2017 Tesla Model 3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2017 Tesla Model 3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
16 recalls name the 2017 Tesla Model 3. Newest first.
Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
Remedy
Tesla Service will replace the headlights, free of charge. Interim owner notification letters explaining the safety risk were be mailed October 3, 2026. Another notice will be sent once the repair becomes available. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111…
Risk and remedy
Risk
A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
Driving with improperly inflated tires increases the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208…
Risk and remedy
Risk
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
Remedy
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
Remedy
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent…
Risk and remedy
Risk
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane…
Risk and remedy
Risk
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
Remedy
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Risk and remedy
Risk
An incorrectly reassembled seat belt anchor can impair the performance of the seat belt during a crash, increasing the risk of injury.
Remedy
Tesla Service will inspect and reassemble the seat belt anchors as necessary, free of charge. Owner notification letters were mailed December 20, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-20-004.
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window…
Risk and remedy
Risk
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
Remedy
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
A delayed rearview camera image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed May 17, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-004.
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor…
Risk and remedy
Risk
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant…
Risk and remedy
Risk
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Risk and remedy
Risk
Failing to stop at a stop sign can increase the risk of a crash.
Remedy
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Risk and remedy
Risk
A rearview camera that does not function reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla Service will inspect and install a guide protector and new cable harness as necessary, free of charge. Owner notification letters were mailed April 24, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-17-008.
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Risk and remedy
Risk
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
Remedy
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Owner complaints
27 complaints1 involved a crash1 injuries
What owners report most
Latest complaints
- Suspension
My 2017 Tesla Model 3 Long Range (RWD) makes a knocking/thumping noise from the front driver-side suspension when turning the steering wheel at very low speed (under 5 mph) while the vehicle is pitched on an incline or decline — for example, entering or exiting a parking lot via its ramp. It does…
My 2017 Tesla Model 3 Long Range (RWD) makes a knocking/thumping noise from the front driver-side suspension when turning the steering wheel at very low speed (under 5 mph) while the vehicle is pitched on an incline or decline — for example, entering or exiting a parking lot via its ramp. It does not occur when turning on flat ground. I first noticed the noise in fall 2025, a few months before taking the vehicle to Tesla. Tesla Service ([XXX]) took the car in for this complaint and on XXX replaced the front lower lateral links and front lower compliance links (both sides) and performed an alignment, at a cost of $1,886.78, at 44,486 miles. The noise was unchanged immediately after the repair. On XXX I reported through the Tesla app that the car was 'still making the same exact knocking sound,' and returned to the service center; a technician test-drove the car with me, could not replicate the noise on flat roads, and said the car was fine, without putting the car on a lift or re-inspecting the suspension. The noise has continued and progressively worsened over the following year and now sometimes occurs with slight steering inputs. The car currently has 52,126 miles. I am filing because the front lower lateral links Tesla replaced are the component under investigation in PE26006 for detachment, and Tesla's defect information for recall 23V-235 identifies abnormal front suspension noise when steering as an early warning of loosening lateral link fasteners. My car is a 2017, outside the current PE26006 population (2018-2020), but it shows the same symptom pattern and had the same components replaced. No crash, fire, or injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags
Seats Front passenger safety restraint system issue/ Service is required/Service is required
- Air bags · Seat belts · Seats
My Tesla repeatedly displayed a “Passenger Safety Restraint” warning related to the front passenger restraint/airbag system. Tesla Service Center in Los Gatos, California attempted multiple repairs over several visits. The first repair identified a pinched and improperly routed passenger seat…
My Tesla repeatedly displayed a “Passenger Safety Restraint” warning related to the front passenger restraint/airbag system. Tesla Service Center in Los Gatos, California attempted multiple repairs over several visits. The first repair identified a pinched and improperly routed passenger seat harness associated with the restraint system. Tesla stated the issue was repaired and tested. The warning later returned. Tesla then replaced the front right seat harness assembly and lap pretensioner. The warning later returned again. Tesla subsequently proposed and/or performed additional repairs involving the passenger airbag, Occupant Classification System (OCS), occupancy sensor components, and additional seat harness components at significant customer expense. Despite multiple repair attempts and approximately $2,100 in repair costs, the same safety restraint warning still exists today. Because this issue involves the Supplemental Restraint System (SRS), airbags, seatbelt pretensioners, and occupant classification systems, I am concerned the passenger restraint system may not function properly during a collision.
