2011 KIA Sportage
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Sportage › 2011
These records cover every 2011 KIA Sportage. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2011 KIA Sportage. Newest first.
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an…
Risk and remedy
Risk
An engine compartment fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Kia Motors America (Kia) is recalling certain 2011-2012 Kia Sportage vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Risk and remedy
Risk
A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy
Kia has notified owners, and dealers will replace the oil pressure switch with an improved one, free of charge. In addition, dealers will inspect the oil pan for any oil leaks, replacing it if necessary, free of charge. The recall began July 3, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC174.
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Risk and remedy
Risk
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Kia Motors America (Kia) is recalling certain model year 2011 Sportage vehicles manufactured March 7, 2011, to June 8, 2011. In the affected vehicles, the brake light switch may intermittently fail.
Risk and remedy
Risk
Whenever the brake switch is not working, the brake lights will not illuminate, reducing the ability to warn other motorists of the driver's intentions of stopping, increasing the risk of a crash.
Remedy
Kia will notify owners, and dealers will replace the brake light switch, free of charge. The recall began on July 7, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC121.
Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and…
Risk and remedy
Risk
Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy
Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Owner complaints
181 complaints7 involved a crash8 involved a fire8 injuries
What owners report most
Latest complaints
- Electrical system · Exterior lighting · Suspension
Front headlights went out also rear brake lights now I have a problem with brake light and tailgate lamp staying on when car and lights are off. The suspension has had a issue ever since I bought it it makes awful loud noises when driving and especially hitting bumps in road. Passenger front and…
Front headlights went out also rear brake lights now I have a problem with brake light and tailgate lamp staying on when car and lights are off. The suspension has had a issue ever since I bought it it makes awful loud noises when driving and especially hitting bumps in road. Passenger front and rear windows won't roll down. Had to replace battery as well. Inside door handles fell off as well as outside rear handles.tire pressure indicator light stays on as well as the park assist and drive train lights stay on.problem with car going in drive sometimes it locks up and have to restart and slam on brakes several times to unlock
- Engine and engine cooling
The contact owns a 2011 Kia Sportage. The contact stated that while driving 40 MPH, the vehicle went into LIMP Mode. While accelerating to overtake a vehicle driving under the speed limit, the vehicle started to stall. The check engine light was flashing, and the vehicle went into ECO mode. The…
The contact owns a 2011 Kia Sportage. The contact stated that while driving 40 MPH, the vehicle went into LIMP Mode. While accelerating to overtake a vehicle driving under the speed limit, the vehicle started to stall. The check engine light was flashing, and the vehicle went into ECO mode. The contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, where it was diagnosed with a misfire and engine failure due to an oil leak. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 180,000.
- Unknown or other
Update to NHTSA (ODI #11679186) Subject: Update to ODI Complaint #11679186 – Kia America Written Response Body: Dear NHTSA Office of Defects Investigation, I am writing to provide an update to my ODI Complaint #11679186 regarding my 2011 Kia Sportage SX (VIN: [XXX] ), which caught fire while I…
Update to NHTSA (ODI #11679186) Subject: Update to ODI Complaint #11679186 – Kia America Written Response Body: Dear NHTSA Office of Defects Investigation, I am writing to provide an update to my ODI Complaint #11679186 regarding my 2011 Kia Sportage SX (VIN: [XXX] ), which caught fire while I was driving on [XXX]. On August 27, 2025, Kia America issued me a written response (attached). In this letter, Kia explicitly acknowledged: “Preliminary evaluation results show… the fire originated within the engine compartment area.” “The cause was unknown engine oil leaks allowing motor oil to contact hot exhaust surfaces of the engine that led to ignition.” Despite admitting the fire’s cause, Kia refused restitution, stating that the vehicle was “9 years and 163,000 miles outside of warranty.” I request that this letter be added to ODI Complaint #11679186 and considered in your analysis of Kia vehicle fire trends. I believe this documentation is significant in establishing that Kia recognizes the fire hazard but denies responsibility due to warranty expiration, which does not address the broader safety risk. Thank you for your review and for your ongoing work to protect vehicle safety. Respectfully, Daniel McAdams INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Unknown or other
On [XXX], my 2011 Kia Sportage SX (VIN: [XXX] ) caught fire while I was driving. The vehicle rapidly filled with smoke, causing throat and eye irritation from smoke inhalation. My insurance company declared the vehicle a total loss. Kia America (Case #[XXX]) acknowledged the incident and confirmed…
On [XXX], my 2011 Kia Sportage SX (VIN: [XXX] ) caught fire while I was driving. The vehicle rapidly filled with smoke, causing throat and eye irritation from smoke inhalation. My insurance company declared the vehicle a total loss. Kia America (Case #[XXX]) acknowledged the incident and confirmed that a fire inspection would be conducted. The inspection was completed, but Kia has refused to release the findings or determine the cause. On [insert date], Kia denied my claim without explanation, despite the vehicle being a complete loss due to fire. This is a critical safety issue that could have caused severe injury or death. I am requesting NHTSA investigate the cause of the fire and Kia’s handling of post-incident safety reporting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
- Engine and engine cooling › Exhaust system › Emission control
The contact owns a 2011 Kia Sportage. The contact stated that upon taking the vehicle for the State Inspection, the vehicle failed the Emissions test. The State Inspector diagnosed a failure with the Evaporative Emissions Control System (EVAP). The contact was informed that the system was leaking.…
The contact owns a 2011 Kia Sportage. The contact stated that upon taking the vehicle for the State Inspection, the vehicle failed the Emissions test. The State Inspector diagnosed a failure with the Evaporative Emissions Control System (EVAP). The contact was informed that the system was leaking. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 243,000.
