2004 Chevrolet Silverado 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado 2500 › 2004
These records cover every 2004 Chevrolet Silverado 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
2 recalls name the 2004 Chevrolet Silverado 2500. Newest first.
Certain replacement fuel filters, fram brand name p/n g3727, with date codes x52911 through x60801 sequentially or x600141 and a mexico country or origin marking on the fuel filter housing manufactured from october 18, 2005, through march 21, 2006, sold for use on the vehicles listed above and on certain school buses. (to see the school bus engine sizes…
Risk and remedy
Risk
This condition may cause an inadequate seal at the connection, potentially leading to a fuel leak. In the presence of an ignition source, a fire could occur.
Remedy
Honeywell will notify owners and replace the fuel filters free of charge. the recall began on october 18, 2006. owners may contact fram customer service at 1-800-890-2075 (option 1).
Certain fabtech aftermarket replacement pitman arms, p/nos. Fts71000 and fts71001, installed for use on certain 2001-2006 gm c/k 2500 pick up trucks and sport utility vehicles. the pin located inside the pitman arm can shear off due to a reverse bending fatigue condition, resulting in a total loss of steering control.
Risk and remedy
Risk
Loss of steering control could lead to a vehicle crash with potential injury or death.
Remedy
Fabtech will notify owners and replace the pitman and idler arms free of charge. the recall IS expected to begin during february 2006. owners may contact fabtech at 909-597-7800.
Owner complaints
368 complaints19 involved a crash10 involved a fire10 injuries2 deaths
What owners report most
Latest complaints
- Power train
The contact owns a 2004 Chevrolet Silverado 2500. The contact stated that while driving 60-65 MPH, the vehicle experienced reduced power and went into LIMP Mode. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle after several minutes, as per the…
The contact owns a 2004 Chevrolet Silverado 2500. The contact stated that while driving 60-65 MPH, the vehicle experienced reduced power and went into LIMP Mode. The contact pulled over to the side of the road. The contact turned off and restarted the vehicle after several minutes, as per the Owner's Manual. The transmission warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that it could take 1-2 weeks to diagnose the vehicle, and several months to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a claim was filed. The failure mileage was approximately 50,000.
- Service brakes · Steering
Hydraboost piston blew out, lost brakes and steering. Almost wrecked vehicle.
- Power train
The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused…
The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused catastrophic loss of control had the transfer case locked up while driving at high speed on slick roads or if someone ran into me from sudden lock up of the drive train.
- Air bags · Structure › Body · Wheels
Cant remember what happened I black out and woke up with cops around me. The front end of the truck IS wrecked. Airbags did not deploy.
- Unknown or other
Hydro boost has failed. It was discovered by gardnerville auto in gardnerville, nevada . On wednesday 1/15/2020. I contacted general motors and they said there no recalls on this vehicle. They showed old recalls on lighting and power steering but nothing on the hydro boost. The garage shows three different recalls on the hydro boost, two of which were reported by ntsb.
- Engine · Service brakes · Wheels
I have changed all 4 new tires in 4 different times every yrs not sure if that a wheel problem. And also fix my fuel injection system that was give me a problem in the past. Now I replace all new rotor brake discs and pad in 30 minutes out from a mechanical shop it's show a engine light now saying…
I have changed all 4 new tires in 4 different times every yrs not sure if that a wheel problem. And also fix my fuel injection system that was give me a problem in the past. Now I replace all new rotor brake discs and pad in 30 minutes out from a mechanical shop it's show a engine light now saying range shift inhibited on my dashboard. And when I'm shifting to drive it just reverse instead of drive. Now IS back in the shop for now problem to come. From garden city kansas
- Tires
TL* the contact owns a 2004 chevrolet silverado 2500 equipped with primewell valera ht harry truman tires, size: lt265/75/r16 (na). While driving various speeds, the vehicle shook. The contact took the vehicle to an independent mechanic to have all the tires replaced on two separate occasions…
TL* the contact owns a 2004 chevrolet silverado 2500 equipped with primewell valera ht harry truman tires, size: lt265/75/r16 (na). While driving various speeds, the vehicle shook. The contact took the vehicle to an independent mechanic to have all the tires replaced on two separate occasions; however, the failure continued. The contact was informed that the tires were defective and could not be balanced correctly. The dealer and manufacturer were notified of the failure. The tire and vehicle failure mileage was unknown.