- Unknown or other · Vehicle speed control · Visibility/wiper
I am writing to file a formal safety complaint against Tesla, Inc. regarding a software update failure that has disabled legally required vehicle functions on my Tesla for over two years. For more than 26 months, my vehicle has been unable to complete a software update through Tesla's over-the-air…
I am writing to file a formal safety complaint against Tesla, Inc. regarding a software update failure that has disabled legally required vehicle functions on my Tesla for over two years. For more than 26 months, my vehicle has been unable to complete a software update through Tesla's over-the-air (OTA) update system. As a direct result of this failure, my vehicle's display screen does not function for the first several minutes of every drive. This prevents me from accessing my speedometer, turn signals, and other legally required safety features, rendering the vehicle non-compliant with federal and state motor vehicle safety standards during this period. I have made multiple documented attempts to resolve this issue through Tesla's customer support channels over the course of these two years. Despite these efforts, the issue remains unresolved. Tesla has now informed me that resolving the defect will require a paid service visit — despite the fact that the failure originates within Tesla's own software update infrastructure, not from any action or negligence on my part. I am requesting that NHTSA investigate this matter on the following grounds: 1. The software defect disables legally required vehicle safety functions, including the speedometer, turn signals, hazard lights, and more. 2. The defect has persisted for over two years despite repeated good-faith efforts by the vehicle owner to resolve it through the manufacturer. 3. Tesla's OTA update system is manufacturer-controlled infrastructure. A failure within that system constitutes a manufacturer defect, not a maintenance issue. 4. Tesla is requiring payment from the consumer to correct a defect in their own systems. I believe this issue may not be isolated to my vehicle and could affect other Tesla owners experiencing similar OTA update failures. I respectfully request that NHTSA investigate whether a broader safety defect exists and whether a recall or corrective action is warranted.
- Air bags · Seat belts
I received an error about the occupant classification system and a safety restraint fault. These are due to known manufacturing defects. Addressing these concerns was expensive and also required a replacement of the front passenger airbag.
- Electrical system · Fuel/propulsion system
En primer lugar decir que el VIN utilizado es completamente aleatorio. Esta notificación está dirigida para todos los fabricantes de vehículos eléctricos y fabricantes de baterías. Actualmente los diferentes medios de comunicación y redes sociales no paran de reportar incendios en las baterías de…
En primer lugar decir que el VIN utilizado es completamente aleatorio. Esta notificación está dirigida para todos los fabricantes de vehículos eléctricos y fabricantes de baterías. Actualmente los diferentes medios de comunicación y redes sociales no paran de reportar incendios en las baterías de los vehículos eléctricos, con el peligro que esto representa para personas y bienes colindantes. Estos incendios están producidos en gran medida por la deformación que sufren las baterías a lo largo de su vida útil, con las cargas y descargas de las baterías, estas empiezan a hincharse, deformarse hasta que llega a un punto donde las celdas que componen la batería entran en cortocircuito produciendo los incendios ya mencionados. Existe un sistema ya patentado para controlar la deformación de las celdas que componen una batería, una vez que el sistema detecta el hinchado o deformación en las celdas que componen una batería, este puede detener la carga, carga por regeneración y impedir el siguiente arranque del vehículo poniéndolo en modo seguro. Adjunto presentación del sistema mencionado en el siguiente enlace: [XXX] Saludos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Air bags · Seat belts · Seats
Hello. I am following up with the previous safety report I submitted for my vehicle. I just received an updated repair estimate citing the parts that will need replaced (pdf attached). I also confirmed with the service advisor that the functionality of the safety restraint system may be impacted by this issue, however, Tesla still wants to charge drivers $1,300 for this repair.
- Air bags · Seat belts · Seats
There is a warning on my car saying “front passenger safety restraint system fault”. The Tesla service center says the fix requires an air bag replacement and to replace the seat sensor. Does this not impact the safety of the passenger? This is the second model 3 I’ve owned that continuously has…
There is a warning on my car saying “front passenger safety restraint system fault”. The Tesla service center says the fix requires an air bag replacement and to replace the seat sensor. Does this not impact the safety of the passenger? This is the second model 3 I’ve owned that continuously has this fault. I feel like this model should be recalled since it is such a widespread issue. I dealt with this warning light for 2-3 years because Tesla wants to charge >$1,000 for the replacement of these parts. I’m definitely not the only one. There are plenty of complaints online and most people never get it fixed if the vehicle is out of warranty. On the other hand, some people try to fix the problem themselves which could create a worse problem for the safety restraints system.
