2022 RAM 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
Have the VIN?
These records cover every 2022 RAM 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
12 recalls name the 2022 RAM 2500. Newest first.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Risk
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail…
Risk and remedy
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk and remedy
Risk
Driving with a disabled electronic stability control system can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk and remedy
Risk
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk and remedy
Risk
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk and remedy
Risk
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Remedy
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
Risk and remedy
Risk
An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.
Remedy
Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.
Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to…
Risk and remedy
Risk
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Risk and remedy
Risk
An air bag that deploys improperly can increase the risk of injury in a crash.
Remedy
Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
Risk and remedy
Risk
A vehicle fire increases the risk of injury.
Remedy
Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Owner complaints
181 complaints9 involved a crash5 involved a fire6 injuries
What owners report most
Latest complaints
- Suspension
The front right strut/shock is leaking and now both have to be replaced at only 48,000 miles and 4 years old.
- Engine · Fuel/propulsion system · Vehicle speed control
The DPF system failed prematurely at 68k. My truck as working fine with zero problems until I took it in for the Y43 safety recall July 2025. the dealership performed the software update without verifying if parts were in stock first. They took the part (dpf module) off a used truck from the lot…
The DPF system failed prematurely at 68k. My truck as working fine with zero problems until I took it in for the Y43 safety recall July 2025. the dealership performed the software update without verifying if parts were in stock first. They took the part (dpf module) off a used truck from the lot and installed it on mine without asking me first. They told me they would call me when the parts became available. They never called so I took it in for a battery issue were the batteries were overheating and dying. I asked that they replace the used part and look into the fried battery issue. Knowing how this dealership operates I went ahead and marked the old part with nail polish. when I was called to pick up my truck I met with the GM and he assured me everything was taken care of and the new DPF Module was replaced. I got under my truck and the used part as still there. The GMs face went pale and couldn't believe that they had lied. He asked that I leave it so he could make things right. They replaced the DPF module and the batteries. I met with the service manager and he took full responsibility for the lies and theft. ( I have the conversation recorded). I went back a few days later to ask why my truck kept doing Regens like every 3 days and they informed me it was normal. fast forward to July 2006 same issues batteries fried and died then the DPF notification came up saying "DEF Filter Full Power Reduced See Dealer". I take it back to the same dealership and they informed me my DPF filter is full and I must pay $3800 out of pocket because the recall didn't cover it and neither does the extended warranty. I asked them how is it possible for my DPF filter to be full if all the REGENS are performed and the message will NOT clear until the region is complete. my filter never showed it was getting full and it never surpassed the 40 percent full and its impossible for it to be full from one day to the other. I took it to another dodge and stellantis refused to fix it.
- Equipment
The contact owns a Rexing R4 MD 4-Channel Dash Camera purchased at Walmart. The camera was designed with a 4-channel dash camera system used to record the front, rear, left, and right sides of the vehicle simultaneously. The contact stated that after installing the camera on a 2022 Ram 2500, the…
The contact owns a Rexing R4 MD 4-Channel Dash Camera purchased at Walmart. The camera was designed with a 4-channel dash camera system used to record the front, rear, left, and right sides of the vehicle simultaneously. The contact stated that after installing the camera on a 2022 Ram 2500, the unit failed to turn off as intended and remained continuously powered and overheated. The contact expressed safety concerns that the failure presented a fire hazard. The contact attempted to notify the manufacturer via email and telephone at 877-740-8004; however, no response was received, and the telephone number was recently out of service.
- Latches/locks/linkages › Doors › Latch
The contact owns a 2022 Ram 2500. The contact stated that while attempting to exit the vehicle, the front driver's door became inoperable. The window and door actuator failed to function during the failure, requiring the contact to repeatedly pull the door handle and engage the actuator to exit the…
The contact owns a 2022 Ram 2500. The contact stated that while attempting to exit the vehicle, the front driver's door became inoperable. The window and door actuator failed to function during the failure, requiring the contact to repeatedly pull the door handle and engage the actuator to exit the vehicle. The vehicle was taken to a dealer, where it was diagnosed that a piece of plastic near the wiring caused the wiring to fail, and the wiring needed to be replaced. The vehicle was not repaired. The contact expressed concern that the failure was hazardous due to a disability and presented a safety risk in the event of an emergency. The manufacturer was notified of the failure. The failure mileage was approximately 45,000.
