2025 RAM 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2025 RAM 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2025 RAM 2500. Newest first.
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk and remedy
Risk
Loss of vehicle control increases the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers…
Risk and remedy
Risk
An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
Remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
Risk and remedy
Risk
Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
Remedy
Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As…
Risk and remedy
Risk
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
Remedy
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
Remedy
Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk and remedy
Risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Owner complaints
66 complaints2 involved a fire1 injuries
What owners report most
Latest complaints
- Service brakes
My new Ram has very soft brakes. Should you keep constant pressure on the brake pedal it will eventually go to the floor. Also, no trailer brakes. Dealer states they can find no problem, and they are working as intended. They are not. Lockhart Texas dealer bled the brakes, with no improvement.
- Electrical system · Engine · Exterior lighting
Our 2025 Ram 2500 was purchased new in March 2026 with 41 miles. It had 17,254 miles on October 19. We completed a six week cross country trip towing a trailer without problems until September 25, 2026. September 25: The doors failed to lock automatically while driving above 35 mph. Neither key…
Our 2025 Ram 2500 was purchased new in March 2026 with 41 miles. It had 17,254 miles on October 19. We completed a six week cross country trip towing a trailer without problems until September 25, 2026. September 25: The doors failed to lock automatically while driving above 35 mph. Neither key fob nor the interior electric lock switches worked, and the power windows failed. The engine and 12 inch screen remained on. Turning the truck off and restarting it did not restore these functions. As soon as we got home, we called our regular servicing dealership. They said the key fob batteries were dead. We disagreed because the interior controls and windows also failed. I independently tried the manufacturer's mobile app. Its first lock command failed; after restarting the app and retrying, the doors locked and the other functions resumed. No cause was confirmed. October 17: While slowing for a stop sign, the engine suddenly shut off. The display instructed the driver to shift into Park to restart. A vehicle was behind us, but the hazard warning lights and power windows would not work, so we could not warn its driver. The truck restarted after shifting into Park, pressing the brake and pushing Start. October 19, about 6:40 AM: A different driver was coasting toward a traffic light at approximately 5 mph or less, without hard braking, when the engine shut off again. The display said "Shift to Park to Start." The driver shifted into Park and pressed Start to restart. Both shutdowns happened during deceleration without advance warning. The Ram app recorded the trips but showed no active driving alerts. Unexpected stalling in traffic, especially with failed hazard lights, poses a collision risk. I called Ram Customer Care as soon as they opened on October 19. A dealership inspection is scheduled for October 21. The cause remains unknown, no repair has been completed, and the truck is available for inspection.
- Electrical system · Exterior lighting
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the…
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to complete the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that during rainfall and car washes, water entered the vehicle cabin and caused electrical short circuits. The water intrusion caused failure of the high beam headlights, Lane Assist malfunction, Drowsy Driver system deactivation, and Emergency Automatic Braking System malfunction. The vehicle was taken to the dealer, where the contact was advised to replace five cab lights that had failed. The dealer completed no repairs and confirmed the recall remedy was unavailable. The failure mileage was approximately 41,000.
- Air bags · Electrical system · Forward collision avoidance › Automatic emergency braking
Drove down a paved road in the legal speed limit (30mph). Hit a bump in the pavement and the dash had large amounts of disabled codes popping up: airbag disabled, emergency braking disabled, power steering disabled, blind spots need service, traction control. Brought it to a RAM dealership where…
Drove down a paved road in the legal speed limit (30mph). Hit a bump in the pavement and the dash had large amounts of disabled codes popping up: airbag disabled, emergency braking disabled, power steering disabled, blind spots need service, traction control. Brought it to a RAM dealership where they found 6 active and 51 stored DTCs all tied to the communication to the powertrain and safety modules (4wd, power steering, airbags, ABS). The dealer did not have time to fix it, so another dealership said they would fix it if I drove it to them. That second dealer found 3 pulled out wires in the right front fender liner, plug those 3 wires in and works like new. My safety was put at risk due to the airbags disabling, power steering disabling, and ABS. Another safety concern was at night the blind spot indicators in the mirrors would flash which can distract both the driver and others on the road. Every 10 seconds the dash would flash with a reoccurring warning message for another module needs servicing. The RAM company is trying to claim this is not a warranty issue after I brought up the safety concerns of the fender liner being able to pull on the harness and disable these safety modules.
