2013 Toyota FJ Cruiser
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Toyota › FJ Cruiser › 2013
These records cover every 2013 Toyota FJ Cruiser. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2013 Toyota FJ Cruiser. Newest first.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2014 FJ Cruiser and Tacoma vehicles equipped with accessory wheels and tires installed by Toyota or dealers prior to the vehicle's first sale. The affected vehicles may list incorrect spare tire size and/or cold tire inflation information on the tire placard. As such…
Risk and remedy
Risk
If the spare tire is inflated to the incorrect pressure provided on the placard, tire failure may occur while it is being driven on, increasing the risk of a crash.
Remedy
For the involved vehicles, overlay stickers to correct the tire placard will either be mailed to owners or provided to dealers for placement over the incorrect information on the placard. The recall is expected to begin in September 2014. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota Motor Corporation (Toyota) is recalling certain model year 2007-2013 FJ Cruiser vehicles manufactured January 25, 2006 through February 23, 2013 and equipped with a Toyota Auxiliary Driving Lamp Kits mounted to the front bumper. These lamp assemblies include 55 watt bulbs and due to this wattage and mounting angle, the combination of the upper beam…
Risk and remedy
Risk
Light intensities above the maximum allowable limit could cause increased glare for oncoming traffic and increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will replace the 55 watt bulbs with 35 watt bulbs, free of charge. The recall began on June 6, 2013. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota…
Risk and remedy
Risk
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy
Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Toyota is recalling certain model year 2007 through 2013 FJ Cruiser passenger vehicles. The retractors for the front driver and passenger seat belts are mounted in the access door (rear door) panels of the vehicle. Due to insufficient strength of the access door panel, cracks may develop in the panel if the access door is repeatedly and forcefully closed…
Risk and remedy
Risk
If cracks occur in the panel around the lower retractor anchor, the seat belt retractor could become detached, which could increase the risk of injury to an occupant in the event of a crash.
Remedy
The safety recall began on June 6, 2013. Toyota will mail an interim letter to owners late in April 2013. Remedy notifications to the owners for the repair will begin in late May 2013. Owners may contact Toyota at 1-800-331-4331.
Owner complaints
23 complaints1 involved a crash3 injuries
What owners report most
Latest complaints
- Service brakes · Structure › Body · Suspension
Please consider opening or expanding an investigation into frame, underbody, brake-line, and suspension-mount corrosion affecting Toyota FJ Cruisers. I own a 2013 Toyota FJ Cruiser 4WD. A professional inspection found multiple fluid leaks, heavy rust, rusted exhaust, leaking rear shocks, and brake…
Please consider opening or expanding an investigation into frame, underbody, brake-line, and suspension-mount corrosion affecting Toyota FJ Cruisers. I own a 2013 Toyota FJ Cruiser 4WD. A professional inspection found multiple fluid leaks, heavy rust, rusted exhaust, leaking rear shocks, and brake line/hose concerns. After reviewing the condition, the mechanic essentially declined to repair it and recommended scrapping the vehicle. The attached photos show conditions that appear safety-relevant: rust perforation through underbody structural metal near a bracket/crossmember area; severe corrosion around brake lines and fittings; widespread scaling near suspension and frame components; a leaking rear shock; and badly deteriorated exhaust connections. This is not just appearance rust. Also note the contrast between the observable condition of the vehicle versus the problems hidden beneath. This rust is clearly outpacing normal wear and tear. The safety risk is straightforward. At interstate speeds, a corroded brake line could fail during emergency braking. A weakened shock mount, suspension bracket, or crossmember could fail when the vehicle hits a pothole, uneven bridge plate, or highway debris. In dense, aggressive traffic, especially where vehicles travel 70+ mph, any sudden loss of braking, stability, or rear-end structural integrity could cause a spinout, rollover, or multi-vehicle crash. I understand Toyota has previously addressed severe corrosion on other truck platforms. I urge NHTSA to review whether the FJ Cruiser has a similar pattern of premature or excessive structural corrosion. Owners may not know the vehicle is unsafe until a mechanic refuses repair or a component fails. Please review consumer complaints, inspection photos, and corrosion-related failures before this becomes a fatal incident.
- Power train · Steering · Suspension
I purchased my beloved 2013 FJ Cruiser from Wellesley Toyota 6.5 years ago and have really enjoyed it. I have had it serviced religiously at McGee Toyota of Hanover since my purchase and expected to continue to enjoy it for many years to come and was just informed by McGee Toyota that the frame is…
I purchased my beloved 2013 FJ Cruiser from Wellesley Toyota 6.5 years ago and have really enjoyed it. I have had it serviced religiously at McGee Toyota of Hanover since my purchase and expected to continue to enjoy it for many years to come and was just informed by McGee Toyota that the frame is severly rusted out throughout. My truck only has 158K miles on it and I expected this to last at least twice as long. This appears to be the same issue Toyota experienced with the Tundra and Tacoma with premature rusting on their vehicles due to a manufacturing issue. There are numerous complaints online about this issue and even a current class action lawsuit. I have alerted Toyota Corporate of this and they are not standing behind their product.
