2025 Tesla Model 3
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Tesla › Model 3 › 2025
These records cover every 2025 Tesla Model 3. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2025 Tesla Model 3. Newest first.
Tesla, Inc. (Tesla) is recalling certain 2025 Model 3 and 2026 Model Y vehicles. The battery pack contactors may fail, causing a loss of drive power.
Risk and remedy
Risk
A loss of drive power can increase the risk of a crash.
Remedy
Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.
Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk and remedy
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety…
Risk and remedy
Risk
Driving with improperly inflated tires increases the risk of a crash.
Remedy
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Owner complaints
123 complaints27 involved a crash10 injuries
What owners report most
Latest complaints
- Electrical system · Service brakes · Steering
Statement Regarding My 2025 Tesla Model 3 Accident I was driving my 2025 Tesla Model 3 when the accelerator pedal appeared to become stuck, causing the vehicle to continue accelerating. The vehicle reached approximately 70 mph, and I was unable to regain control. I attempted to stop the vehicle…
Statement Regarding My 2025 Tesla Model 3 Accident I was driving my 2025 Tesla Model 3 when the accelerator pedal appeared to become stuck, causing the vehicle to continue accelerating. The vehicle reached approximately 70 mph, and I was unable to regain control. I attempted to stop the vehicle by applying the brakes, but the brakes felt hard or would not respond, and the vehicle would not stop as expected. I was driving the vehicle myself and was not using Autopilot or Full Self-Driving. Because I could not bring the vehicle to a stop, I collided with three other cars. I believe the suspected accelerator and braking malfunction contributed to the accident. The police responded to the accident and prepared a report. My Tesla was towed from the scene to a tow yard. I reported the accident to my insurance company, which provides full coverage on my vehicle. At this time, my insurance company has not yet declared the Tesla a total loss, and I still have an outstanding car loan. I sustained bruising to my hand and ribs and went to the emergency room for medical evaluation. I am requesting that the vehicle be preserved for an independent inspection so the cause of the accident can be investigated, including the reported accelerator and braking problems and any relevant electronic vehicle data. This statement reflects my recollection of what happened and is provided so the accident and suspected vehicle malfunction can be properly investigated.
- Exterior lighting
This vehicle doesn't come with a turn signal stalk. To engage the turn signal, I have to use push-buttons on the steering wheel. Nearly every time I use them, I get the wrong direction, even after a year of ownership. It's functionally impossible to use them legally to exit a roundabout, and I…
This vehicle doesn't come with a turn signal stalk. To engage the turn signal, I have to use push-buttons on the steering wheel. Nearly every time I use them, I get the wrong direction, even after a year of ownership. It's functionally impossible to use them legally to exit a roundabout, and I really want you to reflect, it is impossible to use them to legally exit a roundabout -- I can not obey the law using them. It's functionally impossible. Additionally, they're too close to the edge of the steering wheel, causing light brushes to trigger a false turn signal, confusing nearby drivers. About 8 to 9 out of 10 turn signals I make are false or in the incorrect direction. This feature is dangerous and embarrassing. One last thing I want to note, this car disables the turn signal automatically after I exit a lane, or if it simply thinks I have. The car should never disengage the turn signal for any reason.
- Electrical system
Rodents are attracted to the wiring and eat it. The new soy product controls turn signals.... Tesla employees see this everyday. in 2 weeks my car has gone into the shop twice. I have never had this issue until now and owned many teslas
- Electrical system › Adas › Autonomous/self driving
The contact owns a 2025 Tesla Model 3. The contact stated that on several occasions while driving with Full Self-Driving (FSD) mode engaged and approaching a closing gate, the vehicle failed to come to a complete stop. The failure required manual driver intervention to prevent a crash. The manufacturer was contacted but was not notified of the failure. The failure mileage was 15,000.
- Unknown or other
I am reporting concerns involving the high-voltage battery and battery management system (BMS) of my 2025 Tesla Model 3 Long Range AWD. The vehicle's displayed range at 100% charge has progressively declined from approximately 320 miles to 304, then 298, and most recently approximately 295 miles.…
I am reporting concerns involving the high-voltage battery and battery management system (BMS) of my 2025 Tesla Model 3 Long Range AWD. The vehicle's displayed range at 100% charge has progressively declined from approximately 320 miles to 304, then 298, and most recently approximately 295 miles. A previous Tesla Battery Health Test reported approximately 89% battery health. However, the vehicle currently will not allow me to perform another Battery Health Test, leaving its present battery condition unknown. I am concerned that additional degradation or an underlying battery or BMS issue may be going undetected. Tesla instructed me to perform a BMS calibration by discharging the battery below 10%, allowing the vehicle to rest, charging to 100%, and allowing it to rest again. I followed these instructions, but the displayed-range concern persisted. I submitted multiple service requests, two of which Tesla closed without resolving my concerns. Tesla later performed additional remote diagnostics and stated that nothing was wrong with the vehicle. However, my concerns remain, and I have not received a documented in-person evaluation addressing the battery capacity, BMS operation, or cell/module balance. The specific cause is UNKNOWN. I cannot confirm whether the condition presents a safety risk, and I have not identified a specific safety incident, such as an unexpected loss of propulsion or battery thermal event. I have no specific warning lamps or fault messages to report. The vehicle and high-voltage battery are available for inspection. I am requesting that the reported condition be evaluated to determine whether an underlying battery or BMS defect exists and whether it could affect the vehicle's safe operation.
