2024 KIA Sportage
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › KIA › Sportage › 2024
These records cover every 2024 KIA Sportage. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2024 KIA Sportage. Newest first.
Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.
Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.
Risk and remedy
Risk
A loss of power steering assist can increase the risk of a crash.
Remedy
Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC319.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Risk and remedy
Risk
A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy
Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Owner complaints
75 complaints7 involved a crash10 injuries
What owners report most
Latest complaints
- Electrical system · Engine · Power train
The vehicle experiences an intermittent, severe safety malfunction tied to the Idle Stop & Go (ISG) auto-stop system. When brought to a complete stop at intersections or red lights, the engine shuts off normally to conserve fuel. However, when releasing the brake pedal, the engine completely fails…
The vehicle experiences an intermittent, severe safety malfunction tied to the Idle Stop & Go (ISG) auto-stop system. When brought to a complete stop at intersections or red lights, the engine shuts off normally to conserve fuel. However, when releasing the brake pedal, the engine completely fails to auto-restart and stalls out in live traffic. The vehicle locks up, flashes an error message on the instrument cluster instructing the driver to shift to Park or Neutral to restart, and requires a hard manual key cycle to get the vehicle moving again. This intermittent defect has occurred over the past year, creating an extreme hazard for rear-end collisions in high-traffic intersections. The component is available for inspection upon request. The vehicle was presented to an authorized dealership on October 21, 2026, at 31,985 miles specifically for this stalling defect. The technician documented the complaint on the Repair Order but was unable to duplicate the stalling during a brief road test, noting that values were within factory specifications at that moment and taking no repair action. The manufacturer has not yet issued a recall or permanent remedy for this generation of vehicle stalling.
- Electrical system · Forward collision avoidance › Warnings · Lane departure › Assist
1. COMPONENT & INSPECTION: Electrical System / CAN-Bus network architecture and gateway modules. The vehicle and parts are available for inspection upon request. 2. SAFETY RISK: The CAN-bus drops communication while driving at road speeds. Critical safety systems—including Forward…
1. COMPONENT & INSPECTION: Electrical System / CAN-Bus network architecture and gateway modules. The vehicle and parts are available for inspection upon request. 2. SAFETY RISK: The CAN-bus drops communication while driving at road speeds. Critical safety systems—including Forward Collision-Avoidance, Blind-Spot Monitors, and Electronic Stability Control—instantly shut down mid-trip. Losing active stability and driver assists while moving on public highways poses an immediate, severe crash hazard to myself and others. 3. DEALER CONFIRMATION: Yes. An authorized Kia dealer scanned the vehicle and confirmed multiple logged historical network communication error codes (U-codes), verifying a system-wide network failure. 4. OTHER INSPECTIONS: Inspected only by the Kia dealer technician. However, because the failure is intermittent, the dealer simply cleared the fault codes and released the vehicle without performing physical diagnostics or repairs. Kia America Corporate opened a consumer case but has since ghosted all communication. No police or insurance inspections have occurred yet as a crash has not yet happened. 5. WARNING LAMPS & FIRST APPEARANCE: No advance warnings occur. The failure happens instantly mid-drive. Symptoms include a sudden, simultaneous "Christmas tree" illumination of warning lights (Stability Control, Braking, and Lane Assist). These symptoms first appeared in September 2026 and recur intermittently.
