Recalls › 20V072000

NHTSA recall 20V072000

Suspension › Rear

Ford Flex and 2 more

Reported Feb 10, 2020211,207 vehicles affectedFord Motor CompanyMaker’s number 20S04Built Sep 12, 2011 – Jun 1, 2017

The defect

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

The risk

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

The remedy

Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Official recall at NHTSA ↗

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Vehicles in this recall

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.