1999 Mazda B-Series Truck
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › B-Series Truck › 1999
These records cover every 1999 Mazda B-Series Truck. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 1999 Mazda B-Series Truck. Newest first.
On certain trucks equipped with a speed control system, the speed control deactivation switch may, under certain conditions, leak internally and then overheat, smoke, or burn.
Risk and remedy
Risk
This could result in an underhood fire.
Remedy
Dealers will install a fused wiring harness. an interim notice was sent to owners on september 7, 2007, directing them to have the speed deactivation control switch disconnected temporarily. a second notification letter to owners was in february 2008 advising them to return to dealers for installation of the repair part. owners of affected vehicles who did not receive a phase 2 notice and have not had the recall completed will be notified beginning august 6, 2008. owners may contact mazda at 1-800-222-5500.
Certain aftermarket fuel filters sold under the purolator brand name, p/n f65277, shipped from january 16 through june 2, 2006, for use on the above listed passenger vehicles. due to incorrect design, the quick connectors may not fully seat with the tube interface, even though the person making the connection may believe that the quick connector IS fully…
Risk and remedy
Risk
Failure of this connection could lead to fuel spillage and, in the presence of an ignition source, a fire could occur.
Remedy
Ufi will notify owners and replace the filters free of charge. the recall began on august 4, 2006. owners may contact ufi filters USA at 800-230-5876.
Tire description: firestone wilderness at, size p235/75r15, produced at the decatur, illinois tire plant and all firestone radial atx and radial atx II tires, size p235/75r15. operation of these tires at low inflation pressures, high speed, and in hot weather, can contribute to separation of the tire tread.
Risk and remedy
Risk
If the tread separates from the tire, the driver can lose control of the vehicle, possibly resulting in a crash causing injury or death.
Remedy
The replacement/reimbursement program for this campaign expired on august 29, 2001. however, customers should contact firestone customer service at 1-800-465-1904 for possible assistance.
Vehicle description: certain 1998-1998 mazda b-series trucks (b2500, b3000 and b4000) equipped with cruise control and built from january 1998 through march 4, 1999. a cruise control cable can interfere with the speed control servo pulley and not allow the throttle to return to idle when disengaging the cruise control.
Risk and remedy
Risk
If the cruise control IS used and this condition IS present, a stuck throttle could result, which could potentially result in a crash.
Remedy
Dealers will replace the cruise control cables. at the present time, the replacement cables are not available. customers are being advised not to use the cruise control system until a replacement can be made.
Owner complaints
78 complaints11 involved a crash1 involved a fire12 injuries
What owners report most
Latest complaints
- Structure › Body · Suspension · Unknown or other
Vehicle frame IS cracked/rusted, strut mounts rusted, fuel tank tie down rusted.
- Seats · Structure › Body · Suspension
Entire truck body frame IS rusting out, fuel tank brackets rusted out, seat cushion support on drivers side broken
- Air bags · Seat belts
TL* the contact owned a 1999 mazda b2500. While driving 55 mph, the contact's vehicle was involved in a front end collision. The contact stated that the air bags did not deploy until after the crash, and the seat belt pretensioner did not tighten. A police report was filed. The vehicle was towed to…
TL* the contact owned a 1999 mazda b2500. While driving 55 mph, the contact's vehicle was involved in a front end collision. The contact stated that the air bags did not deploy until after the crash, and the seat belt pretensioner did not tighten. A police report was filed. The vehicle was towed to a collision shop and deemed destroyed. The manufacturer was not notified of the failure. There was one injury that required medical attention. The contact suffered from a broken neck and spinal damage. The vin was unknown. The failure mileage was 287,000.
- Air bags
Takata recall: right side key control of passenger air bag does not work. light stays on independent of key position. other than the control not working there IS no issue other than whether or not the passenger air bag will work.
- Structure › Body · Suspension
Undercarriage completely rusting away. Gas tank supports cracked and rusted all the way through.
- Structure › Body
Frame IS rusted threw at rear left spring shackle bracket along with rear spring shackles. IS mazda addressing this as toyota did? I understand this IS common mazda trucks and ford rangers.
- Air bags
TL* the contact owned a 1999 mazda b-series truck. The contact stated that while driving at approximately 40 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags deployed. A police report was filed. The contact sustained a fractured vertebrae, flattened…
TL* the contact owned a 1999 mazda b-series truck. The contact stated that while driving at approximately 40 mph, another vehicle crashed into the front driver side of the contact's vehicle. The air bags deployed. A police report was filed. The contact sustained a fractured vertebrae, flattened spinal cord, pinched nerve, and carpal tunnel to the right hand. In addition, the contact was knocked unconscious from the air bag and required medical attention. The vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. updated 04/06/15*lj the consumer received 5 stitches for facial lacerations and was awarded permanent disability. updated 6/25/2015 *js
- Fuel system, gasoline
Gas tank leaks through rear side plug of tank. this happened after fuel pressure taken at time of safety inspection. *Tr
- Structure › Frame and members
I have a 99' mazda b 3000 w/42,000 mi. was driving the truck home from work,heard a noise from the rear. checked bed then underneath.discovered a large crack in the truck's frame below the shock tower,with a lot of rust the truck can no longer be driven. *tr
- Structure › Body
My frame IS completely rusted out. I went to get the truck inspected and my mechanic said the frame was very thin. He said that it may not even last another year and that next year if he does inspection the frame make break while on the lift! I live in maine and have taken care of the truck…
My frame IS completely rusted out. I went to get the truck inspected and my mechanic said the frame was very thin. He said that it may not even last another year and that next year if he does inspection the frame make break while on the lift! I live in maine and have taken care of the truck, washing it regularly. Seems like other people have had the same issue. This IS unsettling. The truck IS IS in great shape otherwise. I wish I could get more miles out of it. Seems like such a waste.... .Only 97,000 miles on it.