- Steering
On XXX, at approximately 8:10 PM PDT in [XXX], I was driving my 2025 Tesla Model 3 (VIN [XXX]) with Full Self-Driving (Supervised) engaged. While FSD was actively steering a right turn at an intersection, the vehicle turned too wide, crossed into the oncoming lane, and collided head-on with another…
On XXX, at approximately 8:10 PM PDT in [XXX], I was driving my 2025 Tesla Model 3 (VIN [XXX]) with Full Self-Driving (Supervised) engaged. While FSD was actively steering a right turn at an intersection, the vehicle turned too wide, crossed into the oncoming lane, and collided head-on with another vehicle. Both vehicles were totaled and the airbags deployed. Tesla's own Vehicle Data Report for this crash confirms the FSD system (state: ACTIVE_FSD) was engaged and steering the vehicle in the seconds before impact at approximately 20-26 mph, and that FSD disengaged less than one second before the collision. I was lightly pressing the accelerator (Tesla's documented method to confirm proceeding through an intersection) while FSD controlled steering. No automatic emergency braking prevented the vehicle from entering the oncoming lane during the FSD-executed turn. I sustained injuries requiring six months of psychological treatment. I believe FSD's intersection turning behavior is defective: the system executed a turning maneuver that placed the vehicle into oncoming traffic, causing a head-on collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Adaptive cruise control
while waiting on left signal i changed my destination address when signal turned green car take straight on red signal .car is on fsd mode . happend on sep-19 at south ridding junction
- Seats
While driving on the interstate my passenger was attempting to connect their phone to the bluetooth when they accidentally selected the driver profile. I was in the drivers seat and the seat immediately started moving back and I couldn't reach the gas or brake. I pulled over immediately and was able to reset it. The driver profile should be locked and not accessible while driving to prevent this.
- Unknown or other
-Full Self-Driving (FSD) was engaged when my vehicle unexpectedly and abruptly deviated from its expected course and collided with a vehicle on the other side of the road. My vehicle was totaled so I cannot confirm availability for inspection, however I have te vehicle’s USB drive which contains…
-Full Self-Driving (FSD) was engaged when my vehicle unexpectedly and abruptly deviated from its expected course and collided with a vehicle on the other side of the road. My vehicle was totaled so I cannot confirm availability for inspection, however I have te vehicle’s USB drive which contains data about the vehicle and collision. -The abrupt and unexpected maneuver created an immediate safety risk to me and the public; had there been pedestrians in the area, that risk would have been severe and potentially catastrophic. Based on the vehicle data available to me, approximately 0.85 seconds elapsed between the vehicle’s departure from its expected course and the collision, leaving insufficient time for any human to reasonably prevent a crash. Nevertheless, my quick response adjusted the trajectory and minimized the damage to the other vehicle. I sustained injuries from the airbag deployment and force of impact. The other driver was evaluated, but was not seriously injured. -The problem has not been reproduced to my knowledge. Tesla Insurance communicated their position is to hold the insured liable when a collision involving FSD occurs. I escalated to the Head of Claims in an attempt to get answers, but they ultimately refused to answer my questions or provide an explanation for the behavior of the vehicle. -The vehicle gave no warning whatsoever: no warning of diminished FSD capabilities, no warning to take over immediately, no FSD disengagement, nor any indication that anything abnormal was about to occur. No warnings of any kind were displayed in the days or weeks prior. -In summary, I believe the available evidence warrants investigation of a potential Tesla FSD safety defect. The data confirms FSD was actively engaged, and the swift unexpected behavior resulted in the loss of my vehicle and could have had catastrophic consequences. Tesla continues to make FSD more integrated and accesible while refusing to address issues, which makes me fear for the public.
- Forward collision avoidance › Adaptive cruise control · Lane departure › Assist
Most recently, on or about 09/05/2026, driving on the freeway at about 65 mph with the sun directly in the windshield, the car suddenly issued an urgent take-over-immediately alert and Autosteer disengaged with no advance warning. My 2025 Tesla Model 3 uses a camera-only driver assistance system…
Most recently, on or about 09/05/2026, driving on the freeway at about 65 mph with the sun directly in the windshield, the car suddenly issued an urgent take-over-immediately alert and Autosteer disengaged with no advance warning. My 2025 Tesla Model 3 uses a camera-only driver assistance system (Tesla Vision). Whenever I drive toward a low sun - at sunrise or sunset - the forward-facing cameras behind the windshield are washed out by glare. The vehicle displays a camera blocked/blinded warning, and Autosteer and Traffic-Aware Cruise Control disengage and become unavailable while the car is moving in traffic. The handback is abrupt: the system does not warn me that it is losing visibility until it has already quit. This is fully reproducible whenever my direction of travel puts the sun low and straight ahead. The windshield is clean, including the inner glass in front of the camera housing, and the factory glare shield is intact, so this is not dirt or an obstruction - it is a limitation of camera-only sensing. There is no action an owner can take to prevent it. Tesla removed radar from these vehicles in 2021, leaving cameras as the only forward sensor. I believe this is the same defect covered by NHTSA investigation EA26002 (upgraded from PE24-031), concerning the failure of Tesla's FSD/Autopilot to detect and respond to reduced roadway visibility caused by sun glare. I am filing so that my vehicle is on record in that investigation. No crash, fire or injury has occurred. The risk is an abrupt loss of driver assistance at highway speed, in exactly the conditions where the driver's own vision is also degraded.
