2023 Cadillac Escalade Esv
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Cadillac › Escalade Esv › 2023
These records cover every 2023 Cadillac Escalade Esv. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
4 recalls name the 2023 Cadillac Escalade Esv. Newest first.
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Risk and remedy
Risk
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with…
Risk and remedy
Risk
Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy
The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N242447990.
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
Risk and remedy
Risk
A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.
Remedy
Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to…
Risk and remedy
Risk
DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy
The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.
Owner complaints
92 complaints3 involved a crash
What owners report most
Latest complaints
- Electrical system · Engine · Steering
Since May 24, 2026, my 2023 Cadillac Escalade ESV has repeatedly experienced reduced engine power, check-engine warnings, multiple dashboard alerts and loss of propulsion. During one incident, the motor stopped responding, the vehicle lost power and came to a complete stop in the middle of a public…
Since May 24, 2026, my 2023 Cadillac Escalade ESV has repeatedly experienced reduced engine power, check-engine warnings, multiple dashboard alerts and loss of propulsion. During one incident, the motor stopped responding, the vehicle lost power and came to a complete stop in the middle of a public roadway. This exposed me and surrounding motorists to a serious collision risk. Whether the shutdown resulted from an internal engine failure or an electrical/control-system malfunction remains UNKNOWN. OnStar documented recurring warnings and fault codes, including engine/transmission communication faults. The same condition returned after multiple dealership visits and repair attempts, including module resets/reprogramming. At times the check-engine light was no longer illuminated upon arrival, but the dangerous symptoms and OnStar reports had already occurred. An authorized Cadillac dealership blamed alleged aftermarket alarm/tracking equipment and proposed charging approximately $1,900 to remove it. I paid $250 for an independent inspection, which found no such aftermarket equipment and identified the questioned component as a genuine GM part. This incorrect diagnosis delayed meaningful investigation. GM escalated the matter to a specialized field engineer at Braman Cadillac. I was informed that the senior engineer could not identify the cause and requested another engineer. The promised follow-up inspection was still pending nearly three weeks later. Despite repeated visits and manufacturer involvement, no confirmed root cause or permanent repair has been provided. GM did not arrange towing for the latest return. I drove the malfunctioning vehicle in the emergency lane everyt time because it could not be trusted to maintain normal operation. The vehicle remains at the dealership and is available for inspection. I request investigation of the recurring shutdown/loss-of-propulsion safety defect and the unsuccessful diagnostic and repair history.
- Forward collision avoidance › Adaptive cruise control · Service brakes · Vehicle speed control
My 2023 Cadillac Escalade ESV brakes on its own when Super Cruise is on. This happens in normal highway traffic with no vehicle, object or hazard in my path. The braking is sudden and hard. A vehicle behind me could hit me. On several occasions, a vehicle behind me had to brake hard / swerve to…
My 2023 Cadillac Escalade ESV brakes on its own when Super Cruise is on. This happens in normal highway traffic with no vehicle, object or hazard in my path. The braking is sudden and hard. A vehicle behind me could hit me. On several occasions, a vehicle behind me had to brake hard / swerve to avoid a collision. I have a few cases captured on camera. The problem is intermittent. It first happened at about 15K miles in April 2025. Since then it has happened several times. I took the vehicle to nearby dealers 5-6 times for this issue. Each time the dealer said that they could not duplicate the problem, even after leaving there for several days, and they did no repair. The problem continues.
- Electrical system · Engine · Service brakes
On September 24, 2024, my 2023 Cadillac Escalade ESV stalled while I was driving in traffic and would not restart. I was unable to proceed normally at a green light, creating a risk of a rear-end or other collision. I have video footage of the vehicle unable to proceed. The authorized dealership…
On September 24, 2024, my 2023 Cadillac Escalade ESV stalled while I was driving in traffic and would not restart. I was unable to proceed normally at a green light, creating a risk of a rear-end or other collision. I have video footage of the vehicle unable to proceed. The authorized dealership documented a no-crank/no-start condition and found the engine assembly was seized. The engine assembly was replaced under warranty. Following the September 24 engine failure, the vehicle remained at the dealership through October 31, 2024 while the engine assembly was replaced under warranty. Earlier that same day, the dealership completed serial-data gateway module reprogramming and brake-system control-module programming related to brake-fluid leak detection. This is included as a factual chronology; I do not know whether that work was related to the engine seizure. Separately, on July 30, 2024, I received a “Replace Brake Pads” warning and heard grinding. The dealer found the driver-side front brake pads metal-on-metal and the wear sensor damaged. The dealer replaced the front brake pads, rotors, and wear sensor, and performed a brake-fluid exchange. These are separate, documented engine, brake, and electrical-system safety concerns. Dealer repair records and supporting video footage are available for review.