- Fuel/propulsion system · Unknown or other · Vehicle speed control
I have dead pedal going on with my truck and when pulling out into traffic and truck does not go almost get hit by oncoming traffic and cause an accident and could end up deadly when the truck just losses the possibility to be limited to truck not being able to accelerate because it is having issues with the computer communicating with the sensor on the truck.
- Steering
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent…
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent mechanic who determined that there was a loss of power steering assist function, which was caused by water intruding into the power steering module connector. The vehicle was towed to the local dealer, where it was diagnosed with a loss of power steering assist caused by water intrusion into the power steering module connector. The dealer informed the contact that there was no warranty coverage on the vehicle. The vehicle was not repaired. The manufacturer confirmed that there was no warranty coverage for the repair. The failure mileage was approximately 14,900.
- Unknown or other
My vehicle was brought to my dealership for service on December 13, 2024, and again on January 13, 2026, due to a recurring Uconnect software/application failure. The system repeatedly displayed the message: “Uconnect Box requires service. Please visit an authorized dealer.” Over time this message…
My vehicle was brought to my dealership for service on December 13, 2024, and again on January 13, 2026, due to a recurring Uconnect software/application failure. The system repeatedly displayed the message: “Uconnect Box requires service. Please visit an authorized dealer.” Over time this message continuously reappears while driving even after acknowledging the message earlier. This message would overlay critical driving information such as navigation, engine status, and trailer towing data. This message forces the driver to divert my attention from the road to locate and press “OK” on the screen, creating an ongoing and unacceptable safety hazard. I believe this distraction qualifies as a valid safety issue, under the NATSA guidelines for
- Service brakes
ABS system HCU leaking internally Vehicles stopping ability may be impaired Vehicle brake pedal slowly sinks to floor. Ram dealership diagnosed a failed master cylinder internal seal and replaced the master cylinder with 25,272 miles on the vehicle on 3/17/26. Returned to dealership with same…
ABS system HCU leaking internally Vehicles stopping ability may be impaired Vehicle brake pedal slowly sinks to floor. Ram dealership diagnosed a failed master cylinder internal seal and replaced the master cylinder with 25,272 miles on the vehicle on 3/17/26. Returned to dealership with same issue on 8/3/26 with 28,488 miles on vehicle. Ram dealership diagnoses the hydraulic control unit (HCU) is leaking internally on the ABS system. No warning lamps or other messages. First reported soft brake issue on 2/11/26.
- Steering
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 70 MPH, the steering wheel jerked to the right and the traction control warning light illuminated. The contact stated that while the vehicle was parked, the electronic stability control, Forward Collision…
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 70 MPH, the steering wheel jerked to the right and the traction control warning light illuminated. The contact stated that while the vehicle was parked, the electronic stability control, Forward Collision Avoidance, check engine, and power steering warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that there was water intrusion in the rack and pinion, causing corrosion of the electronic power steering system and several other unknown components that needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
- Electrical system · Power train
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently went into LIMP Mode and failed to accelerate as needed. The contact pulled over and turned off the vehicle. The failure failed to be self-corrected after the vehicle was…
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently went into LIMP Mode and failed to accelerate as needed. The contact pulled over and turned off the vehicle. The failure failed to be self-corrected after the vehicle was restarted. The vehicle was taken to a transmission specialist, who was unable to duplicate the failure. The contact was informed that the failure was electrical, and an unknown sensor was replaced; however, the failure persisted. The vehicle was taken to the dealer, who discovered a leak in the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the dealer to have the transmission replaced. The failure mileage was approximately 120,000.
- Structure › Body
While driving the rear tail gate drops. This has happened on several different occasions. Once it dropped while towing a trailer and I damaged the tailgate on the trailer tongue jack. There is no indicator in the cab of the truck to inform you that the tailgate has dropped, unlike the door…
While driving the rear tail gate drops. This has happened on several different occasions. Once it dropped while towing a trailer and I damaged the tailgate on the trailer tongue jack. There is no indicator in the cab of the truck to inform you that the tailgate has dropped, unlike the door indicators. I am positive that the tailgate was up and latched, so it’s not an instance where the tailgate is not fully closed. This could lead to other vehicles or motorcycle riders hitting objects that may fall out of the open tailgate, causing damage or injuries.