- Electrical system · Engine · Fuel/propulsion system
I was on the freeway in the fast lane approaching a tunnel and vehicle came with warning vehicle shutting down. Code DL_a063. Vehicle stopped in fast lane would not move to shoulder. No prior warning there was any issue. State police came and had vehicle towed. Lucky the car behind me was able to stop in time.
- Electrical system · Service brakes · Steering
While operating the vehicle at low speed (~35 MPH reducing to a stop) on August 1, 2026, at approximately 10:38 AM under normal road and weather conditions, the vehicle experienced a catastrophic and simultaneous loss of primary braking capability and steering responsiveness. > Detailed Description…
While operating the vehicle at low speed (~35 MPH reducing to a stop) on August 1, 2026, at approximately 10:38 AM under normal road and weather conditions, the vehicle experienced a catastrophic and simultaneous loss of primary braking capability and steering responsiveness. > Detailed Description of Failure: > * Brake Failure: Upon pressing the brake pedal, the vehicle failed to decelerate or stop adequately despite continuous application, nearly causing a collision. > * Steering Loss / Disconnection: Concurrently, while the steering wheel could physically be turned, it offered no directional control—turning the wheel had no effect on the vehicle's path, feeling as if the steering linkage or assist was entirely disconnected or disengaged. > Vehicle Warnings / Diagnostic Codes: > The vehicle's onboard display immediately registered critical active safety and chassis failures, specifically displaying: > * "ABS (anti-lock braking system) disabled - Drive with caution" > * "Automatic Emergency Braking is unavailable - Feature may be restored on next drive" > Dashcam video and system screen captures documenting the exact speed, timestamp, and error messages have been saved and are available upon request. No crash occurred, but the sudden, simultaneous failure of core braking and electronic steering systems presents an extreme safety hazard. >
- Suspension · Wheels
A front wheel of this vehicle and/or its suspension is undergoing extremely dangerous vibrations at highway speeds (65-70+ mph). It is enough to shake the entire vehicle multiple times per second. The local service center, without looking at the vehicle, stated it "would be fine to drive on until…
A front wheel of this vehicle and/or its suspension is undergoing extremely dangerous vibrations at highway speeds (65-70+ mph). It is enough to shake the entire vehicle multiple times per second. The local service center, without looking at the vehicle, stated it "would be fine to drive on until your appointment" and scheduled an appointment nearly a month out into the future after I brought up concerns that the vehicle is unsafe to drive. They also would not recommend any third party service centers to look at the vehicle in order to address the concern more urgently, nor offered any alternatives such as rentals or loaner vehicles to use in the meantime. I understand that car issues will come up; my complaint is due to how it is being handled (long wait time for an appointment, dismissal over safety concerns, no alternatives to drive safely in the near month-long wait for the appointment).
- Forward collision avoidance › Automatic emergency braking · Lane departure › Blind spot detection · Lane departure › Warning
I am filing a formal safety complaint regarding a severe braking and stability control failure that resulted in unpredictable, highly dangerous vehicle behavior. While driving, the vehicle displayed a cascade of critical system failures, throwing error codes APP_w009 (AEB disabled), DI_a222…
I am filing a formal safety complaint regarding a severe braking and stability control failure that resulted in unpredictable, highly dangerous vehicle behavior. While driving, the vehicle displayed a cascade of critical system failures, throwing error codes APP_w009 (AEB disabled), DI_a222 (Stability control disabled), DI_a223 (Traction control disabled), ESP_a080, and ESP_a067 (ESP/ABS sensor faults). This concurrent breakdown caused a total loss of critical safety features: Anti-lock Braking (ABS), Automatic Emergency Braking, Traction Control, "Vehicle Hold," and "Hill Start Assist." Because the vehicle completely lost its ability to hold its position, it unexpectedly free-rolled backward on an incline when I anticipated it to remain stationary or move forward. This uncommanded movement created an immediate collision hazard. Of serious concern is that despite a total breakdown of vital braking and stability assists, the vehicle remained fully drivable and only advised me to "drive with caution." Allowing a car to remain operational under these severe fault conditions is an unacceptable risk. A driver expecting normal EV behavior (like vehicle hold and regenerative braking) is placed in immediate danger when the vehicle suddenly free-rolls without warning. The software should classify a multi-system ABS/ESP failure as a critical emergency requiring an immediate safe shutdown, rather than suggesting it is safe to continue driving.
