2014 Toyota FJ Cruiser
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › FJ Cruiser › 2014
These records cover every 2014 Toyota FJ Cruiser. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2014 Toyota FJ Cruiser. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4…
Risk and remedy
Risk
If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles manufactured August 7, 2013, to August 20, 2013. In the affected vehicles, the intermediate steering shaft which connects the steering wheel and the steering gear box may have an inadequate weld.
Risk and remedy
Risk
If the intermediate steering shaft weld fails, there would be a loss of steering control, increasing the risk of a vehicle crash.
Remedy
Toyota will notify owners, and dealers will replace the intermediate steering shaft, free of charge. The recall began on March 6, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with…
Risk and remedy
Risk
Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
Remedy
SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles equipped with an optional "Trail Teams Ultimate Edition" package, in which the front shock absorbers and springs were replaced at vehicle processing centers. In some of these vehicles the bolts which secure the front lower ball joint to the steering…
Risk and remedy
Risk
In this condition, one or both bolts could become loose during driving and fall out. If both bolts fall out from the front lower ball joint or the front suspension lower arm, these components could detach from the steering knuckle or the front cross members, causing a loss of steering control, which could increase the risk of a crash.
Remedy
Toyota will notify owners of vehicles with the optional package installed, and dealers will inspect the torque of the bolts. If the bolts are found to be loose, dealers will retighten them to the proper torque. For any missing bolts, dealers will install new ones. The recall began on November 7, 2014. Owners may contact toyota at 1-800-331-4331.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such…
Risk and remedy
Risk
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
Remedy
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Owner complaints
30 complaints1 involved a crash
What owners report most
Latest complaints
- Steering
Intermediate Steering Shaft Weld Failure: Recall concern. My car was built 7/25/2014. Recalls were initiated for FJ’s within the following date ranges 8/7/2013 - 8/20/2013 for this issue. My FJ has the same issue confirmed by three Toyota Dealership Service Departments. Revisiting the Recall Status is needed. Thank you for your attention.
- Structure › Frame and members
The contact owns a 2014 Toyota FJ Cruiser. The contact stated that while cleaning underneath the vehicle, the contact discovered that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer made aware of the…
The contact owns a 2014 Toyota FJ Cruiser. The contact stated that while cleaning underneath the vehicle, the contact discovered that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer made aware of the failure and advised them contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
- Electrical system
Mice or rats consume the soy-based wires. They consumed one of the fuel injection wires on my 2014 FJ. The Toyota dealership charged me $896 for the new connector that was located under the intake manifold.
- Structure › Body · Suspension
Excessive frame rust causing safety issue with suspension and crash danger. Yes my vehicle is available for inspection. My safety as well as other drivers safety are put at risk if the suspension fails causing my vehicle to veer into on-coming traffic. The problem is on going and can be confirmed…
Excessive frame rust causing safety issue with suspension and crash danger. Yes my vehicle is available for inspection. My safety as well as other drivers safety are put at risk if the suspension fails causing my vehicle to veer into on-coming traffic. The problem is on going and can be confirmed by a dealer or independent service. My vehicle has not been inspected by the manufacturer, but is available for inspection upon request. No warnings lamps. This is an undercarriage issue that is hidden by the tires and the body that sits on the frame.
- Structure › Body
Extensive rust in frame
- Structure › Body
Frame IS severely rusting. we took to toyota dealer to get a loose skid plate attached, and mechanic told us that they had to remove it because "there was nothing left to attach to as the frame has rusted away. the frame, attachment points, supports, axles and suspension pieces are extremely…
Frame IS severely rusting. we took to toyota dealer to get a loose skid plate attached, and mechanic told us that they had to remove it because "there was nothing left to attach to as the frame has rusted away. the frame, attachment points, supports, axles and suspension pieces are extremely rusty. we were advised by mechanic to dispose of the car because it would soon be undriveable. 98000 mile, 9 year old, babied, dealer maintained car.
- Structure › Body
Rear Body Mount rotted, frame very rusted and thin, could pose issue with structure. All the times bringing to dealer, nothing was mentioned regarding how bad the frame was.
