2002 Lexus GS300
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Lexus › GS300 › 2002
These records cover every 2002 Lexus GS300. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Owner complaints
13 complaints1 involved a crash1 deaths
What owners report most
Latest complaints
- Seat belts
Driver side seat belt feed broken loose.
- Tires · Wheels
Goodyear assurance tire: inner sidewall blowout while parked. no external cause. tire IS 80,000 mile tire warranty, with 40,000 miles used and has 6/32 tread depth remaining. may be a structural engineering defect. *tr
- Power train › Automatic transmission
Sudden acceleration after turning a corner. I slowed down to turn a corner to approximately 10-15 mph and after negotiating the turn accelerated moderately to about 20-25 mph. at that instant the motor started to race. the car accelerated rapidly in a few seconds to approximately 35-40 mph. I…
Sudden acceleration after turning a corner. I slowed down to turn a corner to approximately 10-15 mph and after negotiating the turn accelerated moderately to about 20-25 mph. at that instant the motor started to race. the car accelerated rapidly in a few seconds to approximately 35-40 mph. I applied the brakes and got the car to slow down to 20-25 mph. when the brake was released the engine started to race again at an accelerating rate. I the decided to abort the acceleration and stop the car this time by throwing the shift into "park." when I attempted to do that the automatic shift went only as far as neutral. I quickly realized that being in neutral was ok and applied the brake and pulled over to the side of the road and called the dealer. the dealer picked up the car. the dealer told me it was/must have been caused by the floormat sliding under the accelerator. I did not believe that because the floormat if it got under the accelerator pedal would have caused a constant acceleration. in both cases the car accelerated at an accelerating rate. I asked the dealer to call lexus to see what they said about this. eventually when I spoke to them they told me lexus confirmed their diagnosis. they knew of no other cause for the problem. *Tr
- Fuel system, gasoline · Vehicle speed control
Uncontrolled excessive engine speed up this has happened a few times on two occasions there was high wind from left to right in cold weather. I wonder if the electronic control was fooled. when I complained to the dealer they told me it must be that I was not used to a electronic gas pedal!!! *Tr
- Suspension › Front
Lower ball joints on lexus gs300 are very weak and subject to break and cause serious injury or damage to the car. *Tr
- Vehicle speed control › Accelerator pedal
Vehicle experienced hesitation while driving to the intersection, and vehicle will not go forward with any power. Consumer pressed the accelerator, but the vehicle will not move with any force. Consumer took the vehicle to the dealer, but received no assistance. *Ak
- Service brakes, hydraulic › Foundation components › Disc › Rotor
When depressing the brakes the steering wheel and brake pedal pulsated and the vehicle shook. The faulty brakes caused extended stopping distance. consumer took the vehicle to the dealer for inspection. the technician determined that the front rotors were warped. *ak *nm
- Vehicle speed control › Accelerator pedal
While driving 30 mph vehicle suddenly accelerated. consumer applied the brakes and vehicle jerked. vehicle was taken to the dealer for inspection, and mechanic was not able to duplicate or resolve the problem. *ak
- Vehicle speed control
When driving at low speeds vehicle surged forward. Consumer had vehicle towed to the dealer for inspection, and mechanic was unable to duplicate the problem. *Ak
- Vehicle speed control
When pressing the brake pedal, the vehicle would intermittently lurch forward. the dealer could not determine the cause of the problem. *ak *sc *jb
- Tires › Tread/belt
Lexus gs300/2002. Dunlop sport tires 5000 miles only. left rear tire.separated from the rest of the tire. Total destruction of tire, plus new wheel/disc.investigation by lexus showed large puncture hole on tire. But tire did not deflate it exploded apart?*ak
- Air bags › Frontal
Consumer states while his son was driving, the vehicle went off the road and hit a pole, front air bag did not deploy and driver died, dealer has been notified.*jb
- Electrical system › Wiring › Fuses and circuit breakers
While driving and without any indication headlights short out, causing poor visibility. Dealer has been contacted. Please provide further information.*ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205352Windshield Wiper Blade Maintenance and cleaning
- 10205346Auto matic Transmission Replacement kPrecautions
- 10205331Immobilizer and Smart Key Reset
- 10205330Immobilizer and Smart Key Reset
- 10205329Immobilizer and Smart Key Reset.
- 10205327Techstream ECU Flash Reprogramming Procedure.
- 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
- 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
- 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
- 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
- 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
- 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
- 10133923Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
- 10133914Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
- 10133910When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10133866Navigation/ Multi Info Display Day Mode Operation
- 10133849A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
- 10132778TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
- 10132777TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10132739TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
- 10132734TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132726TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
- 10132625TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10132108This bulletin is now obsolete. Please see L-SB-0082-14.
- 10132082Spots in Window glass
- 10132074Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- 10132006This bulletin is now obsolete. Please see L-SB-0092-13.
- 10132004The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
- 10131964Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
- 10131726TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
- 10131653TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
- 10129210TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
- 10111398LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
- 10111205LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
Every Lexus GS300 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.