carvana caused carbon monoxide exposure to my family in military housing. Vehicle locked itself while running in the garage (garage door open), and CO entered the home where my children were standing near the interior door. Fire dept forced entry into the vehicle…
2018 Chevy Traverse purchased from Carvana caused carbon monoxide exposure to my family in military housing. Vehicle locked itself while running in the garage (garage door open), and CO entered the home where my children were standing near the interior door. Fire dept forced entry into the vehicle and cleared the home. All family members required oxygen at the hospital; all 3 children had elevated COHb levels. Mechanic confirmed catalytic converter failure and exhaust defect. Full Description: On 6/7/26, our Traverse turned on and locked itself while running in our garage (door open) as we were preparing to leave. Exhaust was blowing toward the interior door of our military home, and CO entered the house. My children were inside near that door and became exposed. We could not unlock or shut off the vehicle. Fire dept forced entry, confirmed high CO levels, and cleared the home. At the hospital, all of us required oxygen; all 3 children had elevated COHb. A mechanic later confirmed catalytic converter failure, exhaust defect, P0171, and incomplete catalyst monitor—stating this can cause ongoing CO exposure. A Build Verification sheet found in the glove box (not disclosed at sale) showed pre‑existing issues: exhaust rattle, check engine light, and multiple mechanical reworks. Carvana refuses to assist. This vehicle is unsafe to drive or idle.
- Engine
Corrosion of the exhaust pipes lead to an exhaust leak.
- Unknown or other
Car not registering that its in park, it sometimes takes up to 30 minutes of needing this to shut off and with hot tempatures and young children this to me is a safety hazard.
- Power train
Transmission had a shutter when we bought it from a dealership at approximately 80,000 miles and after taking it back to dealership 2 different times we were told that was just how these newer 9 speed transmissions shift. Everything was ok and there was nothing to worry about. At approximately…
Transmission had a shutter when we bought it from a dealership at approximately 80,000 miles and after taking it back to dealership 2 different times we were told that was just how these newer 9 speed transmissions shift. Everything was ok and there was nothing to worry about. At approximately 120,000 miles the transmission gave out. Dealership would not honor warranty. So we took it to a private repair shop, who repaired it. Then less than 2 months later, the transmission went out again. We had it towed back to the same repair shop, who kept it for 6 more months. I just got it back saturday June 13, 2026 and drove it about 100 miles out of town and transmission went out again.
- Engine · Power train
Engine light came on. Car started shaking and making noise when shifting. Speed would not increase while driving. When shifting into park the car does not recognize that’s it’s in park and had to jiggle the gear shift. Took it to an independent mechanic and they said it’s probably the transmission. Have to take it to a transmission shop.
- Power train
Shifter assembly- Shift to Park. The 2018 Chevrolet Traverse repeatedly shows a shift to park message when the vehicle is already in park, this causes the vehicle to not turn off. I have already had this issue fixed by a dealership previously and the issue has come back yet again.
- Power train
I purchase my 2018 Traverse in 2020 from day one there was a transmission problem. Took it to a Chevrolet dealer and they told me there something broken inside the transmission which it was still under warranty. A year later we notice the transmission would slip from time to time. Took it to the…
I purchase my 2018 Traverse in 2020 from day one there was a transmission problem. Took it to a Chevrolet dealer and they told me there something broken inside the transmission which it was still under warranty. A year later we notice the transmission would slip from time to time. Took it to the dealership told the service department the issue I was having with the vehicle. Just to be on the safe side I told them to do a transmission flush on the vehicle and ask the service tech to drive it to make there were any problems. Of course I was told everything was fine with the transmission. Maybe three weeks later it was still doing the same thing slipping from time to time. Now current yesterday I went to the store with no problem, went to leave the vehicle wouldn't go in reverse and barely wanting to move. I had to put the transmission into manual to get it home. The next day I was able to drive it to the dealership to see what was wrong with it. A few hours later, I received the unwanted phone call saying the transmission was done. I was told $11,000 dollars for the repair and two weeks for it to be complete. Now I am stuck in between a hard place and a rock. I am not sure if I want to take the chance on having it replaced for it to do the same thing again in the future.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011990This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
- 11011368This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message,Unable To Exit RVS With Push To Start Button,Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.
- 11011225This service bulletin advises the tech that the rotational Clicking Noise Heard After Engine Shut Down may be normal characteristics of the vehicle.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010493This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007808This Preliminary information communicates and issue with a no crank, Key Learn Pending or Ready For FOB 3 Message,Unable To Exit RVS With Push To Start Button,Symptoms Of A Dead Battery and has dealership inspect to see if the vehicle is falsely entering the manual transmitter programming and if so to replace the drivers power window switch.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007724This technical bulletin provides repair information to correct a customer concern of Vehicle Will Lock and Unlock (Active Functions Work) but Will Not Crank or Start (Loss of Passive Functions Do Not Work)
Every Chevrolet Traverse model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.