2015 Volkswagen GTI
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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These records cover every 2015 Volkswagen GTI. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
6 recalls name the 2015 Volkswagen GTI. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside…
Risk and remedy
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may…
Risk and remedy
Risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Volkswagen Golf, Golf SportWagen, GTI, Audi A3 sedan and A3 Cabriolet vehicles. Due to a problem with the suction pump inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system.
Risk and remedy
Risk
As fuel accumulates in the EVAP system, it may leak out through the charcoal canister filter element. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will replace the suction pump, free of charge. The recall began November 2016. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298, Audi owners may contact Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 20Y6 and 20Y5. This recall has been fully superseded by recall 24V-110.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Golf, and GTI manufactured on February 17, 2014, to May 22, 2014, and Audi A3 manufactured on February 16, 2013, to April 23, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk and remedy
Risk
If the fuel pump fails, the vehicle will not start, or if the engine is running, it will stop and the vehicle will stall, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the vehicles and replace any affected fuel pumps, free of charge. The recall began on June 16, 2015. Owners may contact Volkswagen at 1-800-893-5298 or Audi at 1-800-253-2834.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Jetta vehicles manufactured March 28, 2014, to November 24, 2014, 2014-2015 Passat vehicles manufactured April 7, 2014, to November 18, 2014, 2015 Golf and GTI vehicles manufactured July 1, 2014, to November 20, 2014, and 2014-2015 Beetle and Beetle Convertible vehicles…
Risk and remedy
Risk
A fuel leak, in the presence of an ignition source, can result in a vehicle fire.
Remedy
Volkswagen will notify owners, and dealers will replace the fuel rails with new parts, free of charge. The recall began February 6, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24BL. Note: This recall expands and supersedes recall 14V-809 (Volkswagen recall number 24Bi) and only affects vehicles not previously repaired under that campaign.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Golf and GTI vehicles manufactured January 27, 2014, to May 12, 2014. In the affected vehicles, the stabilizer link fasteners may come loose and possibly interfere with the steering of the vehicle.
Risk and remedy
Risk
A loose stabilizer link may interfere with the vehicle's steering, requiring additional effort to control the vehicle, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the front stabilizer links, free of charge. The recall began in July 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 40K9/1W.
Owner complaints
97 complaints2 involved a crash1 involved a fire27 injuries
What owners report most
Latest complaints
- Unknown or other
Bought car recently and it came from the dealer with an exlamation point light, audible warning and message in the screen saying "ERROR: Service vehicle. Only leave vehicle in P position". i can also take my key out of the car when not in park. im pretty sure it is a microswitch or entire gear…
Bought car recently and it came from the dealer with an exlamation point light, audible warning and message in the screen saying "ERROR: Service vehicle. Only leave vehicle in P position". i can also take my key out of the car when not in park. im pretty sure it is a microswitch or entire gear shifter mechanism depending. It is the same thing that happened for Compliance Recall 37L5. copying and pasting info regarding 37L5. Compliance Recall 37L5 – Shift Lever Micro Switch What vehicles are included in Compliance Recall 37L5? Certain 2015-2018 model year Volkswagen Golf and Golf SportWagen vehicles. What is the concern for Compliance Recall 37L5? Over time, a build-up of silicate on the shift lever micro switch contacts can make it possible to remove the key from the ignition switch without the shift lever being in the "P" Park position. This makes the vehicle noncompliant with 49 CFR 571.114 Standard No. 114 Theft protection and rollaway prevention. If the ignition key is removed without the shift lever being in the "P" Park position, there is a risk that the vehicle may roll away, resulting in a crash that could injure people and damage property. What is the repair for Compliance Recall 37L5? When parts become available, dealers will install an additional switch and circuit board.The recall repair will be FREE. *** old, parts are probably out now When will the repair for Compliance Recall 37L5 be available? This recall repair is not yet available. *outdated, probably available already Are there any precautions I should take because my vehicle is part of Compliance Recall 37L5? Yes. If this condition is present in the vehicle, an audible warning sound and failure message may appear in the instrument cluster. If this happens, owners are advised to contact an authorized Volkswagen dealer immediately and make arrangements to have the vehicle serviced.
