1997 Chrysler Concorde
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Chrysler › Concorde › 1997
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 1997 Chrysler Concorde. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
2 recalls name the 1997 Chrysler Concorde. Newest first.
On certain passenger vehicles, the floor shifter ignition-park interlock may fail and allow the shifter to be moved out of the park position with the key removed. an inoperative interlock may also allow the key to be removed when the shifter has not been placed in the park position.
Either circumstance may result in the vehicle rolling away without warning.
Dealers will install a new load-limiting push rod into the floor shifter lever of the affected vehicles. owner notification began on june 14, 2004. owners should contact daimlerchrysler at 1-800-853-1403.
Vehicle description: passenger vehicles built with 3.5L engines. the fuel injection delivery system can leak fuel from some of the sealing o-rings or from hair line cracks in the thermoset fuel injection rail.
Fuel leakage in the presence of an ignition source can result in a fire.
Dealers will replace the fuel rail o-rings and reinforce the outlet (passenger) side fuel rail. vehicles showing fuel leakage on the outlet fuel rail must have the outlet rail replaced which includes changing the upper and lower injector o-rings. however, if a vehicle IS leaking fuel from the o-rings or from a cracked fuel line, the vehicle should be taken into a dealer to have this repaired as soon as possible.
TL* the contact owns a 1997 chrysler concorde. The contact stated that the seat belt failed to retract. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000 and the current mileage was 125,000. .... Updated 10-17-13 *bf updated 10/24/14*cn
TL* the contact owns a 1997 chrysler concorde. The contact stated the vehicle was included in the recall under nhtsa campaign ID number: 98v184000 (fuel system, gasoline:fuel injection system) and the vehicle was repaired. Eight years after the vehicle was repaired she noticed fuel leaking from the vehicle while it was parked. The contact stated fuel would also leak while driving. The vehicle was taken an independent mechanic who stated the fuel injector system was leaking and the o-ring needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 100,000.
TL* the contact owns a 1997 chrysler concord. The contact stated while driving at a speeds of 45 mph, engine coolant, water and steam poured from under the dashboard and into the interior cabin of the vehicle without warning. Both the driver and passenger suffered first degree burns to both feet. This was the first occurrence of the failure. The vehicle was towed to the dealer for a diagnosis of the failure. The contact had not yet received the results. The current and failure mileages were 48,000. updated 05/19/10. *Lj
My vehicle, driven by my step son, crossed the median, spun around and slammed backwards into a power pole. he hit with enough force to push the rear bumper and the trunk in almost 3 feet and yet the air bag didn't deploy. the sudden stop broke the front seat loose from the floor and ripped his glasses off his head and flung them into the back window. Fortunately he had his seat belt on, or the recoil would have sent him the forward momentum from the recoil would have sent him through the front window. Still the air bag did not deploy. the accident IS still under investigation and it IS unclear whether he was unconscious for a brief period of time from the accident.
Tl*the contact owns a 1997 chrysler concorde. the contact stated that he can remove the key from the ignition without placing the vehicle into park. the dealer stated that the issue was repaired in 2004, but has recently recurred. the contact will check with the manufacturer for assistance. the failure mileage was 96,000.
Bad cradle bushings grinding noise when driving,turning,and breaking loud bang when overdrive IS initiated and very bad alignment front driver tire started smoking and the brake rotor was hot enough to burn flat spots on my finger tips. *Tr
I have experienced alot of play in the steering of my chrysler concorde 1997. After inspection it was found that the front cradle bushings where worn away. I have owned this car for 2 years. I looked at a web site concerning this and other problems with this and other chrsler models. And IS concerned about the issues related to severe and catastrophic failures with these vehicles. *Tr
I have a 1997 chrysler concord. I had a severe clunking noise in front end. After several trips to the garage and almost $1000 later I had replaced both inner tie rod ends, all 4 cradle bushings as well as both swaybars in front end. Not to mention front end alignments after each repair. Then my left tie rod had to be replaced again within a bout a month. The problem was eventually fixed and noise stopped until now. Six months later I'm experiencing the same noises and a lose tie rod again. I have seen all the complaints about chrysler and note that they don't include the 1997 model as having these problems but I do with my 97 concord. I have 2 children that ride in my vehicle and this IS really unsafe. If the tierods break or come lose you can't steer the car. This problem really needs to be addressed by chrysler and fixed. *tr
Complete steering failure on 199 chrysler concorde. *Tr
Own 1997 chrysler condorde. Ac/evaporator odor. Technical service bulletin states going on since 1992 with chrysler cars. Causing airborne pollutants mixed with bacteria and fungi growth. I have asthma, this IS a health issue. Chrysler regrets that they have nothing to do with this since wart. Up . Issue IS this IS going on since 1992 why was this not addressed for safety of respiratory consumers. Health hazard to all who have immune problems. this would not happen in wart time period. This takes time to form..end results microbial growth on evaporator core during normal operation, condensation forms in and around ac evaporator. When airborne pollutants mix with condensation, bacteria and fungi growth begins and odor results. This IS the responsibility of chrysler to fix and make consumer safe and not endangering their health. Why was this issue not addressed in 1992 on with all the reports showing this problem. Chrysler..cirrus,concorde, new yorker, imperial, labaron coupe,town and country sebring voyager ...something IS wrong with this picture. Who failed to pick up on this and why should I have to pay to fix something that has been going on since 1992 .just purchased a 300C spending $4,0000.00. Now I won't know if this car will have the same problem in future and endanger my life as I have asthma and this IS a respiratory problem. disappointed consumer worrying about my health with this car. Please help resolve this problem.*tr
Tl*the contact owns a 1997 chrysler concorde. while driving approximately 45 mph, the back of the driver's seat collapsed backwards. the failure almost caused her to lose control of the steering. she did not get pulled back along with the seat because she was wearing her seat belt. she found a recall for this failure, but it was for the 1998 models. the manufacturer stated that her vin was not included in the recall. the failure and current mileages were 174,000.
