2009 Ford Taurus
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Owner complaints
64 complaints9 involved a crash1 involved a fire9 injuries
What owners report most
Latest complaints
- Service brakes · Unknown or other · Wheels
Every couple weeks when driving slowly around a corner, the brakes will all of a sudden come on & stop my car. If I had anyone behind me, I would have had several collisions, by now. My mechanic has looked at the brakes, wheels, etc., & cannot find the problem. I am VERY concerned about this defect. PLEASE HELP!
- Suspension
Car shop replaced front suspension struts 1/23/19. I told owner that made the clunking noise ever worse. Kevin said well, your car needs lower control arms, bushings, &engine mount. Had that done by same car shop on 9/16/2019. I told Kevin that did not take care of clunking noise. I took car to an…
Car shop replaced front suspension struts 1/23/19. I told owner that made the clunking noise ever worse. Kevin said well, your car needs lower control arms, bushings, &engine mount. Had that done by same car shop on 9/16/2019. I told Kevin that did not take care of clunking noise. I took car to an auto shop where I moved to for maintenance. They told me my struts were bad. Called Kevin in Fayetteville & the struts were going out of warranty later that week. I drove up there & the replaced struts on 1/27/2020, under warranty but charged me labor. The clunking continued. Around 6/29/2022, my car steering locked up while I was driving on a busy street. I turned the car off & waited a minute to restart. It drove properly then. I took it to auto shop & the owner said the struts were bad. This would be the 3rd set of struts since 1/23/2019. This car shop owner told me the problem read the strut bearings and they’d never been replaced. Owner said that is the base component of strut replacements. According to my invoices, I don’t see a charge either time for “strut bearing”. I’ve filed a Complaint with the Arkansas Attorney General’s Office in Little Rock. I asked for money reimbursement for all the charges from Kevin so I can have the local car shop (being the same one that told me strut bearings not being done) was do this 3rd set of front struts. The response to AR Attorney General from Kevin is a joke! I have all documents pertaining to this.
- Power train
On 4 separate occassions, my 2009 Ford Taurus limited automatic transmission dropped out of gear while I was accelerating slowly away from a stop The times they have occurred Is from a stop sign into traffic. It dropped out of gear at about 5 mph and made a growling noise. . I put my foot on the…
On 4 separate occassions, my 2009 Ford Taurus limited automatic transmission dropped out of gear while I was accelerating slowly away from a stop The times they have occurred Is from a stop sign into traffic. It dropped out of gear at about 5 mph and made a growling noise. . I put my foot on the brake. When I started it again everything worked fine. . I was leaving a parking lot and I had reached a speed of 5-15 mph when there was no longer any gear, then it slammed into gear for a moment, went a few feet, then dropped out again, then slammed into gear again. I was able to coast to the curb in a residential area and turn the engine off. Fortunately no traffic was coming.Another time I pulled into traffic and slipped out of gear Iwas able to back up only and parked it. Then several hours later I started the engine again and had no further trouble. so far. I was checking out recalls and service bulletins on it today and I found that other owners reported similar problems. If I had been pulling out into traffic and my transmission failed the way it did, there could easily have been an accident. THIS IS A VERY SERIOUS ISSUE !!!!!!!
- Forward collision avoidance › Automatic emergency braking · Service brakes · Unknown or other
While driving my 2009 ford taurus 83,000m the breaks hard stop on its own, it was hard enough that if me and my passenger was not wearing our seat belts it would have smashed his face into the dash and my face into my steering wheel, we were on a side street turning left and as I was accelerating…
While driving my 2009 ford taurus 83,000m the breaks hard stop on its own, it was hard enough that if me and my passenger was not wearing our seat belts it would have smashed his face into the dash and my face into my steering wheel, we were on a side street turning left and as I was accelerating the breaks hard stopped on its own. The other time the breaks hard stopped was while turning right once again accelerating and almost got rear ended on a very busy main street. There was a time I was driving and my car completely shut down/off on its own I was driving 40mph I had to put it in neutral and start it again while the car was still going over 35mpr. I have had this car less than six months there IS no warning light on it IS very dangerous please fix. Thank you
- Air bags
This vehicle was struck in an accident and no airbag was deployed. It was traveling through an intersection, when a 2012 dodge RAM 1500 turned in to the vehicle from the opposite direction left turn lane. The driver door had to be cut open to extract the driver. So the car was moving and the impact knocked this car in to another vehicle as well.