- Service brakes
Brake lines failed after having already been replaced. Factory lines corroded through and truck was scary to slow down. Was fortunate to be going at low speeds in a residential area - but glad there were no kids around and I needed to brake quickly!
- Tires
Federal couraga mt tire tread separation at freeway speeds without warning. Not even at half of the tread life no signs of damage or cracking prior to this. All other tires look ok but have been replaced for concerns over the safety of the tires and manufacturing quality
- Electrical system · Fuel/propulsion system · Vehicle speed control
Check engine light came on and "low engine power" flashed where the odometer IS. This caused the rpm's not to go over 2800. Code reader claims O2 sensors or throttle control module or catalytic convertor issues. We discovered it was none of the above. To fix problem change 3 relays located under…
Check engine light came on and "low engine power" flashed where the odometer IS. This caused the rpm's not to go over 2800. Code reader claims O2 sensors or throttle control module or catalytic convertor issues. We discovered it was none of the above. To fix problem change 3 relays located under hood in fuse box. Relay #8864. Then clear codes, should fix issue unless code persists. Relays will cause a fire if not changed out asap.
- Steering
Power steering IS hard to turn and also takes longer to stop the vehicle, hydro boost IS leaking at the base causing the vehicle to turn hard and sloppy stopping, dealership says no warranty for it and it should be okay as long as you keep fluid filled, that comment sounds dangerous and unsafe from the dealership, it continues to leak power steering fluid.
- Wheels
Driving south on interstate 15 in #1 lane south of cedar city, utah. the truck suddenly shook violently and within seconds there was a loud explosion with debris fly a head of me. I fought to control my vehicle and was able to slow down to pull off on the shoulder of the road with hitting any…
Driving south on interstate 15 in #1 lane south of cedar city, utah. the truck suddenly shook violently and within seconds there was a loud explosion with debris fly a head of me. I fought to control my vehicle and was able to slow down to pull off on the shoulder of the road with hitting any one. the tire that exploded was on left front. the entire tread came off of the tire and tire separated where the tire was seamed together during manufacture. there was extensive damage to the vehicle bent front bumper, tore the wheel well liner, dented the front door in several places and dented rocker panel under the front door. the tire was a bf goodrich all terrain t/a ko, lt285r70/17 load range e. the tire had a 50,000 mile warranty but had just a little 20,000 miles with 10/32 tread on all tires which means there was 60% tread life left in the tires. when I was almost home, I notice a type of vibration like a tire was unbalance or out of round. I check the other three tires and discovered the right rear tire had large bulge across the tread which indicates that another tire was failing. took the tires to the dealer and told me that me these failures were do to a manufacturer/workmanship defect. michelin which makes the bf goodrich tires wants me to pay for a new set of tires and damage to my truck and verbally they tell me they may reimburse me but will not put that in writing. I do not trust them and will never buy bf goodrich or michelin tires again. Michelin has a recall on this line of tires in various sizes but not in my size. do not understand why my size was not recalled because all sizes in the all terrain line are made with the same materials and manufacturing process the same for all sizes. the only difference IS the size of the tire.
