2011 Toyota FJ Cruiser
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › FJ Cruiser › 2011
These records cover every 2011 Toyota FJ Cruiser. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
7 recalls name the 2011 Toyota FJ Cruiser. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such…
Risk and remedy
Risk
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
Remedy
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota Motor Corporation (Toyota) is recalling certain model year 2007-2013 FJ Cruiser vehicles manufactured January 25, 2006 through February 23, 2013 and equipped with a Toyota Auxiliary Driving Lamp Kits mounted to the front bumper. These lamp assemblies include 55 watt bulbs and due to this wattage and mounting angle, the combination of the upper beam…
Risk and remedy
Risk
Light intensities above the maximum allowable limit could cause increased glare for oncoming traffic and increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the 55 watt bulbs with 35 watt bulbs, free of charge. The recall began on June 6, 2013. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota…
Risk and remedy
Risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Toyota is recalling certain model year 2007 through 2013 FJ Cruiser passenger vehicles. The retractors for the front driver and passenger seat belts are mounted in the access door (rear door) panels of the vehicle. Due to insufficient strength of the access door panel, cracks may develop in the panel if the access door is repeatedly and forcefully closed…
Risk and remedy
Risk
If cracks occur in the panel around the lower retractor anchor, the seat belt retractor could become detached, which could increase the risk of injury to an occupant in the event of a crash.
Remedy
The safety recall began on June 6, 2013. Toyota will mail an interim letter to owners late in April 2013. Remedy notifications to the owners for the repair will begin in late May 2013. Owners may contact Toyota at 1-800-331-4331.
Toyota is recalling certain Toyota Racing Development (TRD) brake kits, P/N PTR09-35070, and TRD High-Performance brake kits, P/N PTR09-35100, installed by Toyota vehicle processing centers and sold by Toyota dealers as an optional accessory for model year 2007 through 2012 Toyota FJ Cruiser vehicles. The subject TRD brake kit is specifically designed for…
Risk and remedy
Risk
If a brake tube becomes damaged and leaks fluid, it may result in increased stopping distances, and in some cases, loss of vehicle front braking performance, which could increase the risk of a crash.
Remedy
All known owners of 2007-2012 model year FJ Cruiser vehicles will be notified by first class mail. If the vehicle is equipped with one of the TRD brake kits, the brake caliper outer brake tube will be replaced with a newly designed one at no charge. During this service, if necessary, the dealer will make wheel balance adjustments. This remedy will be performed even if the vehicle has original equipment 16 inch or 17 inch wheels or TRD 16 inch Beadlock ring type wheels, which are not affected by the condition, to assure sufficient clearance in the event wheels are changed at a later time. Notification to owners began on December 17, 2012. Owners may contact Toyota Customer Experience Center at 1-800-331-4331.
Gulf states toyota IS recalling certain model year 2011 FJ cruiser and model year 2009-2011 tundra vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 138, "tire pressure monitoring systems." the TPMS on some vehicles may not have been properly calibrated and as a result the low tire pressure warning lamp may…
Risk and remedy
Risk
Drivers will not receive a warning from the tire pressuring monitor that one or more tires are underinflated increasing the risk that a vehicle will be driven with one or more underinflated tires and increasing the risk of a tire failure that may lead to a crash.
Remedy
Dealers will recalibrate the tire pressure monitoring system in accordance with the regulation free of charge. the safety recall IS expected to begin during june 2011. owners may contact gulf state toyota customer assistance center toll free at 1-800-444-1074 monday through thursday, 8:30 am to 5:00 pm, or friday 8:30 am to 4:00 pm central standard time.
Toyota IS recalling certain model year 2008 through 2011 FJ cruiser, land cruiser, tacoma, sequoia and tundra vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 138, "tire pressure monitoring system (TPMS)." when factory-installed wheels and tires were replaced with toyota authorized accessory wheels and LT…
Risk and remedy
Risk
Failure to warn of tire deflations IS a non-compliance with fmvss 138 and could lead to tire failure increasing the risk of a crash.
