2000 Lexus GS300
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › GS300 › 2000
These records cover every 2000 Lexus GS300. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
35 complaints3 involved a crash2 involved a fire2 injuries
What owners report most
Latest complaints
- Engine
TL* the contact owns a 2000 lexus gs300. While driving approximately 15 mph, a fire started in the engine compartment. The fire was extinguished by a passersby with a fire extinguisher. The police and fire departments were not notified. The vehicle was not taken to the dealer for diagnostic…
TL* the contact owns a 2000 lexus gs300. While driving approximately 15 mph, a fire started in the engine compartment. The fire was extinguished by a passersby with a fire extinguisher. The police and fire departments were not notified. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 135,000.
- Service brakes · Unknown or other · Wheels
While driving, ran over a pot hole filled with water and the ABS light came on which ultimately affected the braking system. took to toyota and they said it needed the system replaced which would cost over 3500 dollars. at this time, we are still working on this matter!!!!! it happened nov. 2015
- Air bags
Recall.
- Suspension
The lower ball joint IS making squeaking noises. This IS a common issue faced by owners of lexus gs300 manufactured between 1998-2002. There might be a manufacturing defect or improper lubrication causing the ball joint to break. There are several life threatening incidents that have taken place so…
The lower ball joint IS making squeaking noises. This IS a common issue faced by owners of lexus gs300 manufactured between 1998-2002. There might be a manufacturing defect or improper lubrication causing the ball joint to break. There are several life threatening incidents that have taken place so far: http://www.chrisandnat.com/projects/lexusballjoint/balljoint.htm http://www.clublexus.com/forums/suspension-and-brakes/340101-lower-ball-joint-failed-today-with-pics-9.html http://www.clublexus.com/forums/suspension-and-brakes/340101-lower-ball-joint-failed-today-with-pics-8.html http://www.clublexus.com/forums/suspension-and-brakes/340101-lower-ball-joint-failed-today-with-pics-7.html http://www.clublexus.com/forums/suspension-and-brakes/340101-lower-ball-joint-failed-today-with-pics.html I request nhtsa look into this and request lexus to replace all ball joints for all lexus GS 300 that have similar issues. *tr
- Electrical system · Engine
While car was parked in the garage it was trying to start up on it's own with no keys. the dash lights were blinking and the car was making a loud cranking, banging noise and we could smell the smoke. after lifting up the hood we could see the smoke coming from the engine and it was still trying…
While car was parked in the garage it was trying to start up on it's own with no keys. the dash lights were blinking and the car was making a loud cranking, banging noise and we could smell the smoke. after lifting up the hood we could see the smoke coming from the engine and it was still trying to crank up. Smoke begin to fill the garage and it was getting worse. we were finally able to put out the fire with the extinguisher and were able to remove the battery to get the car to stop trying to start up. what would cause such a dangerous thing to happen. car IS still in the garage at this time not sure what to do with it because I am not sure of the engine damage the fire caused. IS this some kind of electrical malfunction? *tr
- Service brakes · Vehicle speed control
Regarding my 2000 GS 300 lexus. Brake, ABS, vsc, vsc off lights along with loud alarm displayed. Also has had an annoying on and off chirping noise before this alarm sounded. The breaks appear to be working without any problems. The chirping noise IS heard on the drivers side and doesn't seem to…
Regarding my 2000 GS 300 lexus. Brake, ABS, vsc, vsc off lights along with loud alarm displayed. Also has had an annoying on and off chirping noise before this alarm sounded. The breaks appear to be working without any problems. The chirping noise IS heard on the drivers side and doesn't seem to matter whether car IS moving or driving and sometimes IS not heard at all and the car drives fine without any mechanical problems. But when the brake light came on it was accompanied with a shrill alarm that sounded for about 10 minutes and went off. I took the vehicle to my mechanic and he said it was the hydraulic brake pump and would cost $3700 to fix. This IS a lot of money and I am afraid the brakes will go out and afraid to drive it since my brakes may suddenly go out. *tr
- Vehicle speed control
Bought a 2000 certified pre-owned in 2005 from lexus dealer. in 2007 on a residential street, a driver was driving very slow and started to pull over. I quickly went around her to pass, at about 35 mph, but after releasing the gas pedal, car sped up instead. Tried to slow down with the brakes…