- Structure › Body
Frame corrosion and complete frame failure. The area compromised affected the steering of the vehicle. Luckily, the failure was discovered before failure at Highway speeds . No warning of any kind prior to failure. The vehicle is currently at a Toyota dealership awaiting a complete frame…
Frame corrosion and complete frame failure. The area compromised affected the steering of the vehicle. Luckily, the failure was discovered before failure at Highway speeds . No warning of any kind prior to failure. The vehicle is currently at a Toyota dealership awaiting a complete frame replacement . Should the failure have occurred at Highway speed, this would have been a catastrophic event as the front end/ steering would have been dramatically affected
- Structure › Body
Notable frame rust and corrosion. Available for inspection upon request. Safety risk if any parts of frame are rusted through and vehicle has no structural support. Confirmed by independent service center. Inspected during each Toyota service, including one done in March 2021 prior to purchasing…
Notable frame rust and corrosion. Available for inspection upon request. Safety risk if any parts of frame are rusted through and vehicle has no structural support. Confirmed by independent service center. Inspected during each Toyota service, including one done in March 2021 prior to purchasing vehicle. Documentation does not mention frame/structural rust anywhere. Initial photographs of frame rust done prior to first oil change in July 2021. Was told it was just surface rust and could be "sanded down" and it would be good as new. No warning messages.
- Structure › Body · Unknown or other
Condition IS continuous: when veh. IS in motion or parked with motor running or motor IS not running.. Back door of vehicle canot be unlocked with a key as suggested on page 40 of owners manual.. Or when using wireless remote, or door switch.this condition was first noticed when the vehicle was…
Condition IS continuous: when veh. IS in motion or parked with motor running or motor IS not running.. Back door of vehicle canot be unlocked with a key as suggested on page 40 of owners manual.. Or when using wireless remote, or door switch.this condition was first noticed when the vehicle was parked and motor not running.. Driver and passenger doors do work properly with the key. Both side doors work properly using a key as descibed on page 35 of the owners manual., the glass hatch cannot be opend with a ket as suggested on page 45 of the owners manual, I do not know the cause of this malfunction.,these conditions are a safety hazzard.
- Structure › Body
The vehicles frame IS considerably rusted when taking into account the age and use of the vehicle, it has less than 50K at the time of submission.
- Structure › Body › Tailgate
TL* the contact owns a 2014 toyota FJ cruiser. The contact stated while the vehicle was at a stand still, the rear tailgate door was unable to open. The vehicle was not taken to be diagnosed nor repaired as of yet. A dealer was not contacted. The manufacturer had been informed of failure. The failure mileage was 35,000.
- Fuel system, gasoline
TL* the contact owns a 2014 toyota FJ cruiser. The contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline). The contact called the desert toyota of tucson located at 7150 e 22ND st, tucson, az 85710, (520) 296-8535, and it was confirmed that parts were not yet…
TL* the contact owns a 2014 toyota FJ cruiser. The contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline). The contact called the desert toyota of tucson located at 7150 e 22ND st, tucson, az 85710, (520) 296-8535, and it was confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Fuel system, gasoline
TL* the contact owns a 2014 toyota FJ cruiser. The contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
TL* the contact owns a 2014 toyota FJ cruiser. The contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to crestmont toyota (730 NJ-23, pompton plains, nj 07444) due to an abnormal fuel odor of fuel. Toyota of manhattan (645 11TH ave, new york, ny 10036) and crestmont toyota (730 NJ-23, pompton plains, nj 07444) and the manufacturer was made aware of the issue and informed the contact that part would be available may of 2020. The failure mileage was approximately 68,000. Vin tool confirms parts not available.