- Unknown or other
While driving my daughter's vehicle it will randomly stall out or shut off. Dash lights come on, and steering locks up. Both times she was able to get to the side of the road. She restarted the car and it ran and drove normal again. She took it to a mechanic and they can't find the problem. this…
While driving my daughter's vehicle it will randomly stall out or shut off. Dash lights come on, and steering locks up. Both times she was able to get to the side of the road. She restarted the car and it ran and drove normal again. She took it to a mechanic and they can't find the problem. this has happened to her twice in the last two months. She has only owned the car for a little over two months. Both times she was driving approximately 45 miles per hour.
- Power train
The car has low miles for the year 42K. The transmission has always been erratic, hard shifting, holding gears for too long. a new problem that IS happening, in the morning car clunks extremely hard into second gear. I went to accelerate onto a busy road and the transmission banged so hard it…
The car has low miles for the year 42K. The transmission has always been erratic, hard shifting, holding gears for too long. a new problem that IS happening, in the morning car clunks extremely hard into second gear. I went to accelerate onto a busy road and the transmission banged so hard it startled us and lost power. there's a safety concern with this because it lost all power and we were almost hit by an approching car. After doing searches on the internet, I found this IS a common problem with a lot of ford taurus model. The ford company IS apparently aware of this problem in their transmissions and won't do anything about it. I purchased the car with 23K miles on it. As of today, we are concerned about our safety in traffic.
- Unknown or other
The ac blows hot air on the driver side & cold air on the passenger side.the blend door actuator IS bad. It's very hard to get to and very expensive to have replaced. I have seen over 100 complaints on multiple years and models of fords. Especially taurus models. Please force ford to fix their mistakes instead of the vehicle owners paying upwards of 600 bucks to have it done.
- Service brakes
The brakes will activate by themselves with no foot on brake. With no notice it will turn into a full panic stop. Simply driving and all of a sudden the brakes go to full lock. A very very dangerous situation. Once the speed gets below a certain mile per hour it changes. If one stops and turns the…
The brakes will activate by themselves with no foot on brake. With no notice it will turn into a full panic stop. Simply driving and all of a sudden the brakes go to full lock. A very very dangerous situation. Once the speed gets below a certain mile per hour it changes. If one stops and turns the engine off and restarts its fine. This started early this year and now has become more frequent. The last 2 times car was driven this has happened. When it IS scanned its coming up with 2 u codes p0100-20 and p0121-20
- Engine
TL* the contact owns a 2009 ford taurus. The contact stated that the check engine indicator illuminated. The vehicle was taken to an independent mechanic several times for diagnostic testing and the tc valve was replaced. The failure persisted. The manufacturer was made aware of the failure. The vin was unknown. The failure mileage was 164,000.
