2004 Mazda B-Series Truck
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › B-Series Truck › 2004
These records cover every 2004 Mazda B-Series Truck. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2004 Mazda B-Series Truck. Newest first.
Mazda North American Operations (Mazda) is recalling certain 2004-2006 B-Series vehicles that received replacement front passenger air bag inflators under a previous recall. The replacement front passenger air bag inflators may have been installed incorrectly.
Risk and remedy
Risk
An incorrectly installed inflator may not properly inflate the passenger air bag, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and reinstall the front passenger air bag inflator, as necessary, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6423L.
Mazda North American Operations (Mazda) is recalling certain 2004-2006 Mazda B-series trucks. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants, potentially resulting in serious injury or death.
Remedy
Owners are advised not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the passenger side frontal air bag inflator with an alternate inflator, free of charge. The recall began on January 17, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1817L. Note: This recall supersedes recall 15V-346. Vehicles that received a replacement air bag inflator under the previous campaign need to return to a dealer to have an alternate inflator installed.
Mazda North American Operations (Mazda) is recalling certain 2004-2006 B-Series trucks. Upon deployment of the driver side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk and remedy
Risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy
Owners are advise not to drive their vehicles until the repair has been performed. Mazda will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternate inflator, free of charge. The recall began on January 17, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1917L. Note: This recall supersedes recall 16V-048. Vehicles that received a replacement air bag inflator under the previous campaign need to return to a dealer to have an alternate inflator installed.
Owner complaints
24 complaints3 involved a crash5 injuries
What owners report most
Latest complaints
- Structure › Body · Suspension
Chassis is rusting out. Drivers side rear spring shackle, bracket fell off and need to be replaced costing me about $500.00. Mazda b2300 is also a Ford Ranger which also has similar issues. My truck has about 170,000 miles on the odometer. The drive train is strong; idles and runs smooth, does not burn oil.
- Air bags
Airbags changed in mazda recall. bag switch on dash wont turn on.
- Air bags
TL* takata recall. The contact owns a 2004 mazda b-series truck. The contact received recall notifications for nhtsa campaign numbers: 17v806000 (air bags) and 17v807000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable…
TL* takata recall. The contact owns a 2004 mazda b-series truck. The contact received recall notifications for nhtsa campaign numbers: 17v806000 (air bags) and 17v807000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Smail mazda in greensburg, pennsylvania was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall received notice and was told air bags would be replaced but would not check dash light sensor thier would be a charge for it. So how do I know if the repair was done properly. If light indicator IS still on how can this be considered repaired if the don't repair all aspects of existing conditions all related to same recall
- Air bags
TL* takata recall. The contact owns a 2004 mazda B23. The contact received notification of nhtsa campaign numbers: 17v807000 (air bags) and 17v806000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for…
TL* takata recall. The contact owns a 2004 mazda B23. The contact received notification of nhtsa campaign numbers: 17v807000 (air bags) and 17v806000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact scheduled a repair appointment with ocean mazda doral (9675 nw 12TH st, doral, fl 33172, (786) 464-1100). Upon arrival at the dealer and awaiting approximately two hours, the contact was informed that parts were not available. The contact was informed by the service manger that they needed to order more parts. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign numbers: 15v346000 (air bags) and 16v048000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (bob alito mazda in mo) did not give a…
TL* the contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign numbers: 15v346000 (air bags) and 16v048000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (bob alito mazda in mo) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign numbers: 15v346000 (air bags) and 16v048000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* the contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign numbers: 15v346000 (air bags) and 16v048000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Part distribution disconnect. .updated 06/21/17 *bf *as
- Air bags
TL* the contact owned a 2004 mazda B23S. While attempting to make a turn, another vehicle crashed into the front of the contact's vehicle. The air bags (including a repaired recalled air bag) did not deploy. A police report was filed. The driver was uninjured. The vehicle was towed to the contact's…
TL* the contact owned a 2004 mazda B23S. While attempting to make a turn, another vehicle crashed into the front of the contact's vehicle. The air bags (including a repaired recalled air bag) did not deploy. A police report was filed. The driver was uninjured. The vehicle was towed to the contact's residence. The vehicle was later declared destroyed and towed away by the insurance company. The failure mileage was approximately 51,117.
- Air bags
Recall issued march 2016. As of 4/31/2017, no instructions from mazda to get repaired. Been a year since recall issued. What's going on.
