2019 Volkswagen Passat
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Volkswagen › Passat › 2019
These records cover every 2019 Volkswagen Passat. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
1 recall names the 2019 Volkswagen Passat. Newest first.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective…
Risk and remedy
Risk
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
Owner complaints
12 complaints
What owners report most
Latest complaints
- Service brakes
Brake issues that consist of brakes not engaging immediately as I press the brake pedal. Brake pedal also doesn't return as fast as my foot lets off of it. It could be inspected upon request. If the brakes dont engage immediately then there is a potential for an accident if I need to brake at a moments notice. Yes the problem has been confirmed. No it hasn't been inspected. No there isn't a warning.
- Fuel system, gasoline › Fuel injection system
The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced…
The contact owns a 2019 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and then lost motive power. The contact pushed the vehicle to an independent mechanic who diagnosed that the fuel injector needed to be replaced. The mechanic replaced the fuel injector. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 40,000.
- Electrical system · Forward collision avoidance · Service brakes
TL* the contact owns a 2019 volkswagen passat. The contact stated that while driving at various speeds, the collision avoidance system independently activated causing the vehicle to abruptly stop even though there were no vehicles or objects nearby. The vehicle was taken to the local dealer…
TL* the contact owns a 2019 volkswagen passat. The contact stated that while driving at various speeds, the collision avoidance system independently activated causing the vehicle to abruptly stop even though there were no vehicles or objects nearby. The vehicle was taken to the local dealer fairfield VW located at 5071 lycoming mall dr, montoursville, pa 17754 however, the cause of the failure was not determined. Additionally, on several occasions the vehicle would not start when pushing the start/stop button and the message "no key detected" was sometimes displayed. The cause of the failure was not determined. The failure mileage was 15,000.
- Engine · Fuel/propulsion system
TL* the contact owns a 2019 volkswagen passat. The contact stated while driving at various speeds, the vehicle idled with the epc light and the check engine warning light illuminated. Additionally, the vehicle was belabored while shifting gears and at low speeds. There was an abnormal sound coming…
TL* the contact owns a 2019 volkswagen passat. The contact stated while driving at various speeds, the vehicle idled with the epc light and the check engine warning light illuminated. Additionally, the vehicle was belabored while shifting gears and at low speeds. There was an abnormal sound coming from the engine. The vehicle was taken to the dealer (heritage volkswagen catonsville 6624 baltimore national pike, baltimore, md 21228) for diagnosis and repairs. The contact was informed that the fuel pump module and fuel injectors needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure but offered no assistance or resolution. The approximate failure mileage was 6,000. *Tp
- Electrical system · Engine · Unknown or other
Vehicle was sold with remote start feature. dealer and salesman knew the remote start did not work. this was a selling point on the car. they keep putting off fixing the issue with the car.
- Electrical system
When the vehicle IS off, the factory remote start does not function. The car will turn over, but immediately die. VW has known about this since late 2018, but has not done anything to fix the issue. I purchased my vehicle in june of 2019, and the vehicle was sold to me without the dealership…
When the vehicle IS off, the factory remote start does not function. The car will turn over, but immediately die. VW has known about this since late 2018, but has not done anything to fix the issue. I purchased my vehicle in june of 2019, and the vehicle was sold to me without the dealership letting me know the remote start would not work. I had to find out myself on a cold morning. I even called to let them know what was going on and they had me bring it in even though they already knew there was an issue. How can VW get away with selling a feature on a vehicle that does not work a year after they are aware of it?
- Power train
When the vehicle IS at slower speeds, it IS constantly shifting to try and save on fuel. This results in the vehicle not providing a consistent ride. The noise when it shifts IS very loud and can sometimes be felt through a jerking motion. Bringing the vehicle in to the dealership resulted in them…
When the vehicle IS at slower speeds, it IS constantly shifting to try and save on fuel. This results in the vehicle not providing a consistent ride. The noise when it shifts IS very loud and can sometimes be felt through a jerking motion. Bringing the vehicle in to the dealership resulted in them saying they know it's an issue and hopefully VW comes out with a software fix. It's not comforting knowing that the dealership knows there's an issue and nothing IS being done.