Bought a 2000 certified pre-owned in 2005 from lexus dealer. in 2007 on a residential street, a driver was driving very slow and started to pull over. I quickly went around her to pass, at about 35 mph, but after releasing the gas pedal, car sped up instead. Tried to slow down with the brakes, but it sped up more. Then slammed the brake pedal with both feet and put it on park to avoid hitting stopped cars ahead. it stopped in "park" but was still revving high. I got out of the vehicle and it was still revving over 6 rpm! I bent under the dash and tried to loosen the gas pedal with my hand thinking it was stuck but it wouldn't stop revving so I turned the engine off. before turning engine on again, I made sure no cars were ahead of me and prepared to put it into neutral/park immediately this time. Didn't happen again. Took it to lexus (see invoice). They couldn't reproduce problem; claimed pedal got stuck in rubber floor mat. I told them I pulled gas pedal with my hand while the car was in park and revving on its own, and pedal was not stuck mat. in 2009 (now with 117K miles) on 60 mph highway when my daughter drove it and floored the pedal to pass someone. After releasing pedal, it accelerated on its own to 95 mph. Fortunately her lane was empty as she tried to slow down with the brakes, but this didn't work. Then she stomped on gas pedal to disengage it. after a minute the acceleration stopped. I called dealer to report the problem. They said the gs300 was not noted for this and didn't have recall. I still have car but now never floor the pedal and I'm on guard to put it in neutral. I cannot get rid of it because I can't sell it knowing this problem, and I cannot afford another car. *tr
- Vehicle speed control
I was turning onto the freeway (uphill onramp) I stepped on the gas going about 20 miles an hr when suddenly my car wouldn't stop. Accelerated so quickly. At first I thought my foot was touching the gas accidently so I moved and applied the brake which was no help, after I took my foot off the…
I was turning onto the freeway (uphill onramp) I stepped on the gas going about 20 miles an hr when suddenly my car wouldn't stop. Accelerated so quickly. At first I thought my foot was touching the gas accidently so I moved and applied the brake which was no help, after I took my foot off the brake it accelerated faster I was terrified. I slammed on the brakes with both my feet and the car slowed enough that I was able to turn it off. Even while I applied the brakes the car was still trying to pull forward as I turned it off the steering wheel locked. This was the worst experience I have ever had afraid to drive it I had it towed to the nearest gas station to have it checked. I'm hoping that they will find the problem because I don't want this to ever happen again. Thankfully it was late at night and the freeway wasn't that crowded. I have a 2000 lexus gs300. *js
- Vehicle speed control
While driving my lexus GS 300, the vehicle stopped accelerating! The vehicle was driving normally and all of sudden it stalled out (engine still running) but no acceleration at all, almost causing me to get hit by another vehicle. The vehicles vsc and the engine light came on after this happened..…
While driving my lexus GS 300, the vehicle stopped accelerating! The vehicle was driving normally and all of sudden it stalled out (engine still running) but no acceleration at all, almost causing me to get hit by another vehicle. The vehicles vsc and the engine light came on after this happened.. I pushed the gas pedal all the way to the floor board and nothing happened, after a minute or so, it begin to accelerate but only about 20-30 mph. After constantly holding the pedal to the floorboard, the car begin to accelerate normally again for a few miles. It does this continuously while driving now. At times I have had to pull off the road and let the vehicle sit for awhile and then it will return to functioning normally. The codes that the mechanic pulled up from the engine and vsc lights were for the throttle body sensor to be changed. This was done and the car drove perfect for about 15 miles, no problems, no engine light etc... Then out of nowhere, everything started to happen again without warning, no acceleration and the vsc and engine lights came back on. I have looked on the internet to see if other consumers have experienced this same problem and they have and the outcome was basically the same results,some sensor (not definite) with a return to the initial problem. The code does not pull up the actual problem causing consumers to constantly have different sensors replaced, throttle body, etc. I have also read where a recall was on 1998 vehicles for this problem and I truly believe that this problem was not fully "fixed." some consumers have battled with lexus to include their later model vehicles in the recall to be fixed because it IS the very same problem!!! After reading other consumer complaints and reviewing the previous recall, I know that this IS a very serious default of the manufacturer which IS undoubtedly putting consumers in terribly dangerous situations. These incidents happen with no warning! Your help in this matter IS greatly appreciated. *Tr
- Vehicle speed control
TL* the contact owns a 2000 lexus gs300. While driving at 5 mph, the contact stated that the vehicle accelerated without warning. In order to stop the acceleration the contact had to shift the vehicle into park. The vehicle was taken to an authorized dealership where the contact was informed that…
