2004 Lexus GS300

Owner complaints

What owners report most

1. Vehicle speed control2
2. Seat belts1
3. Service brakes1
4. Structure1
5. Unknown or other1

Latest complaints

• Oct 16, 2015CA118,000 mi
  Service brakes
  I was driving my vehicle home when the brake light and the vcs on and off light came on and an alarm type noise started,as I pulled into my parking space I found I had no brakes at all, including my emergency brake. I had to let my car hit the parking curb to stop it, and throw my car into park.…

  I was driving my vehicle home when the brake light and the vcs on and off light came on and an alarm type noise started,as I pulled into my parking space I found I had no brakes at all, including my emergency brake. I had to let my car hit the parking curb to stop it, and throw my car into park. had this happened seconds before coming down the main road, I could have been killed, or killed someone else. I had the car towed to my mechanic who confirmed I had full brake fluid, but the actuator failed. I have to replace the entire ABS system. I researched on found a recall for this event, just not for my model. I contacted lexus and was told I could take it to the dealer (and pay thousands more than I am already with my mechanic) and they would submit the bill to lexus to see if they "wanted" to "consider" a reimbursement. Not that they wanted to see the car, no concern for the safety of the driving public at all. I found several other lexus drivers posting similar incidents for other models also not involved in lexus' brake actuator recall. This IS a very serious hazard to the public and lexus needs to act on it!!!

• Jun 3, 2015MA142,400 mi
  Seat belts

  Passenger seat belt IS locked and cannot be used. I read on repair pal that this was a recall on 4-21-2006, however it IS not coming up as a recall. I need it fixed and was hoping to have it done as a recall so I am not financially responsible. Limited income and I have a child that needs to occupy that seat. Advise please.

• Apr 6, 2010CACrash
  Unknown or other

  2004 lexus gs300 *gr the consumer stated her granddaughter was driving the vehicle. The consumer wondered how such an expensive vehicle could be totaled while driving at a low speed. The consumer wondered if sudden acceleration played a part in the accident.

• Mar 2, 2010TN6,000 mi
  Vehicle speed control
  2004 lexus GS 300 has repeated problems with accelerator when pulling out from a stop or attempting to increase speed. After pushing on pedal the car begins to move then stops accelerating. Then surges as pedal continues to be pressed down. I have reported the problem several times to dealership…

  2004 lexus GS 300 has repeated problems with accelerator when pulling out from a stop or attempting to increase speed. After pushing on pedal the car begins to move then stops accelerating. Then surges as pedal continues to be pressed down. I have reported the problem several times to dealership only to be told that toyota IS aware of the problem but there IS no resolution after 5 years. several times I have attempted to pull out from a stop sign as one normally would then forced to push the accelerator to the floor in an attempt to get the vehicle moving to avoid an accident. this IS a repeating event and I am forced to pull the efi fuse every 5000 miles which seems to reduce the effect temporarily. lexus is/has been aware of this problem since there was 6K miles on the vehicle which now has 60K miles and IS out of warranty. I am overly cautious and fearful when driving the vehicle. If I need to accelerate to merge into traffic or just normal driving, the vehicle will not respond by accelerating. and I'm also concerned if this IS an early symptom that toyota IS having with runaway vehicle acceleration. the lexus dealership attributed the problem to the ecm and drive by wire mechanism toyota has employed in this vehicle. *Tr

• Feb 21, 2010CA75,000 mi
  Vehicle speed control
  I had my gas pedal stick twice on my lexus GS 300 year 2004. the first time I didn't know what was going on. I was in my driveway when it happen and I put my foot on the brake and shifted into nuetral. the second time it happened I noticed the factory floor mat was jammed into the gas pedal.…

  I had my gas pedal stick twice on my lexus GS 300 year 2004. the first time I didn't know what was going on. I was in my driveway when it happen and I put my foot on the brake and shifted into nuetral. the second time it happened I noticed the factory floor mat was jammed into the gas pedal. both times I was able to apply the brakes to hold the vehicle in place and shift to neutral. reported this to the dealer but they claimed they had no reports of gas pedal sticking for the GS 300. *Tr

• Feb 24, 2009CA
  Structure › Body

  Hello I was on the 10 freeway west and there was a truck that had parts flying off and my car was damaged. I took the license plate # down . The trucking co was areolla trucking company. I want justice served but I can't find the trucking co on the internet and I can't look up the license plate # for free. Please help me. *Tr

Service bulletins

Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.

• 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
• 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
• 10205383Spots in Window Glass - vehicle exterior
• 10205352Windshield Wiper Blade Maintenance and cleaning
• 10205346Auto matic Transmission Replacement kPrecautions
• 10205331Immobilizer and Smart Key Reset
• 10205330Immobilizer and Smart Key Reset
• 10205329Immobilizer and Smart Key Reset.
• 10205327Techstream ECU Flash Reprogramming Procedure.
• 10205319Brake Pedal Force Gauge SST for Parking Brake Inspection.
• 10179697TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10179601TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address this condition.
• 10177783TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
• 10177780TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
• 10176283Safety Recall and Service Campaign - Technician Certification Requirements
• 10174889TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
• 10174888TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
• 10133926In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
• 10133923Lexus vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not per
• 10133914Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.
• 10133910When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
• 10133866Navigation/ Multi Info Display Day Mode Operation
• 10133849A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
• 10132778TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
• 10132777TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
• 10132739TSB: OBSOLETE NOTICE: July 7, 2014: This bulletin is now obsolete.
• 10132734TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132726TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
• 10132625TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
• 10132302If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
• 10132146If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
• 10132108This bulletin is now obsolete. Please see L-SB-0082-14.
• 10132082Spots in Window glass
• 10132074Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
• 10132006This bulletin is now obsolete. Please see L-SB-0092-13.
• 10132004The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
• 10131964Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
• 10131726TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
• 10131653TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
• 10129210TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.

Every Lexus GS300 model year

Bars are owner complaints, dots mark years with recalls. Select a year to open its report.