- Wheels
"Takata recall" while driving my car this has happen twice driving making a turn left and all of a sudden the whell on the passenger just sticks for 10 second couldn't turn just had to wait until it could turn. This IS scary. A car was coming and it could have hit me both times. In motion on a city street turning
- Vehicle speed control
TL* the contact owned a 2009 ford taurus. While reversing out of a parking space at 2 mph and depressing the accelerator pedal, the vehicle suddenly lunged backwards at an abnormal speed. The contact immediately depressed the brake pedal but the vehicle failed to stop. The contact's vehicle swerved…
TL* the contact owned a 2009 ford taurus. While reversing out of a parking space at 2 mph and depressing the accelerator pedal, the vehicle suddenly lunged backwards at an abnormal speed. The contact immediately depressed the brake pedal but the vehicle failed to stop. The contact's vehicle swerved and crashed into a parked vehicle. There were no injuries sustained in the contact's vehicle and it was unknown if the occupants in the other vehicle were injured. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed with a throttle body assembly failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,000. updated 05/05/17*lj *as
- Electronic stability control (esc)
Traction control locks up my front passenger side tire. This happened on 12/27/16 and two other times in the past. Brakes were not applied at the time. The traction control system locked the brake. There a many complaint of this happening on the web in other ford models as well. This could be…
Traction control locks up my front passenger side tire. This happened on 12/27/16 and two other times in the past. Brakes were not applied at the time. The traction control system locked the brake. There a many complaint of this happening on the web in other ford models as well. This could be dangerous. I was pulled left and went off the road. Ford will not respond as they can't reproduce the issue. Someone will get hurt!!! I was doing 20mph when it happened all 3 times.
- Unknown or other
Car comes to a sudden stop on its own without warning no lights or any kind of warning we just bought this car in february of this year.
- Engine
I have had this car for a few years. It had 32,000 mile when I got it. since then every 6 month or so I am driving down the road at highway speed and for no reason the engine just dies and I have to coast of the highway to restart. It start fine and can't get it fail again. Next a few months…
I have had this car for a few years. It had 32,000 mile when I got it. since then every 6 month or so I am driving down the road at highway speed and for no reason the engine just dies and I have to coast of the highway to restart. It start fine and can't get it fail again. Next a few months happens again. This has happen about five or six time in the past 20,000 mile. this happens on open highway and city streets while going straight .the dealer says no information IS ever in the engine computer about any failure. 2009 ford taurus [xxx]. please advise any information. [Xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Electronic stability control (esc) · Steering
Taurus starts from a full stop accelerating and at 40-45 mph the car jerks hard to the right, there IS a grinding noise from drivers side wheel, and the traction control light comes on and can not be turned off. 101 k miles. Just replaced struts, tie rod ends, cv half shafts, and lower control arm/ball joint.
- Air bags · Vehicle speed control
TL* the contact owned a 2009 ford taurus. The contact stated that the vehicle surged and unintentionally accelerated when the passenger side tire struck a sidewalk. The contact depressed the brake pedal; however, the vehicle proceeded to crash into a wall. The front driver side air bag failed to…
TL* the contact owned a 2009 ford taurus. The contact stated that the vehicle surged and unintentionally accelerated when the passenger side tire struck a sidewalk. The contact depressed the brake pedal; however, the vehicle proceeded to crash into a wall. The front driver side air bag failed to deploy. The contact suffered spinal cord injuries that required medical attention. A police report was filed. The manufacturer was not notified. The vehicle was destroyed. The approximate failure mileage was 85,000. updated 02/02/16*lj; updated 04/06/18*jb *tr
- Engine
My daughter-in-law, [xxx], was driving a ford 2007 taurus (108, 000 miles) from ypsilanti, mi to dayton, oh. She had on board her infant (4 months) and toddler (4 years). Everything went smoothly until they entered the subdivision of her parents. For no apparent reason, the car turned off while…
My daughter-in-law, [xxx], was driving a ford 2007 taurus (108, 000 miles) from ypsilanti, mi to dayton, oh. She had on board her infant (4 months) and toddler (4 years). Everything went smoothly until they entered the subdivision of her parents. For no apparent reason, the car turned off while driving. The lights on the dashboard all came on. She lost power steering and was able to pull over and stop the vehicle. She was able to restart the car and proceeded to her parents? Home. Her and her father did subsequent test drives to try and determine the root cause ? They were unsuccessful. She drove home the next day with no problems. She expressed concern to me about her safety and the safety of her children had this random shut down of the vehicle occurred in a situation where she could not pull over to safety. She specifically expressed concern about the one-lane traffic diversions that occurred during road construction along the freeway. She was concerned that stopping and starting the vehicle in this high traffic density locations could present a dangerous situation for her and her kids. vin unavailable 'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr*jb
- Fuel/propulsion system · Service brakes
Step hard on brake pedal in panic stop & gas pedal went down to speed up car pedal are to close together or need to be different height so both don't go down at once it has happen about five times. *tr
- Air bags
TL* the contact owns a 2009 ford taurus. The contact stated that while driving 45 mph, another vehicle failed to yield right-of-way and crashed into the front passenger's side of the contact's vehicle. the air bags failed to deploy. The vehicle was destroyed and a police report was filed. The…
TL* the contact owns a 2009 ford taurus. The contact stated that while driving 45 mph, another vehicle failed to yield right-of-way and crashed into the front passenger's side of the contact's vehicle. the air bags failed to deploy. The vehicle was destroyed and a police report was filed. The contact sustained several fractured bones in the chest. The manufacturer was notified of the failure. The failure mileage was 59,000.
