2011 Hyundai Sonata
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2011 Hyundai Sonata. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
14 recalls name the 2011 Hyundai Sonata. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and…
Risk and remedy
Risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk and remedy
Risk
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk and remedy
Risk
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Remedy
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured December 11, 2009, to October 31, 2010. In the affected vehicles, the Electronic Power Steering (EPS) circuit board may be damaged and result in a loss of power steering assist.
Risk and remedy
Risk
With a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the EPS control unit, free of charge. The recall began May 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 143.
Hyundai Motor America (Hyundai) is recalling certain model 2011-2012 Sonata vehicles. The brake pedal stopper pad can deteriorate allowing the brake light switch plunger to remain extended when the brake pedal is released.
Risk and remedy
Risk
If the brake light switch plunger does not retract as it should when the brake pedal is not being pressed, the brake lights may stay illuminated preventing accurate communication to rearward following vehicles that the vehicle is slowing or stopping. Additionally, if the brake switch plunger is not retracted, then the transmission can be shifted out of PARK without depressing the brake pedal. Either condition increases the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the brake pedal stopper pad with an improved part, free of charge. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 136.
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Elantra vehicles manufactured November 12, 2010, to March 31, 2011, and Sonata vehicles manufactured December 11, 2009, to February 28, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota…
Risk and remedy
Risk
If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the front coil springs, free of charge. Interim notifications were mailed on November 17, 2015. The recall began on January 6, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 133. Note: Vehicles that were previously registered in salt belt states but are currently registered elsewhere are eligible to be inspected and repaired.
Hyundai Motor America (Hyundai) is recalling certain model year 2011-2012 Sonata vehicles manufactured December 11, 2009, to April 12, 2012 at Hyundai Motor Manufacturing Alabama and equipped with either a 2.0 liter or 2.4 liter Gasoline Direct injection engine. In the affected vehicles, metallic debris may not have been fully removed during manufacturing…
Risk and remedy
Risk
Engine failure would result in a vehicle stall, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will inspect the vehicles and replace the engine assembly, as necessary, free of charge. Additionally, Hyundai Motor America will increase the warranty for the engine sub-assembly (short block) to 10 years/120,000 miles for both original and subsequent owners of 2011 and 2012 Sonatas manufactured at Hyundai Motor Manufacturing Alabama equipped with 2.0 liter and 2.4 liter Gasoline Direct injection engines. Interim notifications were mailed to owners starting on October 8, 2015. A second notification will be mailed when parts are available. Owners may contact Hyundai customer service at 1-855-671-3059 or by visiting www.HyundaiUSA.com/Campaign132. Hyundai's number for this recall is 132.
Hyundai Motor Company (Hyundai) is recalling certain model year 2011 Sonata vehicles manufactured from December 11, 2009, through September 1, 2010. The affected vehicles may experience a brake fluid leak from the two brake lines that connect the brake system's master cylinder to the Hydraulic Electronic Control Unit (HECU) due to insufficient seal between…
Risk and remedy
Risk
If the brake lines leak brake sufficient fluid, the brake warning lamp in the instrument cluster will illuminate and longer stopping distance will be required, increasing the risk of a vehicle crash.
Remedy
Hyundai will notify owners, and dealers will replace the brake hoses with a revised service part, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 122.
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
Risk and remedy
Risk
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled…
Risk and remedy
Risk
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Hyundai IS recalling certain model year 2011 sonata vehicles manufactured from december 11, 2009, through september 10, 2010. on some of these vehicles the steering column intermediate shaft universal joint connections may have been either improperly assembled or insufficiently tightened.
Risk and remedy
Risk
Improper assembly or insufficient tightening of the connections could result in a complete separation or compromised attachment of the connections, such that the driver could experience a loss of, or reduction in, steering capability increasing the risk of a crash.
Remedy
Dealers will inspect the steering column intermediate shaft universal joint connections for proper assembly and torque. in addition dealers will update the power steering software free of charge. the safety recall began on october 11, 2010. owners may contact hyundai customer service center at 1-787-999-3333.
Hyundai IS recalling certain model year 2011 sonata vehicles manufactured from december 11, 2009, through september 10, 2010. on some of these vehicles the steering column intermediate shaft universal joint connections may have been either improperly assembled or insufficiently tightened.