- Structure › Body · Unknown or other · Visibility/wiper
On XXX, while driving my 2024 Kia Sportage X-Pro Prestige on [XXX] after exiting XXX, traveling west toward [XXX], the panoramic moonroof glass suddenly shattered without warning. It sounded like a gunshot going off very loudly inside the vehicle and badly startled both me and my service dog. The…
On XXX, while driving my 2024 Kia Sportage X-Pro Prestige on [XXX] after exiting XXX, traveling west toward [XXX], the panoramic moonroof glass suddenly shattered without warning. It sounded like a gunshot going off very loudly inside the vehicle and badly startled both me and my service dog. The glass had no known prior damage, nothing had been placed on it, and I did not see or hear anything strike it. I pulled over and found the panoramic glass extensively shattered, with thousands of small fragments and areas of glass missing. I saw no evidence of an external impact. I received a superficial cut to my finger from a glass fragment; no medical attention was required. The interior sunshade was closed and prevented the shattered glass above it from falling directly onto me and my service dog. Glass fragments were still found inside the vehicle after the repair was completed. Multiple photographs document the extensive damage. The moonroof was repaired through insurance, but no cause for the sudden glass failure was identified. Kia America opened Case #XXX, escalated the matter for additional review, and requested post-incident photographs and incident details, which I provided. Kia later stated it had completed its review, cited factory-warranty glass coverage and the absence of applicable campaigns, and declined further assistance. I was not provided with a diagnosed cause for the glass failure. This vehicle also has a separate recurring safety concern involving unexpected engine shutdowns while driving or in traffic, including a shutdown at approximately 60 mph the following day, May 10. Those incidents were reported separately to NHTSA under Complaint #XXX. I am not asserting that the glass failure and shutdowns have the same cause. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine · Fuel/propulsion system
My 2024 Kia Sportage X-Pro Prestige has experienced at least 3 intermittent, unexpected engine shutdowns while driving or in traffic. The cause remains unidentified. The first occurred before [XXX] (exact date unknown). While stopped at a red light in Drive, I realized the vehicle had completely…
My 2024 Kia Sportage X-Pro Prestige has experienced at least 3 intermittent, unexpected engine shutdowns while driving or in traffic. The cause remains unidentified. The first occurred before [XXX] (exact date unknown). While stopped at a red light in Drive, I realized the vehicle had completely shut off. The engine was not running and all screens/displays were black. There was no warning. On [XXX], the same failure occurred without warning at approximately 60 mph during a longer highway drive. The engine shut off and all screens went black. I nearly collided with an 18-wheeler. No collision occurred. I was directed to call 911, and the vehicle was towed from the highway to a Kia dealership. The cause was not diagnosed. On [XXX], during a long-distance drive from Asheville to Wilmington, NC, the vehicle again shut off while I was still in Drive and slowing normally toward a red light. Warning lights/chimes appeared and the engine shut off BEFORE I shifted to Park. After shifting to Park, the display stated, “Auto Stop is Off. Shift to P or N and start engine manually.” I restarted the vehicle. A picture documenting the vehicle immediately after this event is included in my attached evidence packet. The cause remains unknown despite extensive testing and Kia Tech Line involvement. On [XXX], I drove approximately 40 minutes with a Kia master technician and diagnostic flight recorder, at speeds up to approximately 80 mph; the failure did not reproduce. On [XXX], I was told Tech Line wanted me to drive the vehicle for approximately 2 weeks with a flight recorder to capture another occurrence. After these repeated shutdowns, particularly the ~60 mph near-collision, I no longer feel confident driving the vehicle or transporting my family while the cause remains unidentified. I am concerned another shutdown could occur where I cannot safely avoid a collision. Detailed chronology and supporting evidence are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Lane departure › Assist · Structure › Body
I purchased a used 2024 Kia Sportage EX Gas that showed signs of trim peel at 5,000 miles. My extended warranty said they do not cover trim. I noticed multiple cars in our parking lot experiencing the same issues on 2024 or older models. In addition, the low gas indicator does not appear on the…
I purchased a used 2024 Kia Sportage EX Gas that showed signs of trim peel at 5,000 miles. My extended warranty said they do not cover trim. I noticed multiple cars in our parking lot experiencing the same issues on 2024 or older models. In addition, the low gas indicator does not appear on the infotainment system after the Kia Connect expired despite gas being as low as 32 miles projected (avg. 24 mpg normal range). The Sportage lane assists yellow indicator comes on sporadically when changing lanes without or with the turn signal on. The steering assist will turn off when you go through a intersection and is not reliable enough to even turn on as it will give you a false sense of protection and intimately turn off.
- Visibility
The contact owns a 2024 Kia Sportage. The contact stated that while driving 65 MPH, the glass panel between the windshield and the panoramic sunroof exploded, causing glass to fall into the vehicle. The dealer was contacted. The failure mileage was approximately 44,800.