- Engine
I'm [XXX] from Brooks Alberta Canada. I purchased this car from a private seller here in Brooks last [XXX] named “Hein Teresa Lorraine” lives in [XXX], Brooks AB T1R 0R7" and she did not include all the details in her car that it has a recall issue with the engine which is the Knock Sensor Problem.…
I'm [XXX] from Brooks Alberta Canada. I purchased this car from a private seller here in Brooks last [XXX] named “Hein Teresa Lorraine” lives in [XXX], Brooks AB T1R 0R7" and she did not include all the details in her car that it has a recall issue with the engine which is the Knock Sensor Problem. After a couple of days of using it I experience engine malfunction, the oil pressure light is keeps on flickering and as I drove from Brooks going to Calgary the engine suddenly stalled and activates the “Lymp Mode”. I cannot able to move forward and almost hit by a huge truck because of that incident. I coordinated with Straightline Kia Medicine Hat that incident, they check the vehicle and test it, after several testings they proved that the vehicle has a engine recall backjob. The check engine code shows P01326 which is responsible for engine stalling while accelerating. Kia Manager "Kent" talk to me and promise me that he will do all the reports to replace the engine. He submitted the report to the engineering department of Kia for the engine replacement but they declined it due to lack of documentation proof for regular maintenance of the vehicle from the previous owner. I told them that i recently purchased the car and I cannot able to provide the previous oil change done with the vehicle. Unfortunately after 2 weeks of waiting for nothing, Kent refuse to do a follow up report on the said incident and telling me that I need to take my car and need to pay a certain amount for their job done to my vehicle. Even the car rental that they provided I am also shouldering the expense because Kent is insisting that my car is not covered by the warranty anymore. As I do my research it has a lifetime warranty for the Knock Sensor failure for the same Car model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system
KIA issue a recall for my vehicle. Visited the dealership as instructed and the replacement part was not available. After a month and a half, they still don't know when they will receive the part. Driving a car with a safety recall (fire possible) is not ideal.
- Engine · Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 19V101000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer, a second dealer, Team Kia of El…
The contact owns a 2011 Kia Sportage. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 19V101000 (Engine) and 23V652000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The local dealer, a second dealer, Team Kia of El Cajon (619-444-7200), and a third dealer, Kearny Mesa Kia (858 223-3131) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an…
The contact owned a 2011 Kia Sportage. The contact stated while driving at approximately 55 MPH she rolled over a large puddle of water on the roadway. The contact stated that she hydroplaned and she lost control of the vehicle. The contact stated that she drove off of the roadway and down an embankment and rolled over several times before coming to a stop at the bottom of the embankment. The contact was transported by ambulance to a hospital. The contact stated she was diagnosed with a concussion, bruises to both arms, a sprained left ankle, and cuts to her hands and feet. The contact stated that she was conscious when she was removed from the vehicle and noted that only the side air bags had deployed. The driver's front air bag had not deployed. The contact stated that the police were on the scene but was not sure if a report had been written. The contact stated that the vehicle had been towed to an impound lot and declared a total loss by her insurance provider. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
- Electrical system · Exterior lighting · Unknown or other
My 2011 kia sportage had a recall #23V65200. On [XXX] my radio started smoking and my headlights would not shut off even with car off and keys out. You had to unplug cable from battery for lights to go off and not run battery down. I called kia in bloomington indiana they said to not drive and…
My 2011 kia sportage had a recall #23V65200. On [XXX] my radio started smoking and my headlights would not shut off even with car off and keys out. You had to unplug cable from battery for lights to go off and not run battery down. I called kia in bloomington indiana they said to not drive and call customer service to have towed. i called on [XXX] and talked to a lady, she was very rude and dismissive. Said they would not tow due to my kia being a 2011 it was to old and they would only tow if above 2015. She then said I had to pay and only if the lights and smoke was because of recall they would pay. But I did not know or have extra money for this and nowhere in our papers about recall does it say it had to be a certain year to tow, only to stop driving and call. So my disabled husband drove it to the dealership in bloomington on [XXX] and dropped off even though they were at risk. I did not hear anything from kia and called to make sure they received auto. They had said they found my car and did not know it was there on June 19th. My husband told a person there he dropped it off and I guess they didn't get messages. After having my car and me telling them what had happened they then said they fixed recall but would have to run a diagnostic for them to see if the other problems were because of it. Bloomington then said they could not say it was not because of the recall this happened they did not know. So they sent my car to headquarters to engineers is what bloomington told me. Did not hear from them again until July 19th stating again they were not sure. And we had to pay for diagnostic check of 195.00. On Aug 6th they messaged us and said they found issues but it was not because of recall. And we would have to pay roughly 2500.00 to fix, yet they stated my washer fluid was fine when in fact it is not hooked up, line broke. How is that? I said I was going to talk with someone and get back with them. My car is still there. Not once did they offer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