Risk and remedy
Risk
Improper assembly or insufficient tightening of the connections could result in a complete separation or compromised attachment of the connections, such that the driver could experience a loss of, or reduction in, steering capability increasing the risk of a crash.
Remedy
Dealers will inspect the steering column intermediate shaft universal joint connections for proper assembly and torque. in addition dealers will update the power steering software free of charge. the safety recall IS expected to begin during october 2010. owners may contact hyundai customer assistance center at 1-800-633-5151.
Hyundai-kia has notified nhtsa about a defect in certain model year 2011 sonata vehicles manufactured from december 11, 2009 through february 15, 2010. the front inside door lock switch can remain in the unlatched position.
Risk and remedy
Risk
The door may not be in the locked position and may open while the vehicle IS in motion, possibly resulting in injury to the driver or passenger.
Remedy
Hyundai-kia will notify owners and dealers will repair the vehicles by replacing latches affected by this recall campaign free of charge. the safety recall began on march 12, 2010. owners may contact hyundai customer assistance center at 1-800-633-5151.
Owner complaints
3,380 complaints116 involved a crash112 involved a fire85 injuries3 deaths
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Seat belts
On September 24, 2026, I brought my vehicle to Kelly Hyundai Service Center for two recall repairs: IBU/BCM Anti-Theft Software Upgrade and Decal Application Anti-Theft Ignition Cylinder Protector and Decal Installation My vehicle was at the dealership all day. At the end of the day, I received a…
On September 24, 2026, I brought my vehicle to Kelly Hyundai Service Center for two recall repairs: IBU/BCM Anti-Theft Software Upgrade and Decal Application Anti-Theft Ignition Cylinder Protector and Decal Installation My vehicle was at the dealership all day. At the end of the day, I received a call from the technician advising me that the recall work could not be completed due to an electrical issue. When I returned home, I immediately noticed several problems that did not exist prior to the service appointment. Specifically: The high beams no longer worked. The dashboard illumination was not functioning properly. The automatic door lock system stopped working. The trunk could only be opened with the key. I contacted the service center and was informed that the only way they could determine the cause of these issues was for me to bring the vehicle back and pay a $200 diagnostic fee. I explained that I did not believe I should be charged to diagnose problems that appeared immediately after their attempted recall repair. I requested to speak with the service manager, but I was told he was unavailable. I never received a return call from management. On October 1, 2026, I returned to the service center and spoke with the manager. He recommended that I leave the vehicle for further evaluation. I did so, but later that day I received another call stating that the recall still could not be completed and that I would again need to pay a $200 diagnostic fee. I picked up my vehicle because I did not believe I should be responsible for that expense. The problems began only after the dealership attempted the recall repair and that I should not be required to pay diagnostic charges to identify or correct issues that may have been caused during that process.
- Suspension
While driving home and negotiating an ordinary turn onto our residential street, we heard a loud popping sound. We immediately pulled over and discovered that the driver’s-side rear wheel was leaning inward substantially. Upon inspecting the suspension, I discovered that the cylindrical bushing…
While driving home and negotiating an ordinary turn onto our residential street, we heard a loud popping sound. We immediately pulled over and discovered that the driver’s-side rear wheel was leaning inward substantially. Upon inspecting the suspension, I discovered that the cylindrical bushing attachment on a rear suspension control arm had fractured, allowing the suspension connection to separate. I subsequently walked back to the location where the noise occurred and recovered the detached metal fragment. The fracture surfaces exhibit distinctly different coloration, suggesting that part of the fracture may have existed for some time before the final separation. Of greater concern, upon inspecting the corresponding suspension component on the passenger side, I discovered a substantial crack along what appears to be the same fracture path as the failed driver’s-side component. Both sides appear to exhibit a common structural weakness. The failure occurred during ordinary driving without a collision or known impact immediately preceding the event. A similar failure at highway speed could cause a serious crash, injury, or death. I understand Hyundai previously conducted rear lower control arm replacement Service Campaign TP3 for certain 2011–2013 Sonata vehicles. I request that NHTSA investigate whether this failure is related to a known defect or represents a broader safety concern. Photographs of the failed driver’s-side component, recovered fragment, and corresponding passenger-side crack are available. The vehicle and recovered fragment are being preserved for further inspection. I request that this incident be reviewed as a potential safety-related structural suspension defect.