- Air bags · Seat belts
The SRS/airbag warning light illuminates and flashes, accompanied by a seat belt warning chime while the driver seat belt is fastened. I scanned the SRS module and retrieved DTC B1511-00 (Driver Seat Belt Buckle Switch Open Or Short To Battery) and B1515-00 (Driver Seat Belt Buckle Switch Defect)…
The SRS/airbag warning light illuminates and flashes, accompanied by a seat belt warning chime while the driver seat belt is fastened. I scanned the SRS module and retrieved DTC B1511-00 (Driver Seat Belt Buckle Switch Open Or Short To Battery) and B1515-00 (Driver Seat Belt Buckle Switch Defect), logged across two events. I purchased this vehicle used from a franchised dealer. I took it to that same dealer for diagnosis. Their technician found that the wiring harness under the driver seat had been cut and twisted back together. That splice was present before I purchased the vehicle. The dealership inspected and resold the vehicle to me in that condition and did not disclose any prior repair or modification to the restraint system wiring. As a result, the driver airbag and seat belt pretensioner may not deploy correctly in a crash. The dealer has denied warranty coverage on the basis of tampering and quoted over $2,000 for the part. The removed harness is in the dealer's possession and should be available for inspection.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very…
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very…
I am reporting a concern regarding the Forward Collision Warning and Automatic Emergency Braking systems on my 2024 Kia Sportage SX Prestige. I have been attempting to understand the operating behavior of the vehicle’s FCA system using cardboard boxes as targets. I conducted observations at very low speeds (approximately 5 mph) as well as at approximately 30 mph. During these observations, the vehicle did not provide a forward collision warning or automatic braking at distances at which I expected the system to recognize a potential collision. I have not intentionally caused a collision or placed a person or another vehicle in danger. I am uncertain whether this behavior represents normal FCA operating limitations, the use of an inappropriate target, or a malfunction or calibration issue. I am therefore reporting the concern rather than asserting that a defect has been established. I am also uncertain what diagnostic or functional validation procedure Kia provides for this system. I have been able to find information regarding radar alignment, camera calibration, and diagnostic fault checking, but I have not been able to determine whether Kia provides dealers with a standardized functional test that verifies that FCW/AEB actually recognizes an appropriate vehicle target and intervenes at the expected point. The concern has not yet been reproduced or confirmed by a dealer or independent service center. The vehicle has not yet been subjected to a standardized ADAS functional test using a recognized vehicle target. No warning lamps or diagnostic messages have appeared that I am aware of. The potentially affected components are Forward Collision Warning and Automatic Emergency Braking within the vehicle’s Advanced Driver Assistance System. The vehicle is available for inspection upon request.
- Unknown or other
I’ve had to replace my front windshield twice every year due to it cracking straight down the middle.
- Steering
On Tuesday, July 14th I started my vehicle around 6:30 am and started to drive. Once I was driving, I had multiple warning lights on my dash showing and my power steering failed on me. I stopped the vehicle, put it in park and turned it off. I restarted the car and still had the various warning…
On Tuesday, July 14th I started my vehicle around 6:30 am and started to drive. Once I was driving, I had multiple warning lights on my dash showing and my power steering failed on me. I stopped the vehicle, put it in park and turned it off. I restarted the car and still had the various warning lights and no power steering. The car was driving fine with no warning lights at 4:50 am that morning and again at 6:15 am that morning. I managed to drive the 2 miles home at a low rate of speed with no power steering since there were not many cars out. I called the Kia dealership and contacted a tow truck to take the vehicle in. The tow truck driver saw the warning lights as well and had to maneuver the car with no power steering onto his truck. Once Kia did the initial inspection, they said there were no warning lights and the power steering worked. They were going to conduct a more thorough inspection on Friday to see what the issue was. I called end of day Friday and was told they would need more time to inspect since they could not find any issues with the car. The know the warning light had shown up but if they could not recreate the issue then the car would not be looked at further. This is the 3rd issue with this vehicle that the dealer could not recreate. I've had the vehicle stall on me at a light when I was stopped or at a stop sign as well as not accelerate when I was at a high rate of speed in an emergency situation. This issue puts me and my family at risk if I were to be driving during a busy period or on a highway. My car is only 2 years old and has under 32k miles, I drive it frequently to visit family 4 hours away. I am to pick up my car from the Kia dealer and I am scared to drive this car. I feel it's a deathtrap and an accident waiting to happen. Kia said I can always trade it in for a new car, but no thank you.