- Unknown or other
I purchased a new 2017 Tesla model 3 in late 2017, drove it 135k miles and suddenly had issues with the battery cooling fan staying on all the time and the interior cooling not working. The Tesla service center found the condenser completely blocked with road debris. This was possible because of a…
I purchased a new 2017 Tesla model 3 in late 2017, drove it 135k miles and suddenly had issues with the battery cooling fan staying on all the time and the interior cooling not working. The Tesla service center found the condenser completely blocked with road debris. This was possible because of a design flaw in the condenser being horizontal and receiving unfiltered air directly scooped from the vent below the grill of the car. This design flaw is present in all model 3 and model Y as I can see but, the amount of debris scooped depends on many factors such as mileage, geography, highway vs local, etc. The result was damage costing $4k to repair and no way of preventing the design flaw from causing another failure in the future.
- Air bags · Seat belts · Seats
My car has been having this issue since it was purchased in 2018. An alert appears on the screen which says, "Front Passenger Safety Restraint System Fault/Service is Required." I had the car serviced four times by Tesla under warranty. It has now appeared a fifth time and Tesla says the airbags need to be replaced for over $1,600. The prior repairs included replacing wiring harnesses and occupancy sensor.
- Lane departure › Warning · Steering · Unknown or other
I had just finished Supercharging my vehicle from 50% to 80% and when I entered the car to drive home two warnings showed up 1. Steering assist was reduced and it might be more difficult to drive; and 2. Lane departure avoidance warning was not working. I did a hard reset twice - (foot on the…
I had just finished Supercharging my vehicle from 50% to 80% and when I entered the car to drive home two warnings showed up 1. Steering assist was reduced and it might be more difficult to drive; and 2. Lane departure avoidance warning was not working. I did a hard reset twice - (foot on the brake while pressing the two steering wheel 'wheels') and began driving the 10-15 minute home. After an incredibly scary and difficult drive down a circular driveway, and great difficulty turning the wheel to make a right turn in one try, I picked the straightest route to my home - stopping one more time to hard reset. Again nothing! Luckily there was no traffic but I had to make 9 ninety degree turns to get there. I got home - taking 4 tries to maneuver the car into my driveway and garage. I left the car in the garage. Tesla service was closed for the weekend so I arranged for a tow on Monday. The next (Sunday) morning I did another reset and this time the steering assist worked, and I have to assume the lane departure avoidance was working as well because I only drove around the block and put it back in the garage. I understand other models of Tesla have been recalled for this very issue and I'm wondering why the Model 3 was not recalled as well since the software is the same is it not? I don't know if there was something wrong with the Supercharger that created the problem.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist
Within a week of posting a complaint here about phantom braking while in autopilot, my autopilot was disabled. Does the NHTSA share VIN numbers with the manufacturer? Because that sure felt like retaliation by Tesla
- Visibility/wiper
Back windshield spontaneously cracked from the heat.
- Air bags · Seats
Safety Restraint System Fault in front passenger seat alert. Appears to be a common occurrence in Tesla Model 3 cars. Not covered under warranty to due to only 50k mile coverage for safety system, but the failure seems quite common. Required a replacement seat and replacement airbag. Many users reporting the same issue in the car.
- Forward collision avoidance › Adaptive cruise control · Unknown or other · Vehicle speed control
Feb 25 around 4pm PT we were driving north on US Hwy 101 using the basic cruise control feature of our Model 3. Based on our settings I believe this would be considered adaptive cruise control, but I'm not sure. Enhanced Auto-Pilot was not in use. On a largely open highway, in particular with no…
Feb 25 around 4pm PT we were driving north on US Hwy 101 using the basic cruise control feature of our Model 3. Based on our settings I believe this would be considered adaptive cruise control, but I'm not sure. Enhanced Auto-Pilot was not in use. On a largely open highway, in particular with no one in front of us, and thankfully, no one close behind us, the car suddenly started to lose speed, not brake, just lose speed. I pressed the right-hand button on the steering wheel and called out "report bug" so there should be an incident record with Tesla I believe. After letting it slow a bit, I pressed the accelerator to resume and it resumed speed ok. I have used the "report bug" several times on this issue so there should be records of other incidents. Feb. 26, around noon. Traveling on Central Expwy at 55, the car suddenly slowed to about 25 in the space of a few seconds before re-accelerating. No visible object to cause this. Thankfully, no one behind me which is why I let it drop speed to see what it would do. Again, this was using CC, not EAP. This first happened on Jan 14, '22 using cc on s-bd US 101. I have video of this, but it's 19MB, so can't upload. I took to Tesla service and they concluded it was moisture obstructing camera view. Made no sense then as you would it expect to occur constantly, not intermittently. Presumably if this was a vacuum issue, they would have checked that. I think the 3 works CC by wire.
- Forward collision avoidance › Automatic emergency braking
The vehicle frequently applies emergency braking when approaching overpasses at night while driving on highways at night at normal speeds. This happens about once per 100 miles or so.
