2013 Hyundai Sonata
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2013 Hyundai Sonata. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
9 recalls name the 2013 Hyundai Sonata. Newest first.
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
Risk and remedy
Risk
A cracked fuel hose may leak fuel, which can increase the risk of a fire.
Remedy
Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 227. This recall replaces NHTSA recall number 20V-121. Vehicles previously repaired under recall 20V-121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
Risk and remedy
Risk
If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
Remedy
Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 189. This recall has been replaced by NHTSA recall number 22V-314.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2013-2014 Santa Fe Sport vehicles previously repaired under recall numbers 15V-568 and 17V-226. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned, or improperly torqued during the engine replacement procedure, allowing fuel to leak…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Hyundai will notify owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began March 1, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's recall number for this recall is 180.
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and…
Risk and remedy
Risk
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy
Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk and remedy
Risk
If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy
Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 169.
Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata and Santa Fe Sport vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Risk and remedy
Risk
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy
Hyundai will notify owners, and dealers will inspect the engine, replacing the engine short block, as necessary, free of charge. The recall began June 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 162.
Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Risk and remedy
Risk
In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Remedy
Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for the recall is 160.
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Sonata vehicles manufactured December 11, 2009, through May 29, 2014. In the affected vehicles, the transmission shift cable may detach from from the shift lever pin.
Risk and remedy
Risk
If the transmission shift cable detaches, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver parks the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position and the parking brake is not applied, there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy
Hyundai will notify owners, and dealers will inspect and, as necessary, repair the connection between the shift cable and shift lever, free of charge. The recall began in September 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 123.
Hyundai is recalling certain model year 2012-2013 Hyundai Sonata passenger cars, manufactured from January 24, 2012, through June 21, 2012. The curtain side airbags on these vehicles may inflate without deployment command due to an error during manufacturing.
Risk and remedy
Risk
The curtain airbag may inflate without deployment command and increase the risk of injury to occupants of the vehicle. Additionally, an unexpected deployment would be a significant driver distraction and would limit the driver's visibility, increasing the risk of a crash.
Remedy
Hyundai dealers will notify owners, and dealers will replace the curtain side airbags free of charge. This recall began on August 31, 2012. Owners may contact Hyundai at 1-800-633-5151.
Owner complaints
1,917 complaints93 involved a crash98 involved a fire77 injuries1 deaths
What owners report most
Latest complaints
- Engine
Recall 162 bearing water I came to a stop sign n my car died and caused the engine to kick n wen I started it it was knocking
- Air bags
The air bag light just came on and I know there was a recall on this. I would like to have this taken care of at the dealership for free as it was a recall.
- Engine · Fuel/propulsion system · Seat belts
My 2013 sonata caught fire from the engine I was barely able to get out safely
- Engine
2013 Sonata 2.4 81,953 mi, seized on highway with fresh oil change 1 week prior, loss of power, steering/braking. Happened on George Washington Bridge (NY/NJ) with near collision. Asssited by Police to move vehicle out of highway. Inspected by dealer (Paramus Hyundai) and confirmed loss of…
2013 Sonata 2.4 81,953 mi, seized on highway with fresh oil change 1 week prior, loss of power, steering/braking. Happened on George Washington Bridge (NY/NJ) with near collision. Asssited by Police to move vehicle out of highway. Inspected by dealer (Paramus Hyundai) and confirmed loss of power due to engine problem. Dealer denied warranty for poor maintenance despite receipt showing recent maintenance. This vehicle is covered under life warranty by Hyundai for manufacture defective engine, yet they denying engine replacement. The engine problem is a serious safety risk.
- Steering
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 70 MPH, the steering wheel shuddered violently, pulled towards the left or the right. The vehicle was taken to a local dealer where it was diagnosed, and the failure was associated with Technical Service…
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 70 MPH, the steering wheel shuddered violently, pulled towards the left or the right. The vehicle was taken to a local dealer where it was diagnosed, and the failure was associated with Technical Service Bulletin: 17-ST-002. The contact attempted to repair the vehicle; however, the clockspring was damaged. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
- Air bags
The driver airbag light came on along with the horn not working, steering wheel buttons not working, and cruise control not working. It has been verified as the time spring not working properly.
