2014 Ford Taurus

Recalls

5 recalls name the 2014 Ford Taurus. Newest first.

• Power train › Axle assembly › Axle shaft

  Nov 10, 2020NHTSA 20V69200015,587 vehicles

  Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

  Risk and remedy

  Risk

  The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

  Full recall details →

• Suspension › Rear

  Feb 10, 2020NHTSA 20V072000211,207 vehicles

  Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

  Risk and remedy

  Risk

  A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

  Full recall details →

• Fuel system, gasoline › Delivery › Fuel pump

  Aug 25, 2016NHTSA 16V62100077,502 vehicles

  Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

  Risk and remedy

  Risk

  A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

  Remedy

  Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

  Full recall details →

• Power train › Axle assembly › Axle shaft

  Jul 2, 2014NHTSA 14V39300083,250 vehicles

  Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013.…

  Risk and remedy

  Risk

  If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

  Remedy

  Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

  Full recall details →

• Exterior lighting

  May 29, 2014NHTSA 14V285000183,425 vehicles

  Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania…

  Risk and remedy

  Risk

  This corrosion may result in a short circuit, increasing the risk of a fire.

  Remedy

  Ford will notify owners, and dealers will replace the license plate lamp assemblies, free of charge. The recall began on July 26, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S08. Note: Under program 14R01, Ford will notify owners in non-corrosion states, and, at the customer's request, dealers will replace the license plate lamp assembly.

  Full recall details →

Owner complaints

What owners report most

1. Steering65
2. Fuel/propulsion system55
3. Electrical system29
4. Unknown or other20
5. Engine16
6. Fuel system, gasoline16
7. Exterior lighting13
8. Power train12
9. Service brakes9
10. Suspension8

Latest complaints

• Sep 4, 2026VA
  Fuel/propulsion system
  This car has left me stranded multiple times. Took to dealership to find out the fuel pump that had been replaced at 90,000 was dead. Catalytic converter replaced at 125,000. Replaced fuel pump control module, fuel pump and sending unit for the 2nd time in 2014 Ford Taurus SEL AWD with 132,000…

  This car has left me stranded multiple times. Took to dealership to find out the fuel pump that had been replaced at 90,000 was dead. Catalytic converter replaced at 125,000. Replaced fuel pump control module, fuel pump and sending unit for the 2nd time in 2014 Ford Taurus SEL AWD with 132,000 miles. Now it is sending a check engine code P0461 which is most likely due to the recent replacement messing with PCM values. The 3.5 DOHC engines should be recalled as well for the fuel system issues along with the other models recalled.

• Jul 16, 2026NC
  Back over prevention › Warnings
  My rear-view (back-up) camera displays the image “reversed” when I put the vehicle in reverse, meaning the direction of what I see doesn’t match the direction the vehicle is actually moving. This is dangerous because it can confuse the driver when judging distances and steering or aligning the car…

  My rear-view (back-up) camera displays the image “reversed” when I put the vehicle in reverse, meaning the direction of what I see doesn’t match the direction the vehicle is actually moving. This is dangerous because it can confuse the driver when judging distances and steering or aligning the car while backing up, increasing the risk of hitting a person, child, or parked object—especially in tight spaces, at low speeds, or when visibility is limited (night, rain, or glare). I’m requesting inspection and corrective action to ensure the camera feed is properly oriented and reliable before the vehicle is used for reversing maneuvers.

• May 6, 2026NY
  Steering
  Hello - the steering wheel has become very difficult to turn including inability to turn to the right or left at times, and seems to increase over time but has decreased while remaining stiff/difficult at times.I thought it was related to low/missing power steering fluid or the weather because the…

  Hello - the steering wheel has become very difficult to turn including inability to turn to the right or left at times, and seems to increase over time but has decreased while remaining stiff/difficult at times.I thought it was related to low/missing power steering fluid or the weather because the steering improved on a warm/warmer day. When I tested the weather theory it was another warm/hot day and later in the day meaning the car didn't require as much or any warm up as it usually does on cold days/earlier in the day. The steering was so difficult I couldn't turn the wheel to the right at all and it was extremely hard to turn to the left but less than difficulty trying to turn to the right. I checked under the hood and didn't see anything for power steering, and later learned the 2014 Ford Taurus does not require power steering fluid. This is a safety concern because it means drivers can't steer at all or only with extreme difficulty increasing the potential for vehicle accidents. I don't know/can't say if this is negatively impacting other parts of the vehicle.

