2013 Dodge Caravan

Owner complaints

What owners report most

1. Electrical system15
2. Unknown or other5
3. Structure2
4. Engine2
5. Power train2
6. Air bags2
7. Vehicle speed control2
8. Visibility1
9. Electronic stability control (esc)1
10. Exterior lighting1

Latest complaints

• May 16, 2019TX890,000 mi
  Power train

  Foot gas pedal IS locked in one speed.at engine rpm of 1200. Rpm drops to 500 when stepped on brake pedal. I .had to pull over and have it towed.. No response using gas pedal.

• Mar 29, 2019WA48,000 mi
  Structure › Body › Door
  TL* the contact owns a 2013 dodge caravan. The contact stated that the driver's side sliding door seized and remained stuck. There were no warning indicators illuminated. When the contact attempted to open the door, "unlock door to open" appeared on the instrument panel. The dealer was not…

  TL* the contact owns a 2013 dodge caravan. The contact stated that the driver's side sliding door seized and remained stuck. There were no warning indicators illuminated. When the contact attempted to open the door, "unlock door to open" appeared on the instrument panel. The dealer was not contacted, but the contact planned to take the vehicle to a dealer this week. The manufacturer was not made aware of the failure. The failure mileage was 48,000. The vin was unknown.

• Mar 26, 2019FL78,000 miFire
  Engine
  TL* the contact owns a 2013 dodge caravan. While driving at highways speeds of 70 mph, the front of the vehicle suddenly swerved to the right and the contact lost control of the vehicle. The contact was able to regain control of the vehicle however 4 miles down the road, the vehicle overheated. The…

  TL* the contact owns a 2013 dodge caravan. While driving at highways speeds of 70 mph, the front of the vehicle suddenly swerved to the right and the contact lost control of the vehicle. The contact was able to regain control of the vehicle however 4 miles down the road, the vehicle overheated. The contact mentioned that a week prior to the failure, the thermostat was replaced. The vehicle was driven cautiously to a nearby advance auto parts where anti-coolant was added to the vehicle. The contact then drove approximately 2 more miles and powered off and parked the vehicle. After the vehicle being off for approximately 8-9 hours, the vehicle was started and driven where it began to overheat again. The thermostat indicated the vehicle was hot and there was smoke seen coming from under the hood and exhaust pipe. In addition, there was an odor entering the vehicle through the vents. The contact made it to their residence and lifted the hood. It was discovered that there was red fluid all over the engine and piping. The vehicle was towed to suncoast jeep dodge RAM (8755 park blvd n, seminole, fl 33777, (727) 393-4621) where it was diagnosed that an engine mount fractured causing the bypass line, the fittings, and the wire harness to fail. The vehicle was not repaired due to the repair costs being $1,100.00. The contact was concerned that the dealer did not inspect all engine motor mounts and was concerned for her family's safety since there were 4 children who were in the vehicle at the time of the failure. The manufacturer was made aware of the failure and opened a case. The failure mileage was 78,000. *Dt

• Mar 19, 2019CA
  Air bags · Electrical system

  Takata recall I'm not sure if my air bags have been made by this manufacturer but last week the passenger air bag light popped on and we have not been in any accidents lately I'm worried that this IS a safety issue have not received anything interesting he mail about a recall but I am worried that this may deploy at any moment

• Feb 17, 2019TX72,000 mi
  Electrical system

  The fuel relay failed and the only way to replace it IS to replace the entire fuse circuit board ( tipms ) , as it IS soldered into the board , so instead of costing $8 for a relay it will cost $1500 to $2000 according to dealer quotes

• Dec 13, 2018IL167,000 mi
  Unknown or other

  Vehicle engine stops abruptly, randomly, and unexpectedly during driving, sometimes on the highway while in motion on an almost daily basis. The component that IS causing this problem IS unknown and has been troubleshooted by chrysler dodge mechanics.the problem IS very dangerous as the driver loses control of steering, braking, acceleration, and instrument cluster during every occurrence of this failure.

• Jun 24, 2018NY1 miCrash3 injuries
  Air bags

  This past friday the 22ND I was involve in a accident, it was a big impact front driver fender ,none of the air bag works ,my wife got hurt in the head ,neck and left hand we was leaving gas station getting to the roand when car struck mi minivan...

• Sep 17, 2017PA61,000 mi
  Power train

  While in motion the transmission gives a grinding noise. it has been back to the dealer who did a $1600 repair, when the trans shut down completely, and a $500 repair, now it IS doing it again.