- Service brakes, hydraulic
The contact owned a 2011 Kia Sportage. The contact stated while the vehicle was parked overnight and next to her home, it was started but the contact left the vehicle in park and on as she retrieved a personal item from inside the home, and upon return, it was discovered that the vehicle caught on…
The contact owned a 2011 Kia Sportage. The contact stated while the vehicle was parked overnight and next to her home, it was started but the contact left the vehicle in park and on as she retrieved a personal item from inside the home, and upon return, it was discovered that the vehicle caught on fire. The fire department arrived on the scene and extinguished the fire. The police arrived on the scene and filed a police report but no information was available. The origin of the fire was unknown. The manufacturer was not notified of the failure. The contact recently received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and related the failure to the recall. The failure mileage was approximately 170,000.
- Forward collision avoidance › Automatic emergency braking · Service brakes
I was driving down the highway at 55 mph with the cruise control on and when I came to a stoplight where I had to make a right, the brakes would not depress they were frozen or a hard break pedal. Apparently in 2023 Kia recalled 98,944 Kia Sportage SUVs due to a brake booster issue. My Kia is a 2011. It was very scary and I am having my vehicle towed to a Kia Dealership
- Electrical system · Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact stated that while driving at an undisclosed speed, the instrument panel and the radio became inoperable. The contact also stated the ignition system stopped working as intended, and the vehicle had to be started manually with the key. The contact…
The contact owns a 2011 Kia Sportage. The contact stated that while driving at an undisclosed speed, the instrument panel and the radio became inoperable. The contact also stated the ignition system stopped working as intended, and the vehicle had to be started manually with the key. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the local dealer was contacted several times and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000. Parts distribution disconnect.
- Service brakes, hydraulic
The contact called on behalf of his girlfriend who owned a 2011 Kia Sportage. The contact stated that his girlfriend parked the vehicle at her driveway residence, and she discovered that the vehicle had caught on fire underneath the front. The fire department was called and the police arrived on…
The contact called on behalf of his girlfriend who owned a 2011 Kia Sportage. The contact stated that his girlfriend parked the vehicle at her driveway residence, and she discovered that the vehicle had caught on fire underneath the front. The fire department was called and the police arrived on the scene later. The fire was extinguished with water. It was unknown if a police report was filed. The vehicle was towed to an impound lot and later was declared a total loss by the insurance company. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the repair was unavailable. and the contact related the failure to this recall. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
- Engine
My vehicle had a an illuminated oil lamp on the cluster and an oil leak. on [xxx] I took my 2011 KIA of downtown los angeles to inspect my vehicle under safety campaign 174 (sc174 SL theta 2 - 2.4 l mpi engine oil pan)- when KIA of downtown returned my vehicle to me the invoice stated…
My vehicle had a an illuminated oil lamp on the cluster and an oil leak. on [xxx] I took my 2011 KIA of downtown los angeles to inspect my vehicle under safety campaign 174 (sc174 SL theta 2 - 2.4 l mpi engine oil pan)- when KIA of downtown returned my vehicle to me the invoice stated "oil pan was found not leaking , oil pressure switch was replaced" over the next few days I noticed I still had an oil leak so I made another appointment at KIA of downtown la to ask them to look at the oil pan again under sc174 I brought it back to downtown la KIA on [xxx] - this time I got a text message from them stating "verified customers concern upon inspection found oil pan to be leaking from seal" and an estimate of $845.84 to repair it --- I called and spoke to my service advisor and she said my 'warranty was voided because of outside influences" which they said are small scratches on bottom the oil pan - I told them I dont think they can "void" a saftey recall -- I next called KIA corporate office and opened a case -#[xxxxxxx] - supervisor named 'richard"of customer care told me on recorded call that KIA corportate made agrees with the decision not to replace my oil pan due to the scratches at the bottom of my pan that are no where near the main seal. Did KIA violate any federal law by acknowledging the leak at the main seal and denying to replace the oil pan and returning the vehicle to me with a known safety defect - recall - sc174 does not mention any exemptions for the recall such as age, damage , negligence etc. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6)
- Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Electrical system
My complaint is in regard to your safety recall, 23V652. I received a letter notice stating my 2011 Kia Sportage is unsafe to drive. it may start a fire in the Hydraulic Electronic control unit (HECU) whether the car is parked and not being used or while driving. I consider the time for this recall to be unacceptable and would like immediate attention to fix my car.