- Electrical system · Steering
While out on vacation in [XXX] on XXX at around 11 am I had just finished charging the Tesla at a supercharging station. I was headed to go eat breakfast at the intersection of [XXX] and XXX on the right lane. I stopped briefly prior to making a right onto [XXX]. Upon making the right turn the…
While out on vacation in [XXX] on XXX at around 11 am I had just finished charging the Tesla at a supercharging station. I was headed to go eat breakfast at the intersection of [XXX] and XXX on the right lane. I stopped briefly prior to making a right onto [XXX]. Upon making the right turn the vehicle kept turning all the way right and making a sharp right turn instead of a soft right. When I noticed the sharp right turn I tried to turn the steering wheel towards the left but the steering wheel was locked and it wouldn't respond. The car drove me into a concrete barricade and caused a collision. My children were in the car and thankfully no one in my vehicle was seriously injured nor were there any pedestrians on the sidewalk near the barricade. I contacted Tesla for the repair and investigation into why the steering wheel locked. Tesla has not provided a loaner vehicle in the meantime despite my frequent requests. This incident is a serious and critical safety issue that may have caused deaths had I been traveling at a higher rate of speed or been on the highway heading back to [XXX]. The strange thing is that this vehicle is still under warranty with Tesla and had been working just fine without any issues since I got the vehicle in XXX. No warning messages, or symptoms to indicate any malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Forward collision avoidance › Adaptive cruise control
My Tesla's FSD turned off midway through a curve at highway speeds. I hit the guard rail and scratched the right side of the car. I could have run straight through the guardrail from the inertia or made the back car hit me due to the slowing down, though thankfully I took control of the vehicle to…
My Tesla's FSD turned off midway through a curve at highway speeds. I hit the guard rail and scratched the right side of the car. I could have run straight through the guardrail from the inertia or made the back car hit me due to the slowing down, though thankfully I took control of the vehicle to limit the damage. I visited a Tesla repair center, but they said they didn't address these types of issues and referred me to the Tesla.com/legal page and a body shop they work with. Obviously, every time FSD turns off there is a chime, but that sudden alert for an event that spanned 5 seconds, 2 for me to take control, failed to be enough.
- Electrical system › Adas · Electrical system › Software
After disengaging Full Self-Driving (FSD), a mandatory questionnaire pop-up now stays on screen until manually answered, instead of auto-dismissing after a few seconds as it previously did. This forces the driver to interact with the touchscreen immediately after taking back manual control — a…
After disengaging Full Self-Driving (FSD), a mandatory questionnaire pop-up now stays on screen until manually answered, instead of auto-dismissing after a few seconds as it previously did. This forces the driver to interact with the touchscreen immediately after taking back manual control — a moment when full attention should be on the road, not a pop-up. The prompt blocks part of the instrument/display screen until it is tapped, and in some cases requires a minimum 5-second voice response to dismiss (a previous workaround allowing a near-instant voice note to clear it was removed). The pop-up has also been observed persisting even after the vehicle is shifted into Park. This creates a distraction risk during an already safety-critical moment (immediately following a system disengagement, which by definition means FSD failed to handle the driving task). This behavior has persisted across at least 3 software updates. Multiple attempts to raise this with Tesla directly have not resulted in a fix or response. Other FSD users have reported the same complaint. No collision has occurred as a result of this specific issue, to my knowledge, but the design creates a foreseeable distraction hazard during takeover events, which are often already high-risk moments.
- Lane departure › Assist · Steering · Vehicle speed control
Tesla Full Self-Driving (Supervised) repeatedly ignored the “Avoid Toll Roads” navigation setting and attempted last-second lane changes into Express Toll Lanes at freeway speeds. This has occurred approximately 10 times. I was repeatedly forced to take over steering immediately to avoid entering…
Tesla Full Self-Driving (Supervised) repeatedly ignored the “Avoid Toll Roads” navigation setting and attempted last-second lane changes into Express Toll Lanes at freeway speeds. This has occurred approximately 10 times. I was repeatedly forced to take over steering immediately to avoid entering the toll lane, creating a serious safety risk due to sudden maneuvers in heavy traffic. On several occasions, I could not safely intervene before the lane change was completed. Tesla Service Center inspected the vehicle, found no hardware or camera faults, and stated the behavior appears to be software-related.