- Power train · Service brakes
•12,000 Miles: Front rotors required complete replacement. •21,000 Miles: Front rotors failed and required replacement a second time. •28,000 Miles: Front seat cushion required repair due to material separation. •34,000 Miles: Front rotors failed and required replacement a third time. •51,000…
•12,000 Miles: Front rotors required complete replacement. •21,000 Miles: Front rotors failed and required replacement a second time. •28,000 Miles: Front seat cushion required repair due to material separation. •34,000 Miles: Front rotors failed and required replacement a third time. •51,000 Miles: Front rotors failed and required replacement a fourth time. •51,000 Miles: Complete transmission replacement required due to severe shifting difficulties.
- Electrical system · Engine
The contact owns a 2024 Kia Sportage. The contact stated that while driving at undisclosed speeds, or while the vehicle was parked, the engine intermittently hesitated and the vehicle almost shut off. The contact stated that the START/STOP button was depressed to shut off the vehicle; however, the…
The contact owns a 2024 Kia Sportage. The contact stated that while driving at undisclosed speeds, or while the vehicle was parked, the engine intermittently hesitated and the vehicle almost shut off. The contact stated that the START/STOP button was depressed to shut off the vehicle; however, the button became inoperable. The vehicle was turned off and restarted to resume normal operation. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,700.
- Unknown or other
Sunroof exploded while driving. No rocks or anything hit it. Glass is pointing upward.
- Unknown or other
Sunroof on the vehicle shattered without being struck by projectile or road debris. The area where we were driving had no other cars near us at the time of the incident. There was no sound of something hitting then shattering, it just exploded. Examination of the sunroof did not reveal any points…
Sunroof on the vehicle shattered without being struck by projectile or road debris. The area where we were driving had no other cars near us at the time of the incident. There was no sound of something hitting then shattering, it just exploded. Examination of the sunroof did not reveal any points of impact, research done online has shown multiple other Kia Sportage owners with the same issue. Spontaneous shattering of the panoramic sunroof.
- Electrical system · Service brakes · Vehicle speed control
Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and…
Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.
- Unknown or other
As I was driving to work this morning, I heard a loud bang. The sun roof blew up. Based on how the glass is raised, it looks like it blew from the inside out.
- Forward collision avoidance › Warnings
Forward collision warning systems check error light hard braking occurred and scared the pee out of me. Camera blockage obstruction error
- Engine · Fuel/propulsion system
On December 24, 2025, while driving in traffic, my Kia Sportage experienced severe lurching, bucking, and jerking, causing the engine to shut down. All dashboard warning lights illuminated, including a message prompting me to "turn engine back on." The vehicle would not restart, necessitating a tow…
On December 24, 2025, while driving in traffic, my Kia Sportage experienced severe lurching, bucking, and jerking, causing the engine to shut down. All dashboard warning lights illuminated, including a message prompting me to "turn engine back on." The vehicle would not restart, necessitating a tow to Horne Kia. After several days of diagnostics, it was determined that a blown ignition fuse and a bad fuel pump relay were the issues, along with a battery replacement. However, just 19 days later, while attempting to merge onto the freeway, the vehicle again bucked violently, and the engine shut down with all warning lights flashing. The police had to assist in moving my vehicle out of traffic, and it was towed to Courtesy Kia in Mesa, AZ. Once again, no error codes were found. After further diagnostics, it was discovered that the same ignition fuse had blown and that the catalytic converter had "shattered." The catalytic converter was replaced. Upon picking up the vehicle from the dealership, and driving less then 5 miles on freeway, the vehicle was bucking and hard shifting once again resulting in a third tow to dealership just 48 hours later after the previous service. The dealership ran several diagnostics under Kia's tech line, which revealed that the engine pistons are slipping and not functioning properly, resulting in loss of compression. Per Kia's tech line, a new engine long block was ordered and replaced.