TL* the contact owns a 2000 lexus gs300. While driving at 5 mph, the contact stated that the vehicle accelerated without warning. In order to stop the acceleration the contact had to shift the vehicle into park. The vehicle was taken to an authorized dealership where the contact was informed that the failure could not be reproduced. The current and failure mileages were approximately 98,000. updated 8/2/10 *cn updated 08/09/10*jb
- Electrical system
I have lexus gs300. the car were stalled in the middle of the highway. I towed the car to lexus. they told me it IS not mechanical problem. one of the electronic sensor were malfunction. it seems the lexus sense IS not reliable and caused the car to stall in the middle of the highway. *Tr
- Vehicle speed control
Twice in the same day our 2000 lexus gs300 experienced acceleration problems similar to those now involved in the international investigation of toyota products. The acceleration began as the vehicle was stopped. I had to push the brake with great force to keep the vehicle from moving forward. When…
Twice in the same day our 2000 lexus gs300 experienced acceleration problems similar to those now involved in the international investigation of toyota products. The acceleration began as the vehicle was stopped. I had to push the brake with great force to keep the vehicle from moving forward. When I placed the car in neutral, the revving of the engine stopped. The floor mat on the driver's side had not been moved and was not interfering with the gas pedal. we called a mechanic we use for the car after the incident to find out whether anything similar had been reported or if lexus had issued a recall. When we learned that our model vehicle was not indicated as having a problem, we did not do anything further about the problem. we've not had the problem since then. However, I thought it best to report the problem after hearing about very similar issues in other models of toyotas and lexuses. I'm wondering if the problem extends further than the models and model years now being recalled? *Tr
- Electrical system
Lexus issue to abc news on january 29, 2010. *Tr I owned a lexus GS not too long ago that had a sudden acceleration problem. Lexus did everything to correct the problem....but they just had no fix for it. It was not a petal problem.....it was in the electronic acceleration control unit. How…
Lexus issue to abc news on january 29, 2010. *Tr I owned a lexus GS not too long ago that had a sudden acceleration problem. Lexus did everything to correct the problem....but they just had no fix for it. It was not a petal problem.....it was in the electronic acceleration control unit. How did I know this.....after I got rid of the car I met a technician that had worked for sterling mccall lexus in houston tx. He told me that the problem was in the control unit and main computer and that lexus never was able address the problem. I had the computer replaced by the dealer. That didn't work either. I guarantee that the lexus/toyota issue IS not a gas petal issue......it IS in that electronic acceleration module. Their fix won't work and there will still be wrecks, injuries and deaths after every recalled unit IS fixed. If you would like to reply please do so at jusjosh4937@att.net.i do have conversations and letters sent to the nhtsa and I actually had them send me copies of all their complaints on my model. There were plenty of complaints about sudden acceleration. I could never convince the nhtsa to invoke an investigation, but I was unable to get their interest. .oh.....by the way I still drive a lexus....a lx470. Their big utility vehicles have a totally different wiring harness....different computer....and different acceleration module. It has been a wonderful vehicle although rather pricey. I do keep my cars for quite a while though.
- Vehicle speed control
Unintended acceleration without pressing accelerator. Has occurred previously. car IS a 2000 lexus GS 300 with 107,000 miles. floor mats were not the cause. put car in neutral, it raced to red line and went back to idle. *Tr
- Suspension › Front
Tire became completely unattached and jammed against right front quarter panel causing body damage. Going only doing 30 mph at the time. Thank god I had just exited the interstate and no one hit me. Car in shop right now with estimated damage of $500 (excluding body damage). *Tr
- Equipment · Suspension › Front
Tl*the contact owns a 2000 lexus gs300. while driving approximately 35 mph, the front passenger side wheel collapsed and caused the driver to pull over to the side of the road. the driver was uninjured. the driver exited the vehicle and noticed that the wheel was facing the engine. the…
Tl*the contact owns a 2000 lexus gs300. while driving approximately 35 mph, the front passenger side wheel collapsed and caused the driver to pull over to the side of the road. the driver was uninjured. the driver exited the vehicle and noticed that the wheel was facing the engine. the passenger side fender and cable were damaged. the vehicle was towed to a local repair shop and the mechanic stated that the new ball joints that were replaced a year ago were defective. the vehicle has been repaired. the dealer was not notified. a message was left on the voicemail of auto part international, the manufacturer of the ball joints, but there has been no return call. the vin was unknown. the current and failure mileages were 115,000.
