2015 RAM 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2015 RAM 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
15 recalls name the 2015 RAM 2500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Risk and remedy
Risk
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the…
Risk and remedy
Risk
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk and remedy
Risk
A drag link separation can cause a loss of steering control, increasing the risk of crash.
Remedy
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link…
Risk and remedy
Risk
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Remedy
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk and remedy
Risk
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb)…
Risk and remedy
Risk
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from…
Risk and remedy
Risk
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the…
Risk and remedy
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Risk and remedy
Risk
The leaking water pump can increase the risk of an engine compartment fire.
Remedy
Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Risk and remedy
Risk
If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Remedy
AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag…
Risk and remedy
Risk
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Remedy
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.
Risk and remedy
Risk
If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk and remedy
Risk
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Remedy
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can…
Risk and remedy
Risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt…
Risk and remedy
Risk
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Owner complaints
215 complaints13 involved a crash3 involved a fire12 injuries
What owners report most
Latest complaints
- Unknown or other
FCA US LLC is violating federal compliance regarding Emissions Recall 67A and Extended Warranty XQ1. A Ram Customer Care Supervisor officially denied my $7,400 reimbursement claim for pre-recall DEF/SCR failures, falsely claiming that 'covered components are not eligible under the XQ1 Extended…
FCA US LLC is violating federal compliance regarding Emissions Recall 67A and Extended Warranty XQ1. A Ram Customer Care Supervisor officially denied my $7,400 reimbursement claim for pre-recall DEF/SCR failures, falsely claiming that 'covered components are not eligible under the XQ1 Extended Warranty if the failure occurred prior to the completion of Recall 67A.' This directly violates the manufacturer's remedy guidelines filed with the NHTSA, which explicitly mandate 'prior repair reimbursement' for these exact legacy emissions components.
- Fuel/propulsion system
Gas cap light come on took to a mechanic they dropped gas tank and found the rollover valve is cracked and not working Ram does not want to take any responsibility for poor engineering for making it
- Fuel/propulsion system
Hi my ram recall for 67a was done and it states that there is a 2 year warranty. It states that it covers the def pump if there is a failure. I purchased the part and sent in a receipt to get a reimbursement for the part. I call and everyone is rude and it goes in a circle and they tell me they can't help. What kind of customer service is this? Why was the recall letter even sent
- Engine
On two separate occasions, once in 2025 and again in July 2026, while pulling a travel trailer an emissions control fault in the EGR system caused the Cummins turbo diesel engine in the truck to lose power. At this reduced power, highway speeds could not be maintained, and even small hills were…
On two separate occasions, once in 2025 and again in July 2026, while pulling a travel trailer an emissions control fault in the EGR system caused the Cummins turbo diesel engine in the truck to lose power. At this reduced power, highway speeds could not be maintained, and even small hills were difficult to climb. This is a significant safety problem, and the dealerships could not provide a timely repair due to lack of parts availability. The manufacturer of software in the engine control system does not allow the use of aftermarket parts. This is monopolistic and anti-competitive. An emissions control fault Code should not deprive me of the use of my vehicle.
- Air bags · Electrical system · Unknown or other
Airbag light triggered and message center says service airbags system. Horn does not work and all steering wheel controls do not work. Traced to bad clock spring in steering wheel. Will not pass inspection. Self diagnosed. Warning light always on and message center says service airbags on every start up. Possible severe injury during a front end collision..
- Steering
The contact owns a 2015 Ram 2500. The contact stated that the vehicle was initially repaired under NHTSA Campaign Number: 19V021000 (Steering) at a local dealer; however, after the recall repair was performed, the vehicle was unable to receive a front alignment. The contact requested that the welds…
The contact owns a 2015 Ram 2500. The contact stated that the vehicle was initially repaired under NHTSA Campaign Number: 19V021000 (Steering) at a local dealer; however, after the recall repair was performed, the vehicle was unable to receive a front alignment. The contact requested that the welds be removed to perform the alignment; however, several dealers and independent mechanics refused to remove the welds. The dealer had spoken with the manufacturer, but neither had offered any assistance. The Mopar manufacturer was also notified of the failure, and the contact was given a case number. The vehicle remained in the possession of the dealer. The failure mileage was approximately 106,000. The VIN was not available.