- Engine
My 2011 Hyundai Sonata with the 2.4L Theta II GDI engine developed an engine failure at 99,928 miles. On XXX Hyundai’s dealer (McFarland Hyundai, [XXX]) ran Hyundai’s T3G connecting-rod-bearing test, and the engine returned NO PASS. Hyundai’s own test recorded the oil level as full. This engine…
My 2011 Hyundai Sonata with the 2.4L Theta II GDI engine developed an engine failure at 99,928 miles. On XXX Hyundai’s dealer (McFarland Hyundai, [XXX]) ran Hyundai’s T3G connecting-rod-bearing test, and the engine returned NO PASS. Hyundai’s own test recorded the oil level as full. This engine family is the subject of Hyundai’s connecting-rod-bearing safety campaigns and its extended engine warranty. Hyundai declined the repair (#XXX) as “exceptional maintenance neglect,” although the oil and filter were changed about 730 miles before the failure, with two more documented oil changes in the prior 16 months. Connecting-rod-bearing failure in this engine can cause engine seizure or stalling while driving, which creates a crash risk. The vehicle is at the dealer and has not been repaired. I am reporting this so NHTSA has a record of a Theta II failure in a vehicle covered by these campaigns that was denied repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
The passenger frontal airbag deployed on its own while the vehicle was being driven, with no collision or impact that the driver is aware of. The driver airbag did not deploy. The incident occurred on October 4, 2026, at about 11:14 PM, shortly after the driver refueled at a gas station and was…
The passenger frontal airbag deployed on its own while the vehicle was being driven, with no collision or impact that the driver is aware of. The driver airbag did not deploy. The incident occurred on October 4, 2026, at about 11:14 PM, shortly after the driver refueled at a gas station and was heading toward the highway. The airbag tore open the dashboard panel and cracked the windshield from the inside where the bag struck the glass. The driver brought the vehicle back to the gas station and it was towed. It has not been driven since. Safety risk: The sudden deployment startled the driver and the cracked windshield reduced visibility while the vehicle was moving. Anyone in the passenger seat would have been struck at close range. Recall history: This vehicle received the Recall 174 / NHTSA 18V-137 airbag control unit remedy (ACU main wiring harness installation, part 91700-4R100-QQH) at a Hyundai dealer in September 2025, at about 305,800 miles. The deployment occurred about 13 months and 18,400 miles later, at 324,243 miles. Warning signs: No airbag warning light or other warning appeared before the deployment. The vehicle was serviced at a Hyundai dealer about one month earlier (oil change and multi-point inspection), and no airbag or restraint-system problem was reported. Inspection: The vehicle is at a Hyundai dealer and is available for inspection. We have asked that the airbag control unit, airbag module, and stored crash data be preserved. A case has been opened with Hyundai Motor America. As of this report, the vehicle has not been inspected by the manufacturer, police, or an insurer, and no dealer has confirmed the cause. Cause: UNKNOWN. Our best assessment is an electrical fault in the airbag control unit or its wiring, which received recall work in 2025.
- Electrical system · Engine · Steering
I was driving down the road going the speed limit and all of a sudden it felt like I hit a brick wall my car staked out and I was stuck in the middle of the road for about 20 minutes and finally I got it to start and drove home it did it again 2 months later
- Electrical system · Engine · Exterior lighting
I had taken my Sonata to Mike Miller Hyndia in Peoria,I'll and they agreed to do the recall although they had my vehicle for two weeks. They did not service it and when I picked it up they said I had to drive it till the service engine light come on. I was driving it five days later and heard a…
I had taken my Sonata to Mike Miller Hyndia in Peoria,I'll and they agreed to do the recall although they had my vehicle for two weeks. They did not service it and when I picked it up they said I had to drive it till the service engine light come on. I was driving it five days later and heard a loud noise and car started malfunctioning I was stuck in a middle of a intersection and I had to push vehicle off road. I broke my right hand in this process and I have also lost my job I am very concerned why they did not service it after they agreed too and sent me off in it in that condition ..The car is currently parked and unsure what to do with it ..