- Back over prevention › Warnings · Lane departure › Blind spot detection · Unknown or other
On May 24, 2026, at approximately 8:28 AM, I activated Actually Smart Summon on my 2025 Tesla Model 3 using the Tesla mobile application to reverse the vehicle from my garage. Before this incident, the vehicle displayed no warnings, alerts, messages, or other indication of a problem, and I had…
On May 24, 2026, at approximately 8:28 AM, I activated Actually Smart Summon on my 2025 Tesla Model 3 using the Tesla mobile application to reverse the vehicle from my garage. Before this incident, the vehicle displayed no warnings, alerts, messages, or other indication of a problem, and I had previously usd Actually Smart Summon without similar behavior. Shortly after activation, the Tesla mobile application became unresponsive, and the vehicle did not stop despite my attempts to stop it through the app. I attempted to open the vehicle door during the incident but was unable to do so while the maneuver continued. Because I could no longer stop the vehicle through the app or access the vehicle, I placed my phone in my pocket so I could use both hands to try to stop the vehicle and prevent further damage. At that point, I was no longer pressing or holding the Actually Smart Summon control in the application. As the vehicle continued reversing, I repeatedly repositioned myself behind it and pushed against the rear of the vehicle with my body multiple times. Despite this physical intervention, the vehicle continued reversing and applying rearward force, forcing me to repeatedly move out of its path to avoid being pinned between the vehicle and my neighbor s garage. The vehicle pressed into my neighbor s garage with enough force that the impact transferred to the parked vehicle inside the garage. It did not stop upon the initial impact and continued pressing into the garage afterward. This sustained movement is clearly visible on the preserved TeslaCam footage and independent home-security recordings. I narrowly escaped being crushed between the vehicle and the garage while attempting to stop the vehicle and prevent further damage, sustaining a muscle strain in the process. The incident created a serious risk of bodily injury in addition to substantial property damage. I do not know which specific component or system failed. Based on the sequence of events, the incident
- Unknown or other
The passenger side front fold down visor/mirror failed. It is available for inspection upon request. The safety of myself, the driver, and the front passenger, were put at risk, because the design of the car allows the front passenger headset to be moved forward via the power seat adjustment to a…
The passenger side front fold down visor/mirror failed. It is available for inspection upon request. The safety of myself, the driver, and the front passenger, were put at risk, because the design of the car allows the front passenger headset to be moved forward via the power seat adjustment to a point where it presses against the visor/mirror, and causes the glass in the mirror to shatter. If you never open the visor, you don't know that the glass is shattered. So when we are on the highway, and my passenger folds down the mirror to check her make up, small glass shards fly everywhere, requiring both the driver and passengers full attention on a busy highway. The dealer advised before even looking at the car that the problem would not be covered under warranty, and want to charge $200 for repair. I cancelled the appointment. Independent research shows this is a known issue caused by a design flaw with the passenger front seat being allowed to move into the zone of the visor/mirror. The vehicle has not been inspected due to their refusal to do so at their own cost. There was zero warning from delivery until now via any method whether it be a warning label, screen, or in the manual.
- Wheels
On May 16th, I felt the car vibration very much on the free way. I scheduled service on May 21st. Tesla technician found it was the interior foam detached problem. He said this happened on many cars. I asked for free replacement for two defect tires since the car was only drove one and half year…
On May 16th, I felt the car vibration very much on the free way. I scheduled service on May 21st. Tesla technician found it was the interior foam detached problem. He said this happened on many cars. I asked for free replacement for two defect tires since the car was only drove one and half year about 17k miles. But he refused it because Tesla only replace it for free if the wear of tire is higher than 4 thread. He said mine is 3 thread and suggested me to buy new tires and replace them. He said Tesla normally would not remove the detached foam for customer any more. I did not agree. Finally, Tesla remove the detached foam and I paid for the service. Because this detached foam issue happens a lot, it is quality issue. Tesla or Michelin should repair and replace it for free.
- Electrical system · Seats · Unknown or other
Since leasing this car in April of 2025, it has been services 8 times totaling over 30 days of down time. The issues occured in order from oldest to newest/current: May of 2025 - Headliner trim falling down, unsuccessfully repaired by mobile technician June of 2025 - Windows stopped working. Center…
Since leasing this car in April of 2025, it has been services 8 times totaling over 30 days of down time. The issues occured in order from oldest to newest/current: May of 2025 - Headliner trim falling down, unsuccessfully repaired by mobile technician June of 2025 - Windows stopped working. Center console door stopped shutting. Headliner still falling down. July of 2025 - Front wiring harness melted and took out the AC - the car didn't provide a single warning. The AC just stopped working. Passenger seat replaced for cosmetic defect August of 2025 - Continued issues with AC and turn signal buttons December of 2025 - Steering Wheel Rattle and Clunking, Suspension noises June of 2025 - Suspension still rough and making grinding noises, turn signal buttons still not functioning consistently, front passenger fold down mirror shattered because the passenger seat calibration allows it to slide into the mirror. Tesla has shown zero empathy towards any of these issues. A buyback was requested, but the offer would have left us without a car and with a huge pay off. We asked for help moving into another car, and we are ghosted.
- Unknown or other
This model lacks a well-tested turn signal lever, replacing it with arrows on the steering wheel. This method of activating turns signals is fundamentally unreliable and consequently dangerous. As an owner of the subject Tesla for just over one year, I find that I regularly fail to achieve…
This model lacks a well-tested turn signal lever, replacing it with arrows on the steering wheel. This method of activating turns signals is fundamentally unreliable and consequently dangerous. As an owner of the subject Tesla for just over one year, I find that I regularly fail to achieve correct activation, even with repeated attempts to do so. The steering wheel control may: Not activate at all, even with multiple attempts to activate the signal. I find no consistent patter as to why pressing the arrow or vicinity of the arrow fails to achieve activation. Worse, may activate in the opposite direction to the pending movement. This is the most dangerous situation, misleading other drivers with regard to the intended movement. It’s also not apparent to me that the opposite direction has been activated. The problem is made worse by: Lack of tactile feedback from the controls. The switches do not move perceptibly, nor is there any other feedback, such as a click. The ridge between left and right arrows doesn’t provide sufficient indication of correct or incorrect placement of the thumb on the controls. Pressing on the controls within the vicinity of the arrows may or may not result in activation at all or activate the opposite one. The position of the control varies depending on the steering wheel angle. The control may be very difficult to access, particularly where a sequence of turns in opposite directions must be executed. Specifically, it is essentially impossible to activate for the second movement while making the preceding turn. I understand that Tesla recognizes the problem and owner dissatisfaction in that it offers a retrofit with a conventional and well-tested turn signal lever for $600. Tesla must be compelled to recall these vehicles and retrofit them with a conventional turn signal lever or other effective control at no charge to owners.
