2024 RAM 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2024 RAM 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2024 RAM 2500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
Risk and remedy
Risk
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk and remedy
Risk
Loss of vehicle control increases the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and…
Risk and remedy
Risk
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal…
Risk and remedy
Risk
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Owner complaints
59 complaints7 involved a crash2 involved a fire8 injuries
What owners report most
Latest complaints
- Electrical system · Lane departure › Blind spot detection · Unknown or other
While driving a phantom auto trailer light will come on and I am not tow anything. While towing phantom check brake wiring and trailer brake disconnected warning lights appear.
- Service brakes
While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center…
While driving, the vehicle suffered a sudden, complete, and catastrophic loss of braking power due to a total failure of the brake fluid line. The vehicle had to be immediately pulled off the road to avoid a serious collision.The vehicle was transported to a certified Ram dealership service center (Southern Motors CDJR in Savannah, GA). Upon inspection, the certified factory technician discovered and documented a severe manufacturing assembly defect: the primary brake fluid line was routed incorrectly at the factory. Due to this improper routing, the line was resting in direct, constant physical contact with the hot exhaust pipe. Over time, the extreme heat from the exhaust melted completely through the brake line and the protective heat sleeve, causing an immediate drop in hydraulic pressure and total brake system failure.This is a critical manufacturing assembly error that poses an imminent life-safety risk and fire hazard to myself and other drivers of this model year. If this incorrect routing is widespread on the assembly line, it will lead to sudden brake failures at highway speeds. I am requesting a formal safety investigation into the factory routing of the brake lines relative to the exhaust system on the 2024 Ram 2500.
- Tires › Sidewall
LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat…
LT275/70R18 Firestone E Transforce HT2 Upon seeing warning lamp for low air second time, tire was taken to independent shop for inspection and repair. Tech stated tire (23000 miles) could not be repaired because of a safety issue due to sidewall seperation defect with no sign of impact or run flat damage. The rubber was soft and thin. Could have been catastrophic had it blown out on highway. I purchased a replacement. When I took the tire to a Firestone retail store, the manager said "It's hard to tell what happened to it" obviously denying a defect and refered Me to "corporate" to try and get credit. I told him I was concerned about the other three tires because they have the same batch number. DOT VN15 TH7 5123. He stated They would do a visual inspection nothing else. I have the tire if needed for inspection. I do not feel safe driving on the other tires. This lot should be recalled.
- Engine
I had a sent the vehicle in for warranty repairs for what i was told faulty lifters. the paper work shows lifters and cam was replaced and some rocker and some rods but not all. no photos provided. after my first oil change after the repair the noise is back and they state its normal and it has been noted.
- Service brakes, hydraulic
The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer…
The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 15,000.
- Electrical system · Exterior lighting
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was…
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer braking system failed to operate, slow the vehicle, or stop the trailer while the brake pedal was depressed. The contact stated that the trailer brake disconnected warning light was illuminated. The contact researched and was made aware of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the VIN was not included. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
- Engine
This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull…
This is a brand new truck with 22,000 miles, a rod came loose in the engine when i was driving it, and blew a hole in the engine at 65 MPH, the rod then shot through my oil pan, I lost all drivability, no steering, no gas and I could not see due to black smoke. I almost died! I was able to pull over all the way to the left by the grace of God, not being able to see and having cars driving by at top speeds this is a catastrophic failure and the service Tech Ethan where the truck is says this happens 1 in every 1,000 trucks! The truck is at castle rock co dodge jeep ram
- Service brakes
Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck…
Brakes always collapse to the Floor. You cannot stick your toe in between the brake and the floorboard. But if you pump up the brakes like you used in the 1970''s the brake will rise and you can put a full foot underneath between the brake and the floorboard. Those making the brakes stop the truck 80%better. But if you put it in 4x4 mode there is almost no stopping power at all. You only have 10% of your brakes. Both issues can cause death and or injuries! If 4x4 is used on the road for rain or snow it will cause death and if your lucky just a major injury!!!!!!