- Fuel/propulsion system · Service brakes · Suspension
I have had a complete brake job because all of the lines rusted out and failed as I was driving. fortunately, I was able to use the emergency brake to stop safely. I spent rough.y $3,000 to get this repaired. now the fuel lines, fuel cooler and everything attached has rusted out to the point…
I have had a complete brake job because all of the lines rusted out and failed as I was driving. fortunately, I was able to use the emergency brake to stop safely. I spent rough.y $3,000 to get this repaired. now the fuel lines, fuel cooler and everything attached has rusted out to the point that it IS going to be an additiona $2,500 to repair this. also, the complete under carriage and rear end has rusted to the point that I am expecting it to fail at any time. this IS not only a dangerous situation, but IS extremely costly to the consumer, me. when the brakes failed, I was driving on a street approaching a busy intersection. with no warning at all, the pedal went to the floor and I had no brakes. the repair facility mechanic said he has never seen a system so bad. I keep the vehicle in a garage and have washed the under carriage in the winter to keep road salt from accumulating.
- Electrical system
Many of the vehicles in this family suffer from random electrical shorts and or poor electrical grounding relating to the drive by wire throttle actuator. The result IS that the vehicle will go into 'reduced engine power' mode randomly. In this mode the vehicle will idle but not accelerate or…
Many of the vehicles in this family suffer from random electrical shorts and or poor electrical grounding relating to the drive by wire throttle actuator. The result IS that the vehicle will go into 'reduced engine power' mode randomly. In this mode the vehicle will idle but not accelerate or drive. This issue IS well documented on message boards with no consistent fix. This condition exposes an extreme hazard as the vehicle can loose power at any time. This IS a serious safety issue that should be investigated. I have had my vehicle loose power on the interstate and on high speed 2 lane roads with no shoulder and heavy traffic on 4 occasions. Numerous attempts to repair the issue have been unsuccessful.
- Electrical system
May 2016 installed 5 years warranty battery. Battery dead every three month. Charged battery. Installed new battery last week. Battery dead today. Had alternator tested. (Fine) notice dashboard light where read milage looked like this after truck off #######. Only green light will not turn off
- Service brakes
Total brake failure when attempting to slow/stop vehicle to make a turn. Drove into parking lot to get off of roadway, hit sign, tree, parked vehicle before vehicle finally stopped.
- Unknown or other
On the 17TH of aug., 2017, I was on my way camping pulling a 28 ft rv with my 3/4 ton chev pu, when my left rear tire went flat. I put on the spare tire and drove 12 miles and the left front tire went flat, the next day I went into a tire shop for new tires and my other two good tires were both leaking at the value stem. The only damage was the tires.
- Power train
Wrong clip on oil pump in transfer case wears hole in case . All the oil drains out of case causing catistrophic fallers. Causing thousands of dollars for repair. Gm has known about this an offered no help. This could cause real danger to owner if this happened in adverse conditions. This happened…
Wrong clip on oil pump in transfer case wears hole in case . All the oil drains out of case causing catistrophic fallers. Causing thousands of dollars for repair. Gm has known about this an offered no help. This could cause real danger to owner if this happened in adverse conditions. This happened when vehicle IS operating with no warning. My case was found by tec before fall ire my brothers failed on a trip leaving him stranded.
- Engine · Power train · Service brakes
Engine runs rough at idle.ck engine light on.