• May 25, 2017CA50,000 mi
  Electrical system
  The vehicle on more than one occasion has stalled while driving. it has happened approximately 4 times, 3 when turning right, it just stalls, the power steering goes out and I have been stuck in the middle of the road. once I put it into park and restart it, it goes just fine. I have taken it to…

  The vehicle on more than one occasion has stalled while driving. it has happened approximately 4 times, 3 when turning right, it just stalls, the power steering goes out and I have been stuck in the middle of the road. once I put it into park and restart it, it goes just fine. I have taken it to the dealership three times and they have failed to find or fix the problem. this IS so dangerous as it only happens when in motion and driving.

• Feb 20, 2017GA64,000 mi
  Electronic stability control (esc) · Engine
  Riding on a highway going about 55-65mph, the etc (electronic throttle control) warning light came on, flashed and beeped. the light was a red lightening bolt with lines on either side. there was no traffic around me, I was cruising and out of no where for no apparent reason, these lights came…

  Riding on a highway going about 55-65mph, the etc (electronic throttle control) warning light came on, flashed and beeped. the light was a red lightening bolt with lines on either side. there was no traffic around me, I was cruising and out of no where for no apparent reason, these lights came on. I realized the accelerator was not doing anything, I had lost power. I coasted into the next drive which was a church. I put the car in park, shut it off and restarted it. I have gone about 100 miles since that happened and haven't had any problems since. the tcs (traction control sensor) light also came on at the same time as the etc light, which IS a yellow light with a car and zigzag lines under the car. upon restart both lights went out. I am concerned this will happen again under more dangerous circumstances.

• Nov 28, 2016AZ67,000 mi
  Electrical system

  Tipm totally integrated power module went out. the van IS only 3 years old. we keep in maintained. it IS a shame that this has happened as we are still making payments on the vehicle. We were out of town and had to have the vehicle towed back to our town to be put in the shop.

• Jul 28, 2016MA
  Unknown or other
  My air conditioning went on the car. my mechanic stated when trying to get the parts that 300 kits for this car were sold in one week. This made it difficult to fix the car as I had to wait two days for the parts to come in. he stated that the pipes were cheaply made causing them to fuse to the…

  My air conditioning went on the car. my mechanic stated when trying to get the parts that 300 kits for this car were sold in one week. This made it difficult to fix the car as I had to wait two days for the parts to come in. he stated that the pipes were cheaply made causing them to fuse to the evaporator. it made it difficult for him to take apart. also, 15,000 cars in the past year have had the same problem and there has been no recall on the vehicle. can you please look into this? I have called chrysler and am getting no where. I feel that there should be a recall on this vehicle with all the cars and kits that have been used in the past year.

• May 10, 2016LA
  Unknown or other

  The floor made of thin plastic cover the compartment hide the seats broken if you step inside made a a hole right medile seat , door safty locker it locked down after you drive ?? Most dodge caravan I tried. Since 1996 the transmition untile now stop shiftting. Control by the computer it. Start mostly after 50 k mile

• Apr 11, 2016SC35,423 mi
  Structure › Body
  Manually operated sliding door will not unlock making the door unable to be opened. However driving down the highway the door will open on its own. only the safety latch keeps the door from opening all the way. I called detroit (800-423-6343 rep karen) and reported the problem. she had me call…

  Manually operated sliding door will not unlock making the door unable to be opened. However driving down the highway the door will open on its own. only the safety latch keeps the door from opening all the way. I called detroit (800-423-6343 rep karen) and reported the problem. she had me call the dealer to make an appointment to have it looked at. as the car IS just out of warranty, repairs may or may not be covered.

• Feb 26, 2016TX
  Unknown or other

  Recall on rear quarter vent window switch. Recall says 30 minute job, but all of the dealers in my area say we have to leave it for one week. Way too long for 30 minute job. Dodge won't send me the switch got 2ND recall notice today.

• Feb 25, 2016GA
  Electrical system

  The rear quarter vent window switch on the vehicle may overheat if exposed to liquid moisture.

• Nov 16, 2015IN
  Electrical system

  TL* the contact owns a 2013 dodge caravan. The contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

• Nov 9, 2015WA49,700 mi
  Exterior lighting
  The tail lights are randomly working and not working on both sides. One minute both the brake and turn light works, the next one or another or both don't work. They are led modules that require the entire assembly be replaced. The van only has 49,700 miles on it. To replace the assembly and the…