- Engine
Lifter failure occurred on dangerous interstate interchange complete loss of power while towing a 14k pound mobile restroom bumper pull trailer in 6 lanes merging traffic from center lane 45 mph exit onto 60 mph interstate speeds XXX going onto XXX/[XXX] my scanner said dpf plugged stellantis…
Lifter failure occurred on dangerous interstate interchange complete loss of power while towing a 14k pound mobile restroom bumper pull trailer in 6 lanes merging traffic from center lane 45 mph exit onto 60 mph interstate speeds XXX going onto XXX/[XXX] my scanner said dpf plugged stellantis mechanic claims lifter failure problem is complete loss of power happened in a dangerous area and waiting for a tow while hooked to a trailer was also dangerous due to high traffic area INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system › Integrated trailer brake control · Service brakes, hydraulic
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and…
The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was displayed, and the trailer brakes became inoperable. After restarting the vehicle, the failure was self-corrected, and the trailer brakes operated normally. The vehicle was taken to the local dealer, but the cause of the failures was not yet determined. The manufacturer was not yet contacted. The failure mileage was 65,000.
- Service brakes
Vehicle would not start. I put a new battery in, the vehicle still would not start, and the break pedal was stiff. Had someone jump the vehicle, i started it and drove to the dealership service department where I originally bought the vehicle. They said it may be the starter. but they hadn't looked…
Vehicle would not start. I put a new battery in, the vehicle still would not start, and the break pedal was stiff. Had someone jump the vehicle, i started it and drove to the dealership service department where I originally bought the vehicle. They said it may be the starter. but they hadn't looked at the vehicle. I told them I would drive to a different shop because it's cheaper. When I tried to put it in drive the vehicle would not move it was giving an error message on the dash. I had to leave the truck there. 2 days later they called me and told me the issue was caused by a recalled part and they fixed the issue. When I arrived they told me I would have to pay $215 diagnostic fee. I told them it's federally prohibited to charge for a recalled part. I had to argue with them to get my vehicle back. They told me next time I should tow the vehicle if I dont want to pay a diagnostic fee. I attached proof of the recall service and the $215 fee listed that they tried to charge me.
- Engine and engine cooling
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…
The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Engine · Fuel/propulsion system
The vehicle has experienced repeated failures related to the diesel emissions system despite multiple repair attempts. The primary symptom is an illuminated check engine light accompanied by diagnostic trouble code P2459 (Diesel Particulate Filter Regeneration Frequency). The vehicle frequently…
The vehicle has experienced repeated failures related to the diesel emissions system despite multiple repair attempts. The primary symptom is an illuminated check engine light accompanied by diagnostic trouble code P2459 (Diesel Particulate Filter Regeneration Frequency). The vehicle frequently enters regeneration cycles and continues to exhibit the same symptoms after major emissions system repairs. The emissions system components, including the Diesel Particulate Filter (DPF) and related DEF system components, were previously replaced by an authorized dealer. Following those repairs, the same warning light and fault code returned. The vehicle was subsequently inspected by another authorized dealer, which was unable to identify a definitive cause of the recurring condition. The check engine light was cleared, but it returned less than a week later with the same symptoms. The failure creates a safety concern because the vehicle may enter reduced-power or limp-home operating modes without warning, potentially limiting acceleration and the ability to maintain traffic speed. This is especially concerning when merging onto highways, crossing intersections, towing loads, or operating in heavy traffic. The recurring nature of the failure has reduced confidence in the reliability and safe operation of the vehicle. The condition has been reproduced multiple times and has been documented by authorized service facilities. Warning lamps and fault codes have repeatedly reappeared following repairs. The vehicle and emissions system components remain available for inspection upon request.
- Electrical system › Integrated trailer brake control
The contact owns a 2022 Ram 2500. The contact stated that the trailer wiring pigtail produced only 9 to 10 volts to the trailer lights and brake system. Even when the brake pedal was depressed, the voltage output was insufficient. While towing a trailer, the trailer brakes failed to operate…
The contact owns a 2022 Ram 2500. The contact stated that the trailer wiring pigtail produced only 9 to 10 volts to the trailer lights and brake system. Even when the brake pedal was depressed, the voltage output was insufficient. While towing a trailer, the trailer brakes failed to operate adequately. The vehicle was taken to a local dealer, who stated that the vehicle was operating as designed. The vehicle was not diagnosed nor repaired. The manufacturer was notified, and a claim was opened. The approximate failure mileage was 110,000.