- Engine
Factual summary * Vehicle: 2013 Hyundai Sonata * VIN: [XXX] * Incident date: XXX * Failure: Sudden knocking noise, immediate check‑engine illumination, loss of power, and catastrophic engine failure; vehicle towed to Allen Turner Hyundai, 6501 Pensacola Blvd, Pensacola, FL 32505. * Recall: My…
Factual summary * Vehicle: 2013 Hyundai Sonata * VIN: [XXX] * Incident date: XXX * Failure: Sudden knocking noise, immediate check‑engine illumination, loss of power, and catastrophic engine failure; vehicle towed to Allen Turner Hyundai, 6501 Pensacola Blvd, Pensacola, FL 32505. * Recall: My VIN appears on Hyundai’s engine recall list; the recall notice was issued before the vehicle received a rebranded title. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Service brakes · Unknown or other
In 2023, my Hyundai Sonota 2013 hybrid stopped on the freeway putting myself and others at risk. It told me to stop and pull over to a safe spot but everything locked up and I couldn't move it. I had to get a fuse replaced and it cost over $2k. 3 years later, my cars EBrake light has remained on…
In 2023, my Hyundai Sonota 2013 hybrid stopped on the freeway putting myself and others at risk. It told me to stop and pull over to a safe spot but everything locked up and I couldn't move it. I had to get a fuse replaced and it cost over $2k. 3 years later, my cars EBrake light has remained on for a few weeks, it will show a battery discharge warning upon starting up sometimes but now I can't even drive it as it displays "check brake and hybrid warning system" alerts appear on the dash display. I've already been terrified for years that this would happen again. This car is absolutely unsafe. It's still under 100k miles and has given me so many problems even though I have taken great care of it. I am taking it to the Hyundai dealership for another diagnostic. The fact that I see so many others online with similar issues leads me to believe that there should be more recalls on this car; moreover, I believe Hyundai purposely designs this models to break down regularly so we can take it to their dealership to be exonerated by their high prices for parts and labor. Hyundai is a con artist company. They do not design their automobiles with the safety of drivers in mind.
- Fuel/propulsion system
The safety recall (Hyundai Recall 227, NHTSA Recall 22V-312) repair on my 2013 Hyundai Sonata (previously completed by a Hyundai dealership prior to my purchase in April 2026) has suffered a critical mechanical failure. In May 2026, within 30 days of driving the vehicle, the recalled safety…
The safety recall (Hyundai Recall 227, NHTSA Recall 22V-312) repair on my 2013 Hyundai Sonata (previously completed by a Hyundai dealership prior to my purchase in April 2026) has suffered a critical mechanical failure. In May 2026, within 30 days of driving the vehicle, the recalled safety component completely failed while the vehicle was in operation on a public roadway. This sudden failure created an immediate safety hazard, resulting in complete fuel loss, forcing me to immediately pull over and have the vehicle towed to a repair facility (Meineke).An independent mechanical inspection confirmed that the exact component covered under the manufacturer's original safety recall had failed again. Because a critical, manufacturer-designated safety recall remedy failed to permanently correct the underlying defect within 30 days of use, this vehicle remains an active safety hazard.
- Engine
Knock sensor has detected a failure. Check engine light is flashing and the car is in limp mode.
- Engine
On September 8, 2026, while driving a 2013 Hyundai Sonata Limited at highway speed, the check-engine light began flashing and the vehicle suddenly lost power. The vehicle slowed to approximately 40 mph, then approximately 20 mph, before the engine completely shut off. I had to maneuver the vehicle…
On September 8, 2026, while driving a 2013 Hyundai Sonata Limited at highway speed, the check-engine light began flashing and the vehicle suddenly lost power. The vehicle slowed to approximately 40 mph, then approximately 20 mph, before the engine completely shut off. I had to maneuver the vehicle to the side of the highway while surrounding traffic continued traveling at highway speeds. This created a serious risk of a rear-end collision or other accident. The engine would not operate afterward and appears to have seized. The vehicle had approximately 100,000 miles at the time of the incident. There had been no clear warning of an imminent engine failure before the check-engine light began flashing and the vehicle lost power. The vehicle has not yet received a complete diagnostic inspection, so the precise cause of the failure is currently unknown. The vehicle is available for inspection upon request. No crash, fire, or injuries occurred, but the sudden and severe loss of power created an immediate safety hazard.