Remedy
For the land cruiser, sequoia, tacoma and tundra vehicles, the dealer will re-calibrate the tire pressure monitoring system on affected vehicles and install an updated tire and loading information label at no charge. for the FJ cruiser vehicles, the TPMS cannot be reset so the electronic control unit (ecu) for the TPMS will be replaced. toyota IS currently developing the remedy ecu. if an owner IS not certain whether his or her vehicle IS equipped with these accessories, please contact any toyota dealer for an inspection at no charge. the safety recall began on march 31, 2011. owners may contact toyota at 1-800-331-4331.
Owner complaints
23 complaints1 involved a crash
What owners report most
Latest complaints
- Seat belts
Passenger front seat belt will not retract anymore and a passenger hit the windshield during a hard braking incident. I looked online and saw NHTSA 13V098000 about the seat belt retractor being recalled, but we were never notified.
- Unknown or other
My Toyota fj cruiser has frame rot issues. Will not pass an inspection because of the frame rot problem.my Toyota has less than 79000 miles on it and looks to be in excellent condition on the interior and exterior. Toyota knows about the problem and refuses to take responsibility for it .Is there…
My Toyota fj cruiser has frame rot issues. Will not pass an inspection because of the frame rot problem.my Toyota has less than 79000 miles on it and looks to be in excellent condition on the interior and exterior. Toyota knows about the problem and refuses to take responsibility for it .Is there anything I can do about it.. Got a verbal quote to replace ( it's gonna cost about 9500 to repair ) could be more after they start to replace and if they find more problems.
- Fuel/propulsion system · Service brakes · Structure › Body
Rust to the frame of the car not consummate with the age of the vehicle, rust to the straps that secure the fuel tank. Points that affix the brake lines to the vehicle frame have rusted to the point they're no longer affixed to the frame. The rate at which rust gestates on this vehicle (and I am…
Rust to the frame of the car not consummate with the age of the vehicle, rust to the straps that secure the fuel tank. Points that affix the brake lines to the vehicle frame have rusted to the point they're no longer affixed to the frame. The rate at which rust gestates on this vehicle (and I am much more attentive than the typical consumer) IS unsafe and will continue to create unsafe conditions as these vehicles rapidly deteriorate. The rust prevention methods used by the factory are entirely inadequate.
- Structure › Body · Suspension
Lower control arms rusted. Need replaced couldn't adjust them for alignment. Frame rusting front and rear diff rusting. Stock skid plate replaced rusted through completely. I thoroughly wash salt off my vehicle, yet it still has rusted just like the original frame recall toyota hasn't gotten it right. Need another recall. I've lived with mine, but others have it much worse.
- Structure › Body
The vehicle has heavy rust all along the undercarriage and frame. I have friends and acquaintances that have the same problem and to remove as much of this rust as possible toyota will charge somewhere between $800 and $1,000.
- Visibility/wiper
Hello, I was sold a used vehicle by toyota dealership of downtown los angeles (ca) that has a broken windshield. They state they will not assist me in any way for a broken windshield. The windshield has multiple cracks and chips in it strewn across the windshield. It causes serious visual…
Hello, I was sold a used vehicle by toyota dealership of downtown los angeles (ca) that has a broken windshield. They state they will not assist me in any way for a broken windshield. The windshield has multiple cracks and chips in it strewn across the windshield. It causes serious visual disturbance, especially at night since the chipped glass distorts lights and vehicles, almost blurs the view. Initially, I believed it was traces of tree sap, I made several attempts to remove this 'tree sap' spots, only to discover that they wouldn't go away because it's actually broken glass.
- Electrical system
Cruse controll quit working in motion.
- Steering
TL* the contact owns a 2011 toyota FJ cruiser. While driving unknown speeds and making turns, the steering hesitated. The vehicle was taken to a local dealer (carbone toyota of bennington, located at 751 n bennington rd bennington, vt 05201) where it was diagnosed that the steering shaft needed to…
TL* the contact owns a 2011 toyota FJ cruiser. While driving unknown speeds and making turns, the steering hesitated. The vehicle was taken to a local dealer (carbone toyota of bennington, located at 751 n bennington rd bennington, vt 05201) where it was diagnosed that the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was unknown. The failure mileage was 144,900.
