2016 Cadillac Escalade Esv
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Escalade Esv › 2016
These records cover every 2016 Cadillac Escalade Esv. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
3 recalls name the 2016 Cadillac Escalade Esv. Newest first.
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL…
Risk and remedy
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and…
Risk and remedy
Risk
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Risk and remedy
Risk
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Owner complaints
15 complaints2 involved a crash2 injuries
What owners report most
Latest complaints
- Suspension
The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the vehicle and the vehicle was vibrating abnormally. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
- Suspension
The contact owns a 2016 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure recurred. The contact stated that while driving at…
The contact owns a 2016 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound worsened and the battery drained immediately. The vehicle was towed to a second dealer Penske Buick GMC Of Cerritos (18400 Studebaker Rd, Cerritos, CA 90703) who informed the contact that the vehicle experienced suspension failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,200.
- Suspension › Front › Control arm › Upper arm
The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and the dealer stated that the passenger's side rear…
The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and the dealer stated that the passenger's side rear upper control arms had separated from the vehicle and that the vehicle was not included in NHTSA Campaign Number: 16V256000 (Suspension). The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 71,695.
- Suspension · Unknown or other · Wheels
06/14/2019 I was driving my cadillac to escalate esv traveling from baltimore to washington dc 95 south band. 12:04 pm my vehicle flip over. I almost lost my life. after the accident, I inspected the vehicle. I found that left the rear wheel of the car; come out of the vehicle. Wheel locks and axle bar of the tire cut off and broken. This caused flipping of the vehicle.
- Service brakes
Vacuum pump deterioration or failure caused reduced stopping of vehicle. Backed up vehicle in driveway and could not stop until I pumped brake petal several times. And finally stopped. Placed vehicle in neutral and set hand brake. I checked accelerator and stop petals for obstruction and found…
Vacuum pump deterioration or failure caused reduced stopping of vehicle. Backed up vehicle in driveway and could not stop until I pumped brake petal several times. And finally stopped. Placed vehicle in neutral and set hand brake. I checked accelerator and stop petals for obstruction and found none. Placed vehicle in drive and slowly moved forward. Applied brakes about ten foot from wall and vehicle struct brick wall between garages. Could not stop vehicle with the brake applied. Damage to garage $14,940 and vehicle $4,984.
- Power train
The transmission has multiple malfunctions. delayed shifts, hard shifts both when shifting up or down, very large clunk or hard shift when going from 2ND to first. very unpleasant transmission and multiple ways. dealer keeps telling me that the transmission IS adaptive to the driver and it needs to learn habits. I have had the vehicle for over a year. sounds like a cop out to me. not very happy with gm!
- Suspension
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- Power train
Transmission started slipping at 50K miles. since I am in the transportation service industry, I know many people that have transmission issues on escalades.
- Power train · Suspension · Unknown or other
Shudder / vibration between 45 - 65 mph. Cause was torque converter. 85 - 90% of vibration was mitigated. Continue to have steady vibrations 65 -70mph and above. Dealer also installed new tires / wheels and I have had a road force balance.
- Power train
From a cold start, when taking vehicle out of park and into reverse, the vehicle will surge or buck prior to applying the accelerator. This happens about 1/4 of the drive time. when accelerating and then coming to a coast and back to accelerating, the car will buck. this happens about 1/2 of the…
From a cold start, when taking vehicle out of park and into reverse, the vehicle will surge or buck prior to applying the accelerator. This happens about 1/4 of the drive time. when accelerating and then coming to a coast and back to accelerating, the car will buck. this happens about 1/2 of the drive time. From a cold start, reverse, drive, accelerate to 1MPH while making a slight right turn out of my driveway, the vehicle bucks. this happens about 3/4 of the drive time.
- Electrical system
TL* the contact owns a 2016 cadillac escalade esv. The contact stated that the front and rear collision sensors provided incorrect information. The contact stated that false warnings provided by the sensors signaled an imminent crash when there were no vehicles in close proximity. The vehicle was…
TL* the contact owns a 2016 cadillac escalade esv. The contact stated that the front and rear collision sensors provided incorrect information. The contact stated that false warnings provided by the sensors signaled an imminent crash when there were no vehicles in close proximity. The vehicle was taken to fremont cadillac (5939 auto mall pkwy, fremont, ca 94538, (510) 686-8969) where it was diagnosed that the sensors needed to be re-calibrated and the wiring harness needed to be replaced. The vehicle was repaired three times, but the failure recurred. The manufacturer was notified of the failures. The approximate failure mileage was 15,462.