- Engine
Mopar has discontinued parts for many Ram vehicles with a 6.4L Hemi motor including the exhaust manifolds. My exhaust manifold is currently cracked and has an audible leak. Exhaust enters the cab of the vehicle when starting, idling, or reversing. They have no indication of providing a fix for this…
Mopar has discontinued parts for many Ram vehicles with a 6.4L Hemi motor including the exhaust manifolds. My exhaust manifold is currently cracked and has an audible leak. Exhaust enters the cab of the vehicle when starting, idling, or reversing. They have no indication of providing a fix for this and the parts are not available aftermarket either. This broken piece not only affects the performance and safety but renders my truck unusable per DOT guidelines and would be red flagged during a roadside DOT check. In my area I know of three other trucks with the same issue. I have tried to reach out to the manufacturer with no response and all the dealers I have tried to reach do not have a solution. This problem can affect trucks as new as 2019 and old as 2011.
- Power train
Transmission stopped working temporarily after towing a trailer up a long hill, engine simply revved when i tried to accelerate at the very top just prior to descending the other side, after stopping for 3-4 minutes the transmission began to work again. Truck is available for inspection and has…
Transmission stopped working temporarily after towing a trailer up a long hill, engine simply revved when i tried to accelerate at the very top just prior to descending the other side, after stopping for 3-4 minutes the transmission began to work again. Truck is available for inspection and has not been inspected by anyone The truck is equipped with both engine and exhaust braking and had the failure occurred going downhill with a trailer in tow then it would have created a safety issue. No warning lights or messages appeared prior to or after the incident to indicate there was any issues.
- Electrical system · Service brakes · Steering
While driving down highway 65 mph, abs system activated causing right rear brakes to activate causing vehicle to activate steering control making truck head towards on coming traffic before able to control vehicle to shoulder of roadway. Would like to know if, when, and who and where any previous…
While driving down highway 65 mph, abs system activated causing right rear brakes to activate causing vehicle to activate steering control making truck head towards on coming traffic before able to control vehicle to shoulder of roadway. Would like to know if, when, and who and where any previous recall work has been performed to this vehicle, bought at a dealership in Oklahoma with check engine light on, told it was gas cap. Turns out it was not a gas cap, there was programming involved to remove the MIL function of brake system. ECM was sent to a 3rd party vendor and unlocked, afterwards the previous program was unlocked showing disabling of MIL functions for several functions. Vehicle is having issues with electrical radiator fan causing excessive heat in compartment, what was the fix for this by MFG? Was it to just program out the electric fan from coming on at high speed ? Now engine within 20 minutes of idling overheats truck( road construction/wrecks)
- Electrical system · Service brakes
MANUFACTURER VIOLATION OF FEDERAL TREAD ACT REIMBURSEMENT REQUIREMENTS Vehicle experienced ABS hydraulic control unit failure in September 2022 with warning lights and transmission shifting problems. Repairs cost $5651 addressing brake system hydraulic control unit defects. In November 2024…
MANUFACTURER VIOLATION OF FEDERAL TREAD ACT REIMBURSEMENT REQUIREMENTS Vehicle experienced ABS hydraulic control unit failure in September 2022 with warning lights and transmission shifting problems. Repairs cost $5651 addressing brake system hydraulic control unit defects. In November 2024, manufacturer issued Recall C7B/NHTSA 24E-100 for identical hydraulic control unit ABS defects affecting 2012-2018 Ram vehicles. Federal regulation 49 CFR 573.13 requires manufacturers reimburse pre-notification repairs reasonably necessary to correct recalled defects. Manufacturer FCA US LLC improperly denied reimbursement under case 92237530, claiming parts not covered under recall repair. This violates federal TREAD Act mandatory reimbursement requirements. Manufacturer referenced wrong recall campaigns in denial letters, demonstrating failure to properly evaluate claim under applicable federal regulations. Request NHTSA enforcement action to compel manufacturer compliance with federal reimbursement obligations. Manufacturer operates established reimbursement system but improperly applies federal requirements. Safety defect was present in 2022 and subsequently recalled, establishing federal obligation for pre-recall repair reimbursement. Wilson v FCA class action settlement demonstrates manufacturer previously paid identical hydraulic control unit replacement costs for same defect type.
