2004 GMC Sierra 1500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › GMC › Sierra 1500 › 2004
These records cover every 2004 GMC Sierra 1500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2004 GMC Sierra 1500. Newest first.
Certain federal-mogul replacement wheel hub assemblies with the brand names: national, carquest p/nos. 515020, 515021, 515025, 515053, 515054, 515059, and 515060, shipped between january 23, 2006, and december 20, 2007, sold for light duty and medium duty trucks. the inboard retention nut used to maintain hub bearing assembly can loosen resulting in an ABS…
Risk and remedy
Risk
Wheel separation can result in a vehicle crash.
Remedy
Federal-mogul will notify customers and will replace the hub assembly free of charge. the recall began on february 7, 2008. owners can contact federal-mogul toll-free at 877-489-6659.
Certain federal-mogul national and carquest aftermarket hub assemblies, p/n 515058, sold for use on 2001-2006 general motors 1500 and 2500 4WD trucks. on the subject hub assemblies, the ABS sensor cord departs from the hub assembly at a 90 degree angle. as a result, there IS a fit issue with the brake rotor dust shield interfering with the ABS sensor…
Risk and remedy
Risk
If stopping distance IS limited, a vehicle crash could occur.
Remedy
Federal-mogul will notify its owners and will either credit the customers account or replace the unit. the recall IS expected to begin during june 2006. owners can contact federal-mogul customer service at 1-800-563-8507 ext 3530.
Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes…
Risk and remedy
Risk
This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. In the presence of an ignition source, a fire could occur.
Remedy
Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
On certain vans equipped with sure-lok wheelchair securement systems, the sprocket teeth of the retractor assembly IS out of alignment.
Risk and remedy
Risk
In the event of a vehicle crash, the wheelchair may not be adequately secured possibly resulting in injuries to a wheelchair occupant.
Remedy
Dealers will inspect and replace the wheelchair securement retractors as necessary. sure-lok will handle the repairs for this campaign. owners should contact sure-lock at 1-908-231-1804 or mobilityworks at 1-800-769-8267.
The spare tire and wheel assembly that was provided on certain conversion vehicles will not fit on the front wheel hub due to offset of the wheel. however, it will fit on the rear wheels.
Risk and remedy
Risk
If someone has a flat tire on the front wheel, they will not be able to install the provided spare tire.
Remedy
Dealers will install a spare wheel with the correct offset. owner notification began on june 11, 2004. owners should contact regency at 1-800-989-4727.
Owner complaints
212 complaints8 involved a crash1 involved a fire6 injuries
What owners report most
Latest complaints
- Unknown or other
the person i bought the vehicle from switched out the gauge cluster and lied about the vechiles mileage
- Air bags
The contact’s father owns a 2004 GMC Sierra 1500. The contact stated that after she inserted the key in the ignition and started the vehicle, the front driver’s side air bag exploded, without warning. The contact sustained an injury to her left arm, hand, neck, and head that required medical…
The contact’s father owns a 2004 GMC Sierra 1500. The contact stated that after she inserted the key in the ignition and started the vehicle, the front driver’s side air bag exploded, without warning. The contact sustained an injury to her left arm, hand, neck, and head that required medical attention. The vehicle was not diagnosed or repaired. The contact stated that an unknown dealer was notified of the failure and the contact was advised to call the NHTSA Hotline. The manufacturer was not notified of the failure. The failure was approximately 200,000.
- Air bags › Frontal
When to start truck and air bag in steering wheel exploded.
- Air bags
Went to start truck and the air bag in the steering wheel exploded.
- Electronic stability control (esc) · Visibility › Defroster/defogger/hvac system
When I turn on my air condition the left side blow out hot heat. *tr
- Fuel/propulsion system · Service brakes
Corroded brake lines. This has been reported previously. I was driving down rural road getting ready to turn in my driveway when my brakes gave out. I was lucky enough to be able to get it into the gravel driveway without killing someone. When I looked underneath to find the brake lines were…
Corroded brake lines. This has been reported previously. I was driving down rural road getting ready to turn in my driveway when my brakes gave out. I was lucky enough to be able to get it into the gravel driveway without killing someone. When I looked underneath to find the brake lines were corroded and one had burst. I had part of the line fixed with copper tubing. I have since had 2 more lines burst. As well as a fuel line leak. This has become frustrating.*dt*jb
- Electrical system · Visibility › Defroster/defogger/hvac system › Fan/motor
TL* the contact owns a 2004 GMC sierra 1500. The contact stated that there was a burning electrical odor inside the vehicle. The contact reached out to the manufacturer regarding the failure of the blower fan resister and was informed that the extended warranty had expired. The contact stated that…
TL* the contact owns a 2004 GMC sierra 1500. The contact stated that there was a burning electrical odor inside the vehicle. The contact reached out to the manufacturer regarding the failure of the blower fan resister and was informed that the extended warranty had expired. The contact stated that he never received the notification. The vehicle was taken to cotters GMC (435 hall ave, st mary's, pa 15857, 814-834-2063) and they provide a verbal diagnosis of the blower resister fan and electrical harness failure. The manufacturer was notified. The failure mileage was 102,000.