- Engine
I am reporting a serious engine failure involving my 2013 Hyundai Sonata. The vehicle's engine was previously inspected by a Hyundai dealership as part of a Hyundai engine recall. I followed Hyundai's instructions and brought the vehicle to the dealership for the required inspection. I was…
I am reporting a serious engine failure involving my 2013 Hyundai Sonata. The vehicle's engine was previously inspected by a Hyundai dealership as part of a Hyundai engine recall. I followed Hyundai's instructions and brought the vehicle to the dealership for the required inspection. I was informed that the engine passed the inspection, and an orange marking was placed on the oil dipstick. The Hyundai dealership should have the service record documenting this recall inspection. Many years later, at approximately 120,000 miles, the same engine suddenly failed without warning and became locked/seized. A mechanic attempted to turn the engine and determined that it would not turn. I understand that many years had passed and the vehicle had accumulated additional mileage since the recall inspection. I am not claiming that the previous recall issue necessarily caused the current failure. However, I believe the circumstances warrant investigation because this is the same engine that had previously been inspected under a Hyundai engine recall and determined to have passed the inspection. The vehicle had been routinely maintained. Much of the routine maintenance was performed outside Hyundai dealerships by a mechanic in my family and by me, so the Hyundai dealership service history may not contain all maintenance records. I am concerned that the sudden engine seizure may represent a safety-related engine defect or may potentially be related to the previously recalled engine condition. An unexpected engine seizure can result in a sudden loss of propulsion and create a significant safety risk if it occurs while the vehicle is being driven. I am requesting that NHTSA review this complaint, including the vehicle's recall history and any related complaints or investigations involving the 2013 Hyundai Sonata, and determine whether this failure warrants further investigation. The Hyundai dealership that performed the recall inspection have documentation of that inspection.
- Engine
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 40 MPH, the vehicle suddenly lost power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was unable to restart on the side of the road. The vehicle was towed to a certified…
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving 40 MPH, the vehicle suddenly lost power. The contact was able to coast to the side of the road and turned off the vehicle. The vehicle was unable to restart on the side of the road. The vehicle was towed to a certified mechanic who diagnosed that the engine had seized and needed to be replaced. The vehicle was then towed to the dealer, who confirmed the diagnosis. The dealer asked the contact to provide receipts of past oil changes. After submitting the information to the manufacturer, the request to cover the repair was denied. The vehicle remained with the dealer for a month. The manufacturer was informed of the failure by the dealer. The failure mileage was 52,973.
- Engine
I was on [XXX] . I was going 70 mph and then my car just instantly stopped accelerating. The check engine started flashing and I pulled to the side. There was a knocking noise and I just stopped. I called my son to come and get us and then my uncle told it to my house. I have several friends that…
I was on [XXX] . I was going 70 mph and then my car just instantly stopped accelerating. The check engine started flashing and I pulled to the side. There was a knocking noise and I just stopped. I called my son to come and get us and then my uncle told it to my house. I have several friends that work on cars and have a a tester. Of course they tested it in that same code came up as if it was the knocking center, so I had another friend come and tested with a different tester with the knocking sensor out his own cylinder three it’s not the knocking center the bearing in the motor is on cylinder two, which that’s what it is. I put my pen. I I put my pin number on the website and it’s showing that my car is affected. No it’s not showing on y’all‘s recall because it’s not something that you’re gonna recall. I have a history of my car motor being fixed every six years if I need to provide that, I will email that I’ve been given the runaround to get my car fixed because it’s not showing up on y’all recall, but it is a recall for the bearing in the motor we could’ve gotten hurt no warning no nothing. I just want to be done right because I’ve had my car service for the last six years and nothing went wrong. I just want y’all to be fair and do right and put that on y’all’s recall, I would hate to take this further but if I have to, I will sincerely [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
My engine was decreasing in speed and shutting off if I brake to slow down on major exressways and local roads. I was advise by my dealership mechanic shop that my engine had a recall and need to have it towed to a hyundai service dealer for a replacement engine . my engine light on the dashboard…
My engine was decreasing in speed and shutting off if I brake to slow down on major exressways and local roads. I was advise by my dealership mechanic shop that my engine had a recall and need to have it towed to a hyundai service dealer for a replacement engine . my engine light on the dashboard had a constant blinking light. my vehicle was inspected camelback hyundai and a new engine was replaced. the dealership IS holding my vehicle hostage demanding I pay 2500.00 for replacement engine that was a recall. they are threatening to place an abandonment charge against me
- Engine
Excessive oil consumption. I lose 3 qt of oil every 1200 miles. I have had the required maintenance on the car and still having excessive oil consumption.