- Power train
Per mopar recall ZA3 transmission tube and dipstick recall. When completed at Orange Coast Ram [XXX] , dealership completed recall, removed original dipstick, and provided a 15" locking dipstick the does NOT provide needed transmission fluid level. Inquired in Orange Coast Ram service…
Per mopar recall ZA3 transmission tube and dipstick recall. When completed at Orange Coast Ram [XXX] , dealership completed recall, removed original dipstick, and provided a 15" locking dipstick the does NOT provide needed transmission fluid level. Inquired in Orange Coast Ram service department, stated they will not provide needed 44"dipstick to monitor trans fluid. I cannot order, purchase the needed dipstick, creating a dangerous situation if fluid is low, and will result in transmission damage and possible dangerous condition if transmission fails while driving/.towing. I was told I will have to go to dealership and have the level checked, which is a routine needed owner maintenance job CORRECTIVE MEASURE: PROVIDE NEEDED 44" DIPSTICK TO MONITOR TRANSMISSION FLUID LEVEL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Electrical system · Engine · Unknown or other
My truck was started in the morning and as it sat idle in the driveway I started attaching my trailer. By the time I got the trailer attached(20 seconds) there was smoke pouring out from under the hood. I immediately turned off the truck popped the hood and it was engulfed in flames. I was able…
My truck was started in the morning and as it sat idle in the driveway I started attaching my trailer. By the time I got the trailer attached(20 seconds) there was smoke pouring out from under the hood. I immediately turned off the truck popped the hood and it was engulfed in flames. I was able to put out the fire with the garden hose. No check engine lights, no warning lights on dash, and I had just got it back from the dealership 2 days earlier and it passed a safety inspection before I picked it up. Im not sure what component failed but whatever did caused a fire
- Structure › Body › Tailgate › Hinge and attachments
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but…
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 35 MPH on the local roadway, the tailgate unexpectedly detached and remained suspended by the support cables. Due to the failure, the rear-view camera became inoperable. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.
- Service brakes
I had to hard brake on a damp roadway at about 50 mph. The truck began to rotate and skid. I had no control over the vehicle until it stopped. The dash lights came on for a failure of the brakes, abs, traction control, and stability control. All of the lights went off then the truck seemed to drive…
I had to hard brake on a damp roadway at about 50 mph. The truck began to rotate and skid. I had no control over the vehicle until it stopped. The dash lights came on for a failure of the brakes, abs, traction control, and stability control. All of the lights went off then the truck seemed to drive normally. A short time later the lights came on and would not go off. Took the truck to the dealer. The hydraulic control unit was bad and was replaced. This did not fix the truck. Now it needs an abs control module. The truck remains at the dealer awaiting this repair. This appears to be a problem in the previous model year Ram 2500’s and it looks like my 2022 is affected also. There are recalls for these trucks but not for my model year.
- Power train
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the RPM fluctuated. Additionally, the vehicle made an abnormal sound while slowing down to come to a stop. The vehicle was taken to the dealer, who discovered burnt transmission fluid and replaced the…
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the RPM fluctuated. Additionally, the vehicle made an abnormal sound while slowing down to come to a stop. The vehicle was taken to the dealer, who discovered burnt transmission fluid and replaced the transmission, but the failure persisted. The vehicle was taken back to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 10,000.
- Electrical system · Exterior lighting · Service brakes
What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT…
What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF CONTROL. Has the problem been reproduced or confirmed by a dealer or independent service center? NEVER DOES IT FOR THE DEALER OR INDEPENDENT SERVICE CENTER AND THEY TOW MY TRAILER AROUND SEVERAL TIMES. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? DEALER & SERVICE CENTER Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO NO HOW DO I GET HELP IT IS A 2022 RAM 2500 BROUGHT NEW BY ME AND STARTED HAVING TROUBLE OFF AND ON SINCE THE FIRST 1,000 MILES AND NOW HAVE 26,000 MILES. I READ ABOUT THE RECALLS ON THE 2024 2025 RAM 2500 3500 MODELS WITH AN ENGINEERING PROBLEM ON TWO DIFFERENT VENDORS MAKING CONTROLERS FOR FCA.