- Service brakes, hydraulic
In late 2000 my fiance` and I purchased a brand new lexus from david mcdermott lexus in east haven ct. The car ran flawlessly for several years with no major issues. Over the last year or so the dash lights come on and the car makes a loud beeping sound. I brought the car back to the dealer who…
In late 2000 my fiance` and I purchased a brand new lexus from david mcdermott lexus in east haven ct. The car ran flawlessly for several years with no major issues. Over the last year or so the dash lights come on and the car makes a loud beeping sound. I brought the car back to the dealer who then informed me that the car has a defective brake master cylinder and that it would cost $2000 dollars to repair. In doing some research online I have found out that this a common problem with 98-02 gs300 models the very same car I own. I then made a call to lexus customer service to inquire as to why their almost $50K car has a defective brake master cylinder especially since the car only has 80,000 mile and this IS not even a moving part. Lexus promised to get back to me within 2 business day to see what if anything they could do for me. I was informed on 5/13 that they respectfully decline to help me as the vehicle IS out of warranty. Regardless of the fact that lexus does not value their customer's from their lack of action I strongly believe that this defect on a large number of these car demands an investigation. My certified mechanic himself a master certified lexus technician also informed me that if this system fails it will lead to a serious accident as the entire braking and vehicle dynamic system IS combined on this one unit. At this time I am no longer driving the car for fear of endangering the lives of my family and friends. I will park the vehicle until such time when I can afford to repair. I am not writing this complaint out of spite or malice I would just like other consumers who own this particular year and model car to be aware of the potential danger inherent in this car. I would kindly appreciate you looking into this matter for me so as to avoid any unnecessary accidents or deaths from this vehicle. sincerely concerned consumer *tr
- Suspension › Front › Control arm › Lower ball joint
Front right lower ball joint complete failure leading to wheel/tire barely hanging on vehicle. all this happening going 45-50 mph on outer road/highway entrance ramp. *tr
- Suspension › Front › Control arm › Lower arm · Suspension › Front › Control arm › Lower ball joint · Suspension › Front › Control arm › Upper ball joint
Lower ball joint on the suspension came apart causing the tire to dislodge. Tire jammed against right front quarter panel causing body damage. Car IS in the shop right now with estimated repair costs of $1,500.00 excluding body damage estimates. I thank god I was only doing 15mph at the time when the day before I did a 236 mile round trip drive through highway mountain roads. *tr
- Service brakes, hydraulic · Vehicle speed control
While making a turn from a stop the vehicle suddenly accelerated. the consumer applied the brakes but the vehicle had extended stopping distance. The dealership was notified,but did not resolve the problem. Please provide more information. *nm
- Engine and engine cooling
At 60,000 miles, engine/oil light came on; dealer says that engne needs replaced due to oil "sludge" @ cost of $15,000 to repair. lexus/toyota refuses to pay even though it IS still under warranty bcause I cannot supply maintenance records. toyota has extended warranty on these engines to 8-years bu t will not honor the warranty. I still owe $20,000 on this $45,000 automobile.*ak
- Engine and engine cooling
While accelerating from a stop vehicle first hesitated then jerked forward before accelerating. The dealership was notified, but did not resolve the problem. *ak *mr
- Vehicle speed control
While driving at 35 mph vehicle suddenly accelerated. Dealer notified.*ak
- Air bags
I was struck by a vehicle traveling approx 35-40 mph at the front passenger side. the door was caved in and my side airbags did not deploy. *Ak
- Service brakes, hydraulic › Foundation components › Disc › Rotor
The vehicles brake pads were at 8% but the brakes were making a grinding noise. the dealership indicated that this was caused by a brake/rotor failure. *nlm
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10172820TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition.
- 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
- 10133923Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
- 10133849A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
- 10132739TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
- 10132734TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132726TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132108This bulletin is now obsolete. Please see L-SB-0082-14.
- 10132082Spots in Window glass
- 10132074Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- 10132006This bulletin is now obsolete. Please see L-SB-0092-13.
- 10132004The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
- 10131964Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
- 10131653TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
- 10111398LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10111205LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10109447TSB: OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete. Please see L-SB-0082-14.
- 10109445TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
- 10109444TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
- 10109384TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10054797Lexus: information regarding the seat cover replacement, equipped with side air bags, the modifications that might negatively affect side air bag performance can result in severe injuries.
- 10000251Suspension ball joint inspection method.
- 628657Subject regarding front stabilizer bar abnormal noise.
- 627109Subject regarding glove box rattle noise. *Slc
- 627095Subject regarding air conditioner indicators malfunction. *Slc
- 619796Subject regarding steering wheelnut service specification.
Every Lexus GS300 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.