2009 Chevrolet Silverado 2500
Safety record from NHTSA: recalls, owner complaints, investigations and service bulletins.
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Vehicles › Chevrolet › Silverado 2500 › 2009
These records cover every 2009 Chevrolet Silverado 2500. To see whether one car still needs a recall repair, decode its VIN or check it with NHTSA.
Recalls
5 recalls name the 2009 Chevrolet Silverado 2500. Newest first.
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana…
Risk and remedy
Risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may…
Risk and remedy
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer…
Risk and remedy
Risk
If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
Remedy
GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
Owner complaints
61 complaints6 involved a crash3 involved a fire9 injuries
What owners report most
Latest complaints
- Air bags
Been getting notification post cards about this airbag recall and called my dealer in June 2023 about getting the work done, and have not heard back from them to schedule anything. 11 months later I talked to them, and they say the part is hard to get, and they are waiting on the parts. Now I am 14…
Been getting notification post cards about this airbag recall and called my dealer in June 2023 about getting the work done, and have not heard back from them to schedule anything. 11 months later I talked to them, and they say the part is hard to get, and they are waiting on the parts. Now I am 14 months past the time I called to schedule repairs and still no parts. I don't think this is being handled in a timely manner. Still driving around with a recalled airbag.
- Electrical system
Our truck 7 pin female hitch plug caught fire and caught our trailer on fire. There is a recall for the 2009 Chevy 2500's but the recall is not on our VIN Number. We would like to report this just in case it is happening to other 2009 Chevy 2500 trucks. ,
- Air bags · Service brakes
i have a 2009 Chevy 2500 HD and my ABS, Stable Trac and air bag lights resently went on and i all the sudden lost brake power and found out that the Abs module and Harness were melted really bad. i have not reported it to anyone yet i dont know how to go about it .
- Electrical system › Integrated trailer brake control
The contact owns a 2009 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the trailer brake warning message displayed. Additionally, while towing a trailer, the trailer brake erroneously activated. The vehicle was taken to an independent mechanic who diagnosed that the…
The contact owns a 2009 Chevrolet Silverado 2500. The contact stated that while operating the vehicle, the trailer brake warning message displayed. Additionally, while towing a trailer, the trailer brake erroneously activated. The vehicle was taken to an independent mechanic who diagnosed that the trailer brake sensor was faulty. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 120,000.
- Air bags
Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The…
Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Air bags
Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of…
Takata recall. The contact owns a 2009 Chevrolet Silverado 2500. The contact received a recall notification for NHTSA Campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts are not available.
- Unknown or other
The dash has cracked in 4 different places, two of which IS next to the passenger side airbag. The dash cracked during a front end collision at a stop sign on a farm to market road.
- Air bags · Electrical system
I have had several electrical issues as wiring harness rub through behind the left cylinder head,right side of dashboard cracking above passenger side airbag which was reported and nothing done as replies ,i see this as a danger to me and passengers as it may blow up and hurt or kill occupants and electrical issues are a fire hazard as personal safety .
- Structure › Body
Went to the store and saw my dash had a crack in it. It was in my driveway locked. Nobody had access to it.
- Air bags · Unknown or other
Dash IS cracking around airbag. Mine cracked just sitting. This seams to be an ongoing issue within the gm community. These dashes are cracking and could cause someone to be injured should the vehicle get into an impact and not only the airbag deploy but plastic shards project ahead of the airbag.
- Fuel/propulsion system
Loss in fuel tank pressure. Structural stressing causing leaks at tank, fuel pump module connector and fuel supply hose. Dtc codes p0446 / p0451. Evap leak located in top tank port and associated direct connection secondary cracking of the plastic fuel supply line at tank top. Tank cracked at port.…
Loss in fuel tank pressure. Structural stressing causing leaks at tank, fuel pump module connector and fuel supply hose. Dtc codes p0446 / p0451. Evap leak located in top tank port and associated direct connection secondary cracking of the plastic fuel supply line at tank top. Tank cracked at port. Cracking due to stress from normal driving vibrations as these ares are protected from road hazards.resulting gas leak will cover tank and metal shroud. Fire hazard from leaking gas.
- Unknown or other
Plastic dash has cracked 1ST by the passenger side airbag, then the middle, and now the driver side. I have glued the dash trying to stop the rattling. I first noticed it about a year ago , not sure if it happened while driving or stationary. It has reduced the cosmetic value of my truck, and if I get in a wreck it could possibly send shards of plastic into eyes, and or body causing bodily harm.
- Air bags
TL* the contact owns a 2009 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. Trapp chevrolet (200 s hollywood rd, houma, la 70360, (985) 276-9922) was contacted and confirmed that…
TL* the contact owns a 2009 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. Trapp chevrolet (200 s hollywood rd, houma, la 70360, (985) 276-9922) was contacted and confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Air bags
TL* takata recall. the contact owns a 2009 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact called watson chevrolet (625 w auto mall dr, tucson, az 85705; (520)777-9425)…
TL* takata recall. the contact owns a 2009 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 16v381000 (air bags) however, the part to do the recall repair was unavailable. The contact called watson chevrolet (625 w auto mall dr, tucson, az 85705; (520)777-9425) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Structure › Body
Dash around the air bag and in front of instrument cluster started cracking shortly after warrantee was out. I contacted chevrolet and they said it was because of the sun. I told them I bought it in florida and I'm sure the sun doesn't shine there. What am I suppose to do keep it in the garage and…
Dash around the air bag and in front of instrument cluster started cracking shortly after warrantee was out. I contacted chevrolet and they said it was because of the sun. I told them I bought it in florida and I'm sure the sun doesn't shine there. What am I suppose to do keep it in the garage and never take it out. They offer me 100.00 towards the repair. That was an insult to a clear manufactures defect. The plastic upon a collision could become a flying projectile that could cause serious injury.