- Electrical system › Integrated trailer brake control
The contact owns a 2015 Ram 2500. The contact stated while the vehicle was parked, driving, or attempting to depress the brake pedal, the integrated trailer brake control failed to respond as intended while the trailer was hitched to the vehicle. The contact stated that an independent mechanic was…
The contact owns a 2015 Ram 2500. The contact stated while the vehicle was parked, driving, or attempting to depress the brake pedal, the integrated trailer brake control failed to respond as intended while the trailer was hitched to the vehicle. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the integrated trailer brake control was not receiving adequate power, due to a faulty brake control not functioning as intended. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 207,000.
- Engine · Power train
Complete engine failure at about 175000 miles, also transmission failure at about 125000 miles
- Electrical system · Power train · Service brakes
Able to shift vehicle from park to gear without brake depressing. Truck jumps from park to reverse without being started. Yellow lights indicators for gear selected. Vehicle has died 3 times, once on highway lost total control of vehicle then turned on by itself. Once loaded with with a trailer…
Able to shift vehicle from park to gear without brake depressing. Truck jumps from park to reverse without being started. Yellow lights indicators for gear selected. Vehicle has died 3 times, once on highway lost total control of vehicle then turned on by itself. Once loaded with with a trailer turning off highway vehicle died lost power steering and engine functions. Vehicle died total blackout on dash then restarted.
- Service brakes
ABS module not working
- Service brakes
Both front brake lines ruptured. The left front ruptured while operating at highway speeds. The right ruptured immediately after replacing the left. Both ruptures where in the braided hose, on the same end within .75 and 2 inches from the connector.
- Steering
Over the past 2 years we have had issues with the front end particularly the drag link coming loose and major steering problems and major bouncing which resulted in purchasing 2 new sets of tires within 2 years. It was brought to our attention that there was a recall for the exact same issue from…
Over the past 2 years we have had issues with the front end particularly the drag link coming loose and major steering problems and major bouncing which resulted in purchasing 2 new sets of tires within 2 years. It was brought to our attention that there was a recall for the exact same issue from NHTSA Recall# V06 19V-021. Unfortunately our VIN number was not listed on the recall although our truck was having the same issue that was listed in the recall. I have contacted NHTSA and filed a safety complaint (Complaint# 11570103). Over the 2 years, we have had the drag link repaired twice which has cost us approximately $4700 in repair costs and tire replacement which could have been covered had our truck was listed under the recall. I have requested NHTSA to investigate and list our truck under the recall and is requesting refunds to the repairs I have already paid for. This request has been declined and that is not acceptable. Please add my vehicle under the recall so I can request a reimbursement. I want somebody to call me directly at [XXX] today. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
I was driving and had the truck on cruise control and suddenly the cruise control disengaged and I got a message on the cluster that said Service Electronic Braking System. Now I get the message every time i turn on the truck. I read on line that this is an issue going on and just wanted to pass it along.