- Power train
Subject: URGENT – RAM 2500 Shutdown / Near Accident / Case #XXX Hey [XXX], The truck shut down AGAIN tonight, XXX, and I nearly got into an accident. I recorded another video and called RAM to open Case #XXX. I plan to return it tomorrow morning; please coordinate safe transport. This has been…
Subject: URGENT – RAM 2500 Shutdown / Near Accident / Case #XXX Hey [XXX], The truck shut down AGAIN tonight, XXX, and I nearly got into an accident. I recorded another video and called RAM to open Case #XXX. I plan to return it tomorrow morning; please coordinate safe transport. This has been ongoing for approximately a year. My 2025 RAM 2500 intermittently shuts down while driving: the engine stops, the instrument cluster goes black, and the truck goes into Neutral, losing propulsion. Previous incidents occurred at approximately 20–80 mph, with the first within 800 miles of ownership. The instrument cluster was replaced around 16,000 miles following Stellantis engineering guidance. That did not fix it. Another shutdown occurred around 18,000 miles while transporting employees to [XXX], as documented in my August 3 summary. The dealership previously discussed a new STAR case and escalation to a Stellantis field specialist (“Top Gun”). Please confirm those actions, provide the STAR case number, and link the repair history and videos to RAM Case #XXX. I need immediate engineering escalation, a documented diagnostic plan, and a permanent, verified repair—not more trial-and-error parts replacement. Since previous failures reportedly left no fault codes, please consider long-term diagnostic logging to capture the event. I am willing to leave the truck for several weeks. My priority remains fixing it, but if Stellantis cannot resolve this, I expect a formal review of buyback or other resolution options. This is a serious, recurring safety issue that nearly caused an accident tonight. RAM’s response will directly affect our company’s future business with the brand. Please confirm receipt INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine
Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened…
Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened hood to a billowing smoke that smelled like an electrical fire. Noise and significant smoke continued for several minutes with engine off and ignition in off position.
- Power train
Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck…
Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the stall on the freeway and a transfer case failure. -The problem was confirmed by an official Ram dealer where we purchased the vehicle. -The transfer case failure has been inspected but the reason for the stalling has not been identified. -A warning light "Service 4WD" turned on each time we heard the grinding sound but then turned off. We bought the vehicle new, have owned it 11 months and it has $15,000 miles. All services have been conducted according to the maintenance schedule.
- Steering
while driving down the road at 45 mph I lost power steering and was pulled off the road. This happened twice.Took it to the dealer and they found stored DTC , LSOS communication with BCM stored in the steering assist module.
- Exterior lighting
See attached document for complaint.
- Electrical system · Exterior lighting
The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was…
The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.
- Unknown or other
Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue.…
Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue. Dealer has involved STAR engineering. Issue has not been duplicated by shop tech but was captured on video by owner and given to dealership. This creates a safety concern due to unexpected loss of propulsion in traffic conditions
- Electrical system · Forward collision avoidance › Automatic emergency braking · Service brakes
I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would…
I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would call once it came in. It has now been over 4 months, I have called the dealer to follow up, and keep getting the same answer. The part hasn't arrived yet, and they will call me when it comes in. Every time I hook up a trailer it disables my trailer brakes, throws the AEB light on, and I am afraid, that in the instance I have to stop abruptly, that I may crash, and or hurt or even Kill someone due to these issues. I'm at a loss, they are worried about doing the trucks on the lot before they take care of the ones on the road per Jeremy at the Crain Ram dealership in Hot Springs, AR, which I don't feel is right to do. They got my money, now I have to deal with the issue, and potentially worse, until they get their unsold trucks done on the lot. Any help would be GREATLY appreciated!
- Electrical system
I have been trying to get this recall repair since March of 2026 with no luck. Continued delays from my dealer
- Electrical system
I attempted to use the factory-equipped 110V power outlet located in the bed/rear area of my truck to power a laptop computer. After plugging in the device, I discovered that the outlet was not supplying any electrical power. The vehicle is equipped with a cargo light/power outlet activation…
I attempted to use the factory-equipped 110V power outlet located in the bed/rear area of my truck to power a laptop computer. After plugging in the device, I discovered that the outlet was not supplying any electrical power. The vehicle is equipped with a cargo light/power outlet activation button located beneath the steering wheel. Even with the button engaged and activated as intended, the outlet remained inoperative and provided no power output. Due to concerns regarding a possible electrical system defect, I brought the vehicle to the dealership for diagnosis and repair. After inspection, the dealership advised that a wiring-related issue was found and repaired in order to restore functionality to the outlet system. I am concerned that a wiring defect occurred on a brand-new vehicle and believe this reflects poor workmanship and inadequate quality control during manufacturing. In addition to this issue, my truck has experienced several other mechanical and electrical problems within only a few months of ownership. Because this issue involved the vehicle’s electrical system and required dealer repair shortly after purchase, I am requesting that NHTSA document and review this complaint for potential manufacturing or electrical system defects affecting this vehicle platform.