- Air bags
I had a car accident on Feb 10, 2025 and my air bag did not deploy
- Structure › Frame and members › Underbody shields
The contact owns a 2013 Toyota FJ Cruiser. Upon having the vehicle inspected by a State Inspector, the contact was informed that there was significant corrosion on the undercarriage of the vehicle. The contact took the vehicle to a dealer and was informed that the corrosion failure was a result of…
The contact owns a 2013 Toyota FJ Cruiser. Upon having the vehicle inspected by a State Inspector, the contact was informed that there was significant corrosion on the undercarriage of the vehicle. The contact took the vehicle to a dealer and was informed that the corrosion failure was a result of normal wear and tear. The contact was referred to an independent mechanic who specialized in vehicle undercoating to prevent further corrosion damage to the vehicle. Despite the vehicle being treated for the corrosion damage, the contact was recently informed that the corrosion damage had worsened, and that the vehicle was unsafe to drive. The manufacturer was notified of the failure; the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
- Suspension
I went down the road & hit a bump my car rocked a little so I stopped to check the lug nuts & see if anything was wrong. I did not see anything. So, I continued to go pick my friend up as I was driving down the freeway anytime I hit a bump the car rocked more the faster I went. So I slowed down &…
I went down the road & hit a bump my car rocked a little so I stopped to check the lug nuts & see if anything was wrong. I did not see anything. So, I continued to go pick my friend up as I was driving down the freeway anytime I hit a bump the car rocked more the faster I went. So I slowed down & watched traffic around me. Picked my friend up, went on the ramp and hit another bump and bam, my vehicle went so high up in the air my friend thought we were going to roll over. I immediately got off the freeway & there was a dealership right there. I asked if they could look at it & they wouldn't, they were too busy. I managed to baby it all the way back to my dealership. They said the control bar came away from the frame that was rotted. I called my insurance co. they said nothing they could do because of wear & tear. They did not view anything but pictures. I called claims & they said my VIN has no recalls that they won't do anything. They did not look at anything. I asked that they call my dealership to have them tell them how serious this could have been. They said my warranty was up in July of 2021. I had no letters to tell me this. I have only had it serviced at the dealership when it was due for service, nowhere else. I found out claims previously have been paid through a lawsuit on frames. Frames should last longer than this even in inclement weather. I also had it fluid filmed. Nobody will do anything & it's scary. Sad they want an accident before they look at things. I hope you can address this some way. Thank You.
- Structure › Body · Suspension
Frame rust. Gas tank strap rust. Undercarriage rusted.
- Structure › Body
Severely rusted & rotting frame. Diagnosed by Mike’s Automotive, Sturgeon Bay, Wi.
- Unknown or other
Severe frame, structural and fuel tank strap rust.
- Structure › Body
The frame on my vehicle is incredibly rusty. Upon further research, I've found that this is a chronic problem FJ Cruisers. Many frames have rusted to the point where there is structural damage thereby rendering the vehicle unsafe to drive. I know that Toyota issued a recall for Tacoma trucks for this very issue, and I would like to have a recall issued for the FJ as I'm incredibly concerned for my safety.
- Unknown or other
I purchased a used Toyota FJ Cruiser in June 2019 with 25,441 miles on it from Luv Toyota in Lakewood, NY. The car was purchased sight unseen with cash from a Toyota dealership and shipped to me in Sugar Land, TX. When the vehicle arrived it was covered in frame and total underbody rust. The…
I purchased a used Toyota FJ Cruiser in June 2019 with 25,441 miles on it from Luv Toyota in Lakewood, NY. The car was purchased sight unseen with cash from a Toyota dealership and shipped to me in Sugar Land, TX. When the vehicle arrived it was covered in frame and total underbody rust. The vehicle is completely unsafe to drive and I have driven it less than 1000 miles since it was purchased 2 years ago. After numerous attempts to receive a refund from Luv Toyota and Toyota Motors Corp I have given up. A 5 year old vehicle with less than 30,000 miles should not be completely rusted out. This is a complete fraudulent transaction. Toyota Corp does not stand by their vehicles or their franchise dealerships.
- Power train
From acceleration; between 30mph and 45mph my vehicle shudders and shakes. I believe the issue IS coming from the transmission and or differential of my vehicle.
- Air bags · Electrical system
Brought car into dealer last month for new horn as it was a weak volume and would not pass inspection in massachusetts. Was replaced. Worked for a week or two then ceased to completely function. Brought back in today and was told by dealer clock spring/spiral cable was corroding. Reminded of old recall on various past toyotas.
- Structure › Body
Excessive rust on frame, chassis, tie rod ends and all other metal parts, although car IS maintened properly, only 40K miles, garage parking, no off-road usage and no salt exposed.