• Apr 16, 2026MD
  Fuel/propulsion system
  There is a recall on 2014 Ford Taurus’ but my VIN does not pop as one that is effective, yet I have all the symptoms. My fuel pump control module, and other various parts of my fuel pump keep failing. Completely lost power in my gas pedal today while on the highway. Couldn’t speed up or do…

  There is a recall on 2014 Ford Taurus’ but my VIN does not pop as one that is effective, yet I have all the symptoms. My fuel pump control module, and other various parts of my fuel pump keep failing. Completely lost power in my gas pedal today while on the highway. Couldn’t speed up or do anything. Once I came to a stop, the car wouldn’t start. It would just crank but no turnover. This fuel pump issue has happened 3 times now, but my car is not listed up the recall list. I feel that this is a safety issue and falls under all the same issues that others are having. Can provide receipts showing the previous repairs.

• Mar 26, 2026VA
  Service brakes
  Foot pedal parking brake stopped holding it's position. Pedal will move up and down, and parking brake light remains illuminated, but the system is not actually holding pressure on the parking brakes. Failure is caused by a small plastic piece that is used against metal components in the parking…

  Foot pedal parking brake stopped holding it's position. Pedal will move up and down, and parking brake light remains illuminated, but the system is not actually holding pressure on the parking brakes. Failure is caused by a small plastic piece that is used against metal components in the parking brake assembly and eventually breaks. This can cause the vehicle to roll unintentionally and increase the risk of an accident. This issue has already been reported for the same vehicle as mine under NHTSA Campaign Number: 11113016 and I suspect it has been reported under additional models and years as well since it is a commonly reported issue on internet forums, yet no investigation or recall has been performed. The only remedy is to purchase a new parking brake assembly from Ford for more than $300, plus labor. Ford will continue to profit from the issue which is why the NHTSA needs to assist before (more) deaths and property damage occur.

• Dec 5, 2025TX
  Unknown or other

  The backup camera will sometimes produce a grainy image or prompt a warning the camera isn't working. This issue has been noticed for other vehicles and issued a recall for the Ford Taurus but doesn't cover my vehicles year, 2014. The 2015 recall affects 2015 and later tauruses, 25V695000.

• Nov 14, 2025NY
  Electrical system

  When putting car in reverse backup, camera works intermittently.

• Oct 23, 2025VA
  Unknown or other
  The rearview camera system intermittently fails to display an image when the vehicle is shifted into reverse. At times, the screen remains black or frozen instead of showing the live rear view. The camera and wiring are still installed and available for inspection upon request. When the rearview…

  The rearview camera system intermittently fails to display an image when the vehicle is shifted into reverse. At times, the screen remains black or frozen instead of showing the live rear view. The camera and wiring are still installed and available for inspection upon request. When the rearview camera fails, I cannot see behind the vehicle while reversing. This creates a risk of collision with objects, other vehicles, or pedestrians—particularly in driveways, parking lots, or areas where children or pedestrians may be behind the car. The lack of a working camera significantly reduces rear visibility and situational awareness. The issue occurs intermittently, and while I have experienced it multiple times, it has not yet been officially diagnosed or confirmed by a dealer or service center. However, I have learned that similar camera failures have been recalled for the same make and model from 2015–2025, which suggests the 2014 model may also be affected by the same defect. No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives specifically for this issue, but it is available for inspection if needed. There were no warning lamps, error messages, or prior indications before the failure. The issue began occurring a month ago and has continued intermittently since then without warning.

• Oct 11, 2025NJ
  Unknown or other
  Ford recalls vehicles due to issue with rearview cameras, because their rearview cameras can go blank or display a distorted image. According to the National Highway Traffic Safety Administration, this a safety issue. I have a 2014 Ford Taurus SEL with the rearview camera can blank and give me a…

  Ford recalls vehicles due to issue with rearview cameras, because their rearview cameras can go blank or display a distorted image. According to the National Highway Traffic Safety Administration, this a safety issue. I have a 2014 Ford Taurus SEL with the rearview camera can blank and give me a msg to contact my dealer or display a distored image. I have contacted Ford on this problem and they responded with they will note it. I feel that since this is a safet concern that my vehicle should be included in the recall. My vehicle only has approx 52,000 miles on it.