- Air bags · Service brakes · Steering
My 2013 Hyundai Sonata (VIN [XXX]) suffered a driver's airbag clock spring failure, completely disabling the primary restraint safety system. ABS light was on, the horn and all other electronics on the steering wheel were not functioning. All symptoms indicated in the recall This vehicle is…
My 2013 Hyundai Sonata (VIN [XXX]) suffered a driver's airbag clock spring failure, completely disabling the primary restraint safety system. ABS light was on, the horn and all other electronics on the steering wheel were not functioning. All symptoms indicated in the recall This vehicle is explicitly covered under Hyundai Extended Warranty Campaign TXXA/TXXJ for 15 years/unlimited miles. However, Hyundai's validation systems are actively rejecting my VIN and blocking my federal right to a cost-free safety remedy or repair reimbursement. I replaced clock-spring and mechanic suggested i check into the recall. I attached receipt for repairs INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
This vehicle is subject to a known Theta II connecting rod bearing defect (Recall 162 / KSDS) and a related class action settlement. On October 2, 2025, the vehicle stalled while entering the highway. It was taken to Ken Garff Hyundai Surprise, and the following day, October 3, 2025, it entered…
This vehicle is subject to a known Theta II connecting rod bearing defect (Recall 162 / KSDS) and a related class action settlement. On October 2, 2025, the vehicle stalled while entering the highway. It was taken to Ken Garff Hyundai Surprise, and the following day, October 3, 2025, it entered engine protection mode (limp mode) during the dealership's own test drive, the exact behavior the Knock Sensor Detection System is designed to trigger for connecting rod bearing wear. The dealership's own service advisor documented in writing, as early as December 27, 2025, that he did not like how the vehicle ran and drove and wanted to resubmit a warranty claim. Despite this documented concern, on May 5, 2026, the dealership's service manager told Hyundai corporate that nothing was wrong with the vehicle and that it could be picked up. Hyundai corporate maintained that the engine had passed bearing clearance testing on two occasions, October 3, 2025 and May 23, 2026. I was told the vehicle was safe and retrieved it on June 29, 2026, out of necessity after my family's other vehicle was totaled in an accident. Approximately ten days later, the engine failed completely while I was driving with my family in the vehicle. Hyundai's own repair order documented the crankshaft as seized at over 95 lb-ft of torque. Hyundai subsequently approved and completed a full engine replacement. I am filing this report because a vehicle with a documented, known defect and a documented internal safety concern was represented to me as safe to drive, and it failed catastrophically with my family inside it within days of that representation
- Power train
Car stalls when I’m at a red light, very dangerous
- Engine · Fuel/propulsion system
When my father was driving, the vehicle stalled out with no prior odd activity. He pulled over to the side of the road and attempted to start the vehicle. He saw smoke, opened the hood, saw flames and cleared the area of the vehicle. Due to the large Hyundai/Kia engine recall for his year of…
When my father was driving, the vehicle stalled out with no prior odd activity. He pulled over to the side of the road and attempted to start the vehicle. He saw smoke, opened the hood, saw flames and cleared the area of the vehicle. Due to the large Hyundai/Kia engine recall for his year of vehicle, the engine had been replaced 2-3 times and ONLY EVER been serviced by the dealership. We do not know if all recall repair work had been done, because there was also a fuel line recall which was "fixed" in 2020 and 2022.
- Engine
Bought car from a used car dealership, car fax report filed 3 other owners, with a well maintenance report on file with oil change done atleast every 5K miles. Bought car in January 2026, maintenance had been done before car was taken off the lot. At 3k miles since hsving the ca on 05/15/26 I got my oil changed and cabin filters replaced. It’s only been less than 1500 miles and car engine had reportedly seized.
