2009 Lexus IS
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2009 Lexus IS. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2009 Lexus IS. Newest first.
Toyota IS recalling certain model year 2006-2009 lexus IS and model year 2006-2007 lexus GS vehicles. due to insufficient tightening of the fuel pressure sensor connected to an engine fuel delivery pipe with nickel phosphorus plating, there IS a possibility that, over time, the pressure sensor could loosen. if loosening occurs, fuel could leak past a…
Risk and remedy
Risk
Fuel leakage, in the presence of an ignition source, could result in a fire.
Remedy
Dealers will inspect for fuel leakage from the threaded portion of the fuel pressure sensor and if a fuel leak IS not confirmed, dealers will further tighten the fuel pressure sensor with the proper torque. if a fuel leak IS confirmed, the gasket between the sensor and the fuel deliver pipe will be replaced with a new one, and the sensor will be tightened with the proper torque. this service will be performed free of charge. the safety recall began on march 7, 2011. owners may contact toyota at 1-800-331-4331.
Toyota IS recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat.
Risk and remedy
Risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
Remedy
Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus ES 350, IS 350 and IS 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners on december 31, 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987.
Owner complaints
40 complaints4 involved a crash4 injuries
What owners report most
Latest complaints
- Unknown or other
I am submitting this complaint regarding a safety concern with my Lexus IS 250. The dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare…
I am submitting this complaint regarding a safety concern with my Lexus IS 250. The dashboard in my vehicle is melting and has become extremely sticky, shiny, and reflective. As the material deteriorates, it creates significant glare on the windshield when sunlight hits the dashboard. This glare interferes with my visibility while driving and creates a potentially dangerous situation for myself, my family, and other drivers on the road. This issue is not merely cosmetic. The deteriorating dashboard material directly affects safe vehicle operation by impairing the driver’s ability to clearly see through the windshield, especially during daylight conditions when sunlight reflects off the dashboard surface. In addition, the dashboard material appears to be chemically breaking down. The surface remains sticky and continues to degrade over time, raising concerns about possible chemical exposure inside the vehicle cabin for my family I contacted my local dealership and also reached out to **Lexus corporate customer service. I was informed that Lexus previously had a Customer Support Program addressing melting dashboards, but the program expired in September 2021. I was told notification letters were sent in March 2019, but I never received one. Had I received the notice, I would have addressed the issue because it directly affects driving safety. They said there was nothing else they can do. Given the ongoing safety risk, I respectfully request that the **National Highway Traffic Safety Administration review this defect and determine whether further investigation or action is warranted. Thank you for your time
- Electrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact intended to purchase a 2009 Lexus IS 250. The contact stated while test-driving the vehicle, the contact drove to an Auto part store for diagnostic testing. It was then discovered that there was a mileage discrepancy. The vehicle was not a sale. At the time the vehicle…
Odometer Fraud. The contact intended to purchase a 2009 Lexus IS 250. The contact stated while test-driving the vehicle, the contact drove to an Auto part store for diagnostic testing. It was then discovered that there was a mileage discrepancy. The vehicle was not a sale. At the time the vehicle was test-driven, the vehicle mileage was 114,274, but it was discovered at the Auto parts store that the actual mileage was 198,000.
- Unknown or other
The dashboard is melting leather, as well as the inside door panels on all four doors that are leather. It burns my wife’s skin and my kids while leaving sticky black residue on our skins. It is melting so bad there are chunks missing from the leather from a simple rub.