- Structure › Body
The frame and gas tank straps and rear bumper are rusting to an unsafe condition. vehicle IS 2013 with only 66000miles. I am spending countless dollars yearly to prevent the rust and it isn't getting any better. Other vehicles that share the same frame have had recalls on the frame and this vehicle should also be included
- Fuel/propulsion system · Structure › Body · Suspension
Severe rust under carriage including fuel tank straps and suspension components. Number IS rusted and skid plates. Rust basically covering under vehicle. concerned about integrity during a crash
- Structure › Body
Frame rust, rear bumper rush, under carriage rust, front lower a-arm rust, differential rust.
- Air bags
TL* the contact owns a 2013 toyota FJ cruiser. While a passenger was seated in the front passenger seat, the air bag warning indicator failed to illuminate. The overweight passenger triggered the air bag sensor and caused it to fail. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
- Service brakes
December 17, 2014 I was enroute to work between 9:00-9:30 am. And as I am driving along hughey road approaching robinson street a cross road the light turned yellow, so I applied my brakes while going over the rail road tracks and I loss my brakes ending up in the intersection and my front end in…
December 17, 2014 I was enroute to work between 9:00-9:30 am. And as I am driving along hughey road approaching robinson street a cross road the light turned yellow, so I applied my brakes while going over the rail road tracks and I loss my brakes ending up in the intersection and my front end in the pedestrian walk way nearly running over two pedestirans, they were so close they could touch my truck. it was a three lane road and I was in the middle the two other cars were able to stop but I wasn't and kept going with my foot planted firmly on the brake. I could feel the grinding of my brake pedal like it was a computer thinking. I called the toyota custer care center and they gave me a case #[xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(B)(6). *tr
- Steering
In the 60-70 mph range the steering wheel shimmied back and forth as much as 1-2 inches. the vehicle feels unstable in this range. *tr
- Structure › Body · Visibility/wiper
When driving in snow conditions the windshield wipers build up amazing amounts of ice. I spoke with dealership and they claim it does that because of the angle of the windshield. I was having to pull over and stop to break the ice off my wipers because they stopped clearing the windshield and I…
When driving in snow conditions the windshield wipers build up amazing amounts of ice. I spoke with dealership and they claim it does that because of the angle of the windshield. I was having to pull over and stop to break the ice off my wipers because they stopped clearing the windshield and I would loose visibility. Also, the underside of the FJ cruiser builds up and collects ice like nothing I have ever seen. I am a over the road truck driver and have driven in all types and levels of bad weather, I have never seen ice build up like it does on the FJ cruiser.. The first time I thought it might have just been a fluke but it repeated the ice build up yesterday when it snowed again. *tr
- Steering · Suspension · Wheels
Vehicle has a shimmy or shaking as felt in the steering wheel at speeds of 45 mph or higher. This seems much more pronounced when driving on a curve than on a straight highway. have had the front tires balanced by the toyota dealer 3 times so far, and the balancing IS spot on (i watched them…
Vehicle has a shimmy or shaking as felt in the steering wheel at speeds of 45 mph or higher. This seems much more pronounced when driving on a curve than on a straight highway. have had the front tires balanced by the toyota dealer 3 times so far, and the balancing IS spot on (i watched them balance them), but shaking in the steering wheel still continues. The tires did not take excessive weights either. I have stock TRD wheels with bf goodrich 265-75/16 tires - which came with the 2013 team trails edition. I don't believe this IS a tire balancing problem, but something loose in the steering or suspension. *tr
- Electrical system › Wiring
Cpsc: i1330412a. 2013 toyota FJ cruiser. Consumer stated that rodents have been eating the wires under the hood of her vehicle. *Ln the consumer was informed the wires were made with some type of soy, that attracted the rodents and so far it has cost $800 in the past two months.
- Visibility/wiper
TL* the contact owns a 2013 toyota FJ cruiser. The contact stated that while driving approximately 60 mph, she noticed there was a blind spot on the rear passenger's side of the vehicle as she attempted to enter another lane. The vehicle was not taken to the dealer. the manufacturer was not made…
TL* the contact owns a 2013 toyota FJ cruiser. The contact stated that while driving approximately 60 mph, she noticed there was a blind spot on the rear passenger's side of the vehicle as she attempted to enter another lane. The vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage and current mileage was 250. The vin was not available.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11007455Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11007445The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11007444To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11007443Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11006161Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
- 11006151The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11006150To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
- 11006149Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11005153Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
- 11005149Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
- 11005122Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11005064Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
- 11003649The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003647To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003644Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 11003594The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
- 11003592To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
- 11003589Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
- 10253223This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
- 10251070OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.
- 10244115TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
- 10244113TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10238157TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
- 10227898TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10220174TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
- 10214323TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
- 10207946POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
- 10204571TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- 10203532TT: Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
- 10201400TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
- 10197494Technician Certification Requirements.
- 10197476Replacement vin plates.
- 10197473Product general information.
- 10197472Technician Certification Requirements.
- 10190460Toyota Safety Recall and Service Campaign - Technician Certification Requirements
- 10190453TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
- 10190450OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
- 10190449OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0044-16.
- 10188913TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- 10187241TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
Every Toyota FJ Cruiser model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.