- Seat belts · Service brakes
My tesla model 3 , parking break do not release. so i can not go front or back!!! i thing they had recall about that long time ago. it happend every month once. you get stuck for 2 hrs or so and then it get atomatically release!!!
- Back over prevention · Electrical system · Visibility
The contact owns a 2017 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2017 Tesla Model 3. The contact received notification of NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Unknown or other
My rear glass cracked. However, there was no damage to suggest an impact of any sort. I looked carefully and saw there was no damage to suggest this was caused by an impact. I took the car to the Tesla dealership and they also examined the glass and agreed that there was no impact of any sort…
My rear glass cracked. However, there was no damage to suggest an impact of any sort. I looked carefully and saw there was no damage to suggest this was caused by an impact. I took the car to the Tesla dealership and they also examined the glass and agreed that there was no impact of any sort that would have caused the glass to crack. They then told me that they have seen this on multiple Tesla vehicles and believe it's a manufacturing defect possibly related to the defroster. They refused to cover it under any warranty as I was out of the warranty period.
- Forward collision avoidance › Adaptive cruise control · Service brakes · Vehicle speed control
Experiencing unexpected braking on freeway while on cruise control. Car brakes for apparently no reason. There is no warning, vehicles in sight, on clear sunny day. Has braked up to 3 times/hr on two different days on road trip. No indicators say that anything is wrong with the car or its cameras.…
Experiencing unexpected braking on freeway while on cruise control. Car brakes for apparently no reason. There is no warning, vehicles in sight, on clear sunny day. Has braked up to 3 times/hr on two different days on road trip. No indicators say that anything is wrong with the car or its cameras. It is jarring and scary for both driver and passenger. Collecting info for Tesla service appt in August. Read info of phantom braking for newer Teslas. We drove this same route in this car in summer of 2019 and didn’t experience phantom braking.
- Forward collision avoidance › Adaptive cruise control
Many phantom braking incidents both on autopilot and in adaptive cruise control mode result in surprising (and frightening) sudden braking for no reason. In high traffic conditions, this could lead to a possible rear-end collision. The adaptive cruise control has become so unstable in the last few…
Many phantom braking incidents both on autopilot and in adaptive cruise control mode result in surprising (and frightening) sudden braking for no reason. In high traffic conditions, this could lead to a possible rear-end collision. The adaptive cruise control has become so unstable in the last few months we will not use it. As this is a mature feature that used to work nearly flawlessly this is very frustrating to go backwards with an update.
- Forward collision avoidance › Adaptive cruise control · Forward collision avoidance › Warnings · Service brakes
Essentially all of the safety and convenience features repeatedly shut off. Lane departure, autopilot, regenerative braking, VSC, emergency braking, airbags, traction control, automatic vehicle hold, stability control, and a few others stopped working on multiple occasions. This definitely put my…
Essentially all of the safety and convenience features repeatedly shut off. Lane departure, autopilot, regenerative braking, VSC, emergency braking, airbags, traction control, automatic vehicle hold, stability control, and a few others stopped working on multiple occasions. This definitely put my life and my family's life at risk. The problems were reproduced and confirmed by the dealer and the vehicle was inspected by the manufacturer. All of the warning lamps and messages only popped up when the failure occurred. Tesla initially "fixed" all of these issues by doing a wheel alignment. Obviously this did not work and eventually a much more extensive repair was done. Also, they provided a loaner with tires so bald they the tread was below the wear bar.
- Seats
Tesla vehicles have driver profiles to adjust seats automatically when a driver taps the brake pedal after entering the vehicle. A recent software update 2021.44.25.2 took away any on-screen indication of what profile the car is trying to set the seats to. There is no longer an on-screen STOP…
Tesla vehicles have driver profiles to adjust seats automatically when a driver taps the brake pedal after entering the vehicle. A recent software update 2021.44.25.2 took away any on-screen indication of what profile the car is trying to set the seats to. There is no longer an on-screen STOP button, nor does a menu pop up giving a driver a chance to select a different profile. The result is that a driver has no expectation that seats might continue to move past the expected point, and since there's no longer an on-screen STOP button, nor way of getting to it without drilling through menus, a driver's legs could get crushed before the driver realizes that there's a problem. Since a driver expects to see the information on the screen, as was described in the owner's manual when the driver purchased the car, the driver will be focused on that area and could be crushed before realizing how to stop the seats.