- Fuel/propulsion system
Recall service was performed on the fuel system. The vehicle was operating normally before the recall. Shortly after the recall service, the fuel gauge failed and became stuck at mid-level. Dealer refuses to cover the repair and claims it is unrelated, but the timing and failure of another fuel…
Recall service was performed on the fuel system. The vehicle was operating normally before the recall. Shortly after the recall service, the fuel gauge failed and became stuck at mid-level. Dealer refuses to cover the repair and claims it is unrelated, but the timing and failure of another fuel system component suggests otherwise. This presents a safety issue because the driver cannot determine fuel level or range and may impact other recalled vehicles and should be included in the repair of the fuel system. The recall that was performed on the vehicle was "Safety Recall 20UF - Suction Jet Pump". I believe the timing of the failure suggests that the recall work impacted the vehicle fuel system and I don't believe it's fair for customers following safety recalls to be punished and required to pay for further damages caused from a recall on the vehicle.
- Fuel/propulsion system
I purchased a vehicle from a dealer and there was an open recall for said vehicle. I was looking on the NHTSA.gov website and discovered a document mentioning that it is illegal for a dealership to sell a vehicle with an open & not fixed recall, prior to selling said vehicle. I am not entirely sure…
I purchased a vehicle from a dealer and there was an open recall for said vehicle. I was looking on the NHTSA.gov website and discovered a document mentioning that it is illegal for a dealership to sell a vehicle with an open & not fixed recall, prior to selling said vehicle. I am not entirely sure what this means for me and my vehicle but, I wanted to submit a claim just in case. Please contact me back if you require more information. I have scheduled a service at a certified Volkswagen dealership in my area to repair the suction jet pump recall for next Thursday (March 6) but, am afraid to drive the car until then as I started experiencing issues 2 days after the purchase of my GTI. Thank you.
- Unknown or other
The chrome trim frame on the manual gear shift cover cracks and flakes off, causing dangerous sharp edges that have cut the hands of multiple members of my family. Same as the issue causing VW Service Action 34J7/34L9 except for manual transmission vehicles. Dealership looked up my VIN and said no recall or Service Action was available even though they know it's a common issue.
- Air bags
The contact owned a 2015 Volkswagen GTI A7. The contact stated while driving at approximately 30 MPH, while accelerating from a stop the vehicle was involved in a front collision caused by loose gravel on the road. The contact stated she lost control and drove into a ditch that struck a concrete…
The contact owned a 2015 Volkswagen GTI A7. The contact stated while driving at approximately 30 MPH, while accelerating from a stop the vehicle was involved in a front collision caused by loose gravel on the road. The contact stated she lost control and drove into a ditch that struck a concrete culvert. The contact sustained minor injuries such as bruises on her elbows, knees, and head but did not require medical attention. The air bags did not deploy. The vehicle was towed to a tow lot which was then towed to the insurance lot for further investigation. A police report was filed. The insurance provider deemed the vehicle totaled and took it to a tow lot. Upon further investigation the contact related the failure to an unidentified recall however, the VIN was not included. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
- Unknown or other
Shift boot trim near storage compartment has a metal coating that starts to flake off and is razor sharp. This frequently cuts myself and my wife and is dangerous enough to have issued a recall but apparently it is only for automatics. This is odd since both Auto and Manual have a similar problem that seems to be widespread on forums across the web. Service Action Code: 34J7/34L9
- Fuel/propulsion system
On 8/1/2024 my housemate was driving this vehicle on the highway and another driver signaled to her that there was an issue with the vehicle. He put a white board outside of the drivers side window which said "gas is pouring out of the back of your car." There was no warning light to indicate that…
On 8/1/2024 my housemate was driving this vehicle on the highway and another driver signaled to her that there was an issue with the vehicle. He put a white board outside of the drivers side window which said "gas is pouring out of the back of your car." There was no warning light to indicate that something was wrong and no prior leaking. When she arrived at home the fuel tank was nearly empty and she informed me of the problem. I asked her when she had filled the tank and she said approximately 2 days ago and that prior to starting her short drive today had over half a tank of fuel. I took the car to the gas station to try to fill the tank. I was unable to fill the tank as the shut off mechanism kept triggered at the fuel pump. I was able to get less than half a tank of gas into the vehicle, so that I could drive is less than 5 miles to the mechanic. During this drive I lost approximately 1/4 of a tank of fuel. After an analysis of the vehicle they determined that fuel was leaking through the carbon canister. They identified this as an issue related to a recalled suction jet pump seal. I had my vehicle towed to the VW dealership in order to complete the repair. I was informed that at that time the repair for the recall was unavailable. Their review of the vehicle noted that the carbon canister had overflowed and leaked. This is a direct result of the suction pump seal failing. I requested both from the dealer and VW directly that this repair be covered under the recall and they stated that the language in the recall prevents them from covering the expense of my repair even though this damage is listed as a potential result of their recalled parts failure. VW put me & my loved one at risk. Driving a car that is leaking fuel is extremely dangerous and they have skirted their responsibility as a business by refusing to cover a repair that is a direct result of their recalled parts failure. I have filed a report w/ VW directly and the case number is 06376308.