- Electrical system · Engine
I had the check engine light come on my Kia around September 2023. It stayed on and did not flash or anything. I had a hard time accelerating in car. I took it to get fixed on December 19,2023. They said it was the electronic wastegate actuator and I got it replaced. A month after that I was on the…
I had the check engine light come on my Kia around September 2023. It stayed on and did not flash or anything. I had a hard time accelerating in car. I took it to get fixed on December 19,2023. They said it was the electronic wastegate actuator and I got it replaced. A month after that I was on the high way and all of my car lights came on the dashboard and a cloud of black smoke came out the exhaust pipe. I pulled over and got my car towed to dealership. They told me this time it was the engine. My car was held for 1 month to fix the engine. I have spent so much money in this car and I think this recall has alot to do with my issues with it.
- Electrical system
The instrument cluster lights and gages stop working, service engine light stays on. The stereo and heating lights work until you turn on the headlights, then all lights go out. There has been thousands of posts looking for a solution to this problem and yet no definite fix for it.
- Service brakes, air › Antilock › Control unit/module
See attached document for complaint
- Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Unknown or other
Kia dealership sold me a used vehicle with an active and very recent URGENT safety recall with no remedy at this time! Knowing I’d be driving to and from daughters school & work every day with my child in it. I started to smell burning so I looked up issues the car may have to find out this information.
- Service brakes, hydraulic
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2011 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Hyundai and Kia ABS Module Fires
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by…
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
- Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles…
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE…
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Scope and Timeliness
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations…
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia?s recall report contained certain inaccuracies.Under the Consent Order, Kia agreed to a total civil penalty of $70,000,000. The total civil penalty included a payment of $27,000,000 as a Non-Deferred Amount.Kia also agreed to a sum of $27,000,000 as an Abeyance Amount to be deferred and held in abeyance pending its satisfactory completion, as reasonably determined by NHTSA, of the requirements of the Consent Order.Kia also agreed to a $16,000,000 Performance Obligation Amount to be expended by Kia to fulfill specified Safety Data Analytics Infrastructure obligations. The Consent Order also includes other terms designed to enhance Kia?s safety practices, and requires Kia to retain a Third-Party Auditor who directly reports to NHTSA.Other than RQ17-003, the Consent Order is not intended to affect any other current or future investigation of NHTSA which may involve vehicles equipped with Theta II GDI engines. In particular, Engineering Analysis (EA) 21-003 (which is upgraded from Preliminary Evaluation (PE) 19-004) continues NHTSA?s evaluation of certain performance and design issues relating to the Theta II and other engines.Nothing in the Consent Order discharges Kia from any obligation to comply with the Safety Act or regulations thereunder, including the obligation to carry out recalls in accordance with the law, and to initiate a recall upon any future determination by Kia, or upon any finally adjudicated order from NHTSA, that vehicles equipped with Theta II GDI engines contain a defect related to motor vehicle safety or do not comply with an applicable FMVSS.This RQ is closed. Closure of this RQ has no bearing on the terms of the Consent Order, including Kia's ongoing performance obligations, and does not represent a determination by the agency as to Kia's performance under the Consent Order to date.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010696PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2103) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2011-2013 MY Kia Sportage vehicles equipped with 2.4-liter MPI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).