  The tail lights are randomly working and not working on both sides. One minute both the brake and turn light works, the next one or another or both don't work. They are led modules that require the entire assembly be replaced. The van only has 49,700 miles on it. To replace the assembly and the wire harness costs $700 plus labor each side. An independent repair shop (not dodge) confirmed that it IS the tail light assemblies and not a computer module or switch. The third brake light and the reverse lamps work perfectly. It does not matter if you have your running lights on or if they are off. There IS no warning that they are not working. Even the turn signal indicator on the dash will be blinking normally then all of a sudden blink fast (indicating light not working) then go right back to blinking at normal speed. The turn signal indicators are actually blinking and indicating correctly when the turn/brake light IS working and when it IS not but there IS no warning. Then there are times that the lights stay on even after the vehicle has been turned off and will randomly come on then flicker off. I found that heat (outside temperatures) plays a role. The warmer (over 50 degrees) it IS, the more apt they are to quit working. Led lights are supposed to last longer than standard bulbs but these are not. I contacted both a dealer and dodge corporate and was told "we're sorry, but we haven't had any complaints". When something this expensive to replace goes bad on a 2 year old vehicle without any warning and randomly works/doesn't work, it becomes a major safety issue. I am waiting for replacement parts to come in but it IS taking 2 weeks and in the mean time, I have to drive never knowing when the turn/brake lights are going to work and when they are not.

• Aug 22, 2015WI
  Electrical system

  We have waited for over a year for the rear quarter vent window switch to be replaced per p25/nhtsa 14v-234 recall notice. our dealer has told us that there IS a shortage of parts and they would put us on a waiting list. we have now received our 4TH recall notice and still no repair. our dealer IS fillback in richland center, wi.

• Aug 19, 2015GA
  Electrical system

  Received notice over two months ago to get recall fixed at dealership. contacted dealership and they stated there has been a shortage of parts. the dealership IS thornton road chrysler dodge jeep RAM 770-942-1102

• Jun 3, 2015TN
  Unknown or other

  Recall p25/nhtsa 14v-234 to repair a default in rear quarter vent window switch was to be replaced. He dealership has removed the defected part, but I am being told that chrysler has not released the correct colored light part. I keep being told that they green light replacement IS still on backorder.

• Jun 2, 2015CA25,000 mi
  Vehicle speed control

  TL* the contact owns a 2013 dodge caravan. While driving approximately 55 mph, the vehicle accelerated independently and without warning. The contact stated that the failure recurred numerous times. The dealer was unable to duplicate or diagnose the failure. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

• Apr 3, 2015MO
  Electrical system

  TL* the contact owns a 2013 dodge caravan. the contact received notification of nhtsa campaign number: 14v234000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

• Mar 9, 2015NY45,000 mi
  Electrical system
  TL* the contact owns a 2013 dodge caravan. The contact stated that the low beams were activated and one low beam and one high beam illuminated. The failure occurred on every occasion that the low beams were activated. The vehicle was not diagnosed or repaired. The contact received notification of…

  TL* the contact owns a 2013 dodge caravan. The contact stated that the low beams were activated and one low beam and one high beam illuminated. The failure occurred on every occasion that the low beams were activated. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 14v234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.

• Mar 8, 2015NY38,000 mi
  Fuel/propulsion system · Vehicle speed control

  When accelerating from a stood or slow moving position, the van accelerates at a high speed causing the tires to spin. This IS intermittent. It IS particularly dangerous in the snow and ice. *tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11010954Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
• 10248517LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
• 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
• 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
• 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
• 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
• 10239957Water Quality When Mixed With Engine Coolant
• 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
• 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10229871Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
• 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10229201Rattle Noise From The Right Or Left Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the rear sliding door upper track. Rattle noise that sounds like metal against metal coming from the right or left rear sliding door area while driving over bumps.
• 10228975Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10228099Caliper Assy - Rear Disc Brake For a broken or missing park brake lever return spring, replace only the spring PN68039257A$ as it is a serviceable part, do not replace the caliper assembly.~
• 10227983If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
• 10225424Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10225287Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
• 10224077Active Head Restraint (AHR) Inadvertent Deployment - X87 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
• 10224066Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2012-2017 Dodge Grand Caravan (RT) (Rev. A)
• 10224060Warranty Bulletin D-20-19 (X87) Active Head Restraint - Select 2010-2017 Dodge Grand Caravan (RT)
• 10223855Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
• 10223622Rattle Noise From The Right Or Left Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the rear sliding door upper track. Rattle noise that sounds like metal against metal coming from the right or left rear sliding door area while driving over bumps.
• 10223599Part Description: Valve Body Assembly Issue Description: Valve body design was changed between 2010MY and 2011MY applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.
• 10223559Blind Spot Or Park Assist Warnings, False Activation
• 10223014Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10221831(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
• 10221813No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
• 10221594Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
• 10221535Rattle Noise From The Right Or Left Rear Sliding Door While Driving Over Bumps This bulletin involves modifying the rubber bumper located at the rear end of the rear sliding door upper track. Rattle noise that sounds like metal against metal coming from the right or left rear sliding door area while driving over bumps.
• 10221375Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
• 10221154No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
• 10221150Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
• 1022112362TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
• 10221098Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10221097Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
• 10220993RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
• 10220631Remanufactured Transmission Assembly 1. All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
• 10220101Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

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