- Vehicle speed control
2009 ford taurus. consumer writes in regards to vehicle sudden acceleration. *smd the consumer experienced sudden acceleration on three separate occasions. He immediately tried to shift the transmission into neutral or park position and there was a loud clunk sound. Within a second or so, he…
2009 ford taurus. consumer writes in regards to vehicle sudden acceleration. *smd the consumer experienced sudden acceleration on three separate occasions. He immediately tried to shift the transmission into neutral or park position and there was a loud clunk sound. Within a second or so, he turned the ignition to the off position. He then re-started the car and it resumed its normal operation. the consumer stated each time, he was stopped at a light, with his foot on the brake. The engine increased slightly during the first two incidents;perhaps several hundred rpm.
- Vehicle speed control
I was driving this 2009 ford taurus that I just got from the dealer ship.i was at a stop and there were people infront of me when I went to move forward I tapped on the gas pedal and it accelerated really fast and all of a sudden I hit the back of a van and my air bag went off ..i took it in to the…
I was driving this 2009 ford taurus that I just got from the dealer ship.i was at a stop and there were people infront of me when I went to move forward I tapped on the gas pedal and it accelerated really fast and all of a sudden I hit the back of a van and my air bag went off ..i took it in to the dealership and they said the throttle was sticking , I believe that when I tapped the gas it stuck and accelerated fast making the car hit someone else ..my bumper IS cracked and my airbag went off ....i believe that it was faulty and that this should be taking care of and paid for ...i will be contacting a lawyer to exhausted all my options ....this problem needs to be fixed before some one really gets hurt ...i want to be contacted [xxx].... information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Engine · Fuel/propulsion system · Vehicle speed control
My wife and grandson were entering the toll way via the ramp, as she merged into 75 mph traffic she increased her speed to match. As she did she let up off the accelerator but the car kept increasing speed. She realized that the throttle was stuck and started to pump the petal in hopes to free it.…
My wife and grandson were entering the toll way via the ramp, as she merged into 75 mph traffic she increased her speed to match. As she did she let up off the accelerator but the car kept increasing speed. She realized that the throttle was stuck and started to pump the petal in hopes to free it. It did not free and was still increasing speed. She then in her panic could only stomp on the brake as hard as she could. Thankfully this slowed her enough to allow her to get the car over to the shoulder as semi trucks went by her at 70 mph. With the brakes on the car smoking like crazy she got the car slowed enough to throw the car into park. When she did the engine revved to almost redline and she shut the car off. She was very shaken as well as my grandson. She called me and it just so happened that I was nearby and met her along side of the busy toll way. She told me what happened so I went to the car and started it. It immediately revved to almost re line and I shut it off. The gas pedal seemed to work fine to me but would only increase the rpm's but not go below 4500. I called a tow truck and towed the car to sturgis michigan ford dealer. 269-651-7728. The service department IS suppose to look the car over and let me know what was wrong with it. *tr
- Vehicle speed control
TL* the contact owns a 2009 ford taurus. The contact stated that while driving approximately 70 mph and releasing her foot from the accelerator pedal the vehicle would not decelerate. The contact immediately depressed the brakes and placed the vehicle into park. The engine rpms increased to 4500…
TL* the contact owns a 2009 ford taurus. The contact stated that while driving approximately 70 mph and releasing her foot from the accelerator pedal the vehicle would not decelerate. The contact immediately depressed the brakes and placed the vehicle into park. The engine rpms increased to 4500 after shifting the vehicle into park. The vehicle was later towed to a dealer. The vehicle was not diagnosed. The manufacturer was not contacted. The failure and current mileage was approximately 106,000. *tr