- Electrical system · Exterior lighting · Forward collision avoidance › Adaptive cruise control
The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After…
The vehicle experienced repeated electrical and no-start issues believed to be related to the RF/electrical communication system. The truck has been returned to the dealership repeatedly for this issue and recently spent approximately two months at the dealership for diagnosis and repair. After finally being returned, the vehicle was completely dead the very next morning and would not start. The vehicle has also experienced dangerous electrical failures while being driven. During one incident at night, the headlights and interior electrical system became extremely dim and began flickering while an employee was operating the truck. Visibility was significantly reduced to the point the driver could barely see the roadway. During the same event, the brake pedal became abnormally hard to press intermittently, creating a serious safety concern while driving. The failure also occurred on our business lot where the truck was blocking multiple trailers needed for scheduled customer deliveries, creating operational disruption and safety concerns related to moving equipment and trailers around an inoperable heavy-duty truck. The dealership reportedly replaced or repaired an RF-related component/module during the repair process. However, the problem appears unresolved because the truck failed again immediately after being returned from service. Symptoms have included: * Complete battery drain/no-start condition * Flickering and dimming headlights/electrical systems * Intermittent hard brake pedal condition * Repeated electrical-related issues * Extended dealer downtime * Ongoing unresolved repair attempts The vehicle is available for inspection upon request. This truck is used daily for commercial/business operations. Reliability concerns are significant because unexpected electrical failure or no-start conditions can leave the vehicle stranded or create hazardous driving conditions. The issue has been reproduced after dealer repair attempts. Based on the symptoms and
- Back over prevention › Rearview system braking · Back over prevention › Warnings
I was in my yard backing my truck up and the camera froze in the location that I was in and the sensors did not beep. The distance that I was backing up was not very far. It wasn't until I backed into a post in the front of my house, that I realized the camera and sensors had temporarily failed.
- Visibility/wiper
Description of the Issue: When full windshield defrost is selected—using either the infotainment system or physical HVAC controls—the system does not direct full airflow to the windshield. Instead, heated air is split between the windshield and floor vents, reducing airflow and heat at the…
Description of the Issue: When full windshield defrost is selected—using either the infotainment system or physical HVAC controls—the system does not direct full airflow to the windshield. Instead, heated air is split between the windshield and floor vents, reducing airflow and heat at the windshield edges. As a result, ice forms and remains on the driver’s side windshield edge, beginning around the 11–12 o’clock steering wheel position and extending to the windshield edge. This occurs during cold conditions and restricts driver visibility, creating a safety hazard while driving. Safety Impact: The driver is unable to clear ice from the windshield edges, limiting visibility of adjacent lanes, pedestrians, and roadway conditions. When defrost is needed most, the system does not perform as required, preventing the driver from maintaining safe visibility. Inconsistent Operation: The HVAC/defrost system operates inconsistently under similar conditions. I have video evidence showing the system working correctly at times and failing at other times. In multiple cases, the only change was shutting the vehicle off and letting it sit. In one instance, the defrost later worked correctly the same day when ambient temperatures were warmer, suggesting a possible temperature-related or control issue. Videos documenting this behavior are available, including videos posted on YouTube. Additional HVAC Control Issue: The HVAC system will randomly set the temperature to 76°F and become unresponsive for approximately one minute. During this time, the driver cannot change any HVAC settings, creating distraction and preventing timely adjustment to address fogging or icing. This behavior is also documented on video. Repair Attempts: The vehicle has been taken to two RAM dealerships, and multiple parts have been replaced under warranty. The issue remains unresolved. A customer service case was also opened with RAM, but the HVAC and defrost issues have not been corrected.
- Service brakes
When coming to a stop the truck has a very spongey pedal, in order to stop the vehicle you must allow for the stop by applying brake way in advance to be able to stop. When you applying pressure to the brake pedal the pedal is soft and goes almost to the carpet floor. When towing you feel extremely…
When coming to a stop the truck has a very spongey pedal, in order to stop the vehicle you must allow for the stop by applying brake way in advance to be able to stop. When you applying pressure to the brake pedal the pedal is soft and goes almost to the carpet floor. When towing you feel extremely concerned if you can stop especially in an emergency braking situation. This is a problem that is ongoing and is happening every time you brake. The truck has 27k miles
- Seat belts
The drivers side front seat belt stopped retracting. It was fixed when the warranty was good. I also reported the passenger side, later wasn't retracting. It retracted fine when the dealer had it so they didn't do anything with it. Now the warranty is up and it's hardly ever retracting but they…
The drivers side front seat belt stopped retracting. It was fixed when the warranty was good. I also reported the passenger side, later wasn't retracting. It retracted fine when the dealer had it so they didn't do anything with it. Now the warranty is up and it's hardly ever retracting but they want me to pay for it even thought I reported it when the warranty was good. Also, the driver's side seat belt doesn't always latch. You have to shove it in several times sometimes before it clicks. Sometimes you think it's in and it will unhook later while you're driving down the road.
- Service brakes, hydraulic
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The…
The contact owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to respond. The brake pedal was depressed to the floorboard. The brake pedal was soft, but after pumping it, the brake pedal became firm. The contact was unable to haul a trailer because the braking system was not operating properly. The contact stated that the ABS unintendedly engaged when not needed, but failed to function properly when needed. An independent mechanic bled the brake lines. The local dealer was contacted, but stated that the vehicle operated as designed. The vehicle was taken on two occasions to Don Franklin Somerset Chrysler Dodge Jeep RAM Service Center (1147 S. Hwy 27, Somerset, KY 42501), where the mechanic was able to duplicate the failure, but the vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 30,000. The VIN was not available.