• Sep 15, 2025OH
  Electrical system · Unknown or other

  Back up camera doesn't work most of the time, and some times it's upside down!!!! Should be under the current recall, but my make/model year isn't covered!!!

• Sep 10, 2025NY
  Back over prevention
  The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(R). The vehicle was taken to an independent mechanic, where the contact was informed that…

  The contact owns a 2014 Ford Taurus. The contact stated that the back over prevention camera failed to operate as needed, with a blank image displayed on the screen while the vehicle was shifted into reverse(R). The vehicle was taken to an independent mechanic, where the contact was informed that the camera could not be repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The contact was then referred to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was unknown.

• Jul 3, 2025OK110,000 mi
  Back over prevention

  The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 110,000. The VIN was not available.

• Jul 2, 2025IN
  Unknown or other
  Ford has just announced a recall for certain model year Taurus and Fusion vehicles regarding malfuntion of the backup camera. My 2014 Taurus is not included in the recall, notwithstanding the fact that it exhibits the same malfuntioning characteristics as those included in the recall: sometimes…

  Ford has just announced a recall for certain model year Taurus and Fusion vehicles regarding malfuntion of the backup camera. My 2014 Taurus is not included in the recall, notwithstanding the fact that it exhibits the same malfuntioning characteristics as those included in the recall: sometimes presenting a black screen, sometimes presenting an upsidedown image, and occasionally presenting a correct image. The camera began exhibiting these characteristics about four years ago. I believe that the recall population should be extended to include the 2014 Taurus.

• Mar 31, 2025MI140,000 mi
  Fuel system, gasoline · Fuel system, gasoline › Delivery › Fuel pump
  The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was…

  The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.

• Mar 6, 2025IL
  Service brakes

  When placing the car in park, the brakes do not engage fully or right away. The vehicle rolls before coming to an abrupt and rough stop. When shifting the car out of park, the brakes make a loud noise. This causes a potential collision, or unintentionally hitting a pedestrian.vehicle has not been inspected due to cost related issues to the vehicle owner.

• Jan 16, 2025CO
  Engine · Service brakes · Vehicle speed control
  Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics…

  Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.

• Jan 16, 2025KS
  Fuel/propulsion system
  The engine light came on and was scanned for engine code P0430 (Catalyst System Efficiency Below Threshold Bank 2). Upon further research, it appears that a catalytic converter has started failing. I was able to clean the catalytic converter, but they are very expensive to replace. Ford issued an…

  The engine light came on and was scanned for engine code P0430 (Catalyst System Efficiency Below Threshold Bank 2). Upon further research, it appears that a catalytic converter has started failing. I was able to clean the catalytic converter, but they are very expensive to replace. Ford issued an extended warranty for this part, but did not issue a recall, despite this being an issue on multiple vehicles. This warranty is 10 years on the Police Interceptor Sedan (Taurus Platform), and 11 years on the Police Interceptor Utility (Explorer Platform). My car's mileage was at approximately 103,000 miles when the light came on. Both warranties extend to 120,000 miles, and my car was two months older than 10 years when this occurred. I contacted Ford through multiple avenues, even writing a letter to Ford Consumer Affairs, and they all declined to extend their warranties to the Ford Police Interceptor Sedan despite the fact that it is identical to the Ford Police Interceptor Utility when it comes to the engine, transmission, PTU, and all components related to those parts, including the catalytic converter. This is a known issue that should have been a recall in the first place, but Ford should at least have the same warranty issued to both cars as the part and failure of said part are identical. I would greatly appreciate it if you guys contacted Ford and told them to extend this warranty to 11 years to match the warranty for the Police Interceptor Utility. I have also attached my letter to Ford Consumer Affairs for reference. [XXX] [XXX] Thanks so much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Jan 3, 2025TX85,000 mi
  Engine and engine cooling
  The contact owns a 2014 Ford Taurus. The contact stated that while his son was stopped at the drive-thru, the temperature gauge indicated that the engine was overheating. The contact's son turned off the vehicle and waited for the engine to cool down before restarting. Upon inspection under the…

  The contact owns a 2014 Ford Taurus. The contact stated that while his son was stopped at the drive-thru, the temperature gauge indicated that the engine was overheating. The contact's son turned off the vehicle and waited for the engine to cool down before restarting. Upon inspection under the hood, the contact discovered that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir, but the failure recurred while driving and there was coolant leaking onto the ground while the vehicle was parked. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.