- Suspension
Front right and left upper control arms are bad and eating my tires from inside. I went to get my alignment done but my mechanic told me the front right and left upper control arms are bad and he can not do the alignment and then I went to the cadillac dealership but they said everything IS good…
Front right and left upper control arms are bad and eating my tires from inside. I went to get my alignment done but my mechanic told me the front right and left upper control arms are bad and he can not do the alignment and then I went to the cadillac dealership but they said everything IS good because on that time I already had 49,540 miles on the vehicle and they are waiting for the 50000 miles so they can tell me you are out of warranty and you have to pay for that.
- Electrical system
TL* the contact owns a 2016 cadillac escalade esv. Several times, while driving various speeds, the instrument cluster failed. The vehicle was taken to harrys on the hill (819 patton ave, asheville, nc 28806, (828) 252-3821) to be diagnosed, but the mechanic was unable to duplicate the failure. The…
TL* the contact owns a 2016 cadillac escalade esv. Several times, while driving various speeds, the instrument cluster failed. The vehicle was taken to harrys on the hill (819 patton ave, asheville, nc 28806, (828) 252-3821) to be diagnosed, but the mechanic was unable to duplicate the failure. The contact stated that the failure was intermittent. The contact stated that the failure began after a module behind the dashboard was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
- Unknown or other
Almost every vehicle that has a key fob will shift into park and shutoff the engine if you are stopped and press the engine stop button. my car does not and I have exited my car on 3 occasions thinking it was shut off (engine IS too quiet) and my car started driving away with no one at the…
Almost every vehicle that has a key fob will shift into park and shutoff the engine if you are stopped and press the engine stop button. my car does not and I have exited my car on 3 occasions thinking it was shut off (engine IS too quiet) and my car started driving away with no one at the wheel. the worst time IS when I pulled over to help a stranded motorist and my car took off across a busy intersection - luckily another motorist got out of their car and stopped my car - averting a massive accident. this IS a death machine waiting for a victim. gm please correct this.
- Electrical system · Power train
The gears shift abruptly. When taking off the gears will shift hard that it feels as if something heavy IS dropping in the engine. Took vehicle to dealership three times with same problem. Tomorrow will be fourth time with same abrupt shifting problem for a total of 4 times. After dealership tries…
The gears shift abruptly. When taking off the gears will shift hard that it feels as if something heavy IS dropping in the engine. Took vehicle to dealership three times with same problem. Tomorrow will be fourth time with same abrupt shifting problem for a total of 4 times. After dealership tries to fix it it operates well for about two to three months and then the problem starts again. Also, the vehicle has lost all power twice now, battery dead, dead, dead. When attempting to turn on the lights blink quickly, multiple times but it does not have enough power to turn on. This escalade was 94,000 total and it IS not a quality vehicle! Rough ride with transmission kicking in so rough!!!
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Brake Vacuum Pump Failure
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado…
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011782This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011444This Preliminary information communicates to the dealer a process for accessing the procedure to add attachments to a GM technical assistance case using the dealer case management tool.
- 11011420This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the dealer contacts TAC.
- 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011119This Preliminary information communicates to dealers GM is working on a solution for outdated Apps
- 11010576This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- 11010545This service bulletin provides information on key code security rules and information on GM keycode look-up applications (U.S).
- 11010495This bulletin provides information on Warranty Administration Required Operating Procedures - 8 Points (U.S. Only).
- 11010491This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- 11010490This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11010488This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
- 11010421This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- 11009764This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 11009756This bulletin provides information on Policies Applicable to All U.S. Dealers for Engine and Transmission Assembly Replacement Under Warranty, Policy or Customer Enthusiasm and information on Submission of Warranty Transaction in Global Warranty Management.
- 11009532This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009170This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
- 11009156This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11009039This warranty administration bulletin provides policy information, proper labor operation selection and causal part identification for warranty transactions (U.S. Only).
- 11009037This service bulletin provides information on Enhancing Field Product Reports with Digital Pictures.
- 11008986This Preliminary information communicatesdirection and examples when diagnosing multiple DTCs, one of which includes U**** Byte 71 DTC.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11008906This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
- 11008898The bulletin provides direction on how to locate the Temporary Service Part (TSP) form in GlobalConnect.
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007744This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007743This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 11007721This service bulletin provides information on AGM batteries that require less frequent charging in storage.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007196This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- 11007155This informational bulletin advises the technician that the engine and related parts will be debited if found that the tech did not properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged by the tech.
- 11007121This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
Every Cadillac Escalade Esv model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.