- Engine
The vehicle suffered an internal connecting rod bearing failure, a known manufacturing defect affecting the Theta II GDI engine. The failure was explicitly diagnosed via the manufacturer - specific OBD-II fault code p1326 Knock Sensor Detector System. This defect causes sudden engine stalling poses…
The vehicle suffered an internal connecting rod bearing failure, a known manufacturing defect affecting the Theta II GDI engine. The failure was explicitly diagnosed via the manufacturer - specific OBD-II fault code p1326 Knock Sensor Detector System. This defect causes sudden engine stalling poses an immediate risk of catastrophic engine failure or fire while driving. Hyundai Motor America has denied financial reimbursement for the required engine repair because the work was completed by an independent shop and third-party arbitration deadline (BBB Auto Line) communicated to me. The manufacturer is actively refusing to remedy an acknowledged safety defect.
- Electrical system · Exterior lighting
On the freeway at night when headlights and back lights quit working. Got off freeway and were able to temporarily fix it. A few months later while parked in driveway and not in use for a couple of days, lights came on without our knowledge and drained our battery. Neighbor alerted us to the situation.
- Steering
Intermittent and sudden loss of power steering nearly caused an accident for both of sons when each one was driving on two separate occasions this past week. "EPS" and traction control warning lights both illuminate on the dash when steering goes out. Sometimes the codes will clear themselves out…
Intermittent and sudden loss of power steering nearly caused an accident for both of sons when each one was driving on two separate occasions this past week. "EPS" and traction control warning lights both illuminate on the dash when steering goes out. Sometimes the codes will clear themselves out after restarting the vehicle, but not always. Had it inspected by an independent service center and they cleared out the codes with their scanner. Steering worked fine for a few days afterwards, but then suddenly lost power steering again yesterday. It is very dangerous to drive and it is very unpredictable. I see that there was a recall for this issue for certain manufacture dates for 2011 Hyundai Sonata, but mine was not part of the recall. I believe that it should be part of that recall before someone dies or is injured.
- Engine · Vehicle speed control
I test drove the vehicle at an auction, watched several other people test drive the vehicle. Before the auction I test drove it one more time and put my obd scan tool on it to make sure there were no hidden codes or problems. I won the bid,and picked up the vehicle. I drove it approximately 6 miles…
I test drove the vehicle at an auction, watched several other people test drive the vehicle. Before the auction I test drove it one more time and put my obd scan tool on it to make sure there were no hidden codes or problems. I won the bid,and picked up the vehicle. I drove it approximately 6 miles from the auction and the falshing engine light popped on. I immediately pulled over in heavy freeway traffic. Put my scan tool on it and found out the knock sensor had triggered. The vehicle was shaking and making a terrible racket. It was inoperable in the worst possible spot on Highway 51 during rush hour traffic. I managed to slowing coast down the offramp and roll into a parking lot. I then called Purdy Hyundai and spoke with a service advisor and provided the VIN#. He (Vue Kue) informed me that the vehicle qualified for the recall and warranty work based on exactly that issue. I had the vehicle towed to the Purdy dealership on July 8th 2026. I was told today that it was unlikely that Hyundai would honor the recall because I did not have service records of a vehicle I had owned for 6 miles of driving. I filed a complaint with Hyundai corporate. Claim#43010067 and awaiting the reconciliation of this situation. Of which they appear to to be avoiding.
- Air bags · Fuel/propulsion system · Steering
I purchased fgis car from a used car dealership, for over $6,000.00 , which is not a ton of money, but plenty enough to not have instant issues. Since my purchase in june 30, 2026, i have already had all of these issues occur. There is white smoke coming from the left tail pipe, it is sluggish…
I purchased fgis car from a used car dealership, for over $6,000.00 , which is not a ton of money, but plenty enough to not have instant issues. Since my purchase in june 30, 2026, i have already had all of these issues occur. There is white smoke coming from the left tail pipe, it is sluggish when you push on the gas, there is black soot constantly on my rims that is extreamly hard to remove, the high pressure fuel pump jas failed, I can tell because the oil is higher then it was when o had the oil freshly changed, and it smells of gasoline.inside the oil. The exhaust has stron smell of gasoline. My steering wheel has a loud clinking noise everytime I go over a speed bump on pull into my driveway. Just so many items consistently needing repair or replacement, even though I just had the fuel system cleaned, the oil changed, and filters, and.oil filter too. I checked to see if any of my issues are covered by a recall warranty, because they all are recalled items for my car year, make, and model, but apparently Hyunfai is only covering these dangerous recall items for ul to 10 years. These items shkuld be covered longer, because my carfax states that at least one of these recalled items had already been changed in 2018, and is already broken again!! Hyundai should have covered these extreamly high wear out car parts for a longer period of time, or for the life of the vehicle, if every 5 years your replacing a $1000.00 part, not including labor, like the (HPFP) I was quoted by auto zone for over that price point!! "Ridiculous"! Another item is the air bag cover on the driver side windows area, of the body frame it is loose and keeps un-clipping, i am afraid that it is going to possibly just go off and kill me or something!! Very disappointed right now, that i cannot get any of these recalled items replaced by the manufacturer!!