- Engine
Driving my car, oil light comes on. I take to a local mechanic who said he sees this often, my engine is going to seize up and confirmed via VIN my car is affected by the Sonata Engine Recall campaign XXX. Vanessa At Hyundai said to take it to a dealership immediately for further inspection as it…
Driving my car, oil light comes on. I take to a local mechanic who said he sees this often, my engine is going to seize up and confirmed via VIN my car is affected by the Sonata Engine Recall campaign XXX. Vanessa At Hyundai said to take it to a dealership immediately for further inspection as it may not be safe to drive. Took to dealership on XXX. While at the dealership, service manager said on XXX “my car was perfect, didn’t know why it was even there and trying to find something wrong with it was like chasing unicorns.” I said please look again and on XXX the engine seized up as it was taken on a drive by said advisor. Via dealership, they took pictures of manifold, but Hyundai denied my replacing my engine per the recall. I called Hyundai to request an appeal and received a case number/case manager ( Madge case # XXX) on XXX. I then submitted maintenance records which showed at least one oil change at each requested interval and still denied on XXX. I continued to call both parties: dealership & case manager but got no reply. I received my case manager’s direct line at Hyundai on XXX via [XXX] who said no notes were on file and case manager would return call in 1-3 days and he has never returned my calls, nor has the service manager who said my car was in perfect driving condition. Today is July 8 and I am still waiting for a written letter or phone call explaining the reason for my denial. Napelton Hyundai is also charging me $215.00 for the engine inspection when my paperwork shows a NO CHARGE to you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags › Frontal › Driver clockspring/spiral cassette · Electrical system › Horn
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 60 MPH, the airbag warning light illuminated, and the horn failed to engage as intended. Additionally, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle was taken to the dealer where…
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at 60 MPH, the airbag warning light illuminated, and the horn failed to engage as intended. Additionally, the vehicle failed to respond when the accelerator pedal was depressed. The vehicle was taken to the dealer where it was diagnosed that the brake vacuum pump was not operating correctly and needed to be replaced. The vehicle was repaired by replacing the clock spring. The contact related the failure to a clock spring warranty extension TSB; however, the VIN was excluded. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 124,000.
- Engine
Engine developed a loud rod-bearing knock at approx. 107,771 miles, consistent with the Theta II GDI connecting-rod bearing defect addressed by NHTSA Recall 17V-226 (Hyundai Recall 162). The vehicle was taken out of service and delivered to Webb Hyundai, Highland, IN, on 06/13/2026, where it…
Engine developed a loud rod-bearing knock at approx. 107,771 miles, consistent with the Theta II GDI connecting-rod bearing defect addressed by NHTSA Recall 17V-226 (Hyundai Recall 162). The vehicle was taken out of service and delivered to Webb Hyundai, Highland, IN, on 06/13/2026, where it remains. Hyundai's own campaign records confirm Recall 162 (GDI engine inspection/replacement) was completed on this VIN on 10/02/2017 and the KSDS engine-monitoring software (Service Campaign 953) was installed 08/09/2019 - yet the engine has now failed in exactly the manner the recall was meant to remedy, indicating the recall remedy was ineffective for this vehicle. Hyundai Motor America (case #42847594) has refused repair, citing a "branded title"; the only brand on the title is a "Not Actual Mileage" odometer disclosure, not a salvage or rebuilt brand. NHTSA guidance is that title branding is not a valid basis for denying a recall remedy. The defect poses a risk of sudden engine failure and stalling while driving. No crash, fire, or injury. Requesting NHTSA review of recall remedy effectiveness and of Hyundai's denial.