- Air bags
Takata recall informed by letter on july 2015 that if my airbag deploys in a crash it may kill me or my passenger. It IS now 01/17 and still not fixed. Why would you inform the public then take 1.5 years plus to fix problem? I understand how large the recall IS but over a year for no repairs or…
Takata recall informed by letter on july 2015 that if my airbag deploys in a crash it may kill me or my passenger. It IS now 01/17 and still not fixed. Why would you inform the public then take 1.5 years plus to fix problem? I understand how large the recall IS but over a year for no repairs or any further communication of any kind. You all should be fired and you are completely worthless. That's like telling someone, if your house catches on fire there IS a good chance if your smoke alarm goes off it could kill or injure everyone in your home than saying we will let you know and then walking away. Still waiting!
- Air bags
TL* takata recall. The contact owns a 2004 mazda B23S. The contact received notification of nhtsa campaign number: 16v048000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 mazda b-series. The contact received notification of nhtsa campaign number: 16v048000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The…
TL* takata recall. The contact owns a 2004 mazda b-series. The contact received notification of nhtsa campaign number: 16v048000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 mazda B304 2P. The contact received a recall notification in march of 2016 for nhtsa campaign number: 16v048000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Air bags
TL* takata recall. The contact owns a 2004 mazda b3000. The contact received notification of nhtsa campaign number: 16v048000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* takata recall. The contact owns a 2004 mazda b3000. The contact received notification of nhtsa campaign number: 16v048000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign number: 16v048000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.…
TL* takata recall. The contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign number: 16v048000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.
- Air bags
TL* the contact owns a 2004 mazda B-23S. The contact received notification of nhtsa campaign number: 16v048000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 mazda b2300. The contact received notification of nhtsa campaign numbers: 15v346000 (air bags) and 16v048000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
TL* takata recall. The contact owns a 2004 mazda b2300. The contact received notification of nhtsa campaign numbers: 15v346000 (air bags) and 16v048000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. The contact owns a 2004 mazda B40C. The contact received notification of nhtsa campaign number: 16v048000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* the contact owns a 2004 mazda b-series truck. The contact received notification of nhtsa campaign number: 15v346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Air bags
Tl*the contact owns a 2004 mazda b2300 (n/a). The contact received notification of nhtsa campaign number: 14v344000 (air bags) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available.
- Air bags · Structure › Body
I broadsided a pick up truck that ran a stop sign. enough damage was done that my vehicle had to be towed and likely will be written off by the insurance company as totaled. I was diagnosed with blunt trauma to the chest wall with contusions. my airbag never deployed. *tr
- Tires
I have four goodyear wrangler silent armor tires on my pickup truck. one tire went flat due to tears on the sidewall of the tire. so I then inspected the other tires and found tears starting in each of the other tires as well as the rubber IS peeling off the sidewalls like snakeskin. then the…
I have four goodyear wrangler silent armor tires on my pickup truck. one tire went flat due to tears on the sidewall of the tire. so I then inspected the other tires and found tears starting in each of the other tires as well as the rubber IS peeling off the sidewalls like snakeskin. then the last couple months my steering wheel as begun to shake violently at any speed over 40mph. two of the tires are falling apart and beginning to get bubbles on the sidewalls. these tires only have 24,000 miles on them and are about 2-3 years old. I have heard similar stories to mine about these tires and all of them occur around 25,000 miles but goodyear warranty's these tires for 50,000. I have had no luck with goodyear working with me. people could die from these tires exploding and its time for something to be done against this company. Thank you for your time. *tr
- Service brakes, hydraulic › Antilock/traction control/electronic limited slip
My mazda b3000 pickup would not stop at a red light causing an accident. when I engaged the brake the front end shook and then there were no brakes. the day of the accident there was a light rain but I had not driven through any puddles, therefore I don't think it was due to "wet" brakes as I…
My mazda b3000 pickup would not stop at a red light causing an accident. when I engaged the brake the front end shook and then there were no brakes. the day of the accident there was a light rain but I had not driven through any puddles, therefore I don't think it was due to "wet" brakes as I have been told. ultimately my brakes did not work, I only have 30K miles on the vehicle, and I will fear driving it once the body has been fixed. I have never had a vehicle that wouldn't stop and I feel there IS something mechanically wrong. I had over 2 car lengths and due to the fact this IS a fairly new vehicle, there IS not reason it should not have stopped prior to impacting another vehicle. *jb
- Structure › Frame and members › Underbody shields
This IS the second time I've asked this same question. ford recalled these vehicles and the mazda "b" series pick-up IS made by ford shouldn't mazda check theirs too? 2004 ford ranger structure: frame and members:underbody shields summary: on certain pickup trucks, the frame may have a…
This IS the second time I've asked this same question. ford recalled these vehicles and the mazda "b" series pick-up IS made by ford shouldn't mazda check theirs too? 2004 ford ranger structure: frame and members:underbody shields summary: on certain pickup trucks, the frame may have a center rail section flange that was not formed properly. consequence: in the event of a side impact crash, the frame rail scould puncture the fuel tank, resulting in a fuel leak. Fuel leakage, in the presence of an ignition source, could result in a fire. remedy: dealers will inspect the frame to determine whether the frame was incorrectly manufactured. If there IS a problem, the vehicle will not be repaired. Ford and the dealer will replace the vehicle. The recall began on july 19, 2004. Owners should contact ford at 1-800-392-3673. notes: ford motor company 04s19 . *ak