- Air bags
TL* takata recall. The contact owns a 2009 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. All american chevrolet of killeen (1802 e…
TL* takata recall. The contact owns a 2009 chevrolet silverado 2500. The contact received notification of nhtsa campaign number: 16v381000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. All american chevrolet of killeen (1802 e central texas expy, killeen, tx 76541, (254) 213-5397) was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
- Unknown or other
Crack in the dash next to the passenger airbag. Concerns that it may have a negative impact to the passenger airbag and safety. Appears to be due to a design flaw, as there IS no support and cheap materials.
- Electrical system
Not all of the gauge lights work on the instrument panel. some work like they are supposed to and others don't work at all. checked fuses and everything else I could and all IS well. has to be something wrong with the cluster. I have heard of other chevrolet's having similar problem. gauges work fine its the lights that don't work.
- Air bags
My 2009 silverado 2500hd service air bag light comes on intermittently, hit a bump and it goes out, comes on again many times during driving. I can move the wiring harness under the dash and duplicate this issue. The chevrolet dealer says that I must leave the truck there because it will be lengthy in troubleshooting which will be costly according to them.
- Air bags · Unknown or other
Dash cracks around passenger air bag and cracks over instrument panel.
- Air bags
TL* takata recall. The contact owned a 2009 chevrolet silverado 2500. While driving approximately 45 mph, the contact fell asleep behind the wheel, veered off the road, and crashed into a pole. None of the air bags deployed. A police report was not filed. The contact sustained injuries to the…
TL* takata recall. The contact owned a 2009 chevrolet silverado 2500. While driving approximately 45 mph, the contact fell asleep behind the wheel, veered off the road, and crashed into a pole. None of the air bags deployed. A police report was not filed. The contact sustained injuries to the hands, abdominal area, upper thighs, and knees. Medical attention was required. The vehicle was towed by the insurance company and deemed a total loss. The vehicle was not diagnosed by the insurance company or a dealer to determine why the air bags failed to deploy. The vehicle was not included in nhtsa campaign number: 16v381000 (air bags). The manufacturer was notified after the crash. The approximate failure mileage was 92,060.
- Air bags
It has been more than 2 years and the repair IS still not available. How much longer do we have to wait for the repair?
- Electrical system
The electrical current going through the wiring harness IS inconsistent. my trailer brakes do not work correctly.
- Air bags
The dash IS cracked in multiple places around the airbags, I am worried if I get in a accident the broken dash will be deadly my truck has below 60,000 miles
- Unknown or other
Dashboard IS cracked
Defect investigations
NHTSA’s Office of Defects Investigation opened these reviews into vehicles including this one.
- Desiccated Air Bag Inflator Rupture
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant…
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Service bulletins
Technical service bulletins and other communications the manufacturer sent dealers about this vehicle. Ask a dealer for the full document by its number.
- 11010544This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
- 11009531This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11009118This Preliminary information communicates information on adding RPO UF3 Fast Idle to a vehicle.
- 11009088This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise. This is a slight movement that is more often seen visually, rather than felt, when viewed from the outside and using the auto-start feature, if equipped.
- 11008956This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
- 11007936This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007935This service bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak.
- 11007208This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
- 11007116This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- 11007095This bulletin provides information on the TOP TIER Detergent Gasoline Licensed Brands and the TOP TIER Diesel Fuel Licensed Brands that are recommended for use in all GM vehicles and the TOP TIER FUELS website URL.
- 11007091This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
- 11006682This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
- 11006621Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- 11006421GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
- 11006278This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
- 11004761This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
- 11004727This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
- 11004557This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
- 11002312This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- 11001325This warranty administration bulletin provides policy information to cover GMs policy on performing GM covered vehicle services and maintenance on vehicles originating/sold in Canada.
- 11001321This bulletin provides information on the harmful effects of water or ethylene glycol in transmission fluid.
- 11000576This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.
- 11000162The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- 11000160This service bulletin provides information on proper use of floor mats.
- 11000158This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
- 11000119This service bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
- 10253770This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
- 10253632Rear and Side Tempered Glass Spots.
- 10253616Audio System Speaker Rattle, Buzz Noise, Poor Sound
- 10253610Diagnosis and Repair HVAC Blower Function.
- 10253583Information on Removing Seized Exhaust Temperature Sensors.
- 10253582Revised HVAC Blower Motor Installation Instructions.
- 10253174NQG 4WD Models With Noise Vibration On Dry Pavement.
- 10253173NQG 4WD Models With Noise Vibration On Dry Pavement.
- 10253172Vibration On Dry Pavement.
- 10253171NQG 4WD Models With Noise Vibration On Dry Pavement
- 10253148Auxiliary Transmission Fluid Pump.
- 10253147Power On Acceleration After Cold Start.
- 10253135Cold Extended Crank .
- 10252974This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
Every Chevrolet Silverado 2500 model year
Bars are owner complaints, dots mark years with recalls. Select a year to open its report.