Recalls › 21V235000

NHTSA recall 21V235000

Electrical system › Instrument cluster/panel

Freightliner Sprinter 1500 and 7 more

Reported Apr 5, 20211,285 vehicles affectedDaimler Vans USA, LLCMaker’s number VS3DISPKI

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

The risk

A display that is too bright can hinder the driver's vision, increasing the risk of a crash.

The remedy

DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.

Official recall at NHTSA ↗

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Vehicles in this recall

Freightliner Sprinter 1500
20192020
Freightliner Sprinter 2500
20192020
Freightliner Sprinter 3500
20192020
Freightliner Sprinter 4500
20192020
Mercedes-Benz Sprinter 1500
20192020
Mercedes-Benz Sprinter 2500
20192020
Mercedes-Benz Sprinter 3500
20192020
Mercedes-Benz Sprinter 4500
20192020

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.