- Fuel system, gasoline
The contact owns a 2015 Volkswagen GTI. The contact stated while driving at an undisclosed speed; there was an abnormal fuel odor inside the vehicle, and the contact became aware of a fuel leak. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number…
The contact owns a 2015 Volkswagen GTI. The contact stated while driving at an undisclosed speed; there was an abnormal fuel odor inside the vehicle, and the contact became aware of a fuel leak. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 118,000. VIN tool confirms parts not available.
- Engine · Fuel/propulsion system
Suction jet pump failed causing vehicle to have numerous issues and had to be repaired due to being unable to drive. Suction jet pump has a recall with no remedy. Repairs cost me $3369.39 and car was in the shop for 24 days while shop tried to locate recalled part from a distributor.
- Fuel system, gasoline
The contact owns a 2015 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable…
The contact owns a 2015 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Engine · Fuel system, gasoline
The contact owns a 2015 Volkswagen GTI. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was…
The contact owns a 2015 Volkswagen GTI. The contact stated that the check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was previously taken to the local dealer where it was diagnosed and the intake manifold, fuel injector, spark plugs, carbon block, and camshaft adjuster magnet were replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 107,630. VIN tool confirms parts not available.
- Unknown or other
My daughter was driving the car on [XXX] in Sealy, Texas, and the sunroof spontaneously shattered. The driver and passenger did not detect an impact that caused the glass to break. VW Care has refused to offer me financial assistance due to the fact the vehicle is out of warranty. The case…
My daughter was driving the car on [XXX] in Sealy, Texas, and the sunroof spontaneously shattered. The driver and passenger did not detect an impact that caused the glass to break. VW Care has refused to offer me financial assistance due to the fact the vehicle is out of warranty. The case number associated with my call to VW Care is [XXX]. However, I believe this is a very dangerous product defect that needs to be addressed, as were defective airbags in cars that have been out of warranty. The car only has 36,000 miles. This is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fuel system, gasoline
The contact owns a 2015 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact stated that while driving at approximately 40 MPH, she observed a strong fuel odor and gas leaking from under the passenger’s side rear of the vehicle.…
The contact owns a 2015 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The contact stated that while driving at approximately 40 MPH, she observed a strong fuel odor and gas leaking from under the passenger’s side rear of the vehicle. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000.
- Fuel system, gasoline
The contact owns a 2015 Volkswagen Golf GTI. The contact stated that upon parking the vehicle, he received a warning notification informing him that the vehicle was leaking fluids. After a visual inspection, the contact observed gasoline leaking from underneath the vehicle. No warning lights were…
The contact owns a 2015 Volkswagen Golf GTI. The contact stated that upon parking the vehicle, he received a warning notification informing him that the vehicle was leaking fluids. After a visual inspection, the contact observed gasoline leaking from underneath the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel tank suction pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 90,000.
- Engine · Fuel/propulsion system
This recall was issued in feb 2024 and there is still not a remedy available. Feb 14,2024 Manufacturer Recall Number20UF NHTSA Recall Number24V110 Recall StatusRecall Incomplete, remedy not yet available I am smelling gas in my car intermittently and this could be related to the recall. We need a remedy for this now. So I am issuing this complaint.
- Electrical system · Steering
The contact owns a 2015 Volkswagen GTI. The contact stated that upon shifting the vehicle into park, a message displayed reading "Please Place the Vehicle in Park," failing to recognize that the shifter was already in park. The contact also stated that the failure prevented the doors from being…
The contact owns a 2015 Volkswagen GTI. The contact stated that upon shifting the vehicle into park, a message displayed reading "Please Place the Vehicle in Park," failing to recognize that the shifter was already in park. The contact also stated that the failure prevented the doors from being locked manually or by using the key fob. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V464000 (Steering, Electrical System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.
