2010 Mazda MAZDA5
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Mazda › MAZDA5 › 2010
These records cover every 2010 Mazda MAZDA5. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2010 Mazda MAZDA5. Newest first.
Mazda IS recalling certain model year 2009-2010 mazda5 vehicles manufactured from june 29, 2009, through april 28, 2010. water may not have been removed completely from the harness connector of the fuel pump due to variations in the fuel tank leak check process performed before vehicle assembly. the connector pin may corrode, potentially causing the pin…
Risk and remedy
Risk
This could lead to an inoperative fuel pump, engine stall and the inability to restart the engine increasing the risk of a crash.
Remedy
Dealers will inspect the fuel pump connector and if necessary it will be replaced and the harness will be repaired free of charge. the safety recall began on december 6, 2010. owners may contact mazda customer assistance center at 1-800-222-5500.
Owner complaints
57 complaints2 involved a crash1 involved a fire1 injuries
What owners report most
Latest complaints
- Engine · Fuel/propulsion system · Unknown or other
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into…
On several occasions, most of which happened while in motion, my vehicle has stalled out of the blue with no warning. It seems to mostly happen when I’m slowing down or when I’m making a right hand turn and try to accelerate, suddenly there’s no power to the engine. I have to put the vehicle into park and restart it. Twice while slowing down for a red light. Twice immediately after making a right handed turn, and once, when entering roundabout, after yielding. This is happened at least five times. The most recent incident occurring in August 2023.
- Electrical system · Engine · Fuel/propulsion system
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke…
The Mazda 5 was in a minor collision. The vehicle rear-ended another vehicle in stop-and-go traffic. Both vehicles were in motion, approximate speed of the Mazda 5 was 15MPH or less. The front seat airbags deployed. The other vehicle had rear bumper damage but the Mazda 5 immediately had smoke and flames under the hood. Thankfully, all four occupants immediately exited the vehicle to safety. The Mazda 5 quickly burned completely. Police and firefighters came to the scene and everyone agreed that the Mazda 5 fire was not commensurate with the extent of the collision and likely speed of impact. I am concerned there was a major safety defect that caused it to be engulfed in flames.
- Engine · Unknown or other
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic…
My check engine light came on. We took it to a mechanic who hooked it up to the computer. It read DTC p2096. When the mechanic looked it up, he noticed that there was a recall issued previously on this specific problem. The description said Target EF feedback system to lean- manual and automatic transmission. When plugging in my VIN number it said it was not affected. But my question is if I'm having the same problem and it affected the same year that my vehicle was made, why is my vehicle not on that recall list?
- Tires › Valve
The contact owns a 2010 Mazda Mazda5. The contact stated that while inflating the driver’s side rear tire, the valve stem fractured and detached. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to tire shop for assistance. The manufacturer was not contacted. The failure mileage was approximately 165,000.
- Electrical system
While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no…
While driving the car started lurching when accelerating. I noticed somebody else mentioned this recently when their car reached 180,000, which is when mine started doing the same thing. When this started happening my transmission light and my traction control light came on and my car was no longer operable. And by that I mean I could not accelerate or shift the vehicle into reverse, park, or neutral. This happened while driving 60 mph on the highway and almost caused an accident as I could no longer accelerate. I had the vehicle taken to a transmission shop and had the transmission control module replaced, but the car continued to have the same problem.
- Electrical system · Engine
Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me…
Random intermittent stalling of the car starting about 100,000 miles. Car suddenly shuts down while driving, most notably while decelerating but sometimes while cruising along. It actually surged and bucked once recently, (Dec 2021 ~ 180,000 miles), while pulling up to a stop. This is causing me to feel increasingly unsafe in this vehicle as it could cause an accident since I have no control whatsoever during these occurrences. Very frightening and risky. Have feared for my life a couple times given the particular timing of the occurrence.
- Unknown or other
The glue and seal around back windshield glass is separating. Glass is loose and rattles. This appears to be an ongoing issue with Mazda. The defects can cause window to separate while driving resulting in flying debris hitting another vehicle.