- Engine
I am filing this safety complaint regarding a critical, unresolved mechanical defect in my 2023 Cadillac Escalade ESV (approx. 80,000 miles). The dealership (Earnhardt Chandler Cadillac) notified me that my vehicle required an engine replacement under a recall/warranty service. Following their…
I am filing this safety complaint regarding a critical, unresolved mechanical defect in my 2023 Cadillac Escalade ESV (approx. 80,000 miles). The dealership (Earnhardt Chandler Cadillac) notified me that my vehicle required an engine replacement under a recall/warranty service. Following their service, a brand-new replacement engine was installed. However, immediately after the replacement, the new engine developed a loud metallic knock upon cold starts, indicating severe internal mechanical failure, defective components, or improper assembly. Despite recognizing this critical defect, the dealership and General Motors failed to rectify it. Most dangerously, they recently delivered the vehicle back to my residence, claiming it was "fine," while the engine continues to exhibit the exact same loud metallic knocking noise. Operating a vehicle with a severely defective, knocking replacement engine poses a high risk of catastrophic engine failure, sudden loss of power while driving, and potential highway accidents, endangering my safety and the safety of other motorists. I request that NHTSA investigate this pattern of defective replacement engines and faulty dealership repairs to prevent severe safety hazards on public roads. p.s. I have all email communications and video recordings of this issue.
- Engine
My 2023 Cadillac Escalade ESV, equipped with the 6.2L V8 engine, developed an abnormal engine knocking/clicking noise despite previously receiving the remedy for GM engine safety recall N252494000, NHTSA campaign 25V274. On August 21, 2025, at 37,437 miles, Costa Mesa GMC Cadillac performed the…
My 2023 Cadillac Escalade ESV, equipped with the 6.2L V8 engine, developed an abnormal engine knocking/clicking noise despite previously receiving the remedy for GM engine safety recall N252494000, NHTSA campaign 25V274. On August 21, 2025, at 37,437 miles, Costa Mesa GMC Cadillac performed the recall inspection. The repair invoice states that the engine passed the PicoScope inspection and that the dealer changed the oil and filter and installed a new oil-fill cap. On September 16, 2026, at approximately 49,000 miles, I first noticed an unusual engine noise while driving through a store parking lot. After returning home, I observed a clicking/knocking noise at approximately 1,500–2,000 RPM. On September 17, I brought the vehicle to Costa Mesa GMC Cadillac at 49,093 miles. Repair order 61438 documents an engine knock during acceleration. Approximately two hours after drop-off, the service adviser informed me that GM had authorized replacement of the engine. As of September 24, 2026, the vehicle has remained at the dealership for one week and is awaiting a replacement engine. The vehicle is available at the dealership for inspection, subject to coordination with the dealer. Whether the original engine will be retained and available for inspection after replacement is UNKNOWN. My safety concern is the potential for engine failure and sudden loss of propulsion while driving, which could increase the risk of a collision. The recall notice specifically identified this risk. I am reporting the abnormal engine noise and dealer-reported need for replacement; whether the engine had reached the point of imminent seizure or loss of propulsion is UNKNOWN. The dealer evaluated the vehicle and reported GM’s replacement authorization. The exact internal component failure and root cause are UNKNOWN because I have not received the final diagnostic or repair report. Whether a GM representative separately inspected the engine, rather than reviewing the dealer’s findings, is UNKNOW
- Fuel/propulsion system · Power train · Suspension
About 11pm Driving 70 on freeway started feeling pull back and then started to hear a knock noise. So turned down the music and the knock noise was getting louder as I was driving so I went to the right lane as I went to the right lane I felt like the car was pulling back and slowing down even as I…
About 11pm Driving 70 on freeway started feeling pull back and then started to hear a knock noise. So turned down the music and the knock noise was getting louder as I was driving so I went to the right lane as I went to the right lane I felt like the car was pulling back and slowing down even as I accelerated… knock got even louder and I decided to exit the freeway early instead of getting to my destination. As I exited the freeway the entire car shut down lights flickered check engine went on and low oil pressure flickered once but then turned off. I couldn’t get it in park couldn’t get the car to turn over. I was able to get out of the middle of the intersection turning off the freeway and pulled gas station called AAA. I’ve had no prior problems or warning