Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Risk
Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.
Remedy
Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.
Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.
Risk and remedy
Risk
An unexpected engine shutdown increases the risk of a crash.
Remedy
Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR16-86.
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
10219421Engine Control Module (EMS) Software (MSW) Information August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
10219302Part information for AMT input shaft repair kits and the shim kit that is required for repair.
10217315STORAGE AND STARTUP GUIDELINES : part number updates
10212892Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
10212891VIDA QR Scanner Mobile App
10203701EMERGENCY WINDOW GASKET REPLACEMENT Revision: A Application box VIN updated
10203167Volvo Chassis 2008 And Up LED Headlight Conversion Programming Procedure
10188249Introducing a new engine coolant into prevost service center network
10180590FRONT PANEL, CENTRAL REINFORCEMENT INSTALLATION Revision A Material: Coolant was 20358716, is 685241.
10179432STORAGE AND STARTUP GUIDELINES Revision: B Parts added to Suggested Material 08-10-2020
10179431Front panel, central reinforcement installation
10177806Air Purifier installation to HVAC unit
10176986STORAGE AND STARTUP GUIDELINES Revision: A 21516229 replaced by 23381562 20523393 replaced by 21454749 800383 removed 611471 replaced by 611360 70376808 replaced by 21036050 21396642 replaced by 20967831
10174686Storage and startup guidelines
10169551This instruction sheet explains how to install seatbelt cutter in the driver's area.
10096358On the vehicles affected by this bulletin, the equipment used to tighten the wheel lugs in a visit to one of our service center between november 2014 and june 2015, was found to be out of specification, possibly delivering a torque value inferior to the specified 670 nm (494 ft-lb). Please verify and correct as necessary the wheel lug torque on the concerned vehicles, or bring the vehicle at a prevost service center for verification at your earliest convenience.
Every Volvo Bus 9700 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.