- Engine
While operating my truck under normal driving conditions, the check engine warning light suddenly illuminated without warning. Due to concerns about potential vehicle reliability and safety, I immediately brought the vehicle to the dealership for diagnosis and inspection. After evaluating the…
While operating my truck under normal driving conditions, the check engine warning light suddenly illuminated without warning. Due to concerns about potential vehicle reliability and safety, I immediately brought the vehicle to the dealership for diagnosis and inspection. After evaluating the vehicle, the dealership stated that diagnostic trouble codes were present and that additional analysis of the system would be required. The vehicle remained at the dealership for approximately one week before being returned to me. Upon release of the vehicle, the dealership advised that the issue was related to multiple erroneous codes and that a software update had been performed. However, the dealership did not provide a clear explanation as to why the codes were generated, what systems were affected, or whether the condition could reoccur. I was also not provided with a complete accounting of all diagnostic trouble codes identified during the inspection. I am concerned that the dealership failed to provide full transparency regarding the diagnosis and repairs performed on this vehicle. The repair order documentation was limited in detail and appeared to omit important information regarding the discovered fault codes and the full scope of work completed. Because modern vehicle systems rely heavily on electronic control modules and software for engine operation and safety-related functions, I am requesting that NHTSA document and review this issue for potential underlying electronic or software-related defects that may affect vehicle reliability and safety.
- Air bags
While operating my truck i have a air bag warning indicator come up on my cluster gage. With the light still one and engine running I immediately drove the vehicle to my local Ram dealer to seek assistance. I had spoken to a service advisor who checked my vehicle in for service. The service advisor…
While operating my truck i have a air bag warning indicator come up on my cluster gage. With the light still one and engine running I immediately drove the vehicle to my local Ram dealer to seek assistance. I had spoken to a service advisor who checked my vehicle in for service. The service advisor did confirm the SRS light was on. After the tech did a diagnostic they found no stored service codes, the dealer cleared rhe codes, and said there was no issue and no repairs was performed. I find it very strange for the light to just randomly comon and there is no issues. I have reason to believe the dealership was not being transparent and did not provide the full scope of work performed on this truck.
- Service brakes
I am filing a safety complaint regarding a persistent soft brake pedal condition affecting my truck. Under normal driving conditions and especially during low-speed braking with no trailer or payload attached, the brake pedal feels excessively soft and requires additional pedal travel before…
I am filing a safety complaint regarding a persistent soft brake pedal condition affecting my truck. Under normal driving conditions and especially during low-speed braking with no trailer or payload attached, the brake pedal feels excessively soft and requires additional pedal travel before adequate braking response occurs. The authorized dealer inspected the vehicle and replaced the brake pads and resurfaced the rotors; however, the soft brake pedal condition continues unchanged. After further evaluation, the dealer stated that their engineer determined the vehicle is operating within factory specifications and declined to pursue any additional diagnosis or repairs. I use this truck for towing an RV, and due to the abnormal brake feel and reduced confidence in braking performance, I do not feel safe towing with this vehicle. As a result, the truck remains parked at my residence because I believe continued operation may present a safety risk. I have driven other trucks of the exact same year and model that exhibited significantly firmer and more responsive brake pedal feel, which leads me to believe my vehicle is not operating normally despite the dealer’s claims. In addition, I have found numerous online reports from other owners describing similar soft brake pedal complaints, including reports of lemon law claims and unresolved brake concerns. I am requesting that NHTSA investigate this issue for potential brake system defects or inconsistent braking performance that could affect vehicle safety, particularly during towing or emergency braking situations.
- Electrical system
Batteries keep draining overnight, sitting at dealership since April 22nd. Still can't diagnose the reason for that.