lamps before this problem happened with the vehicle. I have videos of the whole incident that will not let me download on bottom of page. “2023 Escalade ESV, VIN [XXX]. Towed to Cadillac of Laguna Niguel. Engine knocked, then complete no-crank, suspected seizure. I need a case tied to recall N252494000 / NHTSA 25V-274 and special coverage N252494003. Do not authorize paid diagnosis. I need a loaner Escalade or equivalent and PQC approval for engine replacement.” “This SUV was towed to Dealership on September 18th at 1130pm. 2023 Escalade ESV, 6.2 L87. It knocked and now it will not crank at all engine is likely seized. Cadillac case number is XXX Book this under GM recall N252494000 and special coverage N252494003 — L87 connecting rod / crankshaft / loss of propulsion. To service advisor: Please do not bump-start or crank it. Do not write this as a starter, battery, or customer-pay no-start. I want the RO to say: ‘Catastrophic L87 internal failure, no crank after knock, inspect for engine replacement under N252494003.’ Open PQC today. I also need a comparable loaner. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Date: XXX Time: 10:30 am approx. Location: [XXX] Vehicle: Cadillac Escalade VIN: [XXX] Mileage: 25,572 While driving normally, the vehicle experienced sudden engine failure. No prior warning lights provided adequate notice. Vehicle became disabled and required towing. This vehicle is equipped…
Date: XXX Time: 10:30 am approx. Location: [XXX] Vehicle: Cadillac Escalade VIN: [XXX] Mileage: 25,572 While driving normally, the vehicle experienced sudden engine failure. No prior warning lights provided adequate notice. Vehicle became disabled and required towing. This vehicle is equipped with an engine subject to a known recall. A recall mitigation involving higher-viscosity oil was previously performed by a Cadillac dealership. Concerns regarding the recalled engine were raised with GM directl in May (no call back) and direct with dealer in October 2025 (dismissed by dealer “not thier issue”). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Suspension
Dear National Highway Traffic Safety Administration, I am writing to report a serious vehicle safety concern involving my 2023 Cadillac Escalade ESV. The vehicle is currently displaying the following warning messages: "Service Leveling System" "Vehicle Too Low, Drive with Caution" In addition…
Dear National Highway Traffic Safety Administration, I am writing to report a serious vehicle safety concern involving my 2023 Cadillac Escalade ESV. The vehicle is currently displaying the following warning messages: "Service Leveling System" "Vehicle Too Low, Drive with Caution" In addition, the vehicle is visibly sitting lower than normal, indicating a potential suspension system failure. On September 20, 2023, NHTSA announced Recall Campaign Number 23V642000 related to improperly heat-treated rear suspension bolts that could fail and affect vehicle stability and safety. Based on the symptoms my vehicle is exhibiting, I believe it may be experiencing the same defect addressed by this recall. Given the similarity between the reported recall condition and the issues affecting my vehicle, I respectfully request that NHTSA review this matter and determine whether my vehicle's VIN should be included in Recall 23V642000 or whether additional investigation is warranted. This condition presents a potential safety risk and requires urgent attention. Thank you for your time and consideration. I look forward to your review and response.
- Engine and engine cooling
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at various speeds and while idling, the engine was shaking, the vehicle stalled, and the vehicle lost power. The contact restarted the vehicle. The contact stated that the VIN was included in NHTSA Campaign Number…
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at various speeds and while idling, the engine was shaking, the vehicle stalled, and the vehicle lost power. The contact restarted the vehicle. The contact stated that the VIN was included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The vehicle was taken to the dealer and was diagnosed with battery failure. The failure reoccurred, and the vehicle was returned to the dealer and was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that approximately 45,000 miles later, while driving at various speeds, the vehicle started drifting to the left and the right. The message "Auto Hold Unavailable, was displayed. During the failure, the vehicle shut off, and while restarting the vehicle, there was a loud grinding sound coming from the engine compartment. The contact stated that the failure had occurred even after following all the instructions on how to properly care for and maintain the new engine. The vehicle was taken to a certified mechanic who diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was made aware of the issue. The manufacturer had opened a case for the failure. The failure mileage was approximately 62,000.