- Air bags
Dashboard says 'service airbags'
- Air bags
I have GMC sierra 1500 4WD the airbag light come on , if any recall please help
- Engine
TL* the contact owns a 2004 GMC sierra 1500. The contact stated that the valve head was cracked and the anti-freeze was depleted; however, there were no visible leakage. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the engine needed…
TL* the contact owns a 2004 GMC sierra 1500. The contact stated that the valve head was cracked and the anti-freeze was depleted; however, there were no visible leakage. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the engine needed to be replaced. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 131,000.
- Electrical system
TL* the contact owns a 2004 GMC sierra 1500. While operating the vehicle, the instrument cluster gauges flashed off and on and, at times, completely stopped operating. The failure was not diagnosed or repaired. The manufacturer was notified of the failure, but the local dealer was not notified. The vin was invalid. The failure mileage was 97,000.
- Air bags · Steering · Suspension
Me and my two boys where headed home and I was taking a curve at 50mph a went to slow down to 45 when I started to take the curve I heard some kind of metal bone breaking sound and my truck jerked to the oncoming lane and a jerked it back but after that everything went loose and me and my boys went…
Me and my two boys where headed home and I was taking a curve at 50mph a went to slow down to 45 when I started to take the curve I heard some kind of metal bone breaking sound and my truck jerked to the oncoming lane and a jerked it back but after that everything went loose and me and my boys went sideways of of the bank of the curve and we rolled 3 times before we stopped tank up. My air bag didn't go off neither the passenger's airbag. I heard a hissing noise I got my boys out as fast as I could with some help of bystanders breaking the passenger side window so we could crawl out. They carried my boys and helped me hop to the other side of the road. Me and my boys went to the hospital. They were alright thank god I received some injuries to my back, neck, stomach and head. my truck was totaled and ivy hall towing in jacksonville, ar keep my truck and put a lien on it. How they except someone to pay after they were in a wreck and lost their job because no ride to get back and forth. My rollover wreck happened on hwy 107 and cleveland in arkansas on march 21ST 2018
- Electrical system
My truck IS my back-up vehicle that sits in the side driveway most of the time but I drive when I'm transporting large items or moving to a new home. I recently drove it and noticed the speedometer not working and went searching for information about related issues on the internet when I found a…
My truck IS my back-up vehicle that sits in the side driveway most of the time but I drive when I'm transporting large items or moving to a new home. I recently drove it and noticed the speedometer not working and went searching for information about related issues on the internet when I found a recall notice posted on gmc's website but they are saying it's past the "time" allowed to get the problem fixed. I didn't even know that there was a problem or a time frame to get this done because I don't drive this truck much. Now I have to pay for the dealership's inspection of the instrument panel only to have them tell me that it's indeed broke and that they are not going to repair it under the recall. I'm not sure what to do but I'm hopping mad because this IS a problem that other GMC owners probably had repaired but because this was my back-up vehicle, I'm penalized for not having the problem surface earlier before the "time" frame expired. The dealership I currently have my truck at IS sheldon GMC in rochester hills, mi 48307 I can be reached at [xxx] call or text. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *cc *tr
- Fuel system, other › Storage › Fuel gauge system
TL* the contact owns a 2004 GMC sierra 1500. While operating the vehicle, the engine suddenly stalled. It was discovered that the vehicle was out of fuel; however, the fuel gauge indicated that the tank was half full at the time of the incident. The failure was not diagnosed or repaired. The…
TL* the contact owns a 2004 GMC sierra 1500. While operating the vehicle, the engine suddenly stalled. It was discovered that the vehicle was out of fuel; however, the fuel gauge indicated that the tank was half full at the time of the incident. The failure was not diagnosed or repaired. The manufacturer and local dealer (garcia buick GMC, 2721 cerrillos rd, santa fe, nm 87507) were both notified, but no assistance was offered. The vehicle was not repaired. The failure mileage was 160,000.
- Tires
TL* the contact owns a 2004 GMC sierra 800 (na) equipped with yokohama geolandar A/T-S tires, size: LT 285/75/r16 (na). While driving approximately 65 mph, the front end of the vehicle shook and the front passenger side tire blew out. The vehicle was not taken to the dealer. The tire was replaced…
TL* the contact owns a 2004 GMC sierra 800 (na) equipped with yokohama geolandar A/T-S tires, size: LT 285/75/r16 (na). While driving approximately 65 mph, the front end of the vehicle shook and the front passenger side tire blew out. The vehicle was not taken to the dealer. The tire was replaced with the spare. The manufacturer was made aware of the failure and stated that the warranty was expired. The approximate vehicle failure mileage was 101,793 and the tire failure mileage was 14,000.