- Vehicle speed control · Visibility/wiper
On August 9th, 2021 I was traveling on Interstate 40, in NC, at MM 103 at approximately 70 mph. when with no warning the Main Control Unit (MCU) went blank. Adaptive Cruise control, speedometer were not operable or could not be seen. The MCU reset after a brief (5 second) pause. I immediately…
On August 9th, 2021 I was traveling on Interstate 40, in NC, at MM 103 at approximately 70 mph. when with no warning the Main Control Unit (MCU) went blank. Adaptive Cruise control, speedometer were not operable or could not be seen. The MCU reset after a brief (5 second) pause. I immediately placed a service request for August 25th with Tesla. Tesla updated the firmware and performed standard maintenance on August 25th. See attached screenshots. On October 26th, at approximately 505 in the afternoon, I was traveling on I-40, in NC, at 70 mph when again the MCU went out but did not reset itself and remaind blank for the remainder of my trip, approximately 20 minutes. During this time adaptive cruise control, speedometer, turn signals, wipers and lane assit features were inoperable. I was able to complete my travel that afternoon in the car. On October 28th, I placed a service request for November 9th, with Tesla and shared the video I had of the incident. Tesla investigation into the incident indicated "We have concluded the investigation and found the crash (MCU) to be related to a current firmware bug that is known by our engineering team. We do not yet have a timeline when it will be fixed." This indiactes that Tesla knew of the issue with the firmware and has not resolved it. On Nov 2nd, 2021, Tesla cancled my November 9th, request for service due to software issue. I immediately reopened the claim, requesting the MCU be replaced and the newest version of software and driver safety features be installed I have not heard from Tesla about a resolution.
- Forward collision avoidance › Automatic emergency braking · Forward collision avoidance › Warnings · Lane departure › Assist
The Autopilot system on my vehicle malfunctioned, leading to the vehicle colliding into a stationary road barrier at highway speeds. The vehicle sustained severe damage as a result of the collision and was no longer operable.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- FSD Collisions in Reduced Roadway Visibility Conditions
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway…
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
- Traffic safety violations while Full Self Driving ("FSD") is engaged
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)"…
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
- Compliance with Standing General Order 2021-01 Reporting Requirements
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved…
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
- Actually Smart Summon sessions resulting in low-speed impacts.
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone…
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident. Almost all those incidents took place where, typically early in a Summon session, the system or person using the app failed to fully detect or respond appropriately to vehicle surroundings resulting in minor impacts. Incidents took place when app users did not have a complete 360-degree view of the surroundings in the app to assess situational awareness. This limited the app user’s ability to determine whether an impact was imminent during initial vehicle maneuvers such as reversing in close proximity to an obstacle or a curb. ODI found that the impacts most often occurred with parking gates, adjacently parked vehicles, and short parking bollards. During this investigation, ODI identified two Summon crashes related to camera blockages. In both crashes, Summon attempted to navigate a snowy parking lot with snow partially or fully obstructing the forward-facing cameras. Summon did not detect the camera blockage and the vehicles collided with unoccupied parked vehicles while navigating the parking lot. App users in both instances did not command a vehicle stop or pause despite the obstructed camera visible in the camera stream in the app. On January 15, 2025, Tesla released Over-the-Air (OTA) Software (SW) Update Action numbers 578998 and 579185 for vehicles in service to implement a camera blockage detection condition. Both OTAs improve camera blockage detection mechanisms. Additionally, on January 20, 2025, and January 30, 2025, Tesla identified additional system requirements associated with camera visibility checks and released OTA SW-578752 and SW-580322, respectively. These firmware updates reduce false negative camera blockage detections due to snow or condensation. In its investigation, ODI identified one Summon incident where the vehicle did not yield for a gate arm blocking a garage exit lane and the app user did not command a vehicle stop or pause, resulting in an impact. On February 6, 2025, Tesla deployed OTA SW-578839 to improve vehicle reaction to dynamic gates. This OTA update upgraded vehicle perception systems through a high-fidelity occupancy determination network, which uses data from vehicle sensory systems to improve reconstruction of field objects with high accuracy. On November 20, 2025, Tesla further improved vehicle performance by adding object detections from a separate neural network through OTA SW-580514. Owners of the affected vehicles received all six OTA SW updates. Tesla also released these SW updates to production vehicles. See online public file for detailed descriptions of all six OTA SW updates. Due to low incident occurrence and low incident severity, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances. For additional information regarding this investigation, see the complete online public file.