- Forward collision avoidance › Adaptive cruise control
Tesla FSD out of control and run into a light pole
- Unknown or other
Tesla is in a protracted battle with me over fees related to damaged property and illegal self-help repossession procedures. They have been formally notified that any trespass onto my property is not permitted because they said they sent armed repossession agents because of “angry customers” like…
Tesla is in a protracted battle with me over fees related to damaged property and illegal self-help repossession procedures. They have been formally notified that any trespass onto my property is not permitted because they said they sent armed repossession agents because of “angry customers” like me. I currently have a complaint for those issues filed with the Attorney General of Pennsylvania. Tesla’s recent attempts to repossess the vehicle were initiated approximately two hours after informing the Pennsylvania Attorney General’s office that Tesla had not contacted me in any way, that Tesla was not being factual. Tesla’s response to that was again to not contact me but to send me a form letter stating they intend to disable my vehicle remotely. I am a privacy-minded person, and part of choosing the vehicle was a modicum of privacy guaranteed by Tesla. Tesla publicly says they do not so this, I was told they do not so this in the course of buying the car, and recent news seems to state they say they can’t do it. They have yet to repair a windshield and cabin camera that seem to be damaged. In other words, they intend to disable and lock my car without my permission or knowledge, without verifying the contents of the car. In other words, if there happens to be an occupant at the time they illegally disable the car, they intend to kill them. I’m asking that my contact information be kept private because they have already threatened to use lethal force, make extremely reckless decisions regarding their procedures, and retaliated by initiating this process when I informed a government agency that they lied to them.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- FSD Collisions in Reduced Roadway Visibility Conditions
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway…
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Tesla’s Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the system’s ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the updates or modifications by Tesla to the degradation detection system, including the timing, purpose, and capabilities of the updates, and Tesla’s assessment of their safety impact. Tesla’s FSD is an advanced driver assistance system (ADAS) that relies exclusively on vision-based cameras and the related FSD software to detect and respond to the roadway ahead, projecting a path forward based on traffic control devices, vehicles, pedestrians, and the roadway itself. When Tesla began transitioning away from using both cameras and radars to an exclusively camera-based approach, known as Tesla Vision, in mid-2021, it developed and implemented a degradation detection system that it deployed by a software update to existing and new Tesla vehicles. On June 28, 2024, the day after Tesla submitted the SGO report of the November 28, 2023 fatal crash listed in this document, Tesla began developing an update to the degradation detection system. At this time, ODI does not have information on when the update was deployed and which vehicles have the updated system. ODI discussed individual incidents and its initial findings during the PE phase of its investigation with Tesla. As part of those discussions, Tesla’s post-incident analysis indicated that the update to the degradation detection system, had it been installed on the vehicles at the time, may have affected 3 of the 9 incidents identified by ODI. Tesla also described internal data and labeling limitations that prevented a uniform identification and analysis of crash events with the subject system engaged. ODI believes this limitation could have led to under-reporting of subject crashes over portions of the defined time-period. Available incident data raise concerns that Tesla’s degradation detection system, both as originally deployed and later updated, fails to detect and/or warn the driver appropriately under degraded visibility conditions such as glare and airborne obscurants. In the crashes that ODI has reviewed, the system did not detect common roadway conditions that impaired camera visibility and/or provide alerts when camera performance had deteriorated until immediately before the crash occurred. Review of Tesla’s responses revealed additional crashes that occurred in similar environments and where the system either did not detect a degraded state, and/or it did not present the driver with an alert with adequate time for the driver to react. In each of these crashes, FSD also lost track of or never detected a lead vehicle in its path. In upgrading PE24031 to an Engineering Analysis (EA), ODI will gather further information on the updated degradation detection system, including the status of updating vehicles and scope of compatible vehicles, the system’s visibility degradation detection capability, and alerts or warnings to the driver. Lastly, ODI will conduct analysis on six recent potentially related incidents. These incidents can be found at NHTSA.gov under the following SGO report identification numbers: 13781-11937, 13781-13211, 13781-13569, 13781-13633, 13781-13693, 13781-13788. The crashes included in the failure report summary can be found at NHTSA.gov under the following SGO report identification numbers: 13781-8004, 13781-7181, 13781-7381, 13781-7767, 13781-7964, 13781-8977, 13781-9267.
