2011 Ford F-550 SD
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 Ford F-550 SD. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2011 Ford F-550 SD. Newest first.
Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot…
Risk and remedy
Risk
Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Farber Specialty Vehicles (Farber) is recalling various specialty vehicles modified by Farber and equipped with model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk and remedy
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Farber will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on March 24, 2015. Owners may contact Farber customer service at 1-800-331-3188, or Ricon customer service at 1-800-322-2884. Farber's number for this recall is 14E-041.
Godwin Manufacturing Company, Inc. (Godwin) is recalling certain model year 2010 Ford F-450; 2011 Ford F-550; 2012 Ford F-350 and 2013 F-350 Super Duty trucks modified by Godwin and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Godwin will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began October 28, 2014. Owners may contact Godwin customer service at 1-800-892-0181.
Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.
Dual-Tech, Inc. (Dual-Tech) is recalling certain model year 2009-2014 Ford F-550 Super Duty trucks modified by Dual-Tech, equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Dual-Tech will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began June 20, 2014. Owners may contact Dual-Tech customer service at 1-800-852-0345.
Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The…
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.
Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from…
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.
Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal…
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.
Tactical Vehicle Outfitters (Tactical) is recalling certain model year 2010-2014 Ford F-350 and F-550 vehicles modified by Tactical and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk and remedy
Risk
The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy
Tactical will notify owners, and dealers will install a new PTO pressure switch, free of charge. The recall began on August 1, 2014. Owners may contact Tactical customer service at 1-405-603-6700.
Ford IS recalling certain model year 2011 ford F-150, F-250, F-350, F-450, F-550, edge, and lincoln MKX trucks manufactured from october 25, 2010, through november 20, 2010. these vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the…
Risk and remedy
Risk
If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
Remedy
Dealer will inspect the body control module and if necessary replace it free of charge. the safety recall began on march 7, 2011. owners may contact ford motor company customer relationship center at 1-866-436-7332.
Ford IS recalling certain model year 2011 F-150, F-250, F-350, F-450, F-550, edge and lincoln MKX vehicles. during a six-day production period, the supplier of the body control module manufactured modules that may have the potential for an internal short.
Risk and remedy
Risk
If an electrical short develops, an overheating condition may occur which can result in an unattended vehicle fire.
Remedy
Dealer will replace the body control module if necessary free of charge. the safety recall began on january 11, 2011. owners may contact ford at 1-866-436-7332.
Owner complaints
3 complaints
What owners report most
Latest complaints
- Structure › Body
Frame broken on both sides at end of double frame before spring shackles
- Equipment › Appliance › Air conditioner · Power train
This complaint IS a follow up to your reference #521328. it concerns an undelivered emergency vehicle that plastisol composites, na, 101 gerald moses drive, groton, ny IS building for meredith hose company, 100 main st., childs, pa 18407 and being paid with fema funds under a federal grant and IS…
This complaint IS a follow up to your reference #521328. it concerns an undelivered emergency vehicle that plastisol composites, na, 101 gerald moses drive, groton, ny IS building for meredith hose company, 100 main st., childs, pa 18407 and being paid with fema funds under a federal grant and IS trying to force a vibrating drive line problem vehicle on meredith or sell to another fire department without telling that fire department of the drive line vibration so they can evade the penalty clause of the meredith contract. the vehicle IS now over 930 days late due to poorly engineering the drive line after installing a pto in the drive line to power the rear mounted pump. on numerous occasions, plastisol workers brought this vehicle to meredith to be inspected for acceptance but on each occasion numerous defects were noted including cold welds, loose parts, poor assembly, (i have pictures of all these problems for your investigator) and the most serious, a drive line vibration that begins at 40 mph and gets worse. plastisol workers admitted theyu have no engineer assisting them to resolve this problem and don't know what to do. they asked meredith members if we had ideas how to resolve the drive line vibration. this IS equivalent to nhtsa recall campaign ID # 10v092000 of sutphen vehicles. I would like you to investigate this vehicle and determine if the drive line vibration IS safe and the vehicle IS road worthy and won't cause the failure of the universal joints and a crash which would jeopardize the lives of the firemen or the general public. I would like you to inspect all welds of the vehicle cross member the pto IS attached to and determine if they are within industry standards or poorly welded and unsafe. I would also like you to investigate all trucks produced by plastisol for poor welding and drive line vibration. *tr
- Suspension
Found rear sway bar hardware missing allowing for sway bar to come loose from the chassis frame. research on other rv sites has indicated that this problem IS not an isolated problem to my rv. rv's are somewhat unstable but this problem IS compounded by suspension parts coming loose. many…
Found rear sway bar hardware missing allowing for sway bar to come loose from the chassis frame. research on other rv sites has indicated that this problem IS not an isolated problem to my rv. rv's are somewhat unstable but this problem IS compounded by suspension parts coming loose. many drivers of these rv's may not even be aware that they are loose. some drivers didn't know until they saw their sway bar hanging down below the rear differential. *tr updated 12/04/12*lj
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Vehicle Commanded Engine Shutdown
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package…
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- 10249483Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First Part submitted 11/01/23
- 10248068Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074
- 10244684Customer Satisfaction Program 22N14 Supplement #1 Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine - State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074
- 102377892011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- 10235153For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- 10228867Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 F (65 C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
- 10222521Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine Powertrain Control Module Reprograming for Inspection and Maintenance Testing
- 10211955Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457 - In some of the affected vehicles, customers may experience an illuminated malfunction indicator light due to the EGR cooler becoming plugged with hydrocarbon or soot at high mileage. Diagnostic trouble codes (DTCs) for EGR cooler efficiency below threshold (DTC P0401) and/or insufficient EGR flow at idle (DTC P2457) are stored when the malfunction indicator light is illuminated.