- Seats
On 11/10/2019 while driving I constantly felt burning sensation on my right thigh while on the highway at speeds around 70 miles. The next day on 11/11/2019 with the family and kids my right thigh started feeling like its burning. Subsequently we started smelling something burn and switched off all…
On 11/10/2019 while driving I constantly felt burning sensation on my right thigh while on the highway at speeds around 70 miles. The next day on 11/11/2019 with the family and kids my right thigh started feeling like its burning. Subsequently we started smelling something burn and switched off all heat and heated seats and drove back home with out any heat in 15 f . On arrival we noticed that the heated seat got so hot that it burnt a hole in the driver car seat and melted the leather . we all got extremely scared of a possible fire in the car and could had got injured or stranded on a very cold day. There are 100'S of similar issues posted online but I am not sure why this IS not being fixed. If the cloths fire catches on and we are on a freeway at a high speed then my family's life could be endangered if I loose control because of this burn. The car IS 2019 january VW passat bought from VW and IS almost brand new . I have taken a dealer appointment and will be visiting on 11/16/2019 to get this checked and probably fixed. But should I trust that this wont happen again ?
- Power train · Steering
Car hesitates erratically and unpredictably when accelerating most noticeably from a dead stop, and at slow speeds while turning. Attempting to accelerate from a stop to cross a street in busy traffic the car will just sit unresponsive for seconds and barely accelerate and then unpredictably…
Car hesitates erratically and unpredictably when accelerating most noticeably from a dead stop, and at slow speeds while turning. Attempting to accelerate from a stop to cross a street in busy traffic the car will just sit unresponsive for seconds and barely accelerate and then unpredictably accelerate. due to the vehicle being the r-line, it drifts all over the road. I have had 4 wheel alignments on the car with only 6400 miles on it.
- Visibility/wiper
Windshield began cracking in the middle from passenger side toward driver side. No rock or other debris hit windshield. it IS a continuous crack that IS a fine link crack that continues to spread.
- Electrical system
Speedometer reads 2 mph lower than actual speed at 70 mph as measured by radar instruments on road and my gps which reads the same as the radar. I also am drinking a loaner vehicle of the same make and model and reads 1 mph slower at 70 mph. also have had many problems with the vehicle air…
Speedometer reads 2 mph lower than actual speed at 70 mph as measured by radar instruments on road and my gps which reads the same as the radar. I also am drinking a loaner vehicle of the same make and model and reads 1 mph slower at 70 mph. also have had many problems with the vehicle air conditioning. they also lied about the fuel economy posted on the windshield. it IS consistently lower than the mileage listed both for city, highway, and average. this IS also true on the loaner vehicle. almost like the diesel emissions problem they had with my 2015 passat!
- Service brakes
Normal heel toe relationship between gas pedal and brake impossible. While driving, I went to step on brake. Position of pedal way ahead of gas pedal. Result I was pushing down on fire wall. When I tried to step on brake, my foot was trapped behind the brake pedal.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011377This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
- 11011374HVAC duct cleaning and deodorizing
- 11010024Lack of paint under roof
- 11010022Engine Oil Standards
- 11010021Additional reporting
- 11010011Vehicle Concerns Before Recall Repair Available
- 11008866Inspecting sensors for damage
- 11008861Fluid requirements
- 11008860Manual transmission noise diagnosing
- 11008858A list of engine oil that meet Volkswagen Engine Oil Standards
- 11008857How to perform the engine oil consumption measurement
- 11008856Checking Engine Oil and correctly reading dip stick
- 11008853How to manage software versions using VW diagnostic Tool
- 11008852Recommended Gasoline Quality
- 11008851Engine Misfire Diagnostic Aid
- 11008850Fuel additive to help with misfire faults
- 11008846Wind & Water Leak Checking
- 11007398Battery testing
- 11007393Engine Oil Standards
- 11005825Engine oil quality standards
- 11005820Engine Assembly Tip
- 11005819Engine Replacement Tip
- 11005818Engine No Start, ECM shorted due to incorrect battery removal
- 11002875Engine oil quality standards
- 11001522These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001508Engine oil quality standards
- 11001503Forigen objects inside seat belt buckle
- 11001494These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 10253481Carefree Maintenance and VW Care Maintenance Plans Interim AdBlue Refills -? Diesel Engines Model Year 2015 and Newer
- 10253477Volkswagen Carefree Maintenance Program ? Diesel Engines Model Year 2015 and Newer
- 10253474This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines.
- 10253262VW Engine oil quality standards
- 10253192Infotainment Worksheet (U.S. Only)
- 10251674Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
- 10250798VW Engine oil quality standards
- 10250766Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
- 10249418VW Engine oil quality standards
- 10249414A/C Compressor leak diagnosis
- 10249138Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
- 10249136Addressing Cybersecurity or Vehicle Hack concerns
Every Volkswagen Passat model year
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