• Dec 12, 2024PA91,000 mi
  Engine and engine cooling
  The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to immediately restart and experienced rough driving and would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the water pump was faulty causing water to leak onto the air…

  The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to immediately restart and experienced rough driving and would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the water pump was faulty causing water to leak onto the air compressor. The contact was informed that the water pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.

• Oct 15, 2024MI
  Electrical system

  rear view camera image is blank, distorted or inverted on 2014 Ford Taurus. Never know which will happen when car is put into reverse.

• Aug 30, 2024FL
  Unknown or other
  During my vacation in the USA 2014 i bought the used car with the named VIN. The car was exported from the USA to Switzerland. He is still in service until today. The car is not listed in your database. I can't imagine, that this car escapes from the "screen", after exporting, like "out of sight…

  During my vacation in the USA 2014 i bought the used car with the named VIN. The car was exported from the USA to Switzerland. He is still in service until today. The car is not listed in your database. I can't imagine, that this car escapes from the "screen", after exporting, like "out of sight, out of mind". I am aware of various recalls for this type of vehicle and i suspect that my vehicle is one of them. There has not been an incident so far, but why am I not hearing anything? It's a matter of principle. Sincerely Yours [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

• Aug 12, 2024PA99,000 mi
  Fuel system, gasoline
  The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times…

  The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.

• Jul 24, 2024MS
  Power train
  My 2014 Ford Taurus SEL transmission when driving and when the shifting begins, the car shudders in 3rd and 4th gear, when it passes the 4 gears, then the vehicle runs smooth. I would like to report this because this is not normal for a transmission to do this. I do not believe it is a Torque…

  My 2014 Ford Taurus SEL transmission when driving and when the shifting begins, the car shudders in 3rd and 4th gear, when it passes the 4 gears, then the vehicle runs smooth. I would like to report this because this is not normal for a transmission to do this. I do not believe it is a Torque converter. Ford Dealership said it was a Torque Converter. I took it to Aamco Transmission and had it looked at and the person that worked on it, he did not believe it was a Torque Converter. I had Aamco to check this and all they did was changed my Transmission Fluid. The problem came back. I believe this is a defect in the Transmission. I did some research and come to believe it is the body valves inside the Transmission causing this problem. I am sure this could be a safety hazard to me while driving. I believe the Transmission could lock up and cause a crash. I will upload the work order. This has been going on since March 2023 and I have no solution to this problem. I wanted to see if you can help with this problem and get it recalled.

• Jun 23, 2024OR
  Steering
  Power steering system failed. Internal electrical motor and / or steering angle sensor failed as diagnosed using scanning software. Failure results in requiring extreme effort to turn the steering wheel causing an unsafe situation. At low speeds, steering is nearly impossible and the steering wheel…

  Power steering system failed. Internal electrical motor and / or steering angle sensor failed as diagnosed using scanning software. Failure results in requiring extreme effort to turn the steering wheel causing an unsafe situation. At low speeds, steering is nearly impossible and the steering wheel itself stresses to a point which causes concern of additional mechanical failure. Vehicle has less than 100,000 miles of use. All heat generated by the engine, transmission, turbocharger and catalytic converter are transferred to air which flows over the power steering assembly which is located directly behind all of these components in the engine bay. Ford has recalls on this steering assemble on previous year vehicles. The solution for preceding vehicles was adding a heat shield to the power steering assembly. The heat shield helps block radiative heat from the catalytic converter but is insufficient in preventing convective heat transfer to the power steering assembly’s electronics. The result is internal electrical failure of the power steering assembly. A smaller person may not be able to control the vehicle upon failure.

• Apr 30, 2024LA65,000 mi
  Visibility
  The contact owns a 2014 Ford Taurus. The contact stated while entering the vehicle, she noticed that the front passenger's side window was cracked. The glass was replaced at the residence by Delhi Glass Repair mobile technician. Additionally, the contact stated while reversing, she noticed that the…