- Visibility/wiper
Urgent: my dash has melted on my-2009 lexus IS 350-cannot see to drive, my 2009 lexus IS 350. It IS getting to dangerous to drive because melting dash blocks view of road due to shining reflection of melting dash IS all you can see in my windshield when you get in the car to drive. This IS going to…
Urgent: my dash has melted on my-2009 lexus IS 350-cannot see to drive, my 2009 lexus IS 350. It IS getting to dangerous to drive because melting dash blocks view of road due to shining reflection of melting dash IS all you can see in my windshield when you get in the car to drive. This IS going to get me into an accident. You cant see a car if its more than 10FT in front of you because the shiny-melting-sticky dash ((reflects onto my windshield; of the 2009 lexus IS 350-jthbe262392017342 and makes it too dangerous to see to drive & impossible to see anything when driving all I can see IS (((a reflection in windshield only) of my : shiny melting dash -2009 lexus IS 350-I cannot drive this lexus. Needs replaced asap before an accident. No, I have never received a recall notice on this car melting dash. This issue IS all over the internet with other toyota and lexus owners having this very same issue. Please help!! attached picture only shows the circle area where my phone IS focusing but the whole windshield looks like this at all times because of the dash. The picture IS also much less reflection than in person because the camera IS trying to bypass the glass.
- Exterior lighting
The headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standards the car is advertising. WIthout proper headlight I am not able to safely see the road ahead of me. There is no replacement or new headlamp avallable.
- Unknown or other
Dashboard and door panel are melting. The melting on the dashboard cause a shinny reflection that prevent visibility.
- Visibility/wiper
I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the shiny dashboard , if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. As the result, if the sunshine is too strong some times, I have…
I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the shiny dashboard , if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. As the result, if the sunshine is too strong some times, I have to hit my brake to slowdown on the highway, to make sure I get a clear view again. This is definitely put myself and other cars around me in a huge risk. Looks this is a common issue for some Lexus models, Lexus had a program to fix the issue, but the program does not notify the owner and the program expired already! Means thousands of people are driving cars with the issue, but never get repaired, which brings potential risks on the highway!
- Fuel/propulsion system · Power train · Vehicle speed control
At approximately 85K total miles, is250 automatic began dropping from 5-6K rpm to 2-3K rpm whenever changing road grade to an incline or decline, usually above 50 mph, dropping to 35 mph on the highway. To maintain proper speed, I would have to downshift from d to s and floor the accelerator.…
At approximately 85K total miles, is250 automatic began dropping from 5-6K rpm to 2-3K rpm whenever changing road grade to an incline or decline, usually above 50 mph, dropping to 35 mph on the highway. To maintain proper speed, I would have to downshift from d to s and floor the accelerator. Traction control, parking brake, and ABS lights would sometimes coincide with this problem. This continued until I sold the is250 at 88K miles.
- Air bags · Seats
Defective passenger occupancy sensor: my srs / airbag warning light illuminated and would not turn off, indicating that the srs system was deactivated. I had my car diagnosed by a lexus dealership service department on 12/4/2020. Johnson lexus advised me that the passenger side front seat pressure…
Defective passenger occupancy sensor: my srs / airbag warning light illuminated and would not turn off, indicating that the srs system was deactivated. I had my car diagnosed by a lexus dealership service department on 12/4/2020. Johnson lexus advised me that the passenger side front seat pressure sensor failed and that the repair was to replace the seat for $2769.31. The seat has not been subjected to any unusual or harsh use. Research indicates that this IS a common defect among lexus IS models and some other lexus and toyota models of this generation. Many lexus drivers report great difficulty regarding this defect and the thousands of dollars in repairs that dealerships are demanding to fix the defect. There are hundreds of complaints about this very issue on the nhtsa database. I am very surprised there has not been a mandatory recall or a lexus program to address this common sensor failure affecting a critical, nonoptional safety feature. I contacted toyota of north america and received a polite call from the executive office stating that the company was sorry but would not do anything to help. Lexus IS usually excellent with its customer service, so I am very surprised at the lack of concern here. I hope it does not require deaths from air bags failing to deploy for lexus to address this defect.