- Air bags
TL* the contact owns a 2009 ford taurus. The contact stated that while driving 45 mph, another vehicle crashed into the front of the contacts vehicle. the air bags failed to deploy. A police report was filed and the driver sustained several broken bones, bruises and lacerations. The driver of the…
TL* the contact owns a 2009 ford taurus. The contact stated that while driving 45 mph, another vehicle crashed into the front of the contacts vehicle. the air bags failed to deploy. A police report was filed and the driver sustained several broken bones, bruises and lacerations. The driver of the second vehicle also sustained minor injuries. The contacts vehicle was destroyed. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vin was not available. The failure and current mileage was 60,000. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
- 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
- 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
- 10095858Some 2007-2016 edge/mkx/flex/mkt/mkz/mks/taurus/taurus police/explorer/explorer police equipped with all wheel drive (AWD) and built on or before 30-jun-2016 may exhibit a ticking and/or knocking noise coming from the driveline area. To identify this noise, refer to workshop manual (wsm), section 100-04, and follow the symptom chart. If the source of the noise IS identified as the ptu and/or internal to the ptu, disassemble ptu assembly. Refer to updated wsm, section 308-07. If the ptu IS determined to be repairable, utilize kit gb5z-7p258-a and the included instruction sheet. For claiming, use causal part 7p258 and applicable labor operations in section 07 of the service labor time standards (slts) manual.
- 10095184Replacing the original equipment sync/navigation system with either an aftermarket sync/navigation kit or modifying original sync/navigation parts to provide additional features IS not recommended nor supported on any ford, mercury or lincoln vehicle. Only approved genuine ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: monroney label (window sticker), professional technician society (pts) oasis tab select sync or hvbom. For genuine ford accessories use: pts workshop tab select dealer installed accessory or accessory installation.
- 10091151Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10090681Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a concern with the brakes and suspension category indicating service IS required due to a brake system warning lamp being illuminated. If the park brake was applied when the vhr was gathering data from the major vehicle systems, the brakes and suspension message will be reported as the vhr looks for any warning lamps illuminated in the instrument cluster. Rerun the vhr with the engine on and vehicle in park, and ensure the park brake IS disengaged. If the sync vhr IS still reporting a concern to the customers sync owners account, refer to the appropriate workshop manual section for diagnosis by dtc or symptom. Starting in 2015 not all sync equipped vehicles support vhr, refer to the owners manual for vhr operation.
- 10056170Lincoln/ford: on some vehicles and trucks, there IS a popping, squealing, binding or grinding noise come from power seats when moving backwards or forward. Model 2009-2015 F-150, taurus, flex, MKT, MKS, f-super duty, explorer.
- 10053274Ford/lincoln: on some vehicles, transmission 5TH gear start at stop, speed control drops or inoperative, backup camera on in drive, 5TH gear start from stop and transmission slipping or neutral out, due to digital transmission range (tr) sensor high resistance. Models 2009-11 edge, taurus, flex; 2009-11 MKS, MKX, MKT.
- 10039155Ford: there may be a rough idle or misses while the malfunction light IS on. There are mutliple possible trouble codes stored.
- 10039053Ford: if there IS an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration.
- 10038965Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. This IS a software problem.
Every Ford Taurus model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.