My car started making a clunking noise, and I checked out the problem and found the engine cradle bushing were junk. The car only had 62000 miles on it. This could of caused a very bad accident if the cradle had broken. The car was lifted off the ground and there was about a 2 iinch gap between the frame and cradle where the bushing are worn out. I current don't drive this car do to this issue.*cn
Dt*: the contact stated while driving 48 mph, the vehicle was hit by another vehicle on the rear passenger side. the seatbelt did not automatically lock, the length of the belt was not controlled by the shoulder belt retractor. the automatic locking retractor did not function as it should be and the passenger in the rear right seat of the vehicle sustained serious injuries. there were no warning signals prior to the incident. the vehicle was taken to an auto repair shop.
Same sad story as the others on your website. I had a 1997 chrysler concorde. On new year's day 2005 I was driving to my daughter's when, without warning, the engine began to make a knocking noise. Suddenly, it died. I had towed into my dealer, clifford chrysler of buffalo grove. They said the engine had seized up due to sludge. Since the car was just out of warranty insisted they talk to chrysler. Chrysler said the problem was caused by inadequate oil changes even when I sent them a record of my oil changes, they refused to help with the cost of replacing the engine. *nm
Auto-theft mechanism kicked in when not needed, radiator and air/conditioner went out before 70,000 miles and now the head gasket needs replacing...at 67,000 miles. *Jb
Consumer 1997 concorde driver side tire turned right while driving down a hill and stopped. *Ts after having the vehicle towed, the consumer was informed the inner tie rod had failed and the outer tie rod was about to fail. the dealer stated it looked as if the vehicle had been work on previously, and whom ever did the work did not place the tabs back in place and because of that the tie rods eventually stripped and fell out of place. the consumer stated the rack and pinion was replaced and the previous dealer did stated they did have to remove the tie rods in order to replace the rack and pinion, however they refused to reimburse the consumer because it had been over 5 years since the repair. *jb
On christmas day driving with my son to my mothers home about one hour away, I exited the freeway and stopped at the signal. When the signal turned green, I pushed the gas, the car did not respond. I checked to verify that the car was in drive. Put the car in park, and attempted to restart the engine. The engine did not respond. The vehicle was pushed to a park and ride, then towed to the dealership. The dealership reports that the engine seized, and IS destroyed beyond repair of the value of the vehicle. There was zero warning. The vehicle did not lose any fluid. There were not any warning lights registering inside the vehicle. The make IS a chrysler concorde. It IS a 1997, with 97,000 miles. Up until that moment the vehicle was ideal. Then within ten feet it IS destroyed beyond repair, without any type of warning. *jb
When I would place the automatic transmission in reverse on my 1997 chrysler concorde the gas pedal would stick and accelerate at a rapid rate. The only way that I could stop the acceleration was by placing both on the brake and turning the key off. Dave dennis chrysler dealer in dayton, oh., verified this. They found that the cradle bushings were bad which caused the motor to move and hit the throttle which caused the motor to rev. Up in gear. They replaced the cradle bushings and I have had no trouble since. I consider this to be a safety issue. The mechanic at the chrysler dealer stated that worn cradle bushings were a common problem with k frames used on chryslers. I can't be the only person who has experienced this problem due to cradle bushings wear. *nm
Dt: the consumer indicated that the timing chain broke without warning. this has happened three times and each time the consumer had to have the vehicle towed to the dealer to be repaired. the manufacturer said there IS no recall on this. the consumer said that the engine always gets real hot and stalls. she forced to pull off the road in a dangerous places. *nm
Passenger side airbag cover has delaminated from metal portion. Appears to be unsafe passenger condition.
The engine failed while driving, the temp indicator went from cold to hot.