- Unknown or other
I don't have to press the brake to switch gear like to put it from parked to drive
- Unknown or other
Vehicle door panels and dashboard are melting and chunks come of when you graze the panels on a hot day even when putting windshield heat protectors material comes off
- Electrical system · Equipment › Electrical › Infotainment
The infotainment display system IS not working and the screen IS completely black and unresponsive. this system controls not just the maps and radio which are obviously not critical, but the air conditioner, the heat and the defroster. subsequently, during a recent rain storm, I was unable to get…
The infotainment display system IS not working and the screen IS completely black and unresponsive. this system controls not just the maps and radio which are obviously not critical, but the air conditioner, the heat and the defroster. subsequently, during a recent rain storm, I was unable to get my windows clear as their IS no other way to use the defroster except through this touchscreen interface that has topped working. I recently went on the lexus owners club forum and found countless people complaining of the same issue. please see that attached picture that demonstrates what I'm referring to. thank-you. *tr
- Unknown or other
The dashboard IS melting and causing a sticky, viscous film that not only smells bad but IS causing a severe blinding glare while I am driving . It cannot be removed or remedied and it getting worse causing more of a safety issue
- Unknown or other
Melting dashboard.
- Exterior lighting · Structure › Body · Wheels
I purchased a vehicle from empire auto sales now known as car queens. I applied for tags for this car over a year ago. Now my registration IS expired and I'm now finding out that I bout a salvage car that has been totaled out through a insurance company. Which IS fine but the dealer failed to have…
I purchased a vehicle from empire auto sales now known as car queens. I applied for tags for this car over a year ago. Now my registration IS expired and I'm now finding out that I bout a salvage car that has been totaled out through a insurance company. Which IS fine but the dealer failed to have the car inspected for safety purposes to get a rebuilt title. I am now told that it IS illegal to drive this car! The dealer refuses to talk to me about this situation. I'm not sure if I'm in the right place to ask for help but if not can you please advise me on who to talk too! I just want my family to be safe on the highways. I called jackson ms car title and registration and they agreed that it's a problem with the title for this car! Also I was told by an employee of car queens that the owner IS selling cars without properly clearing the titles or having the salvage vehicle properly inspected. This incident started january 2019 and still to this day!
- Engine · Service brakes · Structure › Body
The vehicle has lunged forward while slowing down or at very slow speeds, and the brakes do not operate effectively. The brake IS always pressed down as far as it goes without avail. There IS no precursor as to when it will happen. In total, the engine lunged forward about 6 times. The first time…
The vehicle has lunged forward while slowing down or at very slow speeds, and the brakes do not operate effectively. The brake IS always pressed down as far as it goes without avail. There IS no precursor as to when it will happen. In total, the engine lunged forward about 6 times. The first time I nearly hit a vehicle with my minor daughter in the car. The next few times were not as significant in terms of eminent damage. The next incident was worse. It happened in july of 2019 in a drug store parking lot. I was parking in a stall and the vehicle sped up, squealed the tires, jumped the cement parking block, hit some bushes, and I was able to stop it. On this occasion there was damage to my vehicle. There are dents and scratches from the bushes, a tire sensor or two IS not functional anymore, and the underbody was damaged. I was thoroughly scared and afraid was car would continue to do this and I could hurt someone. I was able to stop the vehicle only by putting it in park. the brake was rendered useless. It happened twice on the same day in january of 2020. I was driving slowly and it lunged. I was able to slow it down. I proceeded to park the vehicle. Once again it lunged forward at a concrete parking stop. The brakes did not work. I had to put it in park as the only way to stop the vehicle and prevent further damage. All incidents were in a city driving showily. The vehicle had approximately 40,000 miles on it wheni first noticed the safety concern. The vehicle now has approximately 60,000 miles.
- Air bags · Electrical system · Vehicle speed control
It has a few problems it accelerates at times it has airbag recall and unstable to drive at times brakes lock up or touchy when pushed. Just purchased recently from dealer also was stolen twice before
- Unknown or other
My dashboard has that tacky glossy substance on it and causes issues with my visibility. I have tried to remove it and dull it so that it would be better to see, but I have not had any success.