- Traffic safety violations while Full Self Driving ("FSD") is engaged
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)"…
The Office of Defects Investigation (“ODI”) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traffic safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level 2 partial automation systems are designed to support and assist the driver in performing certain aspects of the driving task, requiring a driver to supervise and intervene as necessary. The driver remains fully responsible at all times for driving the vehicle, including complying with applicable traffic laws. ODI’s investigation will therefore focus, in particular, on whether certain driving inputs within the control authority of FSD forestall the driver’s supervision when they are unexpectedly performed. ODI has identified a number of incidents in which the inputs to the dynamic driving task commanded by FSD induced vehicle behavior that violated traffic safety laws. Although reports of this nature span a variety of behaviors, the reports appear to most commonly involve two types of scenarios. The first type of scenario involves a vehicle operating with FSD proceeding into an intersection in violation of a red traffic signal. The second type of scenario involves FSD commanding a lane change into an opposing lane of traffic. With respect to the first type of scenario, ODI has identified 18 complaints and 1 media report alleging that a Tesla vehicle, operating at an intersection with FSD engaged, failed to remain stopped for the duration of a red traffic signal, failed to stop fully, or failed to accurately detect and display the correct traffic signal state in the vehicle interface. Some complainants also alleged that FSD did not provide warnings of the system's intended behavior as the vehicle was approaching a red traffic signal. ODI has identified six Standing General Order ("SGO") reports in which a Tesla vehicle, operating with FSD engaged, approached an intersection with a red traffic signal, continued to travel into the intersection against the red light and was subsequently involved in a crash with other motor vehicles in the intersection. Of these incidents, four crashes resulted in one or more reported injuries. At least some of the incidents appeared to involve FSD proceeding into the intersection after coming to a complete stop. ODI's pre-investigative work, including coordination with the Maryland Transportation Authority and State Police, indicated that the problem may be repeatable, given that multiple subject incidents occurred at the same intersection in Joppa, Maryland. NHTSA understands that Tesla has since taken action to address the issue at this intersection. With respect to the second type of scenario, ODI has identified 2 SGO reports, 18 complaints, and 2 media reports alleging that a Tesla vehicle, operating with FSD engaged, entered opposing lanes of travel during or following a turn, crossed double-yellow lane markings while proceeding straight, or attempted to turn onto a road in the wrong direction despite the presence of wrong-way road signs. Likewise, ODI has identified 4 SGO reports, 6 complaints, and 1 media report alleging that a Tesla vehicle, operating with FSD engaged, proceeded straight through an intersection in a turn-only lane or executed a turn at an intersection in a through lane despite the presence of lane markings or signals. Complaints also alleged that FSD did not provide warnings of the system's intended behavior. Some complaints alleged that more than one of these failures occurred and, as such, the numbers are not cumulative. Some of the reported incidents appeared to involve FSD executing a lane change into an opposing lane of travel with little notice to a driver or opportunity to intervene. ODI’s review will assess whether there was prior warning or adequate time for the driver to respond to the unexpected behavior or to safely supervise the automated driving task. This review will assess any warnings to the driver about the system's impending behavior; the time given to drivers to respond; the capability of FSD to detect, display to the driver, and respond appropriately to traffic signals; and the capability of FSD to detect and respond to lane markings and wrong-way signage. NHTSA's review will also consider any updates or modifications to the system(s) that may affect the performance of FSD with respect to obeying traffic safety laws and signals. This assessment will focus, in particular, on the types of traffic safety violations described above, as most reports identified thus far have centered around those behaviors. While the behaviors under investigation appear to occur most frequently at intersections, NHTSA’s investigation will encompass any other types of situations in which this behavior may arise, such as when traveling adjacent to a lane of opposing traffic or when approaching railroad crossings. If other evidence received during this investigation involve other types of traffic safety violations, those may be considered as part of this assessment as well. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov. The SGO reports cited in this Resume are listed below by report ID and are available for download at NHTSA.gov/laws-regulations/standing-general-order-crash-reporting. 13781-8739-1, 13781-8995-1, 13781-9623-1, 13781-10333-1, 13781-10872-1, 13781-10930-1, 13781-10939-1, 13781-10941-1, 13781-11069-1, 13781-11305-1, 13781-11579-1 Media reported allegations included as a separate attachment.