- Engine
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that on several occasions while driving and accelerating, the vehicle stalled and jolted forward. Additionally, while driving at undisclosed speeds, the vehicle lost automotive power with the check engine warning light flashing on…
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that on several occasions while driving and accelerating, the vehicle stalled and jolted forward. Additionally, while driving at undisclosed speeds, the vehicle lost automotive power with the check engine warning light flashing on and off. The vehicle was taken to a local dealer where it was diagnosed; however, the contact was informed that no cause for the failures was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 56,000.
- Engine · Forward collision avoidance › Warnings · Power train
The engine is knocking between 10-30 mph and over 50 mph. The forward collision light lights up. This is the third time this has happened. I am very concern it will stall on me at high speeds
- Engine and engine cooling
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, an "Engine Restarting" message displayed on the instrument panel and the vehicle lost motive power. The contact pulled over to the side of the highway, where the vehicle stalled and failed…
The contact owns a 2023 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, an "Engine Restarting" message displayed on the instrument panel and the vehicle lost motive power. The contact pulled over to the side of the highway, where the vehicle stalled and failed to restart. No warning lights illuminated. The vehicle was towed to a dealer, where it was diagnosed that the engine needed replacement. The vehicle was not repaired. The contact associated the failure with an unknown NHTSA Campaign Number, which was previously performed on the vehicle, but the recall remedy failed to prevent the failure from occurring. The manufacturer was notified of the failure. The failure mileage was approximately 49,989.
- Engine
Total engine failure on the I-95 Express Lane in Miami.
- Engine · Fuel/propulsion system
I was going down the highway at 75mph and all of sudden the engine started loud knocking and loss of power. Good thing I was able to get off the exit and stop safely. Car was towed to dealer. Needs new engine 48k miles
- Engine
The truck drives rough feels like I hit something while driving and slows down while driving high speed. Every time I take to the dealership they don’t see anything wrong with it. I’m not the only one with this issue a lot of people with this same 2023 Escalade esv have the the same problem. I…
The truck drives rough feels like I hit something while driving and slows down while driving high speed. Every time I take to the dealership they don’t see anything wrong with it. I’m not the only one with this issue a lot of people with this same 2023 Escalade esv have the the same problem. I want the problem fixed it’s not fair that I have to deal with this. I paid a lot of money for my truck and work hard for it.
- Engine
Motor ceased at 38k miles In october 2025 replaced engine and happened again several months later ceased at 3k miles in the middle of highway. major safety issues with these 6.2 v8 motors. GM has NOT fixed the design problem.
- Engine
In August of 2025 my escalade went t the dealership to perform the engine recall test. It passed the test and the oil change fix was completed. However, within weeks or so the engine began to experience some issues. It was taken back to the dealership and a full engine replacement was performed.…
In August of 2025 my escalade went t the dealership to perform the engine recall test. It passed the test and the oil change fix was completed. However, within weeks or so the engine began to experience some issues. It was taken back to the dealership and a full engine replacement was performed. Fast forward to the beginning of August 2026. The new engine is experience the same symptoms as before. Flashing engine light, rough idle, loss of power, and excessive gas consumption, knocking, etc. I took the car to the dealership and this is the service advisors message to me about the car: "Cylinders one and six are causing the misfires, he sent some information to our technical assistance center because the cylinders walls do not show a lot of damages but, like I said before it was low in oil with no present oil leaks. He has to capture some freeze frame data for technical assistance and send in so it has to be driven some more. They want it driven over some miles. They will determine if we replace the engine or not, I may not have an update from them until Monday. They do not work on Saturdays and Josh your technician has to perform all of the test they sent over. A lot of the extra testing has come from this possibly being the second engine that could go in the vehicle. The car remained for about 2 weeks and gm refuses to pay for a new engine until because there isnt enough data. Meanwhile I am stuck driving a car that can seize up and leave me at any time. They also refused to buy back or help me into another vehicle without coming all out of pocket on my end
- Electrical system · Unknown or other · Vehicle speed control