- Visibility › Sun/moon roof assembly
While driving on a northern california highway on 12/23/2016, I heard a huge explosion and saw that my sunroof had exploded. I immediately closed the hatch to prevent glass from coming into the vehicle. When I pulled over and got out to look at the damage, I noticed that the glass was pushed up - indicating that it had exploded outward not inward (as in something falling on it). *tr
- Air bags
Lexus (toyota) IS not do anything to ensure rider safety of a car they sold. they are assuming the airbag, when deployed, only hurst the front passenger. since I carpool and use my car at work, I might have to pay out of pocket to rent a car until this IS fixed. I am stuck since the value of the car IS compromised and I don't think anyone would want to buy it.
- Engine
2009 lexus IS 250 at only 63000 miles. engine random misfires on cold start. car shakes badly. check engine light, traction control light comes on. engine error codes p0300, p0301, p0302, p0303, p0304, p0305, p0306. when engine rpm drops from high to low, -4000rpm to -500, it some times…
2009 lexus IS 250 at only 63000 miles. engine random misfires on cold start. car shakes badly. check engine light, traction control light comes on. engine error codes p0300, p0301, p0302, p0303, p0304, p0305, p0306. when engine rpm drops from high to low, -4000rpm to -500, it some times stalls. car has to add engine oil about 3 quarts between 8500 miles change intervals. problems stated at less than 50000 miles, getting worse and worse.
- Unknown or other
While driving 60 mph on the freeway my car suddenly stalls, loses power, and stops running!
- Unknown or other · Visibility/wiper
My dash board IS melting. It IS really sticky and produce a glare on windshield when driving in the direction of sun. It IS becoming very difficult to see. There IS a recall on other years and models. Recall should be reevaluated to include all cars effected by this defect.
- Exterior lighting
Condensation has formed on the inner surfaces of both headlight lenses. the condensation reduces the light intensity and distorts the focus of the headlight beams. this in turn causes a safety hazard by impairing the night-time visibility of the driver and possibly blinding oncoming drivers. *tr
- Structure · Visibility/wiper
The safety issue with my vehicle IS the "melting dashboard," it seems to be common with vehicles like mine. the stick-glue like substance IS not only a nuisance but also a safety hazard. it creates a glare on the windshield that makes it nearly impossible to look straight forward, especially…
The safety issue with my vehicle IS the "melting dashboard," it seems to be common with vehicles like mine. the stick-glue like substance IS not only a nuisance but also a safety hazard. it creates a glare on the windshield that makes it nearly impossible to look straight forward, especially during afternoon hours of driving. at times I have to lean to one side or the other. the gooey substance and gashes along with the safety concern over the glare in my opinion call for a recall. this IS not normal. please look into this issue. *tr
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007456Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006162Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005121Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11005063Some 2005 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11003650To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003648The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003643Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003642Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003641Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 11003595To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11003593The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
- 11003588Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003587Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. The entire bulletin has been updated.
- 11003586Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
- 10217806CSP: Takata CSP Coverage Job Aid - published 7.28.2022
- 10217805CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Lexus stands behind the reliability of our vehicles
- 10214355Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
- 10207945POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10205383Spots in Window Glass - vehicle exterior
- 10205346Auto matic Transmission Replacement kPrecautions
- 10190468Lexus Safety Recall and Service Campaign - Technician Certification Requirements
- 10176283Safety Recall and Service Campaign - Technician Certification Requirements
- 10132902TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
- 10132625TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
- 10131836TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.
- 10060828Summary to be provided on a future date.
- 10045639Lexus: precaution information on removal, inspection, installation of accelerator pedal sensor assembly, which requires no lubrication. Models 2001-13 ct200h, es300, 300H, 330, 350, gs300, 350, 450, 450H, 460, gx460, 470, hs250h, IS f, is250, 250C, 350, 350C, lfa, ls430, 460, 600H, lx470, 570, rx330, 350, 400H, 450H, sc430.
- 10042970Lexus: information on some vehicles that may experience a knock or rattle noise coming from the engine upon a cold soak start up for a brief period of time.
- 10039124Toyota: transmission or park/neutral switch installation information.
- 10037625Lexus: information on an improved transmission fluid.
Every Lexus IS model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.