- Seat belts · Service brakes · Steering
The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed
- Air bags · Steering
Clock spring is broken. You can hear it popping when turning the steering wheel. I see other years are covered by my vin is not.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011774Backup Camera Poor Image Quality Inspection
- 11011710Trailer Tow Pages App Gauges Not Showing Data After Radio Update
- 11011155Converter - catalytic
- 11011146Converter - catalytic
- 11010636"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."
- 11010511Tire Pressure Monitor (TPM) Service Information. TPM Lamp On.
- 11010205Plate - Planetary
- 11010147Transmission kit - with torque converter
- 11010145Transmission kit - with torque converter
- 11009613Transmission kit - with torque converter
- 11009608Transmission kit - with torque converter
- 11009597Module - engine controller
- 11009561Switch - headlamp
- 11009479"Diesel Particulate Filter (DPF) Trying To Regen Too Frequent Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2459 - Diesel Particulate Filter Regeneration Too Frequent. Customers may also experience the following: Vehicle has entered engine performance de-rate mode. NOTE: Engine performance de-rate mode will occur when DTC P2459 has been set for a long period. This bulletin involves replacing the DPF if DTC P2459 is set."
- 11009477"Diesel Particulate Filter (DPF) Trying To Regen Too Frequent Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P2459 - Diesel Particulate Filter Regeneration Too Frequent. Customers may also experience the following: Vehicle has entered engine performance de-rate mode. NOTE: Engine performance de-rate mode will occur when DTC P2459 has been set for a long period. This bulletin involves replacing the DPF if DTC P2459 is set."
- 11008900Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.
- 11008746"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"
- 11008745"Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"
- 11008707Switch - headlamp
- 11008436Dome Lamp LED And Incandescent Bulb Servicing.
- 11008226"Diesel Particulate Filter (DPF) Trying To Regen Too Frequent Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2459 - Diesel Particulate Filter Regeneration Too Frequent. Customers may also experience the following: Vehicle has entered engine performance de-rate mode. NOTE: Engine performance de-rate mode will occur when the DTC has been set for a long period. This bulletin involves replaceing the DPF if DTC P2459 is set."
- 11008196"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software."
- 11008149Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
- 11008071Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message Displayed on Cluster
- 11007994FCA Caribbean Warranty Bulletin ID-24-16Rev. Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
- 11007993WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
- 11007954Battery Drain Suspected or "Identified" From USB or Media Hub
- 11007172Horn Sound Is Weak, Off Tone, Or Inoperative.
- 11006882Air bag - driver
- 11006515Wiper Motor Inoperative. Wiper Doesnt Work or Stops Randomly On Glass
- 11005700"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: Navigation signal drops out. Maps not loading on the Instrument Panel Cluster (IPC) display. Cannot change satellite stations, display shows one station on screen but is playing another. Battery drain. A Black screen after clicking accept at start up (Rearview camera functions normally). Radio resets (Rearview camera functions normally). Wireless connectivity disconnecting. CarPlay icon does not appear in device manager. Audio disruptions. SXMT inoperative. Audio mute. Passenger screen blank. Passenger screen apps missing. Missing profiles icon. IPC displays incorrect audio source. Radio is slow to respond. Trailer tire pressure configurations deleted. Steering wheel controls skipping SXMT channels. Recent calls not displayed. Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: Icon size/layout improvements. Carplay/Android Auto improvements. Uconnect Phone improvements. FOTA improvements. Passenger screen camera app improvements. Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."
- 11005365Module kit - urea pump/level unit
- 11005361Module - anti-lock brake system
- 11005359Module - anti-lock brake system
- 11005320"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
- 11005229Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End
- 11005228TRANSFER CASE BW 44-46 If fluid leak is present between the transfer case and the rear driveshaft on a 4WD vehicle the Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary
- 11004995Satellite Radio Displays Satellite Hardware Error Message
- 11004151Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed, Adding Remote Start
- 11003055Warranty Operations Newsletter Volume 10, Issue 6
Every RAM 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.