- Electrical system
The blower motor for my air conditioner and heater is not working properly. The service company told me this is an ongoing issue with this model truck and I should file a complaint due to the number of incidents They are having with this vehicle with this problem. The service technician stated the…
The blower motor for my air conditioner and heater is not working properly. The service company told me this is an ongoing issue with this model truck and I should file a complaint due to the number of incidents They are having with this vehicle with this problem. The service technician stated the computer box was full of corrosion from not being sealed properly from the factory. The service technician also stated that if the corrosion continues and the issue is not corrected, it could affect the entire ECM of my truck and my truck will not start.
- Electrical system · Unknown or other
After parking right after a paid car wash, the truck wouldn’t start and had no power to any component. Couldn’t get vehicle out of park. Batteries fully charged and no issue with terminals. There would be random moments when power came back but when starter was pressed, a clicking sound would occur…
After parking right after a paid car wash, the truck wouldn’t start and had no power to any component. Couldn’t get vehicle out of park. Batteries fully charged and no issue with terminals. There would be random moments when power came back but when starter was pressed, a clicking sound would occur and all power shut down again. Truck had to be towed to dealership where they were unable to duplicate or determine what caused the problem. Our concern is not being able to move the vehicle out of danger when this occurs or the danger of it occurring while in motion, which we experienced years ago with a Jeep Grand Cherokee.
- Power train
The contact owns a 2015 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost significant motive power, after which the contact became aware that the vehicle had downshifted independently, prompting him to pull to the shoulder of the roadway. After restarting…
The contact owns a 2015 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle suddenly lost significant motive power, after which the contact became aware that the vehicle had downshifted independently, prompting him to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission solenoid pack. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Notification: U30. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 122,000.
- Unknown or other
Integrated trailer brake module produced by Continental Part Number 68237782AB does not function correctly. No voltage when gain set to 10 and manually activated. Issue frequently mentioned on RAM Forum pages. Dodge acknowledges that "may" have been an issue with a change in vendors. No warranty coverage.
- Steering
Our vehicle was not part of the safety recall V06/NHTSA 19V-21 recall based on VIN but have been experiencing same issues in the recall: Drag link separation can result in a loss of directional steering control. We have had several close calls of truck losing control. Vehicle currently in…
Our vehicle was not part of the safety recall V06/NHTSA 19V-21 recall based on VIN but have been experiencing same issues in the recall: Drag link separation can result in a loss of directional steering control. We have had several close calls of truck losing control. Vehicle currently in authorized dealership with the following diagnosis: Upon inspection, technician found the track bar to continuously back off, no known fix for this issue. Requesting our truck VIN [XXX] to be claimed under this recall. It is possible that other trucks that were manufactured from the same plant as ours could have been built with these defective parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) The contact is requesting that their vehicle be added to the safety recall in order for their truck to be repaired.
- Engine
This vehicle has a manufacturers #X99 extended warranty. It is for the Turbo Actuator. It extends to 15 years or 150,000 miles. I had a failure of my Turbo Actuator. The vehicle went into limp mode approx 2,000 miles from my home.The malfunction indicator lamp went on and I had to get the control…
This vehicle has a manufacturers #X99 extended warranty. It is for the Turbo Actuator. It extends to 15 years or 150,000 miles. I had a failure of my Turbo Actuator. The vehicle went into limp mode approx 2,000 miles from my home.The malfunction indicator lamp went on and I had to get the control solenoid fixed in order to continue to use the vehicle. We were told that this was related to the Turbo Actuator and to get it fixed when we got back home. I had to have more work done on it once home to finish the Turbo work done.I have approached Ram through mail and email to get reimbursed for the costs. I am continuously getting denied from the manufacturer. When I get emails from Stellantis the people only have one name and no direct contact number so I can speak with them. I have continuously asked to speak to a supervisor and no on will get back to me. I have submitted all my costs to have this fixed as well as the extended warranty X99. I have provided all the information they ask for per the extended warranty. I cannot speak to anyone about why they say my vehicles is not covered. According to the extended warranty X99 it is covered as my vehicle has approx. 93,000 miles at this time.