- Fuel system, gasoline
TL* the contact owns a 2014 toyota FJ cruiser. The contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. An unknown dealer was contacted and it was confirmed that the part was not available. The contact…
TL* the contact owns a 2014 toyota FJ cruiser. The contact received notification of nhtsa campaign number: 20v012000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. An unknown dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Electrical system
I bought my 2014 FJ cruiser brand new with 5 miles on it. 6 months into owning it the driver door locks stopped working. The dealer replaced it under warranty. About a year later the passenger locks stopped working and they replaced those under warranty. About 1-1/2 years later the driver lock…
I bought my 2014 FJ cruiser brand new with 5 miles on it. 6 months into owning it the driver door locks stopped working. The dealer replaced it under warranty. About a year later the passenger locks stopped working and they replaced those under warranty. About 1-1/2 years later the driver lock (that was already replaced) stopped working again. I had 34,000 miles on it and they told me that it's no longer covered under warranty. I told them that the lock they replaced went out but the dealer said the replacement warranty IS only good for 1 year after the repair! Shortly after the passenger lock went out again as well. And now the back door wont even unlock with the key fob or even manually with the key. The door lock actuators on the cars are terrible! I went to the dealer and the service manager told me they were having a lot of issues with the toyota locks and for me to keep an eye out for a recall! It's been 3 years now that I've been without locks and no recall! Dealer quoted me $900 to fix one door! $360 for the part and the rest labor. Ridiculous especially because they have already replaced these parts in the past under warranty!! What good IS it to pay for the same part they already 'replaced' just for them to go out so soon!!!
- Engine
TL* the contact owns a 2014 toyota FJ cruiser. The contact stated that while coming to a stop and pulling into a drive thru, the vehicle stalled while the check engine warning light illuminated intermittently. The contact was able to restart the vehicle. The failure recurred multiple times. The…
TL* the contact owns a 2014 toyota FJ cruiser. The contact stated that while coming to a stop and pulling into a drive thru, the vehicle stalled while the check engine warning light illuminated intermittently. The contact was able to restart the vehicle. The failure recurred multiple times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was included in nhtsa campaign number: 20v120000 (fuel system, gasoline). The approximate failure mileage was unknown.
- Suspension · Unknown or other
Frame IS rusting really bad. Toyota already replace the TRD coil springs on each side due to rust
- Steering
Had vehicle in shop, new tires and balance. All four tires had to be rebalance. Had brakes done,( rotors and pads and all four tires rebalance). One month later steering started acting up. Stiffing up. Now dealership saids no recall. Different sites saying steering shift needs a welt. Dealership wants to charge to fix it.(600.00).
- Air bags › Sensor › Occupant classification · Seat belts
TL* the contact owns a 2014 toyota FJ cruiser. The contact stated that the front occupant classification system failed. When a passenger was seated in the front passenger seat, the front passenger air bag was off and the front passenger seat belt warning indicator illuminated that the seat belt was…
TL* the contact owns a 2014 toyota FJ cruiser. The contact stated that the front occupant classification system failed. When a passenger was seated in the front passenger seat, the front passenger air bag was off and the front passenger seat belt warning indicator illuminated that the seat belt was off. The vehicle was taken to grand blanc toyota motorcars, ltd (9000 holly road, grand blanc, michigan, (810) 695-4400) several times for the air bag failure. The dealer performed a diagnostic test and recalibrated the front passenger seat sensor; however, the failure was not corrected. The vehicle was taken back to the dealer and they replaced the front passenger sensor, wiring harness, and seat cage; however, the failure was not corrected. The dealer was unable to determine the cause of the failure. The manufacturer was made aware of the failure. The manufacturer wanted to reimburse the contact for the repairs. The vehicle was not repaired. The failure mileage was not available.
- Power train
Toyota continues to have a significant problem with the ra61f transmission and clutch assembly in their 2001 to 2017 tacoma & FJ cruisers that most probably affect over 20,000 vehicles. the clutch release bearings continually fail accounting for significant damage, expense, and risk for their…
Toyota continues to have a significant problem with the ra61f transmission and clutch assembly in their 2001 to 2017 tacoma & FJ cruisers that most probably affect over 20,000 vehicles. the clutch release bearings continually fail accounting for significant damage, expense, and risk for their owners over their years of ownership. only after 9 years was the problem officially acknowledged with a toyota tsb that did nothing to correct the problem (t-sb-0365-10). instead, the tsb recommendations were nothing more than a thinly veiled attempt to throw parts at the problem in an effort 'run-out' the warranties on the affected vehicles. this problem IS also an issue of safety, as the failure of the clutch release bearing can cause loss of control over the vehicle's power train, and by extension, loss of control of the vehicle. the vehicle manufacture's implied warranty of merchantability in their written advertising is/was false and deceptive. Toyota continues to sell these vehicles with both defective engineering and parts in their transmission/clutch assemblies. toyota having ignored the problem from 2001-2010 IS unethical, and the nhtsb's collusion with toyota to not issue a recall for all vehicles affected by this issue should be investigated and owners compensated. the toyota tacoma & FJ cruiser between the years of 2001 and 2017 should be recalled, toyota should be investigated for covering-up this issue, and an actual fix for the problems or toyota 'buy-back' should be offered. as the owner of a 2014 FJ cruiser with only 32K road miles, who recently had a clutch release bearing fail while on the highway in alaska - I do not appreciate having my life, my property, and the lives of others put at risk during the operation of a defective unsafe product.