- Electrical system · Exterior lighting
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer…
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
- Air bags
My vehicle has been in to 2 different dealerships for a warning light check airbag system. I have had it in to the repair shop approximate 5 times. It's fixed for a day or 2 then the warning comes back on. There is a safety recall for this and was performed a software update which didn't solve the issue. I do not feel safe for driving this vehicle.
- Electrical system · Engine and engine cooling › Exhaust system › Emission control › Urea injection system (def)
The contact owns a 2025 Ram 2500 Tradesman Crew Cab. The contact stated that the entire instrument panel became blank. The vehicle was taken to the dealer where it was diagnosed as needing a software update. The update was completed; however, the issue persisted. The software update was…
The contact owns a 2025 Ram 2500 Tradesman Crew Cab. The contact stated that the entire instrument panel became blank. The vehicle was taken to the dealer where it was diagnosed as needing a software update. The update was completed; however, the issue persisted. The software update was completed 4 times but the issue continued. The contact informed of another issue with vehicle involving the deft system, has to put the deft bottle next to the gas, the cage on the panel does not read that it has been filled. The vehicle was repaired for this issue. The manufacturer was notified of the issue. The approximate failure mileage was unavailable.
- Electrical system · Power train
I parked in a lot for about 30 minutes while taking a short hike. When I returned and started the truck the dash was black, no gauges, no PRND indication, nothing and the warning lights in the mirrors stayed illuminated continuously. We were in a National monument and decided to try and get back to…
I parked in a lot for about 30 minutes while taking a short hike. When I returned and started the truck the dash was black, no gauges, no PRND indication, nothing and the warning lights in the mirrors stayed illuminated continuously. We were in a National monument and decided to try and get back to the visitor center for someplace safe. When I placed the vehicle in what should have been reverse the vehicle rolled back but only because it was on a slope. When I shifted to where drive should be nothing happened. I tried several times as we were now in the traffic lane on a curve. I went completely back to park then cycled to drive and it worked. On the drive to the visitor center I noticed that the blinkers did not work either. Also, what I thought were manual gauges like the speedometer and fuel gauge did not work. When we got to the visitor center the vehicle would not shift into reverse from drive. I had to go back to park and then to reverse. I was able to get the vehicle working by disconnecting the negative battery cable for about 5 minutes. This just happened today and we are 1500 miles from home so the vehicle has not been inspected. If another car would have come around the corner while we were disabled they would have hit us as it is a one way loop so only one traffic lane that we were in.
- Unknown or other
On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a…
On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a low-maintenance gravel road, which is a normal and expected driving condition in this area. Immediately after, the vehicle became immobilized, and smoke and fire rapidly developed inside the vehicle and spread to the surrounding field. The driver exited the vehicle quickly and sustained second-degree burns and loss of facial hair. Emergency services responded, and approximately ten fire units were required to contain the fire. The driver was taken to the hospital by ambulance. The vehicle was a total loss. Notably, more than 24 hours after the initial incident, the vehicle reignited while being handled by a tow company. This incident does not appear consistent with normal operating risk. Driving over agricultural debris such as corn husks is a routine condition in rural Nebraska and should not result in catastrophic vehicle failure or fire. Additionally, another fleet operator in the same geographic market reported a nearly identical incident involving a 2025 Ram ProMaster less than one month prior. In that case, the vehicle also caught fire while being driven under normal rural road conditions. There is currently a known recall affecting 2025 Ram ProMaster vehicles. Given the similarity of incidents, severity of outcome, and potential pattern, this may indicate a broader safety defect. This event resulted in driver injury, complete vehicle loss, and damage to surrounding agricultural property. Immediate investigation into potential fire risk and defect in 2025 Ram ProMaster vehicles is strongly requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Visibility/wiper
Windshield seal leak drivers side. The windshield and seal comprise of about 60% of the structure to keep roof from collapse in an accident. A leak can cause electrical component failure Issue was brought forward to dealership, leak confirmed by dealership on 3/11/26 Dealership ordered new windshield which was finally installed on 4/9/26
- Electrical system · Exterior lighting
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was…
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part for the recall repair was currently available for brand-new vehicles that were in inventory. The contact had not experienced a failure.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11009561Switch - headlamp
- 11008888Open and close rear glass window 2 times and check seal is not hanging or loose
- 11008707Switch - headlamp
- 11002753Motor - windshield wiper & wiperunit - windshield wiper
- 11002316Motor - windshield wiper & wiperunit - windshield wiper
- 11000608Valve - EGR
- 11000174Damper - strut
Every RAM 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.