- Steering · Structure › Body · Suspension
At 55,000 miles (6 years old) my front gravel shield had completely rusted off and was found in my driveway. I took my car to my toyota service center and they notified me that both control arms and both front struts were very badly rusted and needed to be replaced. I called toyota corporate and…
At 55,000 miles (6 years old) my front gravel shield had completely rusted off and was found in my driveway. I took my car to my toyota service center and they notified me that both control arms and both front struts were very badly rusted and needed to be replaced. I called toyota corporate and after much debate, I was told there was no recall for this matter and therefore they would only reimburse me 50% of all costs to replace said parts. I found toyota has recalls for rust issues on other models and would like this matter looked into. Due to the limited production of this vehicle type it IS possible it IS being overlooked. I am terrified at the thought that I could've been driving and my control arms could've rusted off like my gravel shield did. A six year old vehicle with only 55,000 should not have this type of rust or parts falling off.
- Service brakes · Unknown or other
June 19, 2016 my wife stopped the vehicle at the top of our driveway, which has a slight decline to the front of our house. She left it running, put it in park, put the emergency brake on. She got out of the vehicle, walked back down to the house and back up, the vehicle took off down the driveway…
June 19, 2016 my wife stopped the vehicle at the top of our driveway, which has a slight decline to the front of our house. She left it running, put it in park, put the emergency brake on. She got out of the vehicle, walked back down to the house and back up, the vehicle took off down the driveway, running into the house. the vehicle bounced back from the house about 10-12 feet. It was still running, with the emergency brake still on, but the gear shift was now in reverse. My wife then turned the engine off, where the vehicle sat for about 5 days. the front end of the vehicle had to be replaced, and the wall into the house had to be rebuilt. $10,000 repair to the vehicle, $16,000 to the house. toyota sent an engineer to review the damage and pull edr readings. He stated that the emergency brake was working properly, the gear shift was working properly, and that he could not duplicate the issue (even though the engine could not run at that time). He also stated that he could not pull any readings from the edr. toyota was not easy to work with, and their communication with me left a lot to be desired.
- Air bags
2011 toyota FJ cruiser. Customer would like the car to be included in the recall regarding premature air bag deployment. *Ta toyota claimed there were signs of water in the engine intake air system and there was no manufacturing or design defect with the air bags. The consumer stated his son did…
2011 toyota FJ cruiser. Customer would like the car to be included in the recall regarding premature air bag deployment. *Ta toyota claimed there were signs of water in the engine intake air system and there was no manufacturing or design defect with the air bags. The consumer stated his son did drive through a field with water and mud. However, it was after the air bags inadvertently deployed, so the presence of water had nothing to do with the deployment. *Jb
- Exterior lighting
Received a safety recall notice from toyota to have the auxiliary light kit replaced due to it being a hazard. brought the vehicle into the toyota dealer 4 times over a 6 month period to have the replacement done, and yet it has still not been performed. we will continue to drive the vehicle…
Received a safety recall notice from toyota to have the auxiliary light kit replaced due to it being a hazard. brought the vehicle into the toyota dealer 4 times over a 6 month period to have the replacement done, and yet it has still not been performed. we will continue to drive the vehicle since it IS likely only a hazard to oncoming traffic more so than to ourselves, but we are upset that the toyota dealer has not yet completed the replaced the hazardous lights in accordance with the recall notice. note, the date of first incident IS approximate. dealer info: big two toyota of chandler, 480-302-4651. they are located in chandler arizona. *tr
- Steering · Suspension · Wheels
My issue started around june, I get the wheel shake/ shimmy at speeds of 55-65. Toyota sees the shake IS there and then balances the tires and says its fixed . Toyota inspected the truck saying nothing IS broken bent or anything saying they don't think anything IS wrong. You can still see the shake…
My issue started around june, I get the wheel shake/ shimmy at speeds of 55-65. Toyota sees the shake IS there and then balances the tires and says its fixed . Toyota inspected the truck saying nothing IS broken bent or anything saying they don't think anything IS wrong. You can still see the shake IS there and they keep blaming that the road IS causing the shake. Saying its a crowing. In the road. I've went to a toyota dealer to get it inspected they say nothing IS wrong and then 2 more times I went there and then they admit it and try fixing it. I am very upset with toyota and corporate . I feel scared to drive it above 50 because there IS a bad shake. And feels unsafe its causing the car to be all over the road. *Tr