- Electrical system
Driving on the interstate at 65-70 mph truck shut off no power steering no brakes showing "reduced engine power" almost got into a wreck with my 2 year old son and 70 year old grandmother...i still owe $10,000 on this hunk of crap...it went away after a broken wire was fixed....but as I sit here in my truck at 3 am because I had to move it I started it up and once again reduced engine power...just so frustrating
- Service brakes
Brake lines have started rusting out. only 120K on the truck. Called gm. Gm will not help with this known issue of the brake lines corroding. Had 1line fixed after it blew coming to a stop by my house. Second line blew yesterday slowing down while exiting the freeway
- Engine · Fuel/propulsion system
TL* the contact owns a 2004 chevrolet silverado 2500. While the vehicle was stationary smoke appeared from the engine it was diagnosed that the fuel injector needed to be replaced on the driver's side the vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 157,000. updated 02/24/17*lj updated 7/11/18*jb *tr
- Service brakes
Brake lines and related calipers continue to rust and fail. Have now lost brakes while driving due to failure of various brake lines three times. Twice I lost the brakes while driving in highway traffic. Once while backing slowly down a ramp to a dock. have had lines replaced 3 times now.…
Brake lines and related calipers continue to rust and fail. Have now lost brakes while driving due to failure of various brake lines three times. Twice I lost the brakes while driving in highway traffic. Once while backing slowly down a ramp to a dock. have had lines replaced 3 times now. calipers also replace. Vehicle in shop for emergency repair now. Previous dealers have said this problem IS related to the new brine material applied to roads by dot in winter. Note that I do clean undercarriage to remove salt. Also have had several older vehicles other makes/ models during same time period and have not had this issue. Never replace brake lines on other vehicles. *tr
- Service brakes
While traveling 50 mph towing a boat applied the brakes , the vehicle slowed down and the brake pedal went to the floor with the units finally stopping . All brake failure warning lights light up on the dash and upon inspection it was discovered the brake line to the right front wheel had rusted…
While traveling 50 mph towing a boat applied the brakes , the vehicle slowed down and the brake pedal went to the floor with the units finally stopping . All brake failure warning lights light up on the dash and upon inspection it was discovered the brake line to the right front wheel had rusted through and blew out all the brake fluid directly under the drivers door. All remaining brake lines are severely rusted and appear swollen as to be ready to burst as well under the drivers door along the frame rail. vehicle has 2,760 engine running hours on it with 82,500 miles driven. All brake lines are original to the truck .dealer estimate to replace all brake lines was in excess of $2,000. This vehicle IS only driven on the highway and never off road. I have owned many vehicles over the years and this vehicle IS the only one that has suffered a catastrophic brake failure which thankfully did not end in a crash. after further investigation with other similar truck owners I have discovered this has been a common problem that in now surfacing and may result with tragic consequences if not addressed by nhtsa and gm immediately.
- Engine
Passenger side exhaust manifold bolts rust and break off on all gm full size trucks. I have 2004 silverado 2500 HD with 61K miles, problem started at 56K miles as a mild tick that went away when engine warmed up and progressed to constant leak when engine was under load , two rear exhaust manifold…
Passenger side exhaust manifold bolts rust and break off on all gm full size trucks. I have 2004 silverado 2500 HD with 61K miles, problem started at 56K miles as a mild tick that went away when engine warmed up and progressed to constant leak when engine was under load , two rear exhaust manifold bolts broke off causing exhaust leak. Seems all truck engines have this problem from 1999 -2007. This sounds like a manufacturing defect that should be addressed by gm .
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 10252735This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
- 10252163XM Audio Traffic And Travel Link Availability And Operation.
- 10251890This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 10251887This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
- 10250775This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
- 10249980This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
- 10249590This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 10249579This PI bulletin advises the technician on the proper way to install the pistons in an engine.
- 10249011This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
- 10248444Vehicle Recalls
- 10247780This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
- 10247748Speedometer Needle Accuracy Information.
- 10247747Speedometer Needle Accuracy Information
- 10247681Information On Requests To Add OnStar Bluetooth Option.
- 10247552This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- 10247093Speedometer Needle Accuracy Information.
- 10247092Speedometer Needle Accuracy Information
- 10246952Programming And Activation Of Replacement OnStar Modules.
- 10246951Programming And Activation Of Replacement OnStar Modules.
- 10246647Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246646Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246645Pre-Formed and Pre-Flared Hydraulic Brake Pipe Kits Now Available for Service
- 10246631Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
- 10246624Car and Truck Fix it Right the First Time Issues
- 10246499Duramax Diesel Glow Plugs Difficult to Install Due to Carbon Buildup - New Glow Plug Bore Reamer Available
- 10245951Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
- 10245950Canadian Customers Unable To Place Calls In The United States
- 10245395This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
- 10244274This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
- 10244214This informational bulletin provides information for the IPC odometer programming method quick reference guide.
- 10244201This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
- 10242843The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
Every Chevrolet Silverado 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.