- Fuel system, gasoline
The contact owns a 2015 Volkswagen GTI. The contact stated that after parking the vehicle, her husband exited the vehicle and noticed an abnormal odor. The contact's husband walked around to inspect the vehicle. The contact's husband noticed gasoline leaking from the rear of the vehicle. The…
The contact owns a 2015 Volkswagen GTI. The contact stated that after parking the vehicle, her husband exited the vehicle and noticed an abnormal odor. The contact's husband walked around to inspect the vehicle. The contact's husband noticed gasoline leaking from the rear of the vehicle. The contact stated that her husband noticed a trail of gasoline leading up to the vehicle. The vehicle was taken to a dealer. The vehicle was diagnosed with a fuel leak from an internal failure. The contact was informed that the charcoal canister and purge valve needed to be replaced, and the vapor side of the fueling system needed to be flushed. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 110,000.
- Fuel/propulsion system
Fuel leak in the passenger rear wheel well. Called local Volkswagen dealership and was told the suction pump was replaced in 2016 as the originals were known for having defects causing the same issues I am currently having. Replacement part seems to be defective as fuel is leaking onto the ground…
Fuel leak in the passenger rear wheel well. Called local Volkswagen dealership and was told the suction pump was replaced in 2016 as the originals were known for having defects causing the same issues I am currently having. Replacement part seems to be defective as fuel is leaking onto the ground and in the wheel well which is a hazard for the environment and potential danger as a fire hazard. The problem has been recent for me (within the past 2 days) reading online it has apparently been a persistent issue since 2015 with the same make and model of vehicles for the 2015 and 2016 models.
- Engine
Camshaft broken due deficiency on quality of the product, they have a recall of many cars but for casualty my car is not on the list, va don’t want to fix it and now I have to spend mor than 5500
- Engine
What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant leak from very known area which is the water pump. How was your safety or the safety of others put at risk? If leaks to much it can cause the car to run very hot and have to pull over. Has…
What component or system failed or malfunctioned, and is it available for inspection upon request? Coolant leak from very known area which is the water pump. How was your safety or the safety of others put at risk? If leaks to much it can cause the car to run very hot and have to pull over. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes most dealers do say it is a common problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
- Fuel/propulsion system
There have been several instances where I can’t fill gas tank. Check Fuel Tank Cover light comes on frequently along with the check engine light. I smell gas while warming up my car There have been several instance where fuel gage is going down extremely fast, not in line with how much gas I’m using.
- Fuel/propulsion system
Gasoline leaking through the Evap charcoal canister on my GTI 2015
- Fuel system, gasoline
The contact owns a 2015 Volkswagen GTI. The contact stated that while driving at various speeds, she smelled a strong gasoline odor inside of the vehicle intermittently. The contact stated while attempting to refuel at the gas station, the gas pump lever shut off at only a 1/2 gallon of fuel. The…
The contact owns a 2015 Volkswagen GTI. The contact stated that while driving at various speeds, she smelled a strong gasoline odor inside of the vehicle intermittently. The contact stated while attempting to refuel at the gas station, the gas pump lever shut off at only a 1/2 gallon of fuel. The contact drove to a second gas station and attempted to top off the tank however, the failure reoccurred. The contact was able to drive to her residence, where the vehicle remained parked for four days. The vehicle was then towed to an independent mechanic where it was diagnosed that the suction pump had failed and needed to be replaced. The vehicle was repaired. The contact later became aware of NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) which she associated with the failure. The dealer was not notified of the failure. The contact notified the manufacturer of the failure and inquired about reimbursement; however, the manufacturer informed the contact that the recall was previously completed on the vehicle in 2018 and the recall repair was one-time free of charge. The failure mileage was unknown.
- Engine · Fuel/propulsion system · Power train
Vehicle started to show intermittent coolant gauge fluctuation with simultaneous loss of cruise control function. The coolant gauge would show cold, then hot. After visiting a dealer, a coolant leak was identified from a crack in the Thermostat/Water Pump housing along with corrosion in the coolant…
Vehicle started to show intermittent coolant gauge fluctuation with simultaneous loss of cruise control function. The coolant gauge would show cold, then hot. After visiting a dealer, a coolant leak was identified from a crack in the Thermostat/Water Pump housing along with corrosion in the coolant bottle. In addition, the trunk latch failed, likely from a faulty windshield washer fluid valve leaking onto the electrical equipment. All parts were replaced. Within another 3 months the fuel pump failed and needed to be replaced. All parts were repaired at a Volkswagen Dealer. The overheating of the engine and failure of the fuel pump could have caused engine failure and the car to lose immediate power, causing a fire or crash. The faulty rear door latch could have caused the door to open while driving. All of these issues occurred without warning. Check engine light, EPC and disabled cruise control lights came on at the time of the problem. The vehicle also restricted the speed of the car and maximum RPMs allowed.