- Electrical system · Wheels
The issue started on 8/23/2012 while driving on I-95 in sc, my 2011 FJ cruiser trail teams edition tire pressure warning indicator light came on. the very next day, I took my vehicle to a toyota dealership in west columbia, sc to have it inspected. the dealership could not find anything wrong…
The issue started on 8/23/2012 while driving on I-95 in sc, my 2011 FJ cruiser trail teams edition tire pressure warning indicator light came on. the very next day, I took my vehicle to a toyota dealership in west columbia, sc to have it inspected. the dealership could not find anything wrong with the vehicle as the light had turned off that night. however, they did discover an unusual amount of error code messages from the cpu system and thought this may have caused the light to intermittently turn on/off. the dealership reset all error messages and released the vehicle back to me. as it was an isolated incident, I thought there was no reason to worry about it. a week later, while driving my vehicle on I-95 in nc, the same indicator light turned back on, this time for the remainder of my trip home to md. after contacting toyota of bowie to inspect the issue, they found nothing wrong with it and released the vehicle back to me. soon thereafter, the same indicator light turned back on until mid-january 2013 when driving the vehicle to ga, the indicator light turned off. I had the vehicle serviced at I-95 toyota (near brunswick, ga) and they indicated no issues were found with the vehicle even though I advised them of the incidents. they concluded that when I return home to have the vehicle looked at then. while returning home to md, the indicator light turned back on and has stayed on ever since. considering I have not received notice from toyota for the safety recalls for the vehicle, I discovered them through the nhtsa website and I have an appointment for this morning to have a few current recalls that the dealership knows about to be fixed and will advise toyota of annapolis (koon's) (where I originally purchased the vehicle) of the indicator light issue and concern. if any further information IS needed, please do not hesitate to contact me. *tr
- Steering · Suspension · Wheels
Vehicle exhibits steering shimmy between 55-65 mph, vehicle can not maintain stable performance at highway speeds. Toyota have replace both wheel and tires and have the same result. FJ cruisers are having a problem, and toyota will not do anything on this saftey issue. *Tr
- Suspension · Tires
Vehicle shimmy between 55 and 65 mph after being at dealer for routine tire rotation. Tires were replaced, rebalanced & alignment done multiple times and vehicle brought to 4 diff locations for inspection and problem still exists. Has been to toyota dealer multiple times with no resolution. not…
Vehicle shimmy between 55 and 65 mph after being at dealer for routine tire rotation. Tires were replaced, rebalanced & alignment done multiple times and vehicle brought to 4 diff locations for inspection and problem still exists. Has been to toyota dealer multiple times with no resolution. not safe to drive and will most likely cause other parts in front end/vehicle to fail. Contacted toyota and nothing was done to fix problem. *tr
- Steering
Steering column shakes between speeds 55-65 mph, have had the wheels and tires rebalanced with a road force machine without any resolve of the problem. *tr
- Steering · Suspension · Wheels
Since new my vehicle has had a shaking steering wheel when reaching speeds over 55mph. After trying several different sets of tires, wheels and balancing my dealer has not been able to correct the issue. Toyota will not help and the steering IS shaking so bad it feels unsafe to drive on the highway. *tr
- Wheels
The day I bought my new toyota FJ I took it to a tire shop for larger off-road tires. I watched the tech as he changed tires and remounted the wheels. he carefully tightened the lug nuts with a torque wrench, but on one, it was obvious to him and me both that the tightening effort suddenly got…
The day I bought my new toyota FJ I took it to a tire shop for larger off-road tires. I watched the tech as he changed tires and remounted the wheels. he carefully tightened the lug nuts with a torque wrench, but on one, it was obvious to him and me both that the tightening effort suddenly got easier. he made another easy 1/4 turn and the stud came off. the manager looked at the stud and said it had to have been overtightened previously by the factory or was defective. they fixed it. about 4 months later I was putting on my wheels after installing a suspension lift. I used a torque wrench set at 80lbs and before it ever got to a normal tight the stud twisted off. please look at this forum thread: http://www.fjcruiserforums.com/forums/problems-dealer-service/85927-broken-wheel-studs.html there are likely more threads on this subject and there IS also mention of similar threads on a toyota tacoma site. I have removed/replaced many dozens of wheels in my lifetime and before buying this FJ had never broken a stud even though I put far more effort into tightening studs. *tr
