2011 Lexus IS 250
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Vehicles › Lexus › IS 250 › 2011
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
These records cover every 2011 Lexus IS 250. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
4 recalls name the 2011 Lexus IS 250. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350…
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico…
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles…
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).
Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms…
Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
TL* the contact owns a 2011 lexus is250. The contact stated that while making a left turn, another vehicle crashed into the passenger side of the vehicle. The air bags failed to deploy. The driver did not sustained injuries, the front passenger sustained face injuries that required medical attention. The other driver did not sustain injuries. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing and was not repaired. The contact stated that he just received a recall noticed which the vin was included in nhtsa campaign number: 19v005000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
I was driving in heavy traffic (stop and go); I was fully stopped with my foot on the brake - I eased off the brake to slowly roll forward - absolutely did not place my foot on or anywhere near the gas pedal - as I eased off brake, I felt a strong "surge" from the front of the car- the car accelerated and I slammed in to a truck that was directly in front of me- I looked at the dashboard as this was happening and the "check engine" light and the "traction" light were both on - I tried to brake but the brake pedal was hard - I was stopped due to the impact of hitting the truck-- I am attaching the edr report as retrieved by a company lexus contracts with
My dashboard IS melting and it's hard to see when driving because of the sun reflext
TL* takata recall. The contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the cerritos lexus dealer (18800 studebaker rd, cerritos, ca 90703, phone number: (562) 263-7857) and informed the contact that they would not service the vehicle since the contact was the second owner. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* takata recall. The contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The park place lexus plano dealer located in plano, texas was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
TL* the contact owns a 2011 lexus IS 250. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The recall notification was received in december of 2016. The dealer (henderson nevada lexus) stated that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/13/17*lj *js
Takata recall. it has been 12 months since we were notified of this recall, and the dealership has yet to have a remedy available, with no possible date in sight. we do not feel safe driving the vehicle and cannot accommodate passengers. this IS not a timely remedy.
TL* takata recall. The contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vin was unknown. The contact had not experienced a failure.
TL* the contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
TL* the contact owns a 2011 lexus IS 250. While driving approximately 50 mph, the contact crashed into another vehicle. The air bags failed to deploy. The contact sustained injuries to the right thumb that required medical attention. A police report was filed. The vehicle was towed to a collision center, but was not diagnosed or repaired. The vin was included in nhtsa campaign number: 16v340000 (air bags). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Takata recall: this has been a recall since 5/2016 and I have yet to get a remedy from lexus. It IS really inconvenient to not be able to have any passengers in my passenger seat for this long. This needs to be handled asap!
"Takata recall" since recall no repair has been obtained yet, presumably due to ''no replacement parts available'' says sole local dfw dealership which supposedly put me on a waiting list.
Takata recall in june 2016 I received a letter notifying me that my passenger airbag was on recall for being dangerous & harmful if inflated and to not have any front seat passengers in my vehicle. To date, there hasn't been a fix for the recall which has been going on 8 months now. I am very upset that this issue hasn't been resolved. No one has checked on my vehicle nor offered a loaner. I recently took my car in for service & a rental car option was mentioned. That isn't acceptable when I'm paying a car note for a vehicle to which I can not fully use. I have a disabled parent who I care for & it's not comfortable for her to ride in the back seat. The backseat of the is250 IS tight & more comfortable for kids not adults. I am her sole care taker and this inconvenient issue as lexus explains it, IS not acceptable. At this point I do not believe that lexus or the manufacturer are trying to come up with a fix or replacement because the vehicle IS an older model. If that IS the case, then lexus needs to either replace or buy back these vehicles.
TL* takata recall. The contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - currently no remedy for the recall back in may 2016
TL* takata recall. The contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags). However, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. vin tool confirms parts not available.
Takata recall according to safercar.gov, there has been an airbag recall (#16v340) since 5/23/16 with no remedy. What can be done to get this expedited as this has been very inconvenient for me? I drive this vehicle everyday as it IS my sole means of transportation.
Tamara recall. I feel that they are doing nothing to resolve this problem. I received this notice in may of 2016 and it IS now october 2016 . Why don't they just replace the air bag with a different one. Remove the defective one not send a notice not to use your car. I have a child and he sits in the passenger seat and if anything were to happen to him because of the lack of response to the recall . I will take legal action especially hearing about the lady who just recently died regarding these airbags. I keep asking lexus on when they are going to fix the problem and they said next year (2017) sometime. Why IS it that our safety IS not a priority. But they sure are in a rush to sell you a car. I bought my car to use it not sit at home to look pretty and stay parked because that's the advice they are giving us. How hard IS it to replace 1 airbag . Accidents happen every day and no one knows when they will be involved in one. I work really far from home and I am scared to drive my car knowing that at anytime my airbag car deploy on its own or in fear of being involved in an accident that will cause my air bag to deploy.
TL* the contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall dont know exactly but feel very unsafe, scare when sitting at front passenger seat in every time the car turns.
TL* takata recall. The contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. updated 10/21/16*lj *tr
TL* the contact owns a 2011 lexus IS 250. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Violent tread separation on dunlop sp sport 2050 at 37,000 miles. *tr
About six months after getting this car brand new I started smelling a foul odor. it happened every time I used the air conditioning. when I went to open the fresh air mode a moldy/musty smell emanated throughout the car. it continued and I took the car in several times to lexus. They changed the cabin filters, even used a state of the art process to eliminate the odor - but it kept coming back. they claimed it was an environmental issue. However I got an attorney who suggested I hire a mold expert and sure enough they found a toxic mold in the engine. lexus still refused to do anything about this. everyone who has been in my car smells this except the people at lexus. it IS documented that the mold exists, but they refuse to admit it's probably due to a leak in the a/c system. they would never take the a/c apart to find the leak so I've had to drive this smelly car for the past 2 1/2 years....i'm going to turn it in early for fear of breathing in this toxic mold and shame on lexus for not being concerned about my health. an air conditioning expert in los angeles told me he has had several complaints about similar smells from the IS. my doctor said this mold IS man made and not environmental so it must be from water condensation. also, my car had several other issues like the fresh air mode would not stay open so that the water condensation could dry out. that had to be repaired two or three times. *tr
During the month of december 2013, I experienced several incidents of unintended acceleration. I also had several before december that I didn't pay much attention to. What they had in common was that the vehicle was almost stopped with my foot on the brake when I experienced a surge. In one instance, I was easing out of a strip mall parking lot onto a major highway with just the idle speed momentum moving the car with my foot on the brake. The car surged and pulled me into the roadway blindly but fortunately there were no oncoming vehicles. Happened again on march 20, 2014 with full documentation on my part. *tr
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.