- Electrical system · Service brakes · Unknown or other
I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring…
I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.
- Engine
Rod bearing issue due to particles in engine causing engine to not accelerate as normal and jerk when goes over 10 MPH can’t exceed 50 miles causing safety issues and knocking/clicking noise took it to Hyundai and was informed it is apart of the recall but wont replace engine my vehicle has ALL…
Rod bearing issue due to particles in engine causing engine to not accelerate as normal and jerk when goes over 10 MPH can’t exceed 50 miles causing safety issues and knocking/clicking noise took it to Hyundai and was informed it is apart of the recall but wont replace engine my vehicle has ALL the same issues as the Hyundai recall but my VIN isn’t registered on the site for recall on carfax it shows a pattern of the previous owners being car in for maintenance and engine issues but engine never being replace under recall
- Electrical system · Forward collision avoidance › Adaptive cruise control
Randomly all controls on my steering wheel (I.e. cruise control, volume for sound, Bluetooth phone controls etc) just stopped working. Now I cannot control the radio, phone or even toggle to see mpg, mileage driven, use cruise control etc. I read there was an extended warranty regarding this issue…
Randomly all controls on my steering wheel (I.e. cruise control, volume for sound, Bluetooth phone controls etc) just stopped working. Now I cannot control the radio, phone or even toggle to see mpg, mileage driven, use cruise control etc. I read there was an extended warranty regarding this issue and my vehicle was or is affected. However it has since expired and upon contacting local dealership they did not even have the parts for that recall.
- Electrical system
Once again I am having to replace a bulb for my vehicle. This will be the second time in 3 months I have had to replace my rear blinker bulb. Not including the 4-5 times per year I have to replace headlight bulbs. This time the wiring has melted and the bulb has nearly melted the lens cover. I only…
Once again I am having to replace a bulb for my vehicle. This will be the second time in 3 months I have had to replace my rear blinker bulb. Not including the 4-5 times per year I have to replace headlight bulbs. This time the wiring has melted and the bulb has nearly melted the lens cover. I only buy the exact OEM recommended bulb every time. Nothing fancy. Just the basic old school bulbs. Every year model around mine has been recalled for this exact issue.
- Air bags · Unknown or other · Vehicle speed control
The clock spring went bad causing failure of horn and all buttons on the steering wheel including cruise control. It also caused the airbag light to illuminate.