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The investigation now includes all manufacturers and vehicles known to be affected at this time.ODI's investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and…
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers.Nonetheless, at ODI's insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation.The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with consistently high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures.As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.Takata's initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida.Accordingly, ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas.Takata's testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions.During PE14-016, four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.Also during PE14-016, four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina.Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls.Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity.Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing.All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.The PE is now closed/upgraded to an Engineering Evaluation (EA15-001) to include all manufacturersand vehicles known to be affected at this time.ODI's EA investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.The recalls related to this PE are: 14V343, 14V344, 14V348, 14V351, 14V353, 14V655, 14V700, 14V701, 14V752, 14V763, 14V770, 14V773, 14V787, 14V802 and 14V817.The number of vehicles affected are an estimate since some vehicles may have both the driver and passenger side inflators recalled. The five ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
- Brake lights inoperative
This pe was opened based on technical service bulletin (tsb) #05-6-19 issued by ford motor company and service bulletin #09-008/5 issued by mazda motor corporation to address concerns of the center high mounted stop light (chmsl) wiring harness chaffing. The tsb's affected the ford super cab and mazda cab plus…
This pe was opened based on technical service bulletin (tsb) #05-6-19 issued by ford motor company and service bulletin #09-008/5 issued by mazda motor corporation to address concerns of the center high mounted stop light (chmsl) wiring harness chaffing. The tsb's affected the ford super cab and mazda cab plus vehicles only.service technicians contacted the ford hotline because it was difficult for the technicians to diagnose and locate the cause of the inoperative brake lights.ford and mazda issued the tsb's to aid technicians in the identification and repair of the wire chafe condition.of all warranty claims submitted to ford for brake lamp failure, ford identified only 120 that were related to wire chafe near the chmsl, and most (115 of the 120) were reported for the super cab chmsl. Odi's review of ford's warranty claims and complaint data reveals a declining trend for the super cab and that trend closely parallels the trend for the standard cab as well.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation IS closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10232299Speedometer replacement procedure
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10222564Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213429Paint damage Mazda pocket paint guide
- 10213422Proper usage of driver's floor mat.
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10206002Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except SKYACTIV-DRIVE). The most common cause of repeat A/T failures is lack of lubrication to the front and rear planetary gears. This is usually caused by an accumulation of metal particles and debris (from a previous A/T failure) on the internal mesh type baffle of the oil cooler. Power flushing will remove the restriction by back flushing, followed by forward flushing to dislodge a restriction, then back flushing again. This will in turn ensure full ATF flow for the transmission when it is operating.
- 10205994Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200933This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10200527This service bulletin provides information regarding the proper use of the drivers floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
- 10198689Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions
- 10194661Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. The extended warranty was a result of the Takata airbag inflator class action settlement. Mazda will provide supplemental warranty coverage for all repairs and replacements (including parts and labor) to correct any defects in the materials or workmanship of Takata airbag inflators and the replacement inflators installed pursuant to the Takata airbag recalls. The program covers defects in the Inflator only and does not cover other items in the airbag system. Additionally, the program also does not cover airbags that have properly deployed as a result of a collision.
- 10188016This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10188015The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10186703In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
- 10186693Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10179228New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
- 10177847When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
- 10173097Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10170817When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10170661In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10170656Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10154879In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
- 10153339In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 10153334When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
- 10153331This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.
- 10153315Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10153311On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.
- 10153309The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.
- 10153308This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10153307Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.
Every Mazda B-Series Truck model year
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