2013 Lexus GS300

Owner complaints

Latest complaints

• May 21, 2020CA83,000 miCrash1 injury
  Structure › Body
  TL* the contact owns a 2013 lexus gs300. The contact stated that the dashboard was melted. The vehicle was taken to lexus santa monica (1501 santa monica blvd, santa monica, ca 90404) to be inspected however, the contact was informed by the mechanic that a failure was not detected. The vehicle was…

  TL* the contact owns a 2013 lexus gs300. The contact stated that the dashboard was melted. The vehicle was taken to lexus santa monica (1501 santa monica blvd, santa monica, ca 90404) to be inspected however, the contact was informed by the mechanic that a failure was not detected. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 83,000. *bf the consumer stated he was injured on 11/2/2017. The consumer stated the manufacturer requested the vehicle to be return for repairs due to the defective dashboard and vehicle has not been returned. The dealer will not accept nor return calls regarding this matter. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10209023TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10205383Spots in Window Glass - vehicle exterior
• 10205366Navigation/Multi Info Display Day Mode Operation - Audio/Visaul/Telematics
• 10205363Suspension - Best Practice for Tire Totation/Nitrogen Filling
• 10205361Adhesive & Sealant Cross Reference Information/ Engine Hybrid System
• 10205360Adhesive & Sealant Cross Reference Information/ Engine Hybrid System
• 10205359Oil Viscosity Applicability and Cfhange Interval Guide
• 10205358Oil Viscosity Applicability and Cfhange Interval Guide
• 10205352Windshield Wiper Blade Maintenance and cleaning
• 10205346Auto matic Transmission Replacement kPrecautions
• 10205340HVAC Odor Maintenance
• 10205331Immobilizer and Smart Key Reset
• 10205330Immobilizer and Smart Key Reset
• 10205329Immobilizer and Smart Key Reset.
• 10205327Techstream ECU Flash Reprogramming Procedure.
• 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
• 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
• 10179782Ti: technical instructions for limited service campaign klg customer support program 19le05 safety connect system ? Vehicle location inaccurate
• 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10176283Safety Recall and Service Campaign - Technician Certification Requirements
• 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
• 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
• 10172827TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.

Every Lexus GS300 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.