- Engine
My 2011 Hyundai Sonata (VIN [XXX] ) was brought to Gateway Hyundai in [XXX] for the mandatory P1326/KSDS engine recall inspection. I had a confirmed appointment on XXX at 7:30 AM. The dealership acknowledged the P1326 code and that the KSDS test was required.Instead of performing the recall, the…
My 2011 Hyundai Sonata (VIN [XXX] ) was brought to Gateway Hyundai in [XXX] for the mandatory P1326/KSDS engine recall inspection. I had a confirmed appointment on XXX at 7:30 AM. The dealership acknowledged the P1326 code and that the KSDS test was required.Instead of performing the recall, the dealership refused to inspect the vehicle. They contacted a third party who was not in possession of the vehicle and released the vehicle to that person without my authorization. The plates were removed and the vehicle was later sold without my consent. The recall was never performed and the engine defect was never inspected.This is a failure to perform a required safety recall and a violation of chain-of-custody procedures. A vehicle with a known engine failure risk was put back into public circulation without inspection. This creates a safety hazard for the public.I also suffered financial harm including $1,500 in towing, parts, labor, and storage fees. I have a signed tow invoice showing the VIN and the total amount paid.I am requesting that NHTSA investigate Gateway Hyundai’s handling of recall vehicles, review their authorization and release procedures, and take enforcement action if violations are found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Exterior lighting · Unknown or other
On my 2011 Hyundai Sonata GLS, both rear tail lights have melted to the point that the lightbulbs cannot be extracted and the brake and tail lights no longer work. When I looked into this, I found out this is a common issue on 2011 Hyundai Sonatas. It is almost always caused by excessive heat from…
On my 2011 Hyundai Sonata GLS, both rear tail lights have melted to the point that the lightbulbs cannot be extracted and the brake and tail lights no longer work. When I looked into this, I found out this is a common issue on 2011 Hyundai Sonatas. It is almost always caused by excessive heat from the standard incandescent bulbs, which damages the wiring harness and deforms the plastic housing. When I called the closest Hyundai dealer (in Chico, California), they told me the warranty had expired last year and that I should have received a notice about it after I obtained ownership of the car in March 2025 (a little over a year ago). However, I did not receive a notice about this. Since the tail lights do not work properly as a result of this problem, it is a safety issue as it could cause an accident. It should be a recall repair instead of a warranty that expires. My car is still well under the 200,000 mile limit that was set on the extended warranty, but they're refusing to honor that because of the warranty being expired.
- Engine
My 2013 Hyundai Sonata suffered engine failure consistent with Hyundai Theta II engine defects. The vehicle became inoperable/unsafe. Hyundai denied warranty coverage despite my maintenance records and documentation.
- Engine
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle lost automotive power. There was no warning light illuminated. The vehicle failed to restart and had to be towed. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 190,000.
- Air bags
The vehicle’s airbag warning light is illuminated. The steering wheel also makes a clicking noise, which appears related to an internal clock spring/coil connector failure. This defect may prevent the driver airbag from deploying properly in a crash, creating a serious safety risk. I contacted…
The vehicle’s airbag warning light is illuminated. The steering wheel also makes a clicking noise, which appears related to an internal clock spring/coil connector failure. This defect may prevent the driver airbag from deploying properly in a crash, creating a serious safety risk. I contacted O’Brien Hyundai of Normal on 4/23/2026 and was denied repair assistance solely due to vehicle mileage. The vehicle has been well maintained, and this issue involves a critical safety component that should not fail under normal use. I am submitting this complaint due to concerns about airbag system failure and occupant safety.
- Unknown or other
Car is stuck in the drive position and won't change into neutral not park even with pushing the shift lock release button. I turned it off and now it won't even start.
- Electrical system · Fuel system, gasoline
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle stalled while driving at various speeds on four occasions. During the first occasion, the vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was…
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle stalled while driving at various speeds on four occasions. During the first occasion, the vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed, and it was determined that the low-pressure fuel pump needed to be replaced. The vehicle was repaired, but approximately a year later, the failure recurred. The vehicle was then towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired, and the contact was advised to contact a dealer for assistance. The vehicle was then towed to a dealer, where it was diagnosed and it was determined that the high-pressure fuel pump and electrical wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 167,000.
- Engine
On March 18, 2026 I brought my vehicle to AutoNation Hyundai for an oil change and full diagnostic. Your dealership’s own diagnostic report showed no knock sensor code, no engine issues, and no active warning lights. My car was fully drivable when I dropped it off. Within 30 minutes of picking my…
On March 18, 2026 I brought my vehicle to AutoNation Hyundai for an oil change and full diagnostic. Your dealership’s own diagnostic report showed no knock sensor code, no engine issues, and no active warning lights. My car was fully drivable when I dropped it off. Within 30 minutes of picking my vehicle up, the check engine light began blinking and the car became completely undrivable. It has not moved since March 20, 2026 at the dealership. The dealership did an additional diagnostic and found a knock sensor that was not there during the first diagnostics and have stated that my engine has too many miles to be covered uder warranty.