- Unknown or other
Vehicle has a several rust problem for last 3-4 years. It develops mostly on the body panel surrounding the rear wheel on the passenger side. I have come across several other Mazda 5 with similar issue. A mechanic also confirmed noticing this issue with Mazda 5s. The Mazda 5 models after 2010 does…
Vehicle has a several rust problem for last 3-4 years. It develops mostly on the body panel surrounding the rear wheel on the passenger side. I have come across several other Mazda 5 with similar issue. A mechanic also confirmed noticing this issue with Mazda 5s. The Mazda 5 models after 2010 does not seem to be impacted by this problem though. Additionally my other car, Suzuki Aerio which is much 6 years older (2004 model) that was subjected to similar handling and parking conditions does not have an iota of rust on the body
- Steering
July 29, 2019 vehicle in motion on expressway. Sudden loss off power steering which left me without the ability to turn steering wheel. After approximately 90 secs power steering returned to normal. Exited expressway and checked power steering fluid levels. Fluid levels were correct according to…
July 29, 2019 vehicle in motion on expressway. Sudden loss off power steering which left me without the ability to turn steering wheel. After approximately 90 secs power steering returned to normal. Exited expressway and checked power steering fluid levels. Fluid levels were correct according to manufacturer recommendation. Continued to operate vehicle but stayed on city streets. Experienced intermittent loss of power steering while navigating through a walmart parking lot. august 27, 2019 started vehicle at my residence. Vehicle IS always parked in our garage. Power steering not engaging. Drove to tuffy dealer for inspection. Technician states power steering pump has failed.
- Air bags
Airbag light flashes on dashboard when the car IS turned on and while driving.
- Structure › Body
Rear sliding doors of mazda 5 are freezing shut when pulling on handle door opens slightly and frrezes. Door then cannot be opened or closed and then have to drive car with a partly opened rear door. This IS happening on both rear doors. The vehicle was parked during the day in a carpark. This has…
Rear sliding doors of mazda 5 are freezing shut when pulling on handle door opens slightly and frrezes. Door then cannot be opened or closed and then have to drive car with a partly opened rear door. This IS happening on both rear doors. The vehicle was parked during the day in a carpark. This has now happened on 6 separate occasions and IS very unsafe. Door latch IS freezing and will not open or close rear sliding doors. Door will start to operate normally once car IS driven into a heated garage and returns to above freezing temperatures.
- Steering
****Note - vin and model listed don't match**** power steering fluid leak ## vin passed ## mazda 5 2010 ## *tt
- Air bags
I have had my airbag light on my dashboard turn on. This IS the third time it does that. I'm scared it's going to explode on me when I'm driving. Please let me know if there's a recall for the car I have. Driving with a scare feeling IS not good.
- Air bags
The airbag sensor in my vehicle when off one day. I have not been an any accidents that would have triggered the airbag. I has continued to go off and on and it doesn't mater if I am parked or in motion. I have taken to dealership and other mechanics (for second opinion) and they both stated that…
The airbag sensor in my vehicle when off one day. I have not been an any accidents that would have triggered the airbag. I has continued to go off and on and it doesn't mater if I am parked or in motion. I have taken to dealership and other mechanics (for second opinion) and they both stated that the airbag system IS defective and will not work properly in an accident. I have checked for recalls and have found non. But I have found many other mazda5 2010 owners who are having the same exact problem with their air bags. I would like for someone to investigate this and add it to a recall, before someone in my family IS killed or injured in an accident.
- Wheels
Corroded tire pressure sensor caused sudden loss of air and tire "exploded" while driving on freeway at highway speed. no potholes, obstructions or other impediments to cause loss of tire pressure. result was a very dangerous situation requiring driver to cross three lanes of traffic to reach…
Corroded tire pressure sensor caused sudden loss of air and tire "exploded" while driving on freeway at highway speed. no potholes, obstructions or other impediments to cause loss of tire pressure. result was a very dangerous situation requiring driver to cross three lanes of traffic to reach shoulder. tire was "shredded" nearly around entire circumference, and rubber crumbled. dealership tech said probable cause was corrosion of tire pressure sensor. tire pressure sensor was original equipment on vehicle.
- Steering · Suspension
Front sway bar bushings were replaced no less than 3 times by the dealer under warranty. The symptom IS a clunking or thumping noise on rough or washboarded roads. the sway bar IS .908 inches in diameter and the wall thickness of the bushings IS approximately .25 inches. they are rubber from…
Front sway bar bushings were replaced no less than 3 times by the dealer under warranty. The symptom IS a clunking or thumping noise on rough or washboarded roads. the sway bar IS .908 inches in diameter and the wall thickness of the bushings IS approximately .25 inches. they are rubber from mazda and apparently, changing them every 20K mi or so are not adequate for the application. seems that there IS a known issue by mazda for this but one of the busining that was just removed 2/3/18 was torn nearly in half across between the sway bar and the cross member. if these were ignored and the bushings completely fell out of the brackets ther would be enough movement of the sway bar to cause interference in steering the vehicle due to the fully articulated design of the sway bar endlinks. this has the potential to be a deadly issue.