- Engine
There is an issue with the thermostat housing that causes coolant to leak out. This can cause the water pump to fail or if enough of the coolant leaks it can cause the engine to over heat and fail. The Thermostat housing is totally sealed so this is a manufacture defect that happens on the make of…
There is an issue with the thermostat housing that causes coolant to leak out. This can cause the water pump to fail or if enough of the coolant leaks it can cause the engine to over heat and fail. The Thermostat housing is totally sealed so this is a manufacture defect that happens on the make of my car and should have a recall on the part. There were no warning lights or indicators to let me know of this issue. I brought the car in to my local Volkswagen dealer (dealer of purchase of the car) for another recall to be serviced and I was informed of this issue and need to have it fixed or risk having major issues with the car. I checked online and found MANY other car owners with this same issue so it seems to be systematic and a failure in the part in question.
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Fuel Leak due to Suction Jet Pump Failure within Fuel Tank (Remedy Effectiveness of Recall 16V647)
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a…
On December 12, 2023, the Office of Defects Investigations (ODI) opened RQ23-007 to investigate the remedy repair effectiveness and scope of Volkswagen (VW) recall 16V-647. Recall 16V-647 was issued on September 2, 2016, for a defective suction jet pump (SJP) inside the fuel tank. Failure of the SJP could lead to a fuel leak from the vehicle. This recall covered certain model year (MY) 2015-2016 Volkswagen Golf and Audi A3 passenger car vehicles. The recall remedy repair replaced SJP Version 1.0 with an improved version, Version 1.1. The SJP is designed to purge fuel from the evaporative emissions (EVAP) system. VW’s recall filing stated the SJP may have been damaged during assembly, which could potentially allow fuel to flow directly into the EVAP system. Over time, the fuel could accumulate in, and cause a leak from, the charcoal canister filter element. ODI received consumer complaints of SJP failure leading to a fuel leak, refueling spit back, refueling shutoff, and/or fuel odor in vehicles previously repaired under recall 16V-647. Additional complaints alleging SJP failure leading to the previously stated outcomes were received in vehicles outside the scope of recall 16V-647, including MY 2016-2020 VW Golf and Audi A3 vehicles. VW issued recall 24V-110 on February 14, 2024, to address issues with SJPs Versions 1.0 and 1.1. The recall remedy replaces the SJP Version 1.0 or 1.1 with an improved version, Version 2.0. Recall 24V-110 covers certain MY 2015-2020 VW Golf (including Golf GTI), 2015-2020 Audi A3, and 2019-2020 VW Jetta GLI vehicles, including vehicle previously repaired under 16V-647. Vehicle owners were notified of this recall in April 2024 and VW’s projected date for owner notification of recall remedy availability is August 2024. In view of the recall being conducted by VW, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011371This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
- 11010024Lack of paint under roof
- 11010022Engine Oil Standards
- 11010021Additional reporting
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008861Fluid requirements
- 11008860Manual transmission noise diagnosing
- 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
- 11008857How to perform the engine oil consumption measurement
- 11008856Checking Engine Oil and correctly reading dip stick
- 11008853How to manage software versions using VW diagnostic Tool
- 11008852Recommended Gasoline Quality
- 11008851Engine Misfire Diagnostic Aid
- 11008850Fuel additive to help with misfire faults
- 11008846Wind & Water Leak Checking
- 11007398Battery testing
- 11007393Engine Oil Standards
- 11005825Engine oil quality standards
- 11005823KESSY Key adaptation
- 11005820Engine Assembly Tip
- 11005819Engine Replacement Tip
- 11002875Engine oil quality standards
- 11001508Engine oil quality standards
- 10253481Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
- 10253477Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
- 10253474This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- 10253473Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
- 10253465Wheel Replacement Claim Coding and Parts Return Instructions
- 10253464Wheel Replacement Claim Coding and Parts Return Instructions
- 10253262VW Engine oil quality standards
- 10253215Exterior Lights, Moisture Accumulation
- 10253201Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
- 10253198Infotainment Worksheet (U.S. Only)
- 10253193Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
- 10253192Infotainment Worksheet (U.S. Only)
- 10252942Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
- 10252939Immobilizer Key/Key Remote Adaptation Test Plan
- 10252924Rear Washer Jet Leaks / Drips After Use
- 10252923Wiper Blades
- 10252917Entertainment Center MDI Cables
Every Volkswagen GTI model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.