- Service brakes, hydraulic
The contact owns a 2011 Hyundai Sonata. While driving at an undisclosed speed, the vehicle lost power, an alarm sounded for the braking system, and the vehicle went into LIMP Mode and the vehicle failed to exceed 15 MPH. After originally paying out-of-pocket for an ABS module at the dealer and was…
The contact owns a 2011 Hyundai Sonata. While driving at an undisclosed speed, the vehicle lost power, an alarm sounded for the braking system, and the vehicle went into LIMP Mode and the vehicle failed to exceed 15 MPH. After originally paying out-of-pocket for an ABS module at the dealer and was informed that the engine needed to be repaired and the brakes needed to be replaced. The vehicle was towed to the residence where an independent mechanic repaired the vehicle. There was a recall for the ABS module and the contact returned to the dealer, and the dealer confirmed that the independent mechanic had correctly installed the part. The dealer performed the official recall repair and refused to reimburse the contact for the previous expenses. Three months later, the braking system failed again. The contact stated that the vehicle temporarily returned to normal after a restart, but the failure worsened and required a return trip to the dealer for another repair. In January 2026, the failure recurred for a third time with a loud squealing sound. The dealer was not notified of the third failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles…
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE…
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003.…
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
- Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe…
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Recalls 20V-746 and 21V-727 to address potential engine failures and fires in certain Hyundai vehicles equipped with various engine types. Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov. In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure rewlated recalls mentioned above and conducted previously. See the EA21-003 Opening Resume available at NHTSA.gov for more information. Also available in the downloadable version of this resume is a list of the reference numbers for the 302 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021. Note that the Manufacturer reports cited above are customer complaints received through March 2019.
- Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter…
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
- Air bags may be disabled during crash
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata…
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18V-137 for MY 2011-2013 Sonata and MY 2012 Sonata Hybrid vehicles. Kia Motors America (KMA) issued recall No. 18V-363 for MY 2010-2013 Kia Forte and Forte Koup, MY 2011-2013 Optima, MY 2011-2012 Optima Hybrid, and MY2011-2012 Sedona vehicles. The two recalls address vehicles containing ACUs manufactured without adequate circuit protection by installing a wire harness filter kit to prevent internal damage to the ACU. In the event of a crash, ACU damage may result in the disablement of the vehicle's airbags. Each respective manufacturer has mailed letters to affected vehicle owners informing them of the remedy and its availability. ODI plans to evaluate the susceptibility of the subject ACU to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an electrical overstress event in other vehicles manufactured with the subject ZF ACU.Accordingly, this Preliminary Evaluation has been upgraded to an Engineering Analysis (EA19-001), to expand the scope of the investigation to include the Tier-one supplier and any manufacturers who installed the subject ACU in production vehicles. Additional information is available with the closing resume available at NHTSA.gov (see Associated Documents).The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 10781050, 10849839, 11099038, 11080341.
- Scope and Timeliness
NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s…
NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a required report describing potential safety-related issues contained certain inaccuracies or omissions.Under the Consent Order, Hyundai agreed to a total civil penalty of $140,000,000. The total civil penalty included payment of $54,000,000 as a Non-Deferred Amount. Hyundai also agreed to a sum of $46,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Additionally, Hyundai agreed to a $40,000,000 Performance Obligation Amount to be expended by Hyundai to fulfill specified Safety Data Analytics Infrastructure obligations and Test and Inspection Laboratory obligations. The Consent Order also includes other terms designed to enhance Hyundai?s safety practices, and requires Hyundai to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-004, the Consent Order is not intended to affect any other current or future investigation which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-003) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Hyundai from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with law, and to initiate a recall upon any future determination by Hyundai, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Hyundai's ongoing performance obligations, and does not represent a determination by the agency as to Hyundai?s performance under the Consent Order to date.