- Compliance with Standing General Order 2021-01 Reporting Requirements
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved…
The Office of Defects Investigation (“ODI”) has identified numerous incident reports submitted by Tesla, Inc. (“Tesla”) in response to Standing General Order 2021-01 (the “SGO”), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the reports were submitted, Tesla submitted them in one of two ways. Many of the reports were submitted as part of a single batch, while others were submitted on a rolling basis. Preliminary engagement between ODI and Tesla on the issue indicates that the timing of the reports was due to an issue with Tesla’s data collection, which, according to Tesla, has now been fixed. NHTSA is opening this Audit Query, a standard process for reviewing compliance with legal requirements, to evaluate the cause of the potential delays in reporting, the scope of any such delays, and the mitigations that Tesla has developed to address them. As part of this review, NHTSA will assess whether any reports of prior incidents remain outstanding and whether the reports that were submitted include all of the required and available data. The SGO reports cited in the Opening Resume, can be found at NHTSA.gov/SGOCrashReporting under the following SGO 2021-01 report IDs: 13781-11020-1 13781-10844-1 13781-10843-1 13781-10530-1 13781-10160-1 13781-10159-1 13781-10157-1 13781-10146-1 13781-10122-1 13781-10098-1 13781-10097-1 13781-10096-1 13781-10095-1 13781-10094-1 13781-10093-1 13781-10023-1 13781-10022-1 13781-10021-1 13781-10020-1 13781-10017-1 13781-10016-1 13781-10015-1 13781-10014-1 13781-10013-1 13781-10012-1 13781-6047-1 13781-9930-1 13781-9917-1 13781-9928-1 13781-9925-1 13781-9924-1 13781-9923-1 13781-9922-1 13781-9835-1 13781-9834-1 13781-9833-1 13781-9832-1 13781-9831-1 13781-9830-1 13781-9829-1 13781-9827-1 13781-9818-1 13781-9780-1 13781-9779-1 13781-9778-1 13781-9777-1 13781-9775-1 13781-9774-1 13781-9773-1 13781-9772-1 13781-9771-1 13781-9770-1 13781-9728-1 13781-9688-1 13781-9715-1 13781-9714-1 13781-9713-1 13781-9712-1 13781-9711-1 13781-9710-1 13781-9709-1 13781-9696-1 13781-9695-1 13781-9694-1 13781-9693-1 13781-9692-1 13781-9691-1 13781-9690-1 13781-9687-1 13781-9686-1 13781-9342-1 13781-9319-1 13781-9019-1 13781-8910-1 13781-8732-1 13781-8712-1 13781-8310-1 13781-7897-1 13781-7895-1 13781-7835-1 13781-7798-1 13781-7797-1 13781-7758-1 13781-7757-1 13781-7756-1 13781-7755-1 13781-7667-1 13781-7399-1 13781-7398-1 13781-7397-1 13781-7396-1 13781-7395-1 13781-7394-1 13781-7393-1 13781-7389-1 13781-7388-1 13781-7387-1 13781-7386-1 13781-7385-1 13781-7383-1 13781-7187-1 13781-7186-1 13781-7185-1 13781-7184-1 13781-7181-1 13781-7023-1 13781-6399-1 13781-6389-1 13781-6388-1 13781-6387-1 13781-6386-1 13781-6379-1 13781-6378-1 13781-6377-1 13781-6375-1 13781-6214-1 13781-6172-1 13781-6155-1 13781-6154-1 13781-6122-1 13781-6120-1 13781-6118-1 13781-5800-1
- Actually Smart Summon sessions resulting in low-speed impacts.
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone…
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consumers to identify Summon incidents resulting in crashes. ODI's analysis indicates that almost all Summon reported crashes involved minor property damage claims with no reported incidents involving a vulnerable road user, injury, fatality, or major property damage as indicated by an air bag deployment or vehicle tow away. Out of millions of Summon sessions, a fraction of 1% resulted in an incident. Almost all those incidents took place where, typically early in a Summon session, the system or person using the app failed to fully detect or respond appropriately to vehicle surroundings resulting in minor impacts. Incidents took place when app users did not have a complete 360-degree view of the surroundings in the app to assess situational awareness. This limited the app user’s ability to determine whether an impact was imminent during initial vehicle maneuvers such as reversing in close proximity to an obstacle or a curb. ODI found that the impacts most often occurred with parking gates, adjacently parked vehicles, and short parking bollards. During this investigation, ODI identified two Summon crashes related to camera blockages. In both crashes, Summon attempted to navigate a snowy parking lot with snow partially or fully obstructing the forward-facing cameras. Summon did not detect the camera blockage and the vehicles collided with unoccupied parked vehicles while navigating the parking lot. App users in both instances did not command a vehicle stop or pause despite the obstructed camera visible in the camera stream in the app. On January 15, 2025, Tesla released Over-the-Air (OTA) Software (SW) Update Action numbers 578998 and 579185 for vehicles in service to implement a camera blockage detection condition. Both OTAs improve camera blockage detection mechanisms. Additionally, on January 20, 2025, and January 30, 2025, Tesla identified additional system requirements associated with camera visibility checks and released OTA SW-578752 and SW-580322, respectively. These firmware updates reduce false negative camera blockage detections due to snow or condensation. In its investigation, ODI identified one Summon incident where the vehicle did not yield for a gate arm blocking a garage exit lane and the app user did not command a vehicle stop or pause, resulting in an impact. On February 6, 2025, Tesla deployed OTA SW-578839 to improve vehicle reaction to dynamic gates. This OTA update upgraded vehicle perception systems through a high-fidelity occupancy determination network, which uses data from vehicle sensory systems to improve reconstruction of field objects with high accuracy. On November 20, 2025, Tesla further improved vehicle performance by adding object detections from a separate neural network through OTA SW-580514. Owners of the affected vehicles received all six OTA SW updates. Tesla also released these SW updates to production vehicles. See online public file for detailed descriptions of all six OTA SW updates. Due to low incident occurrence and low incident severity, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances. For additional information regarding this investigation, see the complete online public file.
Every Tesla Model 3 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.