- Structure › Body
When the temperature IS below freezing, the door does not latch. I began to drive the vehicle and the door slid open with my child in the seat closest to the door. there IS a recall for this very issue on the 2006 mazda 5
- Air bags
The air bag light will not go off after driving for a while and blinks fast in motion, first time this happened I was making a turn on city street.
- Steering
Power steering will randomly fail while making turns. during the turn, all warning lights will illuminate, power steering will fail. power steering failure light will remain illuminated. vehicle IS extremely difficult to control. we have avoid at least three collisions by mere inches. after a…
Power steering will randomly fail while making turns. during the turn, all warning lights will illuminate, power steering will fail. power steering failure light will remain illuminated. vehicle IS extremely difficult to control. we have avoid at least three collisions by mere inches. after a few seconds, power steering will return, lights will extinguish. dealer has not been able to find a fault code and has not been able to duplicate the problem. vehicle IS too dangerous to drive. this has happened multiple times in the past several years. it has happened at speeds from 15 mph to 55 mph.
- Air bags · Fuel/propulsion system · Suspension
Takata recall my fuel tank was contaminat with water and black gook I payed $900.00 to have it fixed will the problem IS still therethenmy airbag light keeps blinking on and off and my suspencion IS off as well then I payed $923.40 fora rental all this was payed out of pocket
- Engine
Engine shut off while driving on highway. This IS about my 5TH experience.
- Air bags
TL* the contact owns a 2010 mazda mazda5. The contact stated that as the engine was ignited, the air bag warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the passenger air bag failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the vin was available. the failure mileage was approximately 155,000.
- Air bags
Maybe takata recall - our mazda 5 was parked in the driveway overnight on march 12. We went to drive the car and found the entire interior of the car was covered in a fine powder. The glove box was open. We concluded that the inflator from the front passenger airbag position had gone off on its own. The airbag itself did not deploy. We then drove the vehicle to the mazda dealership for service, (about 1 mile).
- Air bags
Airbag lit and blinking on the dash board panel. I took it to mazda dealership to have it check but I was told to pay $150.00 just to diagnostic test plus labor & parts when repair IS will be done by them. IS this part of safety recall ? For airbags .
- Air bags
I bought the car last december 2015, and it IS already blinking. I'm not really exactly sure when it was actually started this problem and I believed it's in the drivers side "air bag" .
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007022Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 11007019If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 11006987In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealers responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the Speedometer Replacement Label. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazdas vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
- 11005671Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 11003398Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10251387Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
- 10244679If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10243569Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10240496Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10237216If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices.
- 10232299Speedometer replacement procedure
- 10226924If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay/ Android Auto will not connect) 6. Over-sized wheels/tires (incorrect GPS location)
- 10226814Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10225724Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10217209In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- 10215274This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
- 10213430Excessive condensation or water within the headlamp assembly caustion
- 10213429Paint damage Mazda pocket paint guide
- 10213427HandsFree bluetooth module and/or text messaging troubleshooting procedure
- 10213425Speedometer replacement procedure
- 10213423Siriusxm satellite radio registration transfer after unit replacement
- 10213422Proper usage of driver's floor mat.
- 10213421Condensation/Fog in front and rear combination lights
- 10213417Passenger fAirbag deactivation (PAD) indicator light illumination
- 10213399Brake noise, judder and dragging diagnosis and servicing
- 10213398Clunk/bang/buzz noise during first forward movement after sitting
- 10213387Shock absorber replacement guidelines
- 10213385Stains appear on wheels
- 10213333Battery test procedure requirements using the GR81291
- 10213332Battery Maintenance
- 10213331Sulfur smell from exhaust system.
- 10213330PreMixed long life "FL22" Engine Coolant
- 10213329Engine Start /Stop Procedure with room fuse removed
- 10213326Mazda guidelines for factory scheduled maintenance
- 10213185Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
- 10210902Some customers may complain that the steering wheel is off center more than 3 even when driving straight on a flat road.
- 10209778The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
- 10209761Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.
- 10208567Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.
- 10208556Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
Every Mazda MAZDA5 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.