Dear NHTSA Vehicle Safety, I would like to report a recurring safety issue involving the instrument cluster in my 2023 Cadillac Escalade ESV. Vehicle: 2023 Cadillac Escalade ESV VIN: [XXX] Current Mileage: Approximately 170,000 miles The digital instrument cluster/display directly behind the…
Dear NHTSA Vehicle Safety, I would like to report a recurring safety issue involving the instrument cluster in my 2023 Cadillac Escalade ESV. Vehicle: 2023 Cadillac Escalade ESV VIN: [XXX] Current Mileage: Approximately 170,000 miles The digital instrument cluster/display directly behind the steering wheel intermittently goes completely black while the vehicle is in operation. When this occurs, I lose visibility of the speedometer, odometer, warning information, and other important driver information. The center navigation/infotainment display can remain operational while the driver’s instrument cluster is completely black. This condition originally began before the vehicle reached 70,000 miles. Initially, it occurred only occasionally and the instrument cluster would eventually turn back on by itself. The problem has progressively worsened and, particularly after approximately 120,000miles, the blackouts have become considerably more frequent. The vehicle has been brought to a Cadillac dealership. I was advised that insufficient battery power could be causing the problem. The battery was replaced and the vehicle software was updated. However, the instrument cluster continues to intermittently go completely black. The dealer has now indicated that the complete instrument cluster may need to be replaced. I am reporting this condition because I believe the sudden loss of the speedometer and other critical driver information while operating the vehicle presents a potential safety concern. I respectfully request that NHTSA document this complaint and review whether similar instrument cluster/display failures have been reported by other owners of 2021–2024 Cadillac Escalade and Escalade ESV vehicles and whether further investigation may be appropriate. Thank you for reviewing this safety complaint. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
Engine was replaced at 70,000 miles by warranty by GM and now at 110,000 miles as in the new engine has the engine is given the same issue again
- Engine · Fuel/propulsion system · Power train
On [XXX], while driving my 2023 Cadillac Escalade ESV from the Salt Lake City area toward Las Vegas, the vehicle developed a serious loss-of-power condition in Utah. I contacted OnStar, exited the highway, and waited at a gas station. OnStar arranged towing to a Cadillac dealership. GM records…
On [XXX], while driving my 2023 Cadillac Escalade ESV from the Salt Lake City area toward Las Vegas, the vehicle developed a serious loss-of-power condition in Utah. I contacted OnStar, exited the highway, and waited at a gas station. OnStar arranged towing to a Cadillac dealership. GM records document the tow at approximately 56,644 miles. At the dealership, I reported the loss of power. After initially being told they were too busy, I waited about 10 minutes and was then told the vehicle was ready. After returning to the highway, the vehicle suddenly lost power again at approximately 70 mph. Pressing the accelerator did not produce normal acceleration, creating a serious risk of a highway collision. I immediately returned to the dealership. The dealer then performed another repair. The invoice states the Service Engine Soon light was illuminated, soot level was 255%, and a service regeneration was performed. I was charged $406.16 and was again told the vehicle was ready. After leaving again, the same loss-of-power condition occurred. After safely exiting the highway, I recorded video showing the vehicle at approximately 38 mph with little or no acceleration response and the check-engine light illuminated. I returned to the dealer for a third time. The dealer then kept the vehicle, stated the repair was covered under warranty, and provided a rental. The vehicle has remained under repair since July 21. I have not received a clear explanation of the root cause or complete repair details. I have videos, towing records, repair documents, photos, and GM correspondence. I am concerned this repeated sudden loss of propulsion at highway speed could cause a serious crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Power train
While traveling at 75 mph, our SUV suddenly lost power going uphill. We barely reached the crest and were able to coast down to a safe place off the highway. We were stranded 300 miles from home and nearly 100 miles from the closest Cadillac dealership, sitting on the side of the highway with my…
While traveling at 75 mph, our SUV suddenly lost power going uphill. We barely reached the crest and were able to coast down to a safe place off the highway. We were stranded 300 miles from home and nearly 100 miles from the closest Cadillac dealership, sitting on the side of the highway with my family for three hours before someone could pick us up. The cause was a catastrophic bearing failure in the L87 engine, requiring the entire engine to be replaced. Thankfully, we were able to get off the highway safely. If the engine had completely locked up at 75 mph, this could have caused a serious or even fatal accident.