- Vehicle speed control
I was driving on the highway and had set the cruise control to 76. I then pushed the plus button once to increase the cruise control speed and the cruise control increased immediately to 110 mph. I braked right away which stopped the acceleration but could see it was still set at 110 mph. I pushed…
I was driving on the highway and had set the cruise control to 76. I then pushed the plus button once to increase the cruise control speed and the cruise control increased immediately to 110 mph. I braked right away which stopped the acceleration but could see it was still set at 110 mph. I pushed the button to turn the cruise control off. When I pushed it again, it went immediately back to 110. I tired multiple times over the next 45 minutes to turn the cruise control back on but it always went immediately to 110 mph.
- Visibility › Sun/moon roof assembly
The contact owns a 2024 Kia Sportage. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The contact stated that there was no evidence of an impact on the sunroof glass. The dealer was made aware of the failure. The contact was advised to take the vehicle to a…
The contact owns a 2024 Kia Sportage. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The contact stated that there was no evidence of an impact on the sunroof glass. The dealer was made aware of the failure. The contact was advised to take the vehicle to a Collision Center for assistance. The vehicle was taken to the Collision Center, and the contact was informed that the failure was a known failure with similar vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was advised to contact the NHTSA Hotline and the manufacturer to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,525.
- Power train
While driving the vehicle and selecting EV only mode the engine RPMs surge to about 3000. This happens frequently and I have it on Video. Kia has had the car multiple times for electrical may electrical related repairs but say the vehicle is normal. The tech line person even had the dealer drive a…
While driving the vehicle and selecting EV only mode the engine RPMs surge to about 3000. This happens frequently and I have it on Video. Kia has had the car multiple times for electrical may electrical related repairs but say the vehicle is normal. The tech line person even had the dealer drive a similar car for a baseline. I would expect they had a baseline prior to manufacturing the car. This is an ongoing unrepaired issue. Date below is first reported date of electrical concerns.
- Electrical system · Forward collision avoidance › Warnings · Vehicle speed control
Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1
- Unknown or other
While highway driving, suddenly and without warning, the panoramic sunroof shattered and exploded. Nothing hit the vehicle. Yes, it is available i took a photo. Yes, the Kia Southern Pines, NC saw the vehicle and damage.
- Visibility/wiper
6” Snow ice storm & negative degree temps 12/13/25 used heated windshield deicer. On 12/15 driving to work on a country road no other traffic, heard pop cracking noise above my head checked sunroof snow ice melting no visible cracks thought noise from thawing ice. Parked vehicle in my home garage…
6” Snow ice storm & negative degree temps 12/13/25 used heated windshield deicer. On 12/15 driving to work on a country road no other traffic, heard pop cracking noise above my head checked sunroof snow ice melting no visible cracks thought noise from thawing ice. Parked vehicle in my home garage while I went out of town. Returned home 12/22 found large crack origination point in front windshield originating in glass down the middle of rear view mirror sensor housing black box mounted on inner windshield the crack spans from top middle to bottom of black box glass over to right center half of windshield. Believe this is a manufacture defect design flaw low quality integrity of glass weaker than standard glass making it more susceptible to temperature changes or minor impact. Entire crack feels smooth interior exterior glass as if the crack is in the inner layers of glass windshield. Due to multi complaints & prior class action lawsuit regarding manufacture defect of KIA windshields I am reporting my complaint as it is quite similar to others complaints, issues & lawsuits. The massive crack in windshield is a driving safety hazard & a manufacture defect that needs recalled & resolved before injury or death occurs. KIA must acknowledge, issue recall &/or post a bulletin, accept responsibility this is a manufactures defect, notify the public and replace the windshields under Good Faith Customer Relations Warranty
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009553TECHNICAL SERVICE BULLETIN: SERVICE ACTION: FRONT DOOR SPEAKER INSPECTION/REPLACEMENT (SA588) - This bulletin provides information to inspect and, if necessary, replace the front door speaker(s) on certain 2024MY Sportage (NQ5a) vehicles produced from November 8, 2023 through May 28, 2024, which may exhibit no or poor sound quality (ex. rattle, static, crackling and/or scratching). Improper bonding pressure between the shell pot and the magnet of the front door speaker may reduce sound quality in one or both of the front door speaker(s).