The consumer noticed that car seemed to be pulling to the left/right. The consumer heard something pop and rattle and then parts started falling from the vehicle on to the highway. The consumer purchased more parts and they failed. The consumer took the vehicle to mechanic who determined the transmission fluid line was leaking . Another mechanic stated that the front end was coming part and was loose. The frame was loose and nothing was holding it together. after replacing all the parts, the consumer received a recall notice. Took it to dealer and they told her that they fixed the problem. But, didn't tell her what the problem was, but now problem IS worse. car was jumping like it didn't shift into gear. Transmission feels like it's slipping. Contact called nhtsa last week and talked to a lady and was told to replace the power steering fluid line. Bought piece of line and was told to buy a vacuum pipe.
1997 chrysler concorde experiencing problems with dash board gauges and lights blinking and becoming inoperative.*mr *jb
I went to credit cars to purchase a vehicle kind-of last minute. Their salesman "alfredo" told me I needed some one to sign for "job liability." I told him I did not have nor want a co-signer. He assurred my friend/job liability signer, candace gulick, that she would not be a co-signer. We later found out that he lied. When I drove my car off the lot, credit cars and I had an agreement to fix the non-operating gages. They attempted to fix them 4 times.(1 at credit cars, 3 at cal-rich automotive) after 4 attempts and no luck, thomas from credit cars told me to fix the 2 problems with my own money, and because it was electrical he didn't have to fix it. We had an agreement before I bought the car. (The 2ND problem was I opened my sunroof once and it never closed again.) because of the sunroof not closing my upholstery molded and was ruined. I decided to take a trip a couple of hundred miles away and the transmission went out 10/15/2004 and left me stranded. This was only after having the car for almost 2MOS. I had a pre-paid lawyer service write them a letter and all I received were harrassing phone calls at my last job. I spent almost $700.00 of my own money to try and get home when the "new" car left me stranded. Mind you that I am a 21YR old female and I was alone.*ak
There were serious safety defects. the a/c turns on even if locked out, the driver's door leaked, the dash lights blink on/off without control (all gauges), and the airbag light, lights up. bf the trunk would open due to moisture in the air, at night, the window would steam up completely in seconds, and the speedometer would quit. *sc *jb
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
On september 5, 2004, mr. Robert galenty of iselin, nj, petitioned the agency to conduct defect investigations of certain model year (my) 1993-1997 vehicles produced by daimlerchrysler corporation.his petition identified three issues of concern: 1) fuel leaking from the fuel injector rails; 2) brake fluid contamination resulting in brake failure; and 3) susceptibility of the vehicle frame to damage while the vehicle IS being towed.mr. Galanty alleged that his 1996 dodge intrepid had each of these three problems.concerning fuel rail leakage, daimlerchrysler commenced a recall (98v-184) of approximately 722,600 vehicles to address engine fuel rail leaks that could lead to a fire, including those vehicles cited in the petition and the petitioner's 1996 dodge intrepid.on october 7, 1998, nhtsa opened a recall query investigation (rq98-018) to evaluate the adequacy of the recall remedy.that investigation was closed on july 8, 2002 without requiring further action by daimlerchrysler.very recently, on june 9, 2004, nhtsa denied a petition (rp04-001) to reopen rq98-018 after finding that there was no new information that would indicate any basis for reopening it.this IS still the current position of nhtsa on this issue.concerning brake fluid contamination and frame alignment, a review of nhtsa's database shows no other complaints on either one of these issues on the vehicles cited in the petition.
The manufacturer reports above are based on daimlerchrysler?s (dc) analysis of model year (my) 1998 (population = 356,384) and 1999 (population = 486,948) ja, JX and lh family subject vehicle data (earlier mys excluded).the population number includes all mys.the precise number of duplicates between odi and dc reports cannot be determined due to missing or incomplete information.the fatality incident involved an elderly person who attempted to stop a roll away vehicle and received fatal injuries.odi also gathered information on my 1997-99 prowler vehicles in this investigation. The prowler vehicles were manufactured with a different design shifter mechanism (the shift lever IS shorter).there are no complaints of prowler interlock failure in odi?s database, and dc has received no reports either.the prowler IS excluded from the recall scope.the investigation involved a condition where the interlock system could fail (or be made inoperative by the operator) during vehicle use, possibly inadvertently.the interlock system IS required under fmvss 114.with the transmission in the park position and the ignition key off, the combined action of pressing the shift button and pulling the shift lever rearward may result in the operator overcoming the interlock system and cause the mechanical linkage of the system to disconnect.when this occurs, there IS no overt indication to an operator that the system IS defeated, and an increased risk of vehicle roll-away exists.under recall 04v021, dc will replace damaged shift mechanisms, and will install on all vehicles a device which inhibits the operator?s ability to overcome the interlock and defeat the system.beginning with my 2000, dc incorporated a brake and transmission shifter interlock (btsi) system into the subject vehicles.introduction of btsi involved design changes to the shift mechanism, one of which resulted in reduced mechanical advantage (rma) of the shift button.the rma shifter requires increased forces to overcome the interlock system, making the shifter less susceptible to damage.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.