- Engine · Power train
my 2023 cadillac escalade esv, was having issues when it had about 50-60 k miles, when it was in park hen shift to reverse it would jerk all the time, also my engine started to act up as well, I took it to the cadillac dealer and like always could not identify the problem, when the had the recall…
my 2023 cadillac escalade esv, was having issues when it had about 50-60 k miles, when it was in park hen shift to reverse it would jerk all the time, also my engine started to act up as well, I took it to the cadillac dealer and like always could not identify the problem, when the had the recall or engine put thicker oil, like that was going to resolve the problem well my engine started to misfire, did not want to accelerate started shaking the smoke came out, engine lights came on, had to tow it to the cadillac dealear now they are telling me if i got the extended warranty, i did but the issue is with them engine failure, being in the escalade with 3 small children and 8 mo. pregnant is scary, I want GM to do a buyback on this affected ESCALADE l. what if it would have caught fire, would like help to get GM to buyback
- Engine
XXX around 10:30pm I was driving on the expressway about 65mph when the car lost power and turned off without any warning. It immediately shifted into neutral without me shifting gears. I was stranded in the right lane at night with cars driving by. I was extremely nervous I was going to be rear…
XXX around 10:30pm I was driving on the expressway about 65mph when the car lost power and turned off without any warning. It immediately shifted into neutral without me shifting gears. I was stranded in the right lane at night with cars driving by. I was extremely nervous I was going to be rear ended. I was able to pull over to the right shoulder on the expressway and then the car wouldn’t start. I had to have it towed to my house. I tried to start it once I got home and it will crank but not start. The car is at the dealership near my house and they have confirmed that my car has engine problems and needs a new engine. The technician said, “It just locked up on you.” Car’s engine still under 100k miles! Car has not being inspected by any other person besides Cadillac dealer. I did not receive any warnings lights or symptoms before car just turned off car started and run just fine all day. I provide all maintenance to the car. I also do oil changes every 5,000 miles because I use this car for my work. I bought the car in December of 24 in [XXX] when it had 5,000 miles on it. I was assured it had no issues then. I have provided all the necessary maintenance. I am now being told a new engine will cost nearly $16,000 with over a months wait to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
VIN [XXX] I did the engine recall. All documented in Braman Cadillac. After the dealer gave me the clear after recall check, they did the GM change of oil etc. But i recently had an afrer recall failure with knock sounds coming from the engine. It is on 3 videos I saved, conditions were while…
VIN [XXX] I did the engine recall. All documented in Braman Cadillac. After the dealer gave me the clear after recall check, they did the GM change of oil etc. But i recently had an afrer recall failure with knock sounds coming from the engine. It is on 3 videos I saved, conditions were while iddle, while driving, while accelerating and braking. so vehicle motionless still had the sound. I had loss of power a few months ago, that I didn't associate to this recall until this sounds that I couldn't reproduce when took the car in, but it is on video. At this point I want my engine replaced and I need help with it as the solutions given from dealership are insuficient given the scope of problem. the car obly has 37k miles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Engine
I was driving and the highway speed was about 55 mph and suddenly the car shut off and I was in a very dangerous spot
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an…
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. Additionally, ODI has received 191 reports of L87 engine failures in engines produced after the production period cited in Recall 25V-274. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI is opening this Engineering Analysisto continue investigating complaints of post-remedy engine failure. ODI is expanding the scope of this Investigation to include engines produced after the production period cited in the recall. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an…
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s recall remedy for Recall 25V-274 consisted of two different repairs, either an oil viscosity change or an engine replacement, based on the results of the remedy inspection procedure. ODI continues to receive reports of engine failures after the completion of the recall remedy. To date, ODI has received 499 complaints alleging post-remedy engine failure in vehicles subject to Recall 25V-274, 473 of which involved an oil viscosity change and 26 a complete engine replacement. GM reported receiving 6,953 complaints of post-remedy engine failure. ODI will close this RQ and continue to investigate complaints of post-remedy engine failure for Recall 25V-274 as part of an Engineering Analysis (EA26005). To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Loss of motive power due to engine failure
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado…
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274. This presents a potential safety risk that warrants further investigation. ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
- Loss of motive power due to engine failure
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures…
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issues. GM’s recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11012009This bulletin helps aid the tech in possible transmission noise that may be normal or abnormal depending on the concern noted.