- 11010512TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2103Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published in (PI2103) titled Knock Sensor Detection System - ECU Logic Improvement for certain 2011-2013MY Sportage (SL)vehicles equipped with Theta 2.4L MPI engine, produced from May 6, 2010 through October 7, 2013. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 11009080TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 11001593TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGREADE $ DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from December 10, 2015 through December 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked with the use of the key fob.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 10252086TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 10251443PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2103) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2011-2013 MY Kia Sportage vehicles equipped with 2.4-liter engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").
- 10250838TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 10247586CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification consists of a theft deterrent ignition cylinder protector and will be available to you free of charge for eighteen (18) months from the date of this letter.
- 10247554TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 15, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 10247553TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 13, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles that are not equipped with an immobilizer, a protective cover will be permanently affixed to the ignition cylinder. This Theft Deterrent Ignition Cylinder Protector prevents the removal of the key lock cylinder thereby preventing access to the ignition tumbler.
- 10242913PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
- 10240557CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
- 10239722CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
- 10239712TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from Dec 10, 2015 through Dec 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10238216PRODUCT IMPROVEMENT CAMPAIGN: THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2103) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. This update is for certain 2011 and 2013MY Sportage (SL) vehicles equipped with Theta 2.4L MPI engines, produced from May 6, 2010 through October 7, 2013.
- 10237606SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2103Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published in (PI2103) titled "Knock Sensor Detection System - ECU Logic Improvement" for certain 2011-2013MY Sportage (SL) vehicles equipped with Theta 2.4L MPI engine, produced from May 6, 2010 through October 7, 2013. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below return to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 10236641TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from Dec 10, 2015 through Dec 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
- 10233650TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from Dec 10, 2015 through Dec 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
- 10232566CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is a follow-up notification advising that Kia developed a software upgrade that can be installed on your vehicle free of charge to restrict the operation of the vehicle's ignition system should your locked vehicle be the subject of a break-in and theft attempt without the key. However, the previous letter was sent in error. The customer's vehicles are equipped with an electronic engine immobilizer and are NOT equipped with a steel key and "turn-to-start" ignition system, and they are not targeted for theft by the social media challenge and does not require a software upgrade. As a result, customers may disregard that letter.
- 10231840CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft attempt. We are making this device available to customers free of charge and will ship it directly to customers who place orders within eighteen (18) months from the date of this letter.
- 10231839CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
- 10230883CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
- 10230881TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2302) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from Dec 10, 2015 through Dec 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
- 10230879TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2302) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM) system on some 2011-2016MY Sportage (SL) vehicles produced from May 6, 2010 through Nov 16, 2015, and 2017-2022MY Sportage (QL) vehicles produced from Dec 10, 2015 through Dec 7, 2021, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
- 10226555TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
- 10219692TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
- 10210431PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. Some replacement long blocks may come with pre-installed fuel rail, injectors, and injector wiring harness. If the condition is present, it is possible that the injector harness was not installed correctly. The connections may be swapped from cylinder No. 1 and cylinder No. 4, and from cylinder No. 2 and cylinder No. 3.
- 10209438TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
- 10206642TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
- 10205866PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 10205426TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2021MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
- 10203695This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressure, the SST may need to be re-calibrated to ensure that the tool provides accurate readings when testing the engine rod bearing wear. The calibration and BCT measuring point maintenance is included in this bulletin.
- 10203659PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information related to the Technical Service Bulletin previously published PI1803 titled "Knock Sensor Detection System - ECU Logic Improvement" equipped w/THETA II engine. Specifically, this bulletin provides instructions on which procedures to follow if, after installation of the KSDS, any one of the subject vehicles below returns to the dealer with Diagnostic Trouble Code (DTC) P1326 (Knock Signal Range/Performance).
- 10202226TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Control Unit (ECU), Steering Column Housing, or Worm Gear Assembly. When the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly on some 2010MY~ Kia models listed on page 8, equipped with a Column Motor Driven Power Steering (C-MDPS) unit. On some vehicles when the steering wheel is rotated a scraping noise can be heard originating from the lower bearing on the Worm Gear Assembly and does not affect the steering effort.
- 10201529TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.
- 10201158TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2019MY vehicles (refer to table below for applicable model and engine), which may exhibit a symptom of excessive oil consumption.
- 10199451TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage.
- 10190547TECHNICAL SERVICE BULLETIN: THETA 2.4L MPI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2103) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (KSDS) in order to protect the engine from excessive connecting rod bearing damage. This update is for certain 2011-2013MY Sportage (SL) vehicles equipped with Theta 2.4L MPI engines, produced from May 6, 2010 through October 7, 2013.
- 10190546PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2011-2013 MY Kia Sportage vehicles equipped with 2.4-liter engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (ECU).
Every KIA Sportage model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.