- Service brakes
I was driving my vehicle when the plastic foot rest I had my foot on broke off. I was adjusting my body in the seat and when it broke off it went under my brake pedal and I could not compress my brakes. I took it to the dealership and told them and even when it had 30K miles on it, they told me it…
I was driving my vehicle when the plastic foot rest I had my foot on broke off. I was adjusting my body in the seat and when it broke off it went under my brake pedal and I could not compress my brakes. I took it to the dealership and told them and even when it had 30K miles on it, they told me it wasn't covered under warranty and wasn't a concern. I could have been killed or worse, killed someone else by not being able to stop my vehicle. *tr
- Electrical system · Engine · Fuel/propulsion system
Known problem by manufacturers. extreme damage to wiring harness and components within engine compartment by rodent. vehicle has 13,837 miles only. new wiring standards reportedly draw rodents and/or increase amount of damage to vehicle systems. vehicle was parked less than 7 hours and when…
Known problem by manufacturers. extreme damage to wiring harness and components within engine compartment by rodent. vehicle has 13,837 miles only. new wiring standards reportedly draw rodents and/or increase amount of damage to vehicle systems. vehicle was parked less than 7 hours and when turned ignition to vehicle, instrument panel illuminated every safety warning to include engine light flashing. engine sputtered and required tow. insurance company reports high number of claims especially related to newer cars with wiring. damage to wiring if driven could cause vehicle systems to fail, fire and could cause grave risk of injury or death to operator and passengers. manufacturer does not cover in warranty nor provides preventive remedy to issue.
- Wheels
On 7/18/15 at about 11:10 am in the newly paved parking lot of the lowes, latham, new york, the alloy rim of driver side front wheel split (rim into two pieces) causing the tire to blow out and the vehicle to graze the a light pole. the tire, wheel and rim did not hit anything prior to the rim…
On 7/18/15 at about 11:10 am in the newly paved parking lot of the lowes, latham, new york, the alloy rim of driver side front wheel split (rim into two pieces) causing the tire to blow out and the vehicle to graze the a light pole. the tire, wheel and rim did not hit anything prior to the rim failure. There were no potholes or obstructions in the lot. Even in grazing the light pole, the tire did not make contact with the pole, only the outer fender flare made contact. This was a spontaneous failure of the rim. insurance investigation confirms the rim failure. Toyota denies rim failure. the rim and all parts removed from the vehicle are available for inspection.
- Suspension
Purchased vehicle driving the vehicle had slight problem with steering then we noticed the car was on a slant. Two to three inch difference from left bumped to ground and the right bumper. Brought to a dealer two times and still an inch difference. I then measured two othe FJ cruisers in their lot…
Purchased vehicle driving the vehicle had slight problem with steering then we noticed the car was on a slant. Two to three inch difference from left bumped to ground and the right bumper. Brought to a dealer two times and still an inch difference. I then measured two othe FJ cruisers in their lot and noticed it IS on all the fj's we were told nothing they can do they contacted headquarters and they are sorry. The car IS off from one side to the other and they are aware of this problem but will not help me and fix the problem.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10235217DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
- 10235216TSB: Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10201400TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10198150Updates to the 2014-2021 toyota universal flat rate manual
- 10197494Technician Certification Requirements.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10190450OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
Every Toyota FJ Cruiser model year
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