- 102093842011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26C (80F) and may increase to 1200 RPM at -40 C (-40F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- 10209377Some 2011-2012 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P2073 and/or P2074 stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.
- 10206863Customer Satisfaction Program 21M04 Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457
- 10205475Some 20112014 F-Super Duty vehicles equipped with 6.7L diesel engine may experience an exhaust leak due to broken exhaust manifold studs. New parts have been released to service this condition. Replace the exhaust manifold on the side with a broken stud. On cylinders 1,2,3,5,6 and 7 use stud part number W715713-S431. If replacing the studs on cylinders 4 and/or 8 use stud part number W717172-S900 and replace both studs and install new spacers and heat shields on the affected side(s). Refer to Workshop Manual, Section 303-01. Part numbers: heat shield left side, FC3Z-9Y427-A and DC3Z-9A462-B for the right side. Spacer part number FC3Z-00810-A. Exhaust manifold part numbers: DC3Z-9430-A (right) and DC3Z-9431-A (left). Exhaust Manifold Gasket FC3Z-9448-A. Exhaust Manifold Nut W701706-S430.
- 102050296.7L Diesel - fuel knock at idle with malfunction indicator lamp (MIL) Illulminated with multiple diagnostic trouble codes (DTCS)
- 10205022Torqshift Transmission - Malfunction indicator lamp (MIL) diagnostic trouble codes (DTCS) P0751, P0730 and/or P2700
- 102050146.7L Diesel - Fuel knock at idle with malfunction indicat or lamp (MIL) Illuminated with multiple diagnostic trouble codes (DTCSF)
- 102049996.7L Malfunction indicator Lamp (MIL) Illuminatedc with diagnostic trouble codes (DTCS p208E, p218F, p204F
- 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
- 1020498649 CFR Part 579.5 Monthly Communications - January 2016
- 10204983Exterior Mirror - Tubular stainless steel west cpast style mirror - Loose mounting bracket
- 10194421Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.
- 10186678Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
- 101865672011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.
- 10179325Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.
- 10170992Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
- 10164598Some remanufactured 6.7L diesel engines recently installed in 2011-2014 F-Super Duty vehicles may exhibit a lack of power with engine oil temperature (EOT) exceeding 125C (257F) under loads. This may also be accompanied by REDUCED ENGINE POWER being displayed in the message center and the coolant temperature gauge indicating H. This symptom may be due to a missing metering cup plug in the upper oil pan causing reduced oil flow through the oil cooler. Remanufactured engines built on 1-Mar-2019 and through 13-May-2019 may be affected. If a vehicle exhibits this concern, use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Include the engine serial number and engine build date in the report. The dealership may be contacted for further details and possible repair direction.
- 10164508Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
- 10163595Customer Satisfaction Program 18M05 Certain 2011-2012 Model Year F-450 and F-550 Vehicles Equipped with a 6.7L Engine Turbocharger Extended Warranty Coverage
- 10162082Some 2011-2019 F-Super Duty vehicles equipped with a 6.7L engine may come in for scheduled maintenance on the engine mounted fuel filter. When reconnecting a fuel line quick connect fitting back onto the engine mounted fuel filter housing, push the connector all the way onto the fuel filter connection port. For some vehicles, you may need to depress a retainer clip to lock the quick connect port into place. Once the fitting is latched fully onto the connection port, pull straight backward on the fuel line to verify it is fully latched onto the connection port. Do not bend the fuel line connection when pulling to verify it is connected. Refer to Workshop Manual sections 310-00 for details on quick connect fittings.
- 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
- 10160885Some 2005-2019 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet
- 10160871Some 2011-2016 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a lack of power and/or illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0299 in the powertrain control module (PCM). This may be due to the charge air cooler (CAC) outlet tube assembly becoming disconnected at the throttle body or a separation at the CAC tube crimp clamp. To resolve this concern, follow the Service Procedure steps to replace the CAC outlet tube assembly.Follow the service procedure steps to correct the condition.
- 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
- 10156889Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.
- 10155577Some 2011-2019 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking/tapping noise traced to the reductant injector.
- 10153984Certain 2011-2012 Model Year 6.7L F-450-F-550 Chassis Cab Vehicles Over 14K GVWR - NOx Sensor Extended Warranty Coverage
- 10152467Some 2011-2019 F-Super Duty, 2015-2019 Transit, 2016-2019 F-650/F-750 and 2018 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the aftertreatment system. Use of these cleaning tools may void the emissions warranty of the hot end aftertreatment exhaust system and the attached emissions sensors.
- 10144202When performing diagnostics for DTCs P2201, P2452, P2459, P246C and/or P2463, a manual regeneration and diesel particulate filter (DPF) parameter reset using the appropriate scan tool may need to be performed. To perform the manual regeneration, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Manual Regeneration. The scan tool may indicate that a regeneration of the DPF is not recommended at this time, selecting YES on this screen will allow the regeneration process to complete. To perform the DPF parameter reset, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Parameter Reset.
- 10144185Some 2011-2012 F-250/F-350 and 2011-2015 F-450/F-550 vehicles equipped with a 6.7L diesel engine built on or before 9-Dec-2014 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2043, P205C and/or P205D. Follow the Service Procedure steps to correct the condition.
- 10140328Some 2011-2018 F-Super Duty 6.7L diesel equipped vehicles may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 ?F (65 ?C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval.
Every Ford F-550 SD model year
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