- Structure › Body · Visibility
TL* the contact owns a 2011 toyota FJ cruiser. While parked, the contact noticed excessive corrosion throughout the undercarriage of the vehicle. The manufacturer was made aware of the failure. The contact was awaiting a response from the manufacturer. During cold weather, the contact also noticed…
TL* the contact owns a 2011 toyota FJ cruiser. While parked, the contact noticed excessive corrosion throughout the undercarriage of the vehicle. The manufacturer was made aware of the failure. The contact was awaiting a response from the manufacturer. During cold weather, the contact also noticed that the rear view camera fogged and froze, making the visibility blurry and difficult to see. The vehicle was not repaired. The approximate failure mileage was 2,500. ..updated 04/26/12 *bf updated 06/15/2012 *js
- Steering
Vehicle steering wheel shakes violently between 55 and 70 mph. Several other FJ owners seem to have this issue. Dealer can not fix even though they have tired multiple wheel balances and tire rotations. Not safe to drive on the highway like this. *tr
- Steering
Vehicle exhibited excessive steering wheel shake indicative of wheels being off balance. after attempting to re-balance 6 times at 4 different shops the symptom persists intermittently. other FJ owners of 2010 model year and newer FJ cruisers have complained that their vehicles have exhibited…
Vehicle exhibited excessive steering wheel shake indicative of wheels being off balance. after attempting to re-balance 6 times at 4 different shops the symptom persists intermittently. other FJ owners of 2010 model year and newer FJ cruisers have complained that their vehicles have exhibited the same behavior. the problem (based on feed back from other owners on internet forums) IS spread across different models, wheel and tire combinations. Many of them have taken their vehicles back to toyota who claims the shaking IS normal. However the vehicle seems unstable at speed ranging from 45 to 60mph, most evident at about 50mph. *tr
- Tires › Pressure monitoring and regulating systems
On april 30TH, 2011 I purchased a new, 2011 FJ cruiser vin# [xxx] from jerry durant toyota. eight weeks prior, on march 4TH, 2011 toyota submitted a report (nhtsa campaign ID# 11v148000) - indicating its intent to conduct a recall of certain toyota vehicles with "accessory" (TRD) wheels. my FJ…
On april 30TH, 2011 I purchased a new, 2011 FJ cruiser vin# [xxx] from jerry durant toyota. eight weeks prior, on march 4TH, 2011 toyota submitted a report (nhtsa campaign ID# 11v148000) - indicating its intent to conduct a recall of certain toyota vehicles with "accessory" (TRD) wheels. my FJ cruiser was a "TRD" model vehicle. my vin can be searched at toyota at http://toyota-b0b.imagespm.info/ I was not notified of this recall at the time I purchased the vehicle, nor was the recall remedy performed before delivery of the vehicle to me by the dealer, as required by federal law. on may 10TH, 2011 I delivered the vehicle to texas toyota of grapevine for a wheel balance issue under warranty. I was then notified by the service advisor of an active recall on my new FJ. durant toyota maintains that the intent to recall does not mark the start date of the recall and that the official recall began on may 5TH, 2011. there IS no public information to support the may 5TH date, and durant failed to provide proof (as requested) of internal communications supporting the may 5TH start date. durant and toyota motor corporation denied my request to cancel the sale and return the vehicle based on the dealer's failure to disclose and repair the recall prior to sale. durant/tmc requested that I seek arbitration with toyota; however, I believe this case IS very clear and does not warrant an arbitrated/compromised solution but rather and full return/refund in a straighforward process. in summary, durant knew of the recall intent and knew the recall to be specific to the TRD edition trucks and suvs, including my FJ cruiser. durant claims to have run the vehicle vin prior to delivery and received a clear report. Claiming that my vin would not have appeared under searches until may 5TH. durant knew, based on the 4 march filing, the recall would eventually include TRD fjs, including my vin. dealer: jerry durant toyota 5100 u.s. 377 granbury tx [xxx] information redacted pursuant to the freedom of info
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10201400TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10197494Technician Certification Requirements.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10190450OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
- 10190449OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10186195TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
Every Toyota FJ Cruiser model year
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