- Engine · Power train
My vehicle began experiencing excessive oil consumption several years before the engine failed. In approximately 2019, I reported the oil consumption to an authorized Hyundai dealership and expressed concern that my vehicle might have one of the known Theta II engine defects. I was told the Knock…
My vehicle began experiencing excessive oil consumption several years before the engine failed. In approximately 2019, I reported the oil consumption to an authorized Hyundai dealership and expressed concern that my vehicle might have one of the known Theta II engine defects. I was told the Knock Sensor Detection System (KSDS) campaign had been completed and that my vehicle was not one requiring engine replacement. The excessive oil consumption continued. On June 6, 2026, the engine developed severe metal knocking, misfires, and became unsafe to operate. I was concerned the engine could fail completely or lose power while driving, creating a safety hazard for myself and others. The vehicle had to be towed to a Hyundai dealership on June 7, 2026. Hyundai of Kennesaw inspected the vehicle and verbally advised that the engine failure was caused by connecting rod bearing failure. Although the dealership identified connecting rod bearing failure, Hyundai Motor America declined to replace the engine and instead advised that it would not proceed with repairs because of the settlement provisions related to the vehicle's age and mileage. As a result, the vehicle remains inoperable. I am submitting this report because I believe this engine failure presents a significant safety concern due to the potential for sudden engine failure or loss of power while driving. I am also concerned that I reported symptoms years before the failure, yet the engine ultimately failed from the same type of defect associated with many Hyundai Theta II engines.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles…
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE…
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Throttle control system vulnerabilities
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003.…
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
- Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air…
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
- Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe…
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Hyundai Sonata and Santa Fe vehicles equipped with Theta II and Lambda II engines (approximately 1.3 million vehicles). ODI also reviewed field data of other Hyundai vehicles equipped with Theta II, Gamma, Nu and Lambda engines (approximately 4.8 million). As a result of this PE, Hyundai has issued NHTSA Recalls 20V-746 and 21V-727 to address potential engine failures and fires in certain Hyundai vehicles equipped with various engine types. Additional information on these and other related recall actions is available in the downloadable version of this resume available at NHTSA.gov. In addition, ODI has upgraded this PE to an Engineering Analysis (EA) 21-003 which will focus on potential recall scope concerns and recall remedy concerns related to the engine failure rewlated recalls mentioned above and conducted previously. See the EA21-003 Opening Resume available at NHTSA.gov for more information. Also available in the downloadable version of this resume is a list of the reference numbers for the 302 ODI reports, or Vehicle Owner Questionnaires (VOQs), cited above which ODI received through mid-November 2021. Note that the Manufacturer reports cited above are customer complaints received through March 2019.
- Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter…
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash fires on these vehicles compared to other similar vehicles. The Office of Defects Investigation (ODI) had already opened Recall Queries (RQ17-003 and RQ17-004) on all Kia and Hyundai vehicles equipped with Theta II engines for engine failures that may cause stalling and fires.The queries cover most of the petition subject Optima, Sorento, Sonata, and Santa Fe vehicles but not any of the subject Soul vehicles.On August 21, 2018, ODI opened a Defect Petition (DP18-003) to evaluate whether to grant or deny the CAS petition. ODI sent Information Request letters to Kia and Hyundai (September and October 2018) requesting information on all engine and non-engine related fires in the petition vehicles.ODI performed extensive analysis on the information obtained from Kia and Hyundai. During the DP18-003 analysis, Kia and Hyundai each initiated three additional safety recalls related to engine compartment fires on certain petitioned and non-petitioned vehicles (nearly 740,000 total vehicles: Recalls 18V-907, 18V-934, 19V-101, 19V-063, 19V-120, and 19V-204). Based on ODI?s review of the applicable materials, including responses to Information Requests sent to multiple manufacturers, Vehicle Owner Questionnaires (VOQ), and Early Warning Data, NHTSA decided to grant the petition.The CAS petition was granted on March 29, 2019. Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) have been opened to assess the scope, frequency, and potential safety-related consequences of alleged defects relating to non-collision vehicle fires in the 2011-2014 Kia Optima and Sorento, 2011-2014 Hyundai Sonata and Santa Fe, and 2010-2015 Kia Soul.Attached is a list of the reference numbers for the 404 VOQs cited above.
- Air bags may be disabled during crash
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata…
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air bag control unit (ACU) used in the subject vehicles. Hyundai Motor America (HMA) issued recall No. 18V-137 for MY 2011-2013 Sonata and MY 2012 Sonata Hybrid vehicles. Kia Motors America (KMA) issued recall No. 18V-363 for MY 2010-2013 Kia Forte and Forte Koup, MY 2011-2013 Optima, MY 2011-2012 Optima Hybrid, and MY2011-2012 Sedona vehicles. The two recalls address vehicles containing ACUs manufactured without adequate circuit protection by installing a wire harness filter kit to prevent internal damage to the ACU. In the event of a crash, ACU damage may result in the disablement of the vehicle's airbags. Each respective manufacturer has mailed letters to affected vehicle owners informing them of the remedy and its availability. ODI plans to evaluate the susceptibility of the subject ACU to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an electrical overstress event in other vehicles manufactured with the subject ZF ACU.Accordingly, this Preliminary Evaluation has been upgraded to an Engineering Analysis (EA19-001), to expand the scope of the investigation to include the Tier-one supplier and any manufacturers who installed the subject ACU in production vehicles. Additional information is available with the closing resume available at NHTSA.gov (see Associated Documents).The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 10781050, 10849839, 11099038, 11080341.