- 11009491TECHNICAL SERVICE BULLETIN: FRONT BRAKE DISC JUDDER INSPECTION AND REPLACEMENT - This bulletin provides information to address vehicles that may be exhibiting front brake judder sensation while braking on certain 2021-2024MY Sorento (MQ4a) vehicles produced from July 26, 2021 through March 28, 2024 and 2023-2024MY Sportage (NQ5a) vehicles produced from January 7, 2022 through May 20, 2024. Brake judder is a vibration or pulsing sensation felt in the steering wheel, brake pedal, and/or seat when the brakes are applied while driving.
- 11009075VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY Kia vehicles listed in the table below. Kia has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to Kias specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.
- 11008031Sc320_stkr: voluntary emissions service campaign completion label/sticker
- 11008030VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER (SC320) - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC320).
- 11008029Sc320_poc: proof of correction card
- 11008027VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC320) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Sportage vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.
- 11008025VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO (SC320) - This document is the announcement to the dealer Parts and Service managers advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.
- 11008024VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO (SC320) - This document is the announcement to the dealer principals advising that Kia is conducting a Voluntary Emissions Service Campaign regarding the Exhaust Gas Recirculation (EGR) valve assembly on certain 2024 MY Carnival, 2024 MY Sportage, 2024 MY Niro Hybrid (HEV), and 2024 MY Niro Plug-in Hybrid (PHEV) vehicles. Kia has become aware that the subject vehicles may have been produced with an EGR valve assembly that was not manufactured to Kias specifications. Dealers will replace the EGR valve assembly with a new one.
- 11003182TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 INFOTAINMENT SOFTWARE UPDATE (SA580) - This bulletin provides information to update the Firmware of the infotainment system on certain 2024MY Sportage (NQ5) vehicles equipped with Display Audio 2.0 (D2V) head units produced from January 11, 2024 through February 24, 2024. The affected vehicles may have the radio volume intermittently mute when switching the media/radio.
- 11000787This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced.
- 11000316TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRELESS PHONE CHARGER LOGIC IMPROVEMENT (SA572) - This bulletin provides information to upgrade the software on the wireless phone charging system (Wireless Power Charger, or "WPC") on certain 2024MY Sportage (NQ5) vehicles produced from July 18, 2023 through March 22, 2024. The affected vehicles may experience intermittent inoperative wireless phone charging.
- 10253812TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2024MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
- 10250517TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10247555PITSTOP: AIR CONDITIONER AUTO-DRY WHILE VEHICLE IS OFF - This Pitstop provides information regarding the new feature Air Conditioner Auto-Dry on some 2022-2024MY EV6 (CV), 2024MY Sportage (NQ5a), and 2024MY Niro EV (SG2 EV) vehicles. Some Kia owners may state that their air condition fans continue to run after the vehicle has been shut off. The Air Conditioner Auto-Dry feature will automatically run the Heating, Ventilation, and Air Condition (HVAC) fan to dry the inside of the air conditioner system to help prevent mold growth. Kia owners may be unaware of the Air Conditioner Auto-Dry feature.
- 10244786TECHNICAL SERVICE BULLETIN: 4.2 IN. INSTRUMENT CLUSTER SOFTWARE LOGIC IMPROVEMENT (SA547) - This bulletin provides information to upgrade the Cluster (CLU) software logic on certain 2024MY Sportage (NQ5) vehicles produced from July 17, 2023 through August 30, 2023 and 2024MY Sportage (NQ5a) vehicles produced from July 10, 2023 through August 28, 2023 equipped with 4.2 in. instrument clusters which may exhibit a concern where the 'Accumulated Info' (Trip, Timer, Avg.) and 'Since Refueling' trip meters, will reset automatically after the vehicle ignition is turned 'Off'.
- 10242982This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
- 10242913PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
- 10240319TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (ECU) of certain vehicles sold in California. The California Air Resources Board (CARB) requires the emissions data from vehicles with a minimum of 3,000 accumulated miles without reprogramming or resetting. To facilitate collection of this data at the dealer level, KDS screenshots will allow the capture of relevant parameters. Note that a Web Based KDS IUMPR Data Collection procedure is outlined.
Every KIA Sportage model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.