- Seat belts
A trw seat buckle has failed in a 1999 mazda b3000. The buckle will not retain the latch. The buckle failed on nov. 19, 2009. The mazda was taken to mazda dealership for resolution. Dealership issued repair ticket of approximately $250.00. No buckle was in inventory to replace at that time. *Tr
- Structure › Frame and members
10 years in northeast pennsylvania have caused little to no rust on 3 other ford vehicles in the family, but my truck got hit with an extreme case of rust. No major offroading or mudding, no jumping/abusing the truck whatsoever. Toyota recalled the frames of their pickups, and I *believe* that ford…
10 years in northeast pennsylvania have caused little to no rust on 3 other ford vehicles in the family, but my truck got hit with an extreme case of rust. No major offroading or mudding, no jumping/abusing the truck whatsoever. Toyota recalled the frames of their pickups, and I *believe* that ford got their frames from the same steel manufacturer. I speculate that steel manufacturer, and/or ford, did not "dip" these frames in any anti-rust formula. frame rust/rot/cracking on a 1999 mazda b4000 4X4 (the truck is/was made by ford, 98% the same as a ford ranger). Rear leafspring shackles fully corroded and extreme rust around sparetire carrier. Seems to be a problem with the late 90'S - early 2000's rangers. new rear leaf spring shackles were added in place of the rotted out shackles. Frame was welded on 2 different occasions at rear upper shock mount where frame cracked. It IS now cracked again. The truck has never been through any abuse. It's been primarily a highway vehicle in the family. *Tr
- Vehicle speed control
I had a recall notice from the dealer the cruise control deactivation switch on my truck. I took it to a dealership in tuscaloosa alabama, where they replaced it, but let the wires just hanging loose in the engine, very sloppy work, also prior the recall the switch burnt out melting the cruise control button on the steering wheel, they said they don't cover that even though the switch they recalled caused it. *Tr
- Vehicle speed control
Mazda safety recall 4707h on an 1999 mazda b4000 truck. consumer states that the nearest dealership IS over 430 miles. *nj
- Interior lighting · Structure › Body › Door
Tl*the contact owns a 1999 mazda b4000. the contact stated that the interior lighting in his vehicle would illuminate intermittently. the failure forced him to pull over while driving various speeds. he removed the bulbs. in addition, the lights would not turn off when the door was closed…
Tl*the contact owns a 1999 mazda b4000. the contact stated that the interior lighting in his vehicle would illuminate intermittently. the failure forced him to pull over while driving various speeds. he removed the bulbs. in addition, the lights would not turn off when the door was closed, which could have potentially worn down the battery. the manufacturer stated that they would take his complaint, but offered no further assistance. the current mileage was approximately 148,000 and failure mileage was approximately 80,000. updated 05/14/09. *lj the consumer was informed the problem was a faulty door switch.
- Electrical system
Differential sensor failed during driving. at 55 mph the transmission would not move the truck in drive. after finally stopping the truck I discovered that the truck would not move in drive 1, but it would move in drive 2, speedometer didn't work, the ABS light stayed on. *Tr
- Vehicle speed control
Tl*the contact owns a 1999 mazda b-series truck. the contact received a recall notice for nhtsa campaign ID number 07v347000 (vehicle speed control). he has been waiting on the parts for the repair for a year and a half and the dealer IS currently stating that the parts are unavailable. the…
Tl*the contact owns a 1999 mazda b-series truck. the contact received a recall notice for nhtsa campaign ID number 07v347000 (vehicle speed control). he has been waiting on the parts for the repair for a year and a half and the dealer IS currently stating that the parts are unavailable. the contact was informed not to use his vehicle speed control. he called the dealer over six months ago and stated that they should be the one calling him to inform him when the parts will be available. the contact has experienced tire failure with his original firestone tires. the tires are also on recall and mazda stated that he should replace the tires. mazda also stated that they would reimburse him for the tires, but they never did. the tire information was unavailable. the vin was unknown. the failure mileage was 82,000.
- Fuel system, gasoline
Tl*the contact owns a 1999 mazda b4000. ever since the vehicle was purchased, the fuel filter has not properly fit the quick connector. the contact has called the dealer more than six times concerning this failure. the dealer stated that the vin was not included in nhtsa campaign ID number 06e056000 (fuel system, gasoline). the failure mileage was 161,000.