- Steering Shaft Separation
The Office of Defects Investigation (ODI) is aware of 7 complaints and field reports and 10 warranty claims on the subject vehicles that allege the intermediate steering shaft became loose or in some cases separated from the upper steering column and/or the steering gearbox, causing (or potentially causing) the hand…
The Office of Defects Investigation (ODI) is aware of 7 complaints and field reports and 10 warranty claims on the subject vehicles that allege the intermediate steering shaft became loose or in some cases separated from the upper steering column and/or the steering gearbox, causing (or potentially causing) the hand wheel to become mechanically de-coupled from the road wheels resulting in a complete loss of steering capability.The reported causes include excessive free play or separation of the intermediate steering shaft upper and/or lower universal joint cross shaft/yoke; missing, loose or damaged universal joint pinch bolts; improperly assembled intermediate steering shafts with misaligned splines or insufficient spline engagement preventing the universal joint pinch bolt from being secured in the retaining groove when fastened.On September 20, 2010, the manufacturer notified the agency that it would conduct a safety recall (NHTSA Recall No. 10V-426) to address the alleged defect in approximately 139,500 subject vehicles produced from December 11, 2009 through September 10, 2010.In addition to inspecting the steering shaft, the manufacturer will also update the electric power-assist steering control software to address complaints that the steering wheel vibrates or shakes as a result of a a motor driven power steering malfunction.The manufacturer began notifying affected owners by written letter on October 14, 2010.To date, 119,383 subject vehicles have been serviced under the recall campaign and 58 subject vehicles have received replacement parts as a result.Accordingly, this investigation is closed.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007584Some 2011-14MY Sonata (YF) vehicles may exhibit inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to inspect the rear combination lamps and, if necessary, replace them if heat deformation is found.
- 11007583Some 2011-14MY Sonata (YF) vehicles may experience inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first). This warranty extension is valid for original and subsequent owners.
- 11000788A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
- 11000314A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
- 10253275This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
- 10251282Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. Campaign 9A8 has also been released to provide a revised software update to certain 2018 model year Elantra vehicles. For certain vehicles that cannot be upgraded with the software under Campaign 993, Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealerships.
- 10251276This bulletin provides the service procedure to: 1) Upgrade the IBU/BCM (Integrated Body Control Unit/Body Control Module) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2) Install two anti-theft decals for the front windows. Additional decals may also be installed in the rear windows at customers discretion.
- 10251275Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealers.
- 10249707Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10247611Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10247588Some 2011-14MY Sonata (YF) vehicles may experience inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first). This warranty extension is valid for original and subsequent owners.
- 10247587Some 2011-14MY Sonata (YF) vehicles may exhibit inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to inspect the rear combination lamps and, if necessary, replace them if heat deformation is found.
- 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 10245579Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10245578Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10244992Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10241874Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10241849Some models from service campaign 993 (IBU/BCM Software Update and Decals Application) equipped with the Hyundai OEM remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. This bulletin provides the procedure to update the remote start module to eliminate the horn honking during remote start operation.
- 10240081Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).
- 10240080Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10238353Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10237189Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235556Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10235555Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993) in response to an increase in thefts of certain Hyundai vehicles not equipped with engine immobilizers targeted through social media. In November 2021, engine immobilizers became standard on all Hyundai vehicles produced.
- 10235341Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
- 10217258Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
- 10217251Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
- 10211674The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first. Warranty coverage is valid for original and subsequent owners.
- 10211673The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
- 10211669Applicable vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit Abnormal Noise or No Crank/No Start condition. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
- 10211665Certain vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise or no crank/no start condition related to connecting rod bearing wear or damage. This Dealer Best Practice outlines the service procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results, as well as related warranty coverage for the conditions outlined above.
- 10207813This bulletin provides additional service diagnostic information and repair procedures related to Electric Waste Gate Actuator (EWGA) equipped vehicles listed below. Refer to the applicable Engine Control / Fuel System sections in the Shop Manual, and then follow the procedures outlined in this bulletin whenever a vehicle with the following symptom(s) are being diagnosed: Check Engine Light illumination with EWGA related DTC. Intermittently high/low turbocharger boost pressures. Abnormal noise from the turbocharger.
- 10207811The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
- 10207801The warranty coverage for certain Theta II engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
- 10204252Hyundai has launched a Service Campaign for applicable vehicles with 2.0L Turbo and 2.4L GDI engines that may experience the Check Engine warning lamp illuminated with DTC P1326.
- 10204248Applicable vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit Abnormal Noise or No Crank/No Start condition. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
- 10200077This bulletin provides additional service diagnostic information and repair procedures related to Electric Waste Gate Actuator (EWGA) equipped vehicles listed below. Refer to the applicable Engine Control / Fuel System sections in the Shop Manual, and then follow the procedures outlined in this bulletin whenever a vehicle with the following symptom(s) are being diagnosed: Check Engine Light illumination with EWGA related DTC. Intermittently high/low turbocharger boost pressures. Abnormal noise from the turbocharger. Reduced engine power.
Every Hyundai Sonata model year
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