- Wheels
2004 GMC sierra 1500 sle. goodyear wrangler P255 70r16 dot mdcuc6hr 5211. Tires have approximately 25K miles on them. left rear tire blew due to tread separation. visually inspected tires and checked pressure on all tires before a long road trip. tire blew without warning and am now nervous…
2004 GMC sierra 1500 sle. goodyear wrangler P255 70r16 dot mdcuc6hr 5211. Tires have approximately 25K miles on them. left rear tire blew due to tread separation. visually inspected tires and checked pressure on all tires before a long road trip. tire blew without warning and am now nervous about the remaining tires. Was on interstate 10 at approx 70mph when tire blew, luckily no one was next to me as the rear end of the truck fishtailed into the next lane. was able to pull over safely and put on a spare.
- Electrical system · Electronic stability control (esc)
Battery runs down drained, control panel lights goes out. Ac quit working. vehicle sits in our yard most of the time. we have to charge battery every day in order to go anywhere.
- Service brakes
I purchased this vehicle brand new in 2004 and have taken very good care and almost 100,00 miles in almost 14 years however I applied the brake and all the brak fluid came out I had to drive over a person lawn to avoid hitting a person and a moving vehicle on 7/1/2017 due to rusty brake line and…
I purchased this vehicle brand new in 2004 and have taken very good care and almost 100,00 miles in almost 14 years however I applied the brake and all the brak fluid came out I had to drive over a person lawn to avoid hitting a person and a moving vehicle on 7/1/2017 due to rusty brake line and checking all lines were rusted . I am almost 75 years old and very concerned I was aware the lines were all rusted due to imported brake lines with inferior metals, never heard about and notice or recall.i almost injured a person and hit a car if I did not drive on someones lawn the vehivle was moving about 35 mph .
- Service brakes
Brakes went out as I was pulling into my driveway, brake line corrosion
- Electrical system · Electronic stability control (esc) · Vehicle speed control
Instrument cluster works intermittently. Speedometer, fuel gauge etc, do not work at random times. (While operating the vehicle, or not) the lights on the instrument cluster also dim, flicker, and sometimes go out completely. This particular vehicle has very low mileage, (used as a recreational vehicle, not primary transportation) it was purchased new and has been well maintained.
- Power train · Service brakes
Power train pcm defective with transfer case with bad designing with shoe pump, and brake line corroded and leak. Brake system will not prevent vehicle to stop when brake lines are leak. For my 2004 I was lucky driving on slow speed on city road, and I was able to use emergency brake to stop my truck.
- Service brakes
On january 24, 2017 traveling on pa turnpike at posted speed limit of 70mph, when I applied brakes to slow when approaching slower vehicles. Brake pedal went to the floor and vehicle almost ran into the rear of slower vehicles. Metal brake line ruptured above left front wheel. When inspected, all…
On january 24, 2017 traveling on pa turnpike at posted speed limit of 70mph, when I applied brakes to slow when approaching slower vehicles. Brake pedal went to the floor and vehicle almost ran into the rear of slower vehicles. Metal brake line ruptured above left front wheel. When inspected, all brake lines exhibited extreme rust/corrosion to the point of flaking and thinning. This IS an extreme safety issue which could have resulted in a major collision and would have injured or killed occupants. This problem IS a major known safety defect and needs to be remedied by gm.
- Engine
TL* the contact owns a 2004 GMC sierra 1500. The contact stated the head gasket leaks radiator fluid into the motor. The contact took the vehicle to a certified mechanic that diagnosed that the engine head needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000. The vin was not available.
- Service brakes
TL* the contact owns a 2004 GMC sierra 1500. The contact stated that the brake line had rusted completely. The contact took the vehicle to the dealer but the details of the repairs were unknown. The vehicle was not repaired. The failure milage was not available.
- Service brakes
The brakes on my truck failed due to the brake line corrosion. I pushed on my brakes while backing out of my driveway lost all braking power and had my brake . Luckily I was in my driveway when this happened. All of the brake fluid leaked onto the ground, I had my vehicle towed to the dealership…
The brakes on my truck failed due to the brake line corrosion. I pushed on my brakes while backing out of my driveway lost all braking power and had my brake . Luckily I was in my driveway when this happened. All of the brake fluid leaked onto the ground, I had my vehicle towed to the dealership and had the brake lines replaced. Upon speaking with the service advisor he said that this was common and that the new brake lines were coated and will not rust. None the less the repair cost and towing cost was quite expensive.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006274This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/- 2 MPH at any given speed when looking straight at the needle.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247748Speedometer Needle Accuracy Information.
- 10247747Speedometer Needle Accuracy Information
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10247093Speedometer Needle Accuracy Information.
- 10247092Speedometer Needle Accuracy Information
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246647Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
Every GMC Sierra 1500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.