- Scope and Timeliness
NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s…
NHTSA opened Recall Query (RQ) 17-004 to investigate the timeliness and scope of Hyundai?s Theta II GDI engine recalls (Recall Nos. 15V-568 and 17V-226), and Hyundai?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Hyundai to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-004. NHTSA?s assertions included that Hyundai may be liable for civil penalties on multiple grounds, including the untimeliness of Recall Nos. 15V-568 and 17V-226, inaccuracies in Hyundai?s recall reports, and that a required report describing potential safety-related issues contained certain inaccuracies or omissions.Under the Consent Order, Hyundai agreed to a total civil penalty of $140,000,000. The total civil penalty included payment of $54,000,000 as a Non-Deferred Amount. Hyundai also agreed to a sum of $46,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Additionally, Hyundai agreed to a $40,000,000 Performance Obligation Amount to be expended by Hyundai to fulfill specified Safety Data Analytics Infrastructure obligations and Test and Inspection Laboratory obligations. The Consent Order also includes other terms designed to enhance Hyundai?s safety practices, and requires Hyundai to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-004, the Consent Order is not intended to affect any other current or future investigation which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-003) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Hyundai from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with law, and to initiate a recall upon any future determination by Hyundai, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Hyundai's ongoing performance obligations, and does not represent a determination by the agency as to Hyundai?s performance under the Consent Order to date.
- Front Passenger Seat Belt Anchor Failure
The Office of Defects Investigation (ODI) opened this investigation on December 27, 2016 based on two ODI consumer complaints reporting a failure of the front passenger seat belt to remain connected to the seat belt anchor and pre-tensioner during a crash.On March 8, 2017 Hyundai Motor America (Hyundai) filed a defect…
The Office of Defects Investigation (ODI) opened this investigation on December 27, 2016 based on two ODI consumer complaints reporting a failure of the front passenger seat belt to remain connected to the seat belt anchor and pre-tensioner during a crash.On March 8, 2017 Hyundai Motor America (Hyundai) filed a defect report with the agency stating that it would conduct a safety recall on 977,778 model year 2010-2014 Sonata vehicles produced from December 11, 2009 through May 29, 2014 and model year 2011-2015 Sonata Hybrid vehicles produced from December 2, 2010 through January 9, 2015.The remedy for the recall was to inspect the front seat belt anchor connector for proper attachment to the seat belt pre-tensioner.ODI continued the investigation in order to pursue a remedy that would be more lasting, rather than a one-time inspection.The connector is designed so that it can be removed from the pre-tensioner, when required, during vehicle maintenance.If it is not properly connected when originally installed or when re-installed after maintenance, the connector could potentially release in a crash. On September 4, 2017 Hyundai filed an amended defect report and advised the agency that the remedy would be modified to provide a permanent label, to be attached to the connector, at the time of inspection.The label provides graphic instructions and illustration as to the proper orientation of the connector lock when it is properly installed.On October 4, 2017 Hyundai filed an additional defect report (see 17V-671) to have the vehicles that have had only theinspection procedure performed return to dealers to have the permanent label applied to the connector.ODI is closing this investigation based on Hyundai's recall action to add a permanent label to the connector. This preliminary evaluation is closed.The ODI reports cited above can be viewed at www-odi.nhtsa.gov/complaints under the following identification numbers: 10903469 and 10926737.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007584Some 2011-14MY Sonata (YF) vehicles may exhibit inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to inspect the rear combination lamps and, if necessary, replace them if heat deformation is found.
- 11007583Some 2011-14MY Sonata (YF) vehicles may experience inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first). This warranty extension is valid for original and subsequent owners.
- 11000788A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
- 11000314A class settlement against Hyundai Motor America (HMA) that had alleged that certain 2011 2022 model year Hyundai vehicles that were not equipped with an engine immobilizer (called the Class Vehicles) contain design flaws, including the failure to manufacture the Class Vehicles with an anti-theft device called an engine immobilizer, that make them susceptible to theft and damage. Class Vehicles manufactured without an engine immobilizer have traditional turn-key-to-start ignition systems.
- 10253275This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.
- 10251285This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
- 10251282Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. Campaign 9A8 has also been released to provide a revised software update to certain 2018 model year Elantra vehicles. For certain vehicles that cannot be upgraded with the software under Campaign 993, Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealerships.