  The contact owns a 2014 Ford Taurus. The contact stated while entering the vehicle, she noticed that the front passenger's side window was cracked. The glass was replaced at the residence by Delhi Glass Repair mobile technician. Additionally, the contact stated while reversing, she noticed that the rear windshield was cracked at the center. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 11008948While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
• 10254138All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
• 10228876Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
• 10205031Touchscreen navigation system - arabic language - blank screen
• 102050086F35 Transmission - Fluid leak at left side halfshaft seal - built on or before 10/14/2013
• 1020498749 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
• 1020498649 CFR Part 579.5 Monthly Communications - January 2016
• 102049792.0 GTDI/2.3L - Front wheel drive - Bibration and/or grinding/banging/clicking noise
• 10201034Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
• 10183767Some 2012-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module (FDIM) or an improper software configuration of the FDIM.
• 10180428Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
• 10172972SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.
• 10164596Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10164497For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
• 10163573Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z-14S411-ZEA or CU2Z-14S411-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
• 10162086Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, collision warning, and/or collision avoidance system with a Pre-Collision Assist Not Available, Collision Warning Not Available, and/or Adaptive Cruise Fault message present in the instrument panel cluster (IPC) and diagnostic trouble code (DTC) U3000:49 present in the cruise control module (CCM). To resolve the condition, reprogram the CCM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 9E731 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
• 10160931On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
• 10160880Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10159494SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
• 10159489Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
• 10156877Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10156869Some 2011-2019 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. To resolve the condition, reapply adhesive to the headliner mounting bracket.
• 10155565Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness (14S411) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.
• 10155557Some 2011-2019 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. To resolve the condition, reapply adhesive to the headliner mounting bracket.
• 10153969Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford are not reimbursable through the Ford Motor Company warranty system. Please see the Warranty and Policy Manual for further information on Ford Licensed Accessories.
• 10152473For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. For all turbocharged engine applications, the turbocharger oil supply filter (6C683 gas engine/6L625 connector style or 6A968 diesel engine) must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
• 101524662013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.
• 10149778Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. The use of unapproved fluid or improper transmission fluid level can lead to reduced vehicle performance and transmission damage that is not covered under warranty. Use only Mercon LV Automatic Transmission Fluid, XT-10-QLVC (US), CXT-10-LV12 (Canada). Use only the Transmission Fluid Exchanger process when performing service intervals. Check and adjust transmission fluid level only at normal operating temperatures of 82?C-93?C (180?F-200?F). The fluid adjustment procedure requires using the appropriate Ford scan tool or equivalent to verify fluid temperature. For optimum performance at high speeds, adjust fluid level to the top of the "MIN" mark on the dipstick.
• 10140323The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10138524The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
• 10137131Some 2007-2016 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Police Interceptor Sedan/Explorer/Police Interceptor Utility vehicles equipped with AWD and built on or before 30-Jun-2016 may exhibit a propane or natural gas odor during idle or low speed driving. This may be due to break down of the power transfer unit (PTU) fluid caused by excessive heat. If the source of the odor is identified as originating from the PTU, an idler bearing repair kit is available to repair the PTU. Refer to the Workshop Manual (WSM), Section 308-07. If the PTU is determined to be repairable, utilize kit GB5Z-7P258-A and the included instruction sheet. For claiming use causal part 7P258 and applicable labor operations in section 07 of the Service Labor Time Standards (SLTS) Manual.
• 10137118Some 2014-2018 Taurus vehicles may exhibit the gearshift selector lever bezel door binding, skewed and/or not latching. This may be due to the door post becoming detached from the trim panel door pivot linkage. Follow the Service Procedure steps to correct the condition.
• 10137113Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab  select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab  select Dealer Installed Accessory or Accessory Installation.
• 10137075Some 2011-2017 Taurus/Police Interceptor Sedan vehicles may exhibit a loose and/or sagging headliner near the high mounted stoplamp. This may be caused by the headliner mounting bracket separating from the headliner. Follow the Service Procedure steps to correct the condition.
• 101365972010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
• 10127405Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System (IDS) service tool or Ford J2534 Diagnostic Software, select - Toolbox - Body - Security - PATS Functions - Parameter Reset. Follow the on-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual (WSM), Section 419-01. Missing or lost keys are not warrantable.
• 10109079Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.
• 10109070The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
• 101090122013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3.7L engine, all wheel drive (AWD) and a power transfer unit (PTU) that is being repaired or replaced for an internal failure must also have the vent hose replaced due to contamination in the hose.
• 10095995Some 2010-2016 epas equipped vehicles may exhibit steering related noises. The workshop manual (wsm) diagnostic procedures have been updated in section 211-02. When diagnosing and repairing epas steering noises use the updated procedures.

Every Ford Taurus model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.