- Vehicle speed control
ABS speed sensor on. Replaced and it remains on. It causes my cruise control, traction control and most importantly 4WD to stop working. This happened right in the middle of a week where we had lots of snow and ice and freezing temperatures. I got lucky and discovered that the ABS light causes the…
ABS speed sensor on. Replaced and it remains on. It causes my cruise control, traction control and most importantly 4WD to stop working. This happened right in the middle of a week where we had lots of snow and ice and freezing temperatures. I got lucky and discovered that the ABS light causes the four-wheel-drive to not work before I manage to take a bad road that I had been planning to take. Meanwhile because of work I haven't had time to fix it till recently so all this time I have not had four-wheel-drive very bad weather. A very stupid fail safe feature, disabling 4WD over a speed sensor.
- Electrical system · Unknown or other · Vehicle speed control
10 months ago engine would die 1x/months Then 2x/months Then Weekly Titusville FL dealer changed ignition and wire harness, $865 & no change. 1x/months is now every mile. In Texas. This is dealer ripped me off.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models…
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Steering loss due to linkage separation
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due to a safety defect…
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
- Steering loss due to linkage separation
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that…
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall
- Software security vulnerability
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24…
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010205Plate - Planetary
- 11002737Emission Recall 67A D Truck Engine Calibration
- 11002526EMISSION RECALL 67A D Truck Engine Calibration
- 11001134"6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension"
- 11001125"6.7L Diesel Emissions Warranty Extension XQ1 Special Warranty Extension"
- 11001049Warranty Bulletin D-24-10 (XQ1) Emission Control System Components Select 2013 - 2019 RAM 2500 Pickup (DJ) and 2013- 2019 RAM 3500 Pickup (D2)
- 11001020On Board Diagnosis (OBD) Monitor Readiness Information
- 10251812Emission Recall 67A D Truck Engine Calibration
- 10251783Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 10248914Emission Recall 67A - D Truck Engine Calibration
- 10248846Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library: 02 - Front Suspension / Wheel Alignment / Standard Procedure / TOE SETTING PROCEDURE FOR TRUCKS WITH DRAG LINK RECALL WELD ~
- 10248594Emissions Recall 06A - Vehicle Emission Control Information Label
- 10248509Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10244433Emissions Recall 06A - Vehicle Emission Control Information Label
- 10244356LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- 10244348Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
- 10243209FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
- 10243208Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
- 102427956.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
- 10242717Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- 10239957Water Quality When Mixed With Engine Coolant
- 10236933wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
- 10234420Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
- 1023202166RFE Transmission Slip Under High Engine Load And Premature Wear
- 10231981Flash: Air Suspension Message Battery Voltage Low
- 10231978Uconnect Access Buttons On The Rear View Mirror Are Inoperative
- 10231735Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.
- 10231712Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
- 10230343Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that one or more of the following DTCs have been set: U010C - Lost Communication With Turbocharger/Supercharger Control Module. P003A - Turbocharger Boost Control Module Position Exceeded Learning Limit. P00AF - Turbocharger Boost Control Module Performance. P0046 - Turbocharger Boost Control Circuit Performance.
- 10230189Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
- 10230183No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
- 10230180Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.
- 102299516.7L Diagnostic And System Improvements
- 10229920RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image.
- 10229890RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
- 10229888RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
- 10229875Part Description: Mirror, Outside Rearview Issue Description: Prior to replacing this part for being loose at the head or pivot, perform the following reset procedure. Using the mirror?s push button on the driver switch panel power fold close and open mirror. If the loose condition exists after performing the reset procedure three times, then replace the mirror as required to fix the vehicle. Inform customer that the intended use of the power fold mirrors is by pushing the button to fold and unfold the mirrors. Please educate the customer of the proper operation of the power folding mirrors.
- 10229572Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
- 10229454Cooler - egr
- 102293416.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Every RAM 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.