- FSD Collisions in Reduced Roadway Visibility Conditions
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions…
On October 17, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening document, and if so, the contributing circumstances for each of those crashes; and any updates or modifications by Tesla to the FSD system that may affect the performance of FSD in degraded roadway visibility conditions, including the timing, purpose, and capabilities of any such updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. During this phase of the investigation, ODI reviewed the materials provided by Tesla detailing any actions taken, or changes, modifications, and updates made that may relate to the alleged defect. ODI reviewed information related to Tesla’s transition to a vision-only perception system, and its deployment of the strategy in vehicles. ODI’s findings include information on limitations of the vision-only perception system and updates made in response to known subject crashes. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. ODI reviewed certain public statements, including those made during an April 2025 earnings call, in which Tesla stated that it had developed a breakthrough “direct photon-counting” capability that eliminates the degradation that the camera-based system experiences when glare is encountered. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI has discussed individual incidents and its initial findings with Tesla. Based on Tesla’s post-incident analysis, the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s FSD system fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants where the camera-based system performance degrades significantly. In the crashes that ODI has reviewed, the FSD system did not detect common roadway conditions that impaired its visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. ODI is upgrading this investigation (PE24031) to Engineering Analysis (EA) 26002 to further evaluate this matter. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
- Recall 23V838 Remedy Effectiveness
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an…
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Tesla’s Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the safety defect, Tesla’s Defect Information Report (DIR) explained that “the prominence and scope of the system’s controls may be insufficient to prevent driver misuse,” and Tesla committed to the deployment of a multipart remedy aimed at improving system and engagement controls and reducing mode confusion. EA22002 (upgraded from PE21020) was opened to investigate whether Tesla’s Autopilot contained a defect that created an unreasonable risk to motor vehicle safety and involved extensive crash analysis, human factors analysis, vehicle evaluations, and assessment of vehicle control authority and driver engagement technologies. The work conducted in these investigations aligns with Tesla’s conclusion in its 23V838 recall filing. During EA22002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries in which foreseeable driver misuse of the system played an apparent role. Tesla filed Recall 23V838 to address concerns regarding the Autopilot system investigated in EA22002. Following deployment of the remedy in Recall 23V838, ODI identified concerns due to post-remedy crash events and results from preliminary NHTSA tests of remedied vehicles. Also, Tesla has stated that a portion of the remedy both requires the owner to opt in and allows a driver to readily reverse it. Tesla has also deployed non-remedy updates to address issues that appear related to ODI’s concerns under EA22002. This investigation will consider why these updates were not a part of the recall or otherwise determined to remedy a defect that poses an unreasonable safety risk. ODI is therefore opening this Recall Query investigation to further evaluate the adequacy of the remedy for recall 23V838.
- Sudden Unintended Acceleration
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this…
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
- Defect Petition Interlock Request
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored…
On March 21, 2023, the Office of Defects Investigation (ODI) received a petition requesting a “recall of all Tesla cars” produced from 2013 to the date on which the petition was filed due to what Petitioner considers to be the increased likelihood of pedal misapplication. Attached to the Petition is a paper authored by Petitioner. According to Petitioner, the differences in the operator controls between the subject Tesla vehicles and internal combustion engine powered vehicles promote driver pedal misapplication, leading to sudden unintended acceleration (SUA) incidents. To fix this alleged defect, Petitioner argues that the subject vehicles should be equipped with measures that require: (i) occasional removal of the driver’s foot from the pedals; and (ii) application of the brake pedal before fully stopping the vehicle. ODI evaluated the allegations by, among other things, reviewing the Petition and supporting technical paper, and analyzing Tesla’s response to ODI’s Information Request. ODI is denying this Petition. ODI has not found evidence that warrants the opening of a safety defect investigation into the Tesla vehicles as described in the Petition. The use of regenerative braking controlled by the accelerator pedal, or one-pedal driving, is common across most light vehicle manufacturers of electric vehicles and Tesla vehicles are not unique in this respect. Further, ODI identified only a handful of collisions potentially within the scope of the alleged defect; and corresponding vehicle data demonstrated that the subject vehicles responded appropriately to control inputs by their drivers. Moreover, ODI is unaware of any evidence to suggest that Petitioner’s proposed interlock would have prevented alleged SUA events as apparently described in the Petition and supporting materials. Accordingly, the Agency is denying the petition. As with all potential motor vehicle safety risks, NHTSA will continue to review any new information or incidents as they are submitted to the Agency.
- Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for…
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
- Autopilot System Driver Controls
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety…
The Office of Defects Investigation (ODI) upgraded PE21020 to EA22002 on June 8, 2022, to extend work and deepen the PE21020 crash analysis, to supplement that analysis with additional data, and to perform vehicle evaluations to understand how Tesla’s Autopilot system may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver’s supervision. To support this work, ODI collected additional crash information and assessed vehicle control authority, driver engagement technologies, and related human factors considerations associated with partial automation via analysis of peer vehicle data and hands-on vehicle evaluation, assessments from NHTSA human factors subject matter experts, and reviews of related publications dedicated to partial driving automation. Autopilot is the simultaneous use of the features that Tesla calls Traffic-Aware Cruise Control (TACC) and Autosteer. TACC is a type of adaptive cruise control that, like traditional cruise control, maintains a set speed but also slows or accelerates as necessary to maintain the vehicle’s following distance from a vehicle in front. As designed, Autosteer detects lane markings and the presence of other nearby vehicles and objects to keep the vehicle in its driving lane. Autopilot is characterized by Tesla as an SAE Level 2 (“L2 system”) partial driving automation system that provides driver assistance through steering, propulsion, and braking within a specified driving environment under direct supervision of the driver. L2 systems should be designed to support the driver’s need to monitor the system in response to the constantly changing driving environment and, if necessary, take over the dynamic driving task. To ensure sufficient driver engagement, vehicles with L2 systems should employ driver engagement systems and usage controls that are appropriate and sufficient for the L2 system design and driver expectations. ODI completed an analysis of 956 crashes reported up to August 30, 2023. In approximately half (489) of those crashes, ODI found: 1.) that there was insufficient data to make an assessment; 2.) the other vehicle was at fault; 3.) Autopilot was found to not be in use; or 4.) the crash was otherwise unrelated to EA22002. Of the remaining 467 crashes, ODI identified trends resulting in three categories: collisions in which the frontal plane of the Tesla struck another vehicle or obstacle with adequate time for an attentive driver to respond to avoid or mitigate the crash (211), roadway departures where Autosteerwas inadvertently disengaged by the driver’s inputs (111), and roadway departures in low traction conditions such as wet roadways (145). ODI observed this pattern across all Tesla models and hardware versions. Crash and human factors assessment showed that Autopilot controls did not sufficiently ensure driver attention and appropriate use. At the same time, peer analysis and vehicle evaluations established that Autopilot invited greater driver confidence via its higher control authority and ease of engagement. This mismatch of weak usage controls and high control authority was evident in these crash categories, which included indications of driver disengagement from the driving task. This mismatch was also evident in roadway departures when the system was engaged in low traction conditions outside of Tesla’s recommendations.Additional information regarding NHTSA’s crash analysis is available in the EA22002 file. ODI reviewed these findings with Tesla during several conversations in Quarter 4 of 2023. On December 12, 2023, Tesla filed a Defect Information Report (DIR) (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system. Tesla’s DIR described the functionality of this system, stated that the prominence and scope of the system’s controls may be insufficient to prevent driver misuse, and described a remedy to improve the effectiveness of driver warnings and to reduce mode confusion. ODI completed an extensive body of work via PE21020 and EA22002, which showed evidence that Tesla’s weak driver engagement system was not appropriate for Autopilot’s permissive operating capabilities. This mismatch resulted in a critical safety gap between drivers’ expectations of the L2 system’s operating capabilities and the system’s true capabilities. This gap led to foreseeable misuse and avoidable crashes. During EA220002, ODI identified at least 13 crashes involving one or more fatalities and many more involving serious injuries, in which foreseeable driver misuse of the system played an apparent role. ODI’s analysis conducted during this investigation, which aligns with Tesla’s conclusion in its Defect Information Report, indicated that in certain circumstances, Autopilot’s system controls and warnings were insufficient for a driver assistance system that requires constant supervision by a human driver. Given Tesla’s recall (23V838) of all vehicles equipped with Autopilot for insufficient controls to prevent misuse, ODI is closing EA22002. Concurrent with that closing, ODI has opened a Recall Query (RQ24009) to assess the effectiveness of the 23V838 remedy. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
- Tesla Passenger Play
The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y…
The Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE21-023) on December 21, 2021, to evaluate the driver distraction potential and use frequency / circumstances of in-vehicle game-play functionality referred to as ?Passenger Play? in certain model year (MY) 2017-2022 Tesla Model 3, S, X, and Y vehicles. Distracted driving can result in an increased risk of a crash. PE21-023 was prompted by the receipt of Vehicle Owners Questionnaire (VOQ) 11439598 from the owner of a 2021 Model 3 on November 6, 2021. ODI sent an Information Request (IR) letter to Tesla on January 20, 2022 and received Tesla?s response on March 4, 2022.On December 24, 2020, Tesla introduced Passenger Play to vehicles equipped with the Intel Atom processor (receiving an aftersale software update) via its 2020 holiday release. Passenger Play permitted occupants to play specific games selected by Tesla for primarily turn-based play style and limited gameplay motion with the transmission in Drive and the vehicle in motion. Under these conditions, a notification would display on the screen and the screen area devoted to the game would reduce from 100% to accommodate vehicle controls and driving task data readout. Specific changes varied among models. On December 21, 2022, Tesla voluntarily disabled Passenger Play capability with Firmware Release 2021.44.25.1 in response to NHTSA?s request. Tesla reported a month later that a 97% completion rate was achieved though Tesla?s Over the Air (OTA) update. ODI opened PE 21-023 to evaluate the driver distraction potential of Tesla Passenger Play while the vehicle is being driven including aspects of the feature, frequency, and use scenarios.Based on the analysis conducted, PE21-023 has been closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. Furthermore, it does not foreclose the Agency from taking further action, if warranted, or the potential for a future finding that a safety-related defect exists through additional information the Agency may receive.See attached Closing Report for a detailed summary of the investigation findings.