- Power train
At approximately 1750 miles the truck transmission began to shift in lower gears extremely violently. Every time that truck would shift in this manner, it would cause a startle effect and divert my attention away from driving to trying to determine what was going on. I immediately took the truck to…
At approximately 1750 miles the truck transmission began to shift in lower gears extremely violently. Every time that truck would shift in this manner, it would cause a startle effect and divert my attention away from driving to trying to determine what was going on. I immediately took the truck to my local Ram repair shop where they found metal shavings in the transmission oil pan. They told me I would need a completely new transmission. This is unacceptable with a truck with only 1750 miles on it. The dealership said they would need authorization to replace the transmission and not sure if one would be readily available. This is the fourth time this vehicle will have been at this repair facility. The first three times were for a fault code called Turbo under boost. Way too much downtime for a truck with only 1750 miles. We had to postpone our vacation since this is the only vehicle I own that’s capable of towing our boat and trailer. Because of all these issues, we have not been able to tow the trailer one time with our new truck!!!!!! When I asked the dealership what they thought the problem was they said quality control at the factory and a subpar designed for the product. If Ram doesn’t change the design of this transmission, even with a new transmission installed, I am scared this may happen again and then cause an accident.
- Service brakes
I was traveling about 50mph on a highway as I was approaching vehicles stopped for a traffic light I applied my brakes normally and the truck would not slow down so I pressed on the brakes as hard as I could and the car just continued forward till finally I plowed into the rear of another vehicle. I had no brakes, the ABS never kicked on or the vsc.
- Seat belts
The seatbelt retraction system on my truck has been replaced twice on the drivers side and once on the passenger side. The truck only has 40,000miles. The seatbelt retractors don't keep the shoulder strap tight when you move or get the belt first buckled. This can cause an issue if you are to get in an accident when the belt is not tight against your shoulder.
- Air bags · Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer…
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was not drivable after the initial accident into the chevy truck. No auto breaking and no frontal collision warning (uncertain if they are standard for the trucks or an option) occurred. The vehicle was towed and in a tow lot (is available for inspection). There is a police report and followed up with an ER visit same day. At least 3 vehicles were totaled due to this accident. The initially hit vehicle (white chevy truck) was the cause of the accident.
- Service brakes
Spongy brakes, constant pumping of brakes to aid in stoping but check this out! In 4x4 mode Low 4x4 brake failure is almost 90%! I must mash the brakes as the brake peddle falls to the floor, then wait, brace and pray truck comes to come to a stop!!!!
- Electrical system
On 4/28/25 our 2024 Dodge Ram 2500 truck caught fire, It had 25,880 miles on it. we bought it brand new in 9/24. Flames were coming from the engine. The fire had to be extinguished with a fire extinguisher. The truck was towed to the local Dodge dealership. Miracle Chrysler After they looked at the…
On 4/28/25 our 2024 Dodge Ram 2500 truck caught fire, It had 25,880 miles on it. we bought it brand new in 9/24. Flames were coming from the engine. The fire had to be extinguished with a fire extinguisher. The truck was towed to the local Dodge dealership. Miracle Chrysler After they looked at the truck we were told that fired was caused by a faulty heater grid. The truck has been sitting at the Dodge dealership since 4/28/25 to current. Originally we were told Stellantis would buy it back then they changed their minds and said no we will repair it. As of today they still have not started the repairs. I have invoice dated 1/8/26 that sates it will cost $55,277.23 just in parts to repair the damage that does not include the labor fees and they are not sure that is all the parts they will actually need. We have been making the payment on this truck the entire time is has been sitting there $1369.87 plus renting another truck for $641 a week from Enterprise. They are going to spend more money to repair the truck than the payoff. Current pay is $62,235.41. Makes no sense. Then this week I saw on the news that RAM just issued a recall for the same truck but years 2019-2023 with 6 fires recorded for same issue faulty heater grid. I think my truck is one of the first of 2024 to catch fire from the same issue.
- Air bags
Air bags did not go offin crash
- Service brakes
Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance.…
Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~1200 miles on the truck, it has not gotten better. I am currently waiting to see the results of our other "twin" truck (XXX) that is currently at a local dealership in the [XXX] area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 weeks with no resolution currently available from the service department, nor the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Service brakes
Vehicle was purchased new with 29 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance.…
Vehicle was purchased new with 29 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~600 miles on the truck, it has not gotten better and the truck is currently at a local dealership in the Chicagoland area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 2 weeks with no resolution currently available from the service department, nor the manufacturer.