- Vehicle speed control › Cruise control
Tl*the contact owns a 1999 mazda b3000. the contact received a ford recall notice in october of 2007 for the vehicle speed control: cruise control. he immediately scheduled an appointment to have the vehicle repaired. the cruise control switch was disconnected and he was informed that the parts…
Tl*the contact owns a 1999 mazda b3000. the contact received a ford recall notice in october of 2007 for the vehicle speed control: cruise control. he immediately scheduled an appointment to have the vehicle repaired. the cruise control switch was disconnected and he was informed that the parts would be available in four to six weeks. he called the dealer again and they stated that the parts would take a few additional weeks to arrive. as of february 2008, the contact has yet to receive a part. there had been no failure to date. the recall number was unknown. the current mileage was 103,000.
- Electrical system › Wiring › Interior/under dash
I went to the truck in the morning to find that there had been an electrical fire sometime between 11PM and 8AM in the morning. The fire melted about 70% of the dashboard including the instrument panel, cracked the windshield, and melted the interior molding next to the drivers seat. *tr
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
Driving on paved road approaching stop sign, pressed pedal had full pedal no brakes. Proceeded out on to state hwy. I was struck on the bed area by another passenger p.u. Truck, traveling at hwy. Speed. *jb
- Vehicle speed control
This IS about an already existing recall for mazda 1998-2002 b-series cruise control deactivation switch safety recall 4707h. I have spoken with mazda representative several times. The problem IS that they are telling me to take my truck down to the nearest dealer and they will fix the problem.…
This IS about an already existing recall for mazda 1998-2002 b-series cruise control deactivation switch safety recall 4707h. I have spoken with mazda representative several times. The problem IS that they are telling me to take my truck down to the nearest dealer and they will fix the problem. That IS fine except the nearest dealer to me IS over 200 miles away. According the letter I got it states there IS a possibility of an underhood fire. I don't feel it IS safe to be driving my truck that far if it could result in a fire. I have tried repeatedly just to get the part sent to me when it becomes available and I will have it fixed locally. Mazda refuses to send the part saying that the nhtsa will only allow mazda dealerships to install the part. If this IS true there are plenty of people in my situation who just are not going to get the problem fixed and continue driving there trucks with this problem because the distance to the nearest dealer IS to great and doesn't make sense when the part could be shipped directly to them and installed by a qualified ase mechanic. All I would like IS to have the replacement part sent to me. After all it was the manufacturer's mistake and I am the one who IS suffering from it. *tr
- Vehicle speed control · Vehicle speed control › Cruise control
Tl*the contact owns a 1999 mazda b3000. the contact stated that ford recently issued a recall for the cruise control switch component for his vehicle. he stated that mazda IS manufactured on the same assembly line and has the same identical parts as the ford ranger that was recalled. mazda…
Tl*the contact owns a 1999 mazda b3000. the contact stated that ford recently issued a recall for the cruise control switch component for his vehicle. he stated that mazda IS manufactured on the same assembly line and has the same identical parts as the ford ranger that was recalled. mazda stated that they have no plans to recall the vehicle or to notify nhtsa. the recall stated that a fire could occur. the recall number was unknown. there had been no failure to date. the current mileage was 91,800. updated 02-01-08 *bf the consumer stated the recall number for the identical ford ranger IS nhtsa campaign ID # 07v336000. Updated 02/01/08 *tr
- Visibility › Windshield wiper/washer
We have a 1999 mazda b-2500 truck (equivalant to a ford ranger-ours made in canada). about 2 years ago, the windshield wipers started coming on at random times. this could be dangerous.
- Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
Backed vehicle onto ramps to get underneath and replace speed sensor in the differential. Vehicle rolled off steep end of ramps, bouncing about 8 inches. As a result of either the repair or the bounce, the vehicle has a strong gasoline smell and a diagnostic p0455 (eecs large leak). While…
Backed vehicle onto ramps to get underneath and replace speed sensor in the differential. Vehicle rolled off steep end of ramps, bouncing about 8 inches. As a result of either the repair or the bounce, the vehicle has a strong gasoline smell and a diagnostic p0455 (eecs large leak). While investigating noticed that the vehicle apparently does not have the metal skid pad under the gas tank, and never did. Eecs canister appears to be just in front of the spare tire, also nonstandard. Beginning to think I was sold some sort of lemon. Car was purchased new, also has the intermittent wiper and pinging problems others have reported.*ak
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10222564Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213422Proper usage of driver's floor mat.
- 10213333Battery test procedure requirements using the GR81291
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10154879In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
- 10153339In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10153331This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.
- 10153315Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10153311On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
- 10153309The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.
- 10153308This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10148072In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10148068When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10148003Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit.
- 10148002Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10145242On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
- 10144333In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10142515Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claimsare subject to denial or debit.
- 10134930Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10134929The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10134928This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10134703This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.
- 10134702When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
Every Mazda B-Series Truck model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.