- Autopilot & First Responder Scenes
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task)…
On August 13, 2021, NHTSA?s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE21-020) to assess the performance of Tesla?s Autopilot system (a system characterized by Tesla as an SAE Level 2 driving automation system designed to support and assist the driver in performing the driving task) available in Tesla vehicles. The investigation opening was motivated by an accumulation of crashes in which Tesla vehicles, operating with Autopilot engaged, struck stationary in-road or roadside first responder vehicles tending to pre-existing collision scenes. Upon opening the investigation, NHTSA indicated that the PE would also evaluate additional similar circumstance crashes of Tesla vehicles operating with Autopilot engaged, as well as assess the technologies and methods used to monitor, assist, and enforce the driver?s engagement with the dynamic driving task during Autopilot operation.PE21-020 is upgraded to an Engineering Analysis (EA) to extend the existing crash analysis, evaluate additional data sets, perform vehicle evaluations, and to explore the degree to which Autopilot and associated Tesla systems may exacerbate human factors or behavioral safety risks by undermining the effectiveness of the driver?s supervision. In doing so, NHTSA plans to continue its assessment of vehicle control authority, driver engagement technologies, and related human factors considerations.The attached Detailed Summary further describes NHTSA?s review to date and the basis for upgrade to an EA.
- Sudden Unintended Acceleration
On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232…
On December 19, 2019, NHTSA received a petition from Mr. Brian Sparks requesting that the Agency recall all [Tesla] Model S, Model X, and Model 3 vehicles produced from 2013 to the present due to sudden unintended acceleration (SUA). In his petition and follow-up submissions, the petitioner identified a total of 232 non-duplicative complaints to NHTSA, including 203 reporting crashes. On January 13, 2020, NHTSA's Office of Defects Investigation (ODI) opened Defect Petition DP20-001 to evaluate the petitioner?s request. ODI's evaluation included reviews of all complaints and supporting information referenced by the petitioner, as well as 14 additional complaints to NHTSA related to SUA crash allegations that were either not selected by the petitioner or were submitted after the petitioner's most recent submission. The review also included analyses of available crash data (EDR, Tesla log data, and/or video data) the Agency acquired as part of the evaluation.After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into SUA in the subject vehicles. In every instance in which event data was available for review by ODI, the evidence shows that SUA crashes in the complaints cited by the petitioner have been caused by pedal misapplication. There is no evidence of any fault in the accelerator pedal assemblies, motor control systems, or brake systems that has contributed to any of the cited incidents. There is no evidence of a design factor contributing to increased likelihood of pedal misapplication. The theory provided of a potential electronic cause of SUA in the subject vehicles is based upon inaccurate assumptions about system design and log data.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Since the information before the Agency is not indicative of a vehicle-based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive.The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP20-001. Those complaints and the 14 complaints ODI added to its evaluation can be viewed at NHTSA.gov. The reference numbers for the complaints added by ODI are: 11385350, 11383955, 11383233, 11383180, 11378492, 11378458, 11302076, 11299698, 11290006, 11190595, 11174504, 11115496, 11096644 and 11000097. The attached report, further detailing NHTSA?s reasons for denial of the petition, will be published in the Federal Register.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11008831Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008830Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008829Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008827Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008824Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008807Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008806Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008805Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008803Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008800Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008783Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008782Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008781Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008779Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11008776Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006914Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006913Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006912Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006911Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11006910Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005742Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005741Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005740Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005738Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11005737Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003088Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003087Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003086Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003085Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11003084Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001931Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001930Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001929Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001928Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001927Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001923Certain Standard Range Model 3 and Model Y vehicles that received the Lithium Iron Phosphate (LFP) HV Battery Retrofit did not receive the 2nd row floor reinforcement plate, which provides additional protection for the LFP HV Battery.
- 11001848Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001847Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001846Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- 11001845Tesla does not provide physical owner's manual copies. Instead, all available owners manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owners manual content for the vehicle converted to PDF format, and given the distribution method and NHTSAs submission format requirements, it is the best available representative copy of owners manual content. However, a customer who accesses the owners manual via their vehicles touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
Every Tesla Model 3 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.