- 11012001This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
- 11011996This service bulletin provides diagnostic/repair information to correct a customer concern of Cellphone not Charging or USB Receptacle Inoperative.
- 11011990This service bulletin provides a procedure to clean the back side of the rims and rotors and to correct the customer concern of wheel clicking.
- 11011989This service bulletin provides information on the harmful effects of ethylene glycol in transmission fluid.
- 11011983This engineering information (EI) closure ends the need for gathering additional information from technicians in regard to diesel fuel on the ground.
- 11011946This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirrors.
- 11011911This bulletin provides diagnostic information when checking the exhaust system for leaks.
- 11011900This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
- 11011890This Preliminary information communicates A diagnostic tip from root causing DTC: C1197 caused by a pinched air inlet hose to the suspension compressor air leveling system.
- 11011885This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
- 11011877This technical bulletin provides repair information to correct a customer concern of Air Bag Warning MIL with DTC B14DC.
- 11011872This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- 11011867This Preliminary information communicates a issue where the park assist module can set current communication dtc's due to a timing issue and it may have nothing related to the customers complaint. A software update will beavailable to repair these false DTC's
- 11011857This Preliminary information communicatesDiagnostic Tips When Having Difficulties Programming Or Adding Key Fobs / Transmitters.
- 11011805This Preliminary information communicates a GM part number forreflective high temperature heat or insulating tape when repairing wiring harnesses.
- 11011773This Preliminary information communicates the proper component naming and labor operation codes for the air leveling system RPO F47and theElectronic Suspension Control SystemRPO Z95
- 11011771This Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air suspension system are fully seated.
- 11011712This informational bulletin provides information for dealers/technicians on Enabling V-Mode.
- 11011709This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
- 11011694This Preliminary information communicates Thus the active safety systems maybe inoperable and to perform a module reset to correct.
- 11011693This Preliminary information communicates how to recover the Image Processing Module.
- 11011684This Preliminary information communicates an issue with high resistance in the glass breakage loop that could cause a dead battery or unwanted theft alarm. Dealers are to inspect the glass breakage loop.
- 11011476This Preliminary information communicates diagnostic tips on how to resolve a issues with vehicles that will not power up after a can bus 2 issue, lightning strike, or a failed overthe air update.
- 11011475This Preliminary information communicates a diagnostic tip on how to resolve a issue if the serial data authentication configuration did not complete correctly.
- 11011465This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
- 11011449This Preliminary information communicates an issue with a low battery concerns and dealership are to reprogram the BCM to correct the issue.
- 11011431This Preliminary information communicates adiagnostic tip when experiencing an error when trying to perfom a trim height learn or review pressure data in GDS
- 11011406This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".
- 11011386This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011382This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
- 11011367This informational bulletin provides a guide on how to diagnose and test for vibrations utilizing the PicoScope.
- 11011337This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011335This Preliminary information communicates information that Engineering is aware of a concern where the collision / detection alert changes from audible beep to haptic feedback on its own and are working on a repair.
- 11011231This Preliminary information communicates an issues with a service keyless entry message caused by aftermarket door handle covers and they should be removed.
- 11011224This Preliminary information communicates an issue where the odometer mileage is incorrect after performing a module setup procedure and a FSE will be dispatched to the vehicle to correct the odometer error.
- 11011212This Preliminary information communicates to dealership technicians that if they encounter a vehicle with this communication issue, they can contact TCSC to have the software for the MDI backdated to communicate properly.
- 11011205This informational bulletin explains Unscheduled Supplemental Services and the importance of GM Simplified Maintenance Schedules.
- 11011189This engineering information (EI Lite) is requesting technicians use the FPR Process in regards to rocker moldings experiencing poor fit, loose parts, broken clips and/or warpage resulting in a warranty replacement.
- 11011182This engineering information (EI) closure ends the need for gathering further information from technicians in regard to a Chirp, Squeal, and/or Whine Type Noise Heard from Front of Vehicle During a Cold Start and/or While in Operation.
Every Cadillac Escalade Esv model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.