- 10251276This bulletin provides the service procedure to: 1) Upgrade the IBU/BCM (Integrated Body Control Unit/Body Control Module) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2) Install two anti-theft decals for the front windows. Additional decals may also be installed in the rear windows at customers discretion.
- 10251275Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers an anti-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti-theft solutions available from HMA through Hyundai dealers.
- 10249707Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10247611Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), and anti-theft ignition cylinder protector campaign (Campaign 9A5) in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10247588Some 2011-14MY Sonata (YF) vehicles may experience inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first). This warranty extension is valid for original and subsequent owners.
- 10247587Some 2011-14MY Sonata (YF) vehicles may exhibit inoperative brake lights that may be caused by melting/deformation of the rear combination housing lamps. Hyundai is extending warranty coverage for the rear combination lamp under this condition to 15 years/200,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to inspect the rear combination lamps and, if necessary, replace them if heat deformation is found.
- 10247189This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 10245579Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10245578Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10244992Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10241874Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32). This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock ant-theft solutions available from HMA through Hyundai dealers.
- 10241849Some models from service campaign 993 (IBU/BCM Software Update and Decals Application) equipped with the Hyundai OEM remote start system may exhibit the horn honking when remote starting the vehicle after receiving the software update. This bulletin provides the procedure to update the remote start module to eliminate the horn honking during remote start operation.
- 10240081Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993), combined with an anti-theft steering wheel lock campaign (Campaign P32), in response to an increase in thefts of certain 2011-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software (Campaign 993), Hyundai is offering customers steering wheel locks at the dealer (Campaign P32).
- 10240080Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10238353Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10237189Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10235566Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
- 10235556Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10235555Hyundai has launched an anti-theft software upgrade and window decal campaign (Campaign 993) in response to an increase in thefts of certain Hyundai vehicles not equipped with engine immobilizers targeted through social media. In November 2021, engine immobilizers became standard on all Hyundai vehicles produced.
- 10235341Certain Hyundai vehicles may not be equipped with an immobilizer. This bulletin provides the service procedure to update the IBU/BCM (Integrated Body Control Unit/Body Control Module), to revise the OEM Hyundai burglar alarm system operation and ignition start logic, and installation of two anti-theft decals for the front windows.
- 10230904This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
- 10217258Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
- 10217251Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
- 10211674The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 10 years or 120,000 miles from the date of original retail delivery or date of first use, whichever occurs first. Warranty coverage is valid for original and subsequent owners.
- 10211673The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
- 10211669Applicable vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit Abnormal Noise or No Crank/No Start condition. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
- 10211665Certain vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise or no crank/no start condition related to connecting rod bearing wear or damage. This Dealer Best Practice outlines the service procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results, as well as related warranty coverage for the conditions outlined above.
- 10207813This bulletin provides additional service diagnostic information and repair procedures related to Electric Waste Gate Actuator (EWGA) equipped vehicles listed below. Refer to the applicable Engine Control / Fuel System sections in the Shop Manual, and then follow the procedures outlined in this bulletin whenever a vehicle with the following symptom(s) are being diagnosed: Check Engine Light illumination with EWGA related DTC. Intermittently high/low turbocharger boost pressures. Abnormal noise from the turbocharger.
- 10207811The warranty coverage for engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
- 10207801The warranty coverage for certain Theta II engine long block repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to a Limited Lifetime Warranty and is valid for original and subsequent owners.
- 10204252Hyundai has launched a Service Campaign for applicable vehicles with 2.0L Turbo and 2.4L GDI engines that may experience the Check Engine warning lamp illuminated with DTC P1326.
- 10204248Applicable vehicles with 2.0L T-GDI and 2.4L GDI engines may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit Abnormal Noise or No Crank/No Start condition. Follow the procedure to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results.
- 10200077This bulletin provides additional service diagnostic information and repair procedures related to Electric Waste Gate Actuator (EWGA) equipped vehicles listed below. Refer to the applicable Engine Control / Fuel System sections in the Shop Manual, and then follow the procedures outlined in this bulletin whenever a vehicle with the following symptom(s) are being diagnosed: Check Engine Light illumination with EWGA related DTC. Intermittently high/low turbocharger boost pressures. Abnormal noise from the turbocharger. Reduced engine power.
Every Hyundai Sonata model year
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