- Service brakes
When the brakes are applied during normal driving the pedal travels 2-3 inches before the brakes start to apply. During a panic stop and a strong force on the pedal it will travel almost to the floor. ABS never applies except on loose surfaces, i. e., snow, gravel and sand. I have had the vehicle…
When the brakes are applied during normal driving the pedal travels 2-3 inches before the brakes start to apply. During a panic stop and a strong force on the pedal it will travel almost to the floor. ABS never applies except on loose surfaces, i. e., snow, gravel and sand. I have had the vehicle to the dealer on three different occasion's for this problem. The dealer and the service technicians said it was normal, as they all do this. they bleed the brakes and it was marginally better for about 200 miles of driving, then back to the same low feel. One of those occasions there was an ABS fault and they had to reset the ABS system. After they did the reset the brakes felt a little better for a short time then back marginal again. If you tap the pedal twice in rapid succession the pedal feel is normal, as compared to other vehicles, and at the top of the pedal travel. Although with sustained foot pressure on the pedal you can push it to the floor. Again the dealer says it's normal. I tow regularly with this vehicle and because of the brake feel I travel slower and allow a much greater distance than normal.
- Unknown or other
Exhaust filter clogged, engine auto regen not working automatically doing regen to clear soot, i spent $60,000 on this vehicle & seems like that kind of money shld offer a lifetime warranty, every visit to the dealership in Roanoke Va where i bought this truck brand new they didnt consider that i…
Exhaust filter clogged, engine auto regen not working automatically doing regen to clear soot, i spent $60,000 on this vehicle & seems like that kind of money shld offer a lifetime warranty, every visit to the dealership in Roanoke Va where i bought this truck brand new they didnt consider that i had warranty coverage & aftermarket coverage, they were telling me money was due regardless for repairs, i thought that was really lousy of them
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011919"Rear Selective Thrust Washer Failure **This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customers VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures.** This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."
- 11011774Backup Camera Poor Image Quality Inspection
- 11011723"Rear Selective Thrust Washer Failure NOTE: This is a proactive RSU Repair Procedure to be performed for all Unsold vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or Customer Symptoms below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear and replacing the reaction sun gear. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."
- 11011710Trailer Tow Pages App Gauges Not Showing Data After Radio Update
- 11011155Converter - catalytic
- 11011146Converter - catalytic
- 11010661"Rear Selective Thrust Washer Failure Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode."
- 11010636"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010262"Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): lP0218-00 - Transmission High Temperature Operation Activated. lP0716-00 - Input Speed Sensor 1 Circuit Performance. lP0729-00 - Gear 6 Shift Incorrect Ratio. lP0731-00 - Gear 1 Shift Incorrect Ratio. lP0732-00 - Gear 2 Shift Incorrect Ratio. lP0733-00 - Gear 3 Shift Incorrect Ratio. lP0734-00 - Gear 4 Shift Incorrect Ratio. lP0735-00 - Gear 5 Shift Incorrect Ratio. lP0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. lP0868-00 - Transmission Fluid Pressure Low. lP0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. lP0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. lP0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: lHard shifting into gear. lVehicle enters into limp home mode."
- 11010205Plate - Planetary
- 11010147Transmission kit - with torque converter
- 11010145Transmission kit - with torque converter
- 11009613Transmission kit - with torque converter
- 11009608Transmission kit - with torque converter
- 11009597Module - engine controller
- 11009561Switch - headlamp
- 11009478"Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear."
- 11008900Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- 11008888Open and close rear glass window 2 times and check seal is not hanging or loose
- 11008871Buzz Squeak Rattle (BSR) Noise From The Steering Shaft Front Bulkhead Boot Area While Turning The Steering Wheel.
- 11008707Switch - headlamp
- 11008436Dome Lamp LED And Incandescent Bulb Servicing.
- 11008071Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message Displayed on Cluster
- 11007994FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
- 11007993WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007172Horn Sound Is Weak, Off Tone, Or Inoperative.
- 11006882Air bag - driver
- 11006698Driver Side Air Vent No Air Flow
- 11006515Wiper Motor Inoperative. Wiper Doesnt Work or Stops Randomly On Glass
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 11005319"Heavy Duty Exhaust Gas Recirculation (EGR) Valve Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."
- 11005229Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
- 11005228TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
- 11005199CAN Star Block Connector Customer finds MIL light on and technician finds DTC for loss of communication on one or more modules. In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.
- 11004995Satellite Radio Displays Satellite Hardware Error Message
- 11004948Perceived Oil Leak From The Rear